Not a fan of the dentist. But Dr Eugene and all the staff and hygienist were amazing. Definitely recommend. Least painful cleaning I’ve ever had.
I am a new patient and this was my first visit. Dr. Urda and her staff were very knowledgable, friendly, supportive and reassuring throughout my visit. Dr. Urda gave me a thorough explanation of my dental health status and treatment plan. She took time to assure all my questions were answered. I look forward to being a long term patient. Thank you Dr. Urda and staff for a very positive first visit!
You are greeted as soon as you walk in. Masks are available if you dont have one. ( I forgot my mask in my car). So glad they had them available. I was called in very quickly and Reyna was great in explaining everything before and during the procedure. The Dr. Urda was friendly and put you at ease as she explained procedure that were being done and most importantly why they needed to be done.
After shying away from dentistry after a VERY bad experience at my previous rock-n-roll themed dentist, I tried Smile Science. They’ve been awesome — competent, professional, and — most importantly — honest. They explain what they find, offer good suggestions for care at home, and (unlike my previous dentist) don’t recommend procedures I don’t need. And the TVs on the ceiling are a nice distraction. Highly recommend.
I’ve been coming to smile science for about 5 years now. theyve made what used to be something i absolutely dreaded into a wonderful experience i now look forward to.
I’ve been going here for five years and have since moved far away, but I will always come back for cleanings because everyone is always so nice and kind, they have TVs on the ceilings to distract you, and the office is extremely clean. I actually look forward to the dentist now??! Weird but great!
This is the best dentist I have ever been to. Everyone makes you feel welcomed and it is a judgement free zone. I am so grateful that my friend recommended them to me and will be coming here from now on!
Going to the dentist is not my favorite thing to do, but Monica and her team at Smile Science do an outstanding job. They are thorough, experienced, excellent communicators and very customer friendly.I would have no hesitation in recommending Smile Science for your dentistry needs.
I’ve been a patient at Smile Science for about five years. The staff is friendly and professional. They make sure you feel comfortable and I trust their observations and opinions of my oral health. They are also not critical if you aren’t perfect at flossing. Instead they encourage you to set realistic goals to continue improving your oral health routine.
I came to Smile Science Chicago based on positive google reviews. When I called, they informed me my insurance would cover the cleaning in full. The day of, they charged me $150, saying my insurance would pay me back. They later called and said that I wouldn’t be reimbursed, and that it was on me for having poor dental insurance. They apologized, saying that their employees had done me wrong by telling it would be covered. They told me they would bring it up in a meeting, but I was just going to be out $150. I then was billed again for another $114, because they “forgot” to bill me for my x-ray day of. Save yourself a headache, go anywhere else if you aren’t on excellent dental insurance. Do not trust what these employees tell you about the financial commitment you’re making.
Monica Urda, DDS is my favorite dentist ever!! She and her staff are wonderful. They take great care of clients. You feel welcome and in good hands from entering the door to departing. Dr. Urda is talented, friendly and warm.My fillings look like beautiful new teeth!
Clean. Prompt. Accommodating. Nice. I literally fly in from Philly just to go here and see these folks! Cannot recommend enough!
Wonderful patient care. I have a very hard time getting numb, but Dr. Urda and her team are so patient and gentle that procedures I used tostress about are a breeze. It might not be the cheapest place in the city, but seeing the same faces each time and having a long term care plan is worth it.
Super great experience! They made me feel very comfortable and well informed. They were super thorough and gave me a referral for a great oral surgeon.
I’m not going to lie, I’ve had a lot of anxiety about going to the dentist my whole life. I had some throbbing pain in my tooth in the middle of the night and quickly googled best dentist and was able to schedule an appointment almost immediately. Dr Urda, Kyla and the entire staff at Smile Science were unbelievable. There was no wait time, they talked me through the process of what to expect, what all of my options were and most importantly, provided an incredible service. Dr Urda made me feel safe and comfortable and I could not be more grateful to have found Smile Science. 10/10 highly recommend!
Very thorough. Highly recommend. Staff is great and you can watch Netflix while they work on your mouth! Great recommendations for continued care and very clear on what the costs will be for various treatments.
Everyone was super nice and importantly knew exactly what they are doing. Great experience!
I am so happy to have found Smile Science! Dr. Monica and her staff are amazing. They are so kind, professional, and really make me feel comfortable and safe during my visits. I have a lot of dental-related anxiety, but I felt like I was in such good hands with Dr. Monica. She even called the next day just to check up on me. I also hugely appreciate that theyre not trying to talk me into unnecessary treatments just to run up the bill. Smile Science is such a GEM of a dentist office in Chicago!
AMAZING EXPERIENCE- how often do you read that description of a visit to the dentist? Well, that was my feeling walking out of Smile Science. I highly recommend this office!
(Dr. Urda) Smile Science Chicago has been my dentist for the past few years. The staff is incredibly helpful, very informative and supportive. Going to the dentist is not fun, lets not lie about that, but Ive always felt welcomed and pleasantly surprised after every visit. I appreciate their customer service and their friendliness. Id recommend it to anyone that is looking to feel comfortable and welcomed.
They run a pretty tight operation at SS, friendly and professional team. My hygienist Reyna(sp) is very passionate about her job and great about sharing her knowledge and expertise about dental hygiene.Always a pleasant experience! Well, as pleasant as it can be for going to see the dentist:)
Everyone was as friendly and helpful as always! Love Smile Science! Can’t recommend them highly enough 😊
I’ve been coming here for like 3-4 years now. I love Dr. Urda. She’s super personable and the hygienist are great to work with. The in house insurance has been extremely helpful for me and it’s a great option for people w/o dental insurance!!
I am so happy to have found Smile Science! If I could give them more stars I would. It had been some time since I had been to a dentist, and I had a lot of anxiety. But the staff made me feel so comfortable and were amazing. My dental hygienist explained everything to me, and did an amazing job with my teeth. They also helped walk me through a plan to fix some issues and the next steps moving forward. They really seem concerned about the well being of their patients and making sure you feel comfortable, while helping you figure out the best course of treatment. Also straight forward about pricing, and super helpful with scheduling. So happy to have a new dentist, and would 100 percent recommend to everyone.
Amazing dentist! This is a great practice. The dental hygienist and dentist always talk me through everything they are doing and make sure I am comfortable every step of the way. Everyone is also extremely nice and helpful. An added bonus you can watch Netflix while you get your teeth cleaned!
Dr. Urda, dental hygienist, and staff were all great. Very knowledgeable and made an effort to thoroughly explain everything to me. I would recommend.
Very friendly, communicative, and on schedule! I was in and out in under an hour for full x-rays, cleaning, and exam. The yearly plan for non-insured is great.
The Smile Science staff are all very accommodating, pleasant and professional. I recently had an issue with a crown and Dr Urda came in on her day off to take a look. Highly recommend Smile Science!!
My first time ever liking a dentist. 100% recommend to everyone
Everyone is so nice and friendly. I have had several visits over the last few months and the receptionist always remembers me and asks me questions. Allison the hygienist is the nicest and makes uncomfortable procedures very tolerable. While going to the dentist is not my favorite, smile science makes it the best possible experience.
The staff are very professional and welcoming . The place is very clean. The dentist are very gentle and caring. I would recommend the place.
This was my first visit today. I was so impressed at how thorough the exam was, the detailed information provided about my teeth and a comprehensive treatment plan presented plainly, including costs. I am happy to have found Smile Science at this time in my life. I feel like the future of my teeth is in good hands here. The staff was also very friendly!
Unbelievable service, cleanliness and talk about going above and beyond to serve a patient. I am extremely grateful to find this dental ce, everyone is amazing there. Bravo to you all !!!
If you’re looking for a new dentist I highly recommend Smile Science Chicago! The staff is super friendly and they take good care of you and make sure you’re comfortable the entire time. The process of making an appointment was super easy and they checked my dental insurance benefits for me. If there’s anything treatment wise outside of a normal check up they discuss a treatment plan with you along with what to expect cost wise. Melanie was my dental hygienist and she was absolutely wonderful! Dr. Urda was also great. Just because I feel like it’s worth noting, there are friggin TVs on the ceiling and you can watch whatever you want on Netflix while you get your teeth cleaned so....10/10 recommend, look no further.
I’ve been putting off going to the dentist for over two years (oops), and finally was forced to go because I am losing my dental insurance at the end of the month. Naturally, I had quite a bit of work that had to be done. I informed the staff that I needed this all to be done before my health insurance runs out, and they seriously have done a fantastic job working with me and getting everything done as quickly and efficiently as possible!What normally would be a stressful experience, has been so seamless and easy thanks to the whole staff at Smile Science.I get very anxious at the dentist, and Dr. Urda has done an amazing job at putting me at ease during my fillings, often checking how I am doing, and lightening the mood with conversation and humor. The TVs on the ceilings are a great touch! Also, all of my appointments have been running on schedule, sometimes I am even able to get in early which is a plus!I seriously cannot recommend Smile Science enough for anyone who is looking for a dentist in Chicago! You will not be disappointed!
Everyone here is super nice! People on the phone are helpful with scheduling. If you’re a new client you can fill out your forms ahead of time online. If you like they can remind you of your appointment via text. Very modern facility. I watched Netflix on a ceiling mounted TV while I had my cleaning done. They took high resolution pictures of my teeth and showing me those images they talked me through what needed to be done. I recommend them. Street parking.
Really enjoyed seeing Melanie and Dr. Urda for routine dental care this week! Very glad I found Smile Science years ago from a Groupon. Dr. Urda is very conscious of patients finical limitations. She focuses only on what oral issues need immediate care, while clearly communicating steps patients can take to avoid preventable (and potentially costly) procedures. Her style not only saves patients money, but also encourages us to be more active in our own care. She explains things very clearly to those of us who havent studied dentistry while keeping a calm chill vibe. Thanks for years of great care!
They take care of me every time I visit. Quick, friendly, clean and professional.
Very thorough and kind. Highly recommend!
Highly recommend. After years of going to childhood dentists that don’t take the time to explain or answer questions, this clinic was refreshing to go to. Melanie the hygienist was very knowledgeable and easy to talk to. Dr. Urda answered all my questions and would proactively explain each test prior to proceeding and made sure I was comfortable with what she was doing.
I’m so glad I made the switch over to smile science. I feel listened to and understood with my dental concerns. Plus they have an awesome and clean office.
The staff is all very helpful and knowledgeable. Speaks to the quality of the ownership. I had a terrible pain and they got me in quickly and took care of the issues. Greatly appreciate everyone that works there, always feel like I’m in good hands.
Everybody was very nice to me, the Dr and her assistant were very kind and patient with me. I have always been a wreck when it came to going to the dentist this was my first time ever feeling at ease at a dentist appointment. I loved how everything was explained to me step by step. I’m so glad this place was recommended to me❤️
Super busy office - but they still have good customer service. The Dentist Dr. Monica is amazing!
Smile Science is a team of caring professionals from the receptionist to the dentist. They show that they believe in providing quality, caring services for the client. That are the best dentist I have had in my 69 years. When I see them I am greeted cordially by everyone and treated like a friend. I fell like they are my family.I get the best care, both scientific ans social.I highly recommend Smile Science!
Very happy with all the care I have received at Smile Science. They have really helped me improve the health of my teeth and gums. As the practice has grown, there have been more dentists added who have all done a good job with my care but I would prefer to have Dr. Urda be the dentist I see just for continuity and for my comfort level.
It was my first time visiting Smile Science Chicago and the whole team made me feel comfortable and taken care of. I hadnt been to the dentist in four years and quickly remembered why.... Im terrified of the dentist. Monica and her team didnt skip a beat and patiently described each step of the process and what to expect. Highly recommend Smile Science Chicago!!
Dr. Urda is unquestionably the best dentist I have ever been treated. She is incredibly bright, asks strategic questions for diagnostic and truly cares about her patients. She and her staff are also excellent with children. Her hygienist Melanie is also amazing. I cant recommend this group enough.
I cant believe Im saying this, but I had an awesome experience at the dentist. I went to Dr. Urda after a different dentist botched a filling. She uses the latest technology and techniques to get the job done right. Her front office staff is also amazing. On top of all this, they are fair and transparent with their pricing and no one at the office seems to be simply trying to run the bill up. They did nothing beyond what was medically necessary and charged me a reasonable cash rate after my insurance refused to cover the new filling.
I highly recommend Smile Science especially for anyone without dental insurance. This practice offers an in-house benefits program for $325 annually, which includes two exams, two cleanings, two sets of x-rays and two emergency visits, as well as discounts on other procedures. This affordable option makes dental care possible for those who may not otherwise have access/ability to pay for it. I called several places to get estimates on a cleaning, and no other dentist office on the north side come close to matching this value. In addition to that, Dr. Urda is incredibly kind and has great chair-side manner. The offices are new/state-of-the-art, super clean, and during my visit they had the Great British Baking Show playing on the ceiling TVs. 😍 I felt right at home!
I have very high expectations for a good dentist & their skills. I have lived long enough to deal with dentists here and in Europe. It took me sometime to find the right one in Chicago. All I can say is very simple: Dr. Monica Urda is a high class PROFESSIONAL.Thank you.
I’ve been seeing Dr. Urda at Smile Science Chicago for a few years now and I have never had a bad experience. I have since moved from the area but still drive to them because I’ve been so impressed. Everyone is so kind and welcoming. The hygienist do a fantastic job and provide helpful education about what I’m doing well and what could be better which I greatly appreciate. As a nurse, I was happy with the safety precautions they are taking in regards to infection prevention during this pandemic. I cannot recommend this practice highly enough!
The people at Smile Science were so kind and so informative. It was my daughters first time at the dentist and my first time in a long time (due to past traumatic dental experiences.) I can’t say enough about how great the staff was. The space is also so clean and comfortable.
I dread dental appts. Smile Science (Dr. Reid Aliaj) made me feel the most at ease I have ever felt. I was in good hands, literally and figuratively, from the entrance to the delivery of my receipt. They are everything you want and need from a dentist and office; gentle, easy-going, enjoy what they do. Great service. Great staff. Easy scheduling. My coworker recommended them to me and now I highly recommend the Smile Science for all your dentistry needs.
Great experience, very professional, explained everything that was going on and made sure I was comfortable the whole time. Would definitely recommend!
Dr. Monica Urda and her team are absolutely, hands down, the best! My husband and I have had our teeth maintained at Smile Science since they opened. We highly recommend this business! They all are very educated, thorough and detailed when it comes to dental hygiene. The office is also very clean and they use the latest technology. Love this place!
LOVE this practice! Scheduled an appointment last minute online, and not even 20 minutes later I get a call from the receptionist who was extremely friendly and helpful to get me in earlier because I was having discomfort. Showed up to my new patient appointment and was almost immediately seated by Rose(: Dr. Urda was already in the operatory ready to go! She was incredibly kind and straightforward. She didn’t pressure me into any other treatment and she was extremely efficient and gentile during my procedure. My entire visit only took me 20 minutes, and I was literally giddy with excitement that everything went so well, and that the Dr. was so kind and easygoing. I honestly can’t wait to go back for recalls! I would highly recommend this practice to everyone.
I Thank God and Dr. Monica Urda for her service. I have been suffering from dental problems for 2 yrs.. Now, I’m OK but I needed to find a Dr. to give me confidence and make me feel comfortable.I was highly recommended and decided to see her. I’m very please, grateful for her service.
This office is so friendly and thorough. They take time to ensure that you understand every procedure they take.
Great experience overall, very professional staff
Dr Urda is amazing and so is every one of her staff members and hygienists! The culture at Smile Science isn’t blamey or judgmental, and as someone with some dental anxiety, I really appreciate the warm environment and immense patience. Thank you Dr Urda!
Always a great experience- very professional and trustworthy staff!
Love it. Everyone is super friendly. The office is nice and clean. Netflix in the ceiling. I wouldn’t trust anyone else with my teeth.
If I could give Dr Urda a 10 stars I would!Starting with the office and the people who work there - she has increased the safety of the office with all the normal protocols for Covid and air purifiers in every patient area. The front desk folks and the dents hygienists are all so nice and personable and you can tell they really care about the patients!I started going to Dr Urda about two years agoafter realizing I needed to get over my fear of the dentist - hadn’t been in years and was so nervous. She came really highly recommended so I booked an appointment and will never see a different dentist ever again! Only dr Urda!They are always gentle with me understanding my fear. They work with the latest equipment so things like X-rays and other tests are less invasive and easier on the patients. This last visit I was in so much pain and really thought I had cracked a tooth or something - nope after running tests that showed my teeth were fine she said I had a sinus infection and my top teeth were taking the brunt of it since the roots sit so high. Dr Urda prescribed me some meds and I am now all better with NO dental work done - how’s that for an honest dentist!I strongly recommend Smile Science and Dr Urda - she is the best.
I dread going to the dentist normally, so Ive been putting it off for a few years. I can honestly say that I enjoyed my experience at Smile Science! Everyone was friendly and there was no shaming or guilt about the fact that I hadnt been to a dentist recently. The dental hygienist was super friendly and thorough. I liked that I could watch Netflix and be distracted during the appointment since the dentist can give me anxiety sometimes. The doctor was really nice and explained everything she saw and her recommendations. Cannot recommend Dr. Urda enough!
Dr. Urda is always so nice and friendly and I’ve always been impressed with the service and care of her team. She clearly puts her patients and employees first. Not customary of the healthcare industry, Dr Urda always makes sure she is upfront and transparent about pricing before completing any work. For those interested in supporting women-led businesses here’s a nice opportunity!
Hands down the nicest staff, and most thorough dentist Ive ever encountered. Plus they have TVs above your chair so you can kind of laugh in your mind at comedy while they take care of you. Extremely sanitary and modern office. Highly recommend, and also recommend you floss as they so frequently coach me. :)
Just a very good vibe overall. I really loved being able to book and give all needed info online before hand. They were very understanding and able to get my consultation in right away. Dr Urda was awesome! Very kind and gave easy to understand explanations of whats going on with my choppers.
Nice clean place with friendly staff. Dr. Urda is a great dentist. My only issue is there is limited street parking
Always love Dr. Udra and her team at Smile Science. They are kind, gentle and ALWAYS on time! Always honest and extremely helpful! I could not ask for a better team to visit every 6 months!
Dr. Urda and staff are fantastic. I have sensitive teeth and they are patient and will use a little numbing gel during cleanings to make it more comfortable. Their in-house insurance plan is a great value if you need any additional treatment beyond 2 basic cleanings per year.
My experience on 2/6/21 was excellent. My dental hygienist provided me with thorough details of my oral status, materials required for improving my oral health, and gave me an explanation of what to expect from my treatment.
Friendly and great hygienists! High tech equipment, and televisions on the ceiling to keep you entertained! I always trust Monica to provide me with the best care!
Staff was informative and friendly. I felt at ease the second I walked in and very satisfied with the dental care.
Awesome! Everyone was super friendly and helpful! Very professional and knowledgeable staff! Highly recommended.
Unparalleled care and service paired with a warm, luxurious atmosphere makes Smile Science a leader in dentistry & oral hygiene.The family and I travel past dozens of clinics in route to Smile Science & will continue to do so years to come.
This was the first time in over a decade Ive been to the dentist. I was scared to go back and had so many awful experiences in the past. Immediately walking in I was welcomed warmly and had an amazing experience from start to finish. My anxiety was immediately calmed from being well informed, thoroughly talked through procedures and entertained by a great chairside manner. I finally found the dentist Ive been looking for and am not scared anymore! Dr. Monica Urda and staff are really great and I highly recommend them!
The entire staff was friendly and helpful . Dr. Urda was very thorough and knowledgeable. Great visit.
I’m a teenager and she did a excellent job. Very professional. Also kid friendly. I would recommend her for all age types.
My dentist of choice! Me and my family have been going there for 5 years now. Always a pleasant experience and I love seeing her and her team with their big smiles. Thanks for taking care of my family and accommodating our needs.
Dr. Monica is the best dentist, hands down. Her hygienists are gentle, caring, and personable. You won’t be disappointed.
Super friendly staff and a nice, comfortable space. Dr. Urda and the entire staff really care about their patients and take good care of them. I’ve always hated going to the dentist (who doesn’t?) but they make it a little easier.
Always friendly from the minute you walk in to the minute you leave. Great customer service, great dental care and making an appointment is also very easy! My favorite place for my teeth cleaning and dental work.
Five Stars. Dr.Urdas patient care could not be better. Smile Science has the best technology without inflated pricing. I feel like my best interest is always taken care of both health wise for my teeth and in consideration of costs.
Incredibly friendly staff and amazing service. Dr. Urda is very attentive, gentle and amazing at her job. Highly recommend.
Dr Urda and staff are alway the best!
Super welcoming staff & very pleasant experience! Looking forward to my next visit.
Every one is very pleasant. I love this Dentist Office because it has a comfortable setting and friendly staff.Very knowledgeable and caring love it💯💯💯.Dr Urda is the best dentist in the world very caring and friendly very patient and concerned about her patients. She is an incredible outstanding and know her craft dentist. I recommend her to everyone that needs dental treatment.Happy New Year!!!
I have been going here for 3 years and am very happy with them. They are very professional and make things easy for the patient like text appointment reminders. They also have evening and weekend appointments which is so nice!
Absolutely loved the dentist - she is great!However, I was extremely disappointed in how the staff handled my insurance. Make sure they run your insurance before you go in.
Love it. No intention of going anywhere else.
I’ve been going here for some years now. Very excellent customer care, knowledgeable, and thorough with the work. Great staff and clean facilities. I recommend them to everyone I know.
Always so clean! The staff is super friendly and the office space itself eased my anxiety with having to get work done during a pandemic. Dr.Urda is such a great artist, and exemplifies so much care in her practice. I’ve never felt excited about going to the dentist but to see Dr.Urda and Smile Science staff, truthfully I look forward to my dental appointments.
Dr Urda is fantastic -- shes warm, relatable, she is consultative and helpful, but not pushy at all. Also, great staff and office space.
Easy, friendly and covid safe- great experience (for a dental visit)
Always a good experience. They’re friendly, meticulous, on-time, and professional. I feel totally comfortable putting my teeth in their hands, and I’m very protective of my teeth.
I have had a not so happy experience with another dentist. That had me feeling that I should get a second opinion. So a family member recommended Smile Science. From the first visit to my last appointment my experience has been wonderful. All the staff has been helpful and thoughtful. From giving me information for every procedure and what to expect. To just checking on my comfort while I am there. The professionalism shows in the work and care they take for their patients.
Really thorough cleaning ! 😎
I always like getting my cleaning 🪥🦷 here! I really like everything about this place! The staff is great! Very professional and nice, no waiting at all, they are always ready which is a plus in this pandemic!
I love my dentist and actually look forward (kind of) to going! Everyone is incredibly kind and non-judge mental - front desk associates, hygienists, Dr. Monica, everyone! They also use what feels like the latest technology to make things smooth, easy, and painless for the patient. Not to mention it’s extremely clean and updated - tv with Netflix on ceiling included!