Jenny Tola State Farm is incredible. I have been with them since I moved into my first apartment in Chicago for renters insurance. Everyone is extremely kind and helpful.Shane is who I usually work with and I can’t say enough nice words about him. He is very professional and helpful. Whenever I have a question or concern- he is quick to help and make it a simple process. He also has helped me multiple times when moving from different apartments to get new renters insurance.All together a great place if you’re looking for this service!

I have been with Jenny Tola State Farm Insurance since 2010. You can get car, home, life insurance all at one place and I also like their kids saving account program. They are the best team ever. They know what you need and respond quickly. Their customer service is by far best.Thank you Laura for everything you do to help my needs!!

I have had several great experiences with Jenny Tola’s office in general, and specifically with Client Care Specialist, Shane Roberie. He has always been quick to respond, thorough and understandable in his explanations, and kind when answering my questions. I am happy with their insurance products and with their excellent customer service.

This is a well run agency. The customer service is fantastic and the prices have remained the best. I shop for new insurance every few years to ensure Im not overpaying and so far so good. I would highly recommend.

This agency is full of employees ready to help you with each call made to them. I have been with them for years, and stay with them because of the high quality service given by helpful, friendly, and well trained employees.

The customer service is excellent. Having the two policies, house and car, with them I have been able to save a lot of money. Laura answered all my questions in a clear and precise way.Awesome team!

I was able obtain a great quote and become a customer in less than 24 hours thanks to the 5 star customer service of Shane R. Thank you for all of your help!

I mainly have worked with Laura from Jenny Tola’s office. Every inquiry, request, change I need to make regarding my policies is answered in a timely manner and with such sincerity in wanting the best for me and my family. So grateful for them as a support and resource through life’s changes.

Excellent customer service...friendly staff and very knowledgeable. I always receive a solution for any question or request. Jenny and her staff are just excellent!!!

We’ve had our condo association policy with Jenny Tola’s team for a number of years and have been very pleased with the overall service. Everyone I’ve interacted with on the team has been extremely responsive, helpful, and friendly! Thank you for the excellent service!

Best team in Chicago, hands down. Professional, prepared, and genuinely a good neighbor. You have an array of other State Farms to choose from in Chicago, but nobody will take care of you like they do.

Shane could not have made attaining new policies for renters and auto insurance any easier. The whole process took about 20 minutes on the phone and saved me almost half of what I was quoted with another agency and with better coverage. Very happy to have made the switch!

Matt G was great! I recently switched home, autos, umbrella and vacation home over to them and saved about 30% over what I had been paying with Farmers.Would highly recommend. Def ask for Matt

I recently moved to Chicago from out of state and everything has been a huge hassle - but thankfully getting my car insurance figured out wasnt! Matthew was very friendly and helpful when explaining all the things I needed to know, and the process was so much easier than I was expecting. I chose this agency based on the great reviews and I had to leave one myself because this was the first time talking about car insurance was actually almost enjoyable. I highly recommend Jenny Tolas agency if youre new to the area and need help with your insurance!

Great people working at this office, always helpful and responsive. Glad our company switched to Jenny Tolas office. Service is wonderful!

Excellent service!! Shane was so helpful and communicated everything very clearly. He went above and beyond to make sure we got the best service possible.

I have been engaging with Jenny Tolas team for almost a decade for all my insurance needs. They are thorough professionals, very responsive, easy to speak to. They understand the concerns of the client and very kind and helpful. Thank you!

I needed proof of my renter’s insurance for my apartment complex. I spoke to Shane who made sure everything was up to date and my renewal payment was made. He promptly sent over proof of my insurance and was overall very helpful and pleasant. I’ve been with Jenny Tola for about two years and have called with similar issues before and their customer service is always on point.

I absolutely loved this office when I lived in Chicago! I had insurance with them on my vehicle for 5 years and only changed it because I moved states. They go above and beyond constantly and made my years in Chicago so easy for me due to their exceptional service! Would highly recommend them to anyone interested in car or renters insurance!

My experience with them has been nothing but fantastic! I’ve dealt with Jenny and Shane who were very helpful and kind. Thank you!

Jenny and her partner Laura have always given me great service with a personal touch. I’m happy to say they are friends that have always had me and my family’s best interest in mind. They are always able to help me out with questions and find what the best solution for whatever I need is. I use a few of their insurance products. They even told me it’s in my best interest to shop around with other providers, even though they are confident in their product. I feel they have my best interest in mind and not just focusing on their sales. I will be a costumer for life.

I spoke to Carolina about bundling renters and car insurance and she was very helpful and thorough. She made sure I knew of special offers and opportunities to save money and made me feel like a valued customer! I would definitely seek her out for future conversations and questions that come up. Jenny Tola’s office has always been very responsive and helpful with questions making sure I understand my policies.

You can always expect a quick response from the Tola team. Laura, Shane, Jenny are always there to help and provide advice on what product to select. You get a quick and efficient response when there are queries on insurance products.

I was searching for a new agent and am so happy I connected with Jenny. I love that her office is in the neighborhood. Shane was a huge help talking me through my questions and helping my set up. He was even able to beat my previous rates with better coverage.

Jenny Tola and her staff are exceptional and provide the time, care and expertise needed to assist my family with all of our insurance needs. I feel so fortunate to have Jenny as my State Farm Agent, someone I can rely on and trust! I am thankful to State Farm for Jenny and her team!

Ive been a State Farm customer for 25+ years that Ive lived in Chicago. They really come through when I need them. Jenny and her team are absolutely awesome to work with. Whether youre in need of home, auto, or life insurance, your first call should be to Jenny. You wont be disappointed.

Jenny and her team are wonderful! They are attentive to my inquiries and never make me feel as if I’m bothering them. Special shout out to her entire team who are so friendly and professional.

Great team! Very friendly, down to earth and are there to guide you through anything you may need. I will definitely reach out to them again!

I had a wonderful experience with State Farm! Shane quoted me for several different claims to ensure I chose the best policy, and was so lovely to work with! Laura was also super helpful as well. Couldn’t recommend this team more!

Jenny and her team are great! We have several policies with her (home, auto, rental) and have been thrilled with the level of customer service weve received (attentiveness, clear and prompt replies to our questions, etc.). We never feel like Jenny is selling us - rather, she is looking out for good options for our family and making sure we have all the info we need to make the right decisions. Highly recommend!

I used to have Michael Patrick as my agent. He never followed up or helped with anything. I changed to Jenny Tola and it all changed. Her staff, especially Laura helped a lot. They arranged the change for my rental insurance for my new apartment without a problem. And with the previous agent, there was always a problem that needed phone calls, etc. I am very happy with Jenny Tolas office and how they treat me and handle my renters insurance.

I spoke with the very helpful Shane at this location, who gave me a quote for a policy which I purchased. He and Laura made it an easy and quick experience and were very helpful. They took the time to explain the coverages that I was purchasing and I feel great about my new plan based on my experience. Highly recommend!

Very very helpful in taking the time to talk through the fine print of my policy information. I really appreciate that Jenny made honest recommendations about what additional policies would be beneficial for me and which ones would not offer as much value in my specific circumstances. I truly feel like she treats my policy like it were her own.

Had a fantastic experience at Jenny Tola State Farm Insurance. The staff is extremely helpful and friendly, and were very fast to respond. I will recommend to friends and family to go through this State Farm location.

Really happy with alll support from State Farm Office Managers and the company! Great value for the service!

Jenny and her team have been extremely helpful during my transition into my new home! They explained the ins and out of my policy and are always there for me whenever I have question. Thank you!!

Great team! excellent service, always ready to help.

Highly, highly recommend this agency. Jenny Tola and Laura Llano are one heck of a tag team when it comes to insurance. They know insurance and they know customer service. Super nice and friendly. Quick. Detailed. Awesome!

Jenny Tola’s State Farm office employees are the most helpful and cooperative workers I have ever encounter. My problems are always solved in a very courteous manner. I have been with Jenny Tola over ten years and hoping to be a client for life. Everyone in the office is helpful, from Jenny, Laura, Matt and the rest. Thank you, Jenny.

Quick and efficient Service. Took care of bundling up my home+auto insurance so that I didnt have to waste my time on the phone. Overall - very helpful!

Jenny and her staff were simply phenomenal to me. Everybody was extremely knowledgeable and pleasant. Excellent overall experience. Nice, clean, professional office. Would highly recommend 10/10

Great place, friendly and professional staff. I recommend this agency to anyone.Kudos to Matt, who was always available and helpful on all my inquirers and business needs.

Jenny Tola and her team are simply put, excellent professionals! Responsiveness is key and they excel in ensuring that my needs are addressed in a timely manner. Its no wonder that theyve been in business for 10 years! Keep up the amazing work.

I recently went in for an insurance quote and was greeted by intelligent and professional agents who helped me find the best coverage in my price range! I highly recommend this location because of how friendly and patient they were with me. They met all my needs. I did not only get car insurance but life insurance as well for a reasonable price. Thank you guys so much and I cant wait to refer my friends and family.

Ive been a customer of Jenny Tola for three years for my condo, and now my house and car. Her team member Matt has provided great rates and customer service and is always ready to help out with any situation, be it a potential claim, paperwork or billing question, or even checking out damage personally and helping find contractors. I highly recommend them.

Hello,I would like take some time to acknowledge my experiences over the years with Laura Llano at State Farm.First of all, I want to say that Laura is phenomenal!She returns phone calls promptly; she is very patient, has excellent customer service skills, very caring and offers fast services. In fact, she goes above and beyond to help you in any way she can.For instance, when I was looking for an auto insurance carrier, I enrolled in State Farm because of Laura’s customer service skills. She explained things thoroughly and did not rush through things.No matter how many times I called Laura, she never made me feel like I was bothering her. She treated me with a smile that I actually felt over the phone and always with respect.Laura is very good in capturing what works for you and offers solutions to your inquiries.Other auto insurance carriers that I have dealt with in the past lack customer service skills. They have made me feel like I was bothering them, so different from Sate farm.Laura you are a rock star and the Tud Family really appreciates all you have done for us through the years.Thank you for all your hard work and always working with us so professional and gracious.The level of detail and accountability you have demonstrated makes you a State Farm rock star.We have and will continue to recommend your services to othersAll the BestThe Tud Family

Mr. Matt is the best and their office is great. I have had State Farm for 6 years. Looking forward to my loyalty discount!

My husband has been working with this insurance company for over 6 years. He’s been happy with them as you can see that we even decided to get a plan now that we’re married and have a baby with life insurance as well.They listen to your needs, and work around your possibilities. Great team! We’ve specifically worked with Jenny Tola & Laura Llano.

Laura Llano was incredibly helpful! She was able to make the changes I requested on my insurance within a day and knew the answers I was looking for right off the bat.Super happy with their service.

This is by far the best and most professional agency I have been working with these last 15 years.Great staff, best rates in town and unbelievable service, reactive and helpful. Highly recommended.

This team is awesome! Super responsive and helpful from new homeowner insurance to quick questions on policy or claims. Highly recommend!

I have had the pleasure of working with Jenny Tola State Farm Insurance for the last year on a range of insurance products in Chicago. What a breath of fresh air it has been. She’s always ahead of the storms, the news and always eager to help you understand the Chicago insurance process. After looking into this particular State Farm, I saw they had been providing top notch customer service to Illinois residents for years and that’s the kind of peace of mind I needed when purchasing insurance policies. So, if you want real answers to your questions and some of the best insurance rates in the city, look no further than Jenny Tola State Farm. It’s always nice when you can have all your insurance financial services questions answered by one company – not to mention the discounts you get when bundling all your insurance policies in Chicago. Jenny Tola and her team are fast, efficient, and eager to help. Do yourself a favor and stop by her Broadway office for all of your insurance needs. You’ll be glad you did.

Although weve had some ups and downs, they have always rectified any issue. This office has been a consistent insurance provider for me for many years now. Their sales rep Matt G has been there my whole tenure with them and is always checking in to make sure we are all set insurance-wise. As far as insurance providers go, I strongly recommend this office

Very pleased with Jenny and her team. They are professional, responsive, and efficient. Everyone provides high quality service and addresses my questions or concerns with kindness.

Jenny and her team are awesome! Great personalities and phenomenal engagement. I feel very welcomed every time I visit!

Fantastic agency! I highly recommend Laura Llano. Friendly, efficient, organized and understands insurance very well!

Jenny and her team are so incredible. Clearly, my main priority is ensuring my home and belongings are safe - but Jenny and her team go far beyond just my baseline expectations. As a new home buyer, she is always available to chat and ensure Im comfortable and knowledgeable about my insurance options. I wouldnt choose anyone else!

I’m happy to recommend these guys at Jenny Tola’s office. They are always professional, courteous, and responsive. I have worked with Shane for several years on my car and house insurance and I am very happy with the service I’ve received.Whoever thought that insurance would be a pleasure? A+

Amazing service! Jenny’s office is full of amazing staff, they made the arduous task of getting insured actually somewhat fun! 10/10 recommend.

I am very happy to go to this location where I registered every time I need help. The personnel are very hepful.Thanks to State Farm Insurance🙏🏾🙏🏾

This office is the best. They’re always so friendly and helpful. 5 stars!

Great team! Good pricing.

My family and I have been with Jenny Tola over ten years. We have policies in auto, rental and homeowners. Laura has gone above and beyond. She is always quick to reply to my calls and emails. Jenny Tola and her team are extremely knowledgeable and are always courteous when we have questions or make changes to our policies.

I had a great experience with the staff here. Matt Georgopulos was extremely helpful in guiding me through my first time purchasing health insurance individually. I definitely recommend this office!

I have been with Jenny Tola statefarm over 10 years. Jenny and Laura are very helpful nice and honest. Whenever I have a question or need an advice they are always Available to help. Highly recommended!!

Leticia was really helpful in answering my questions! very sweet. Their office is very clean, warm, and welcoming

I have worked with Jenny and Laura and its been an absolute pleasure. Very prompt, helpful, informative, and polite service. They have been able to educate me on all of my insurance needs with very clear and friendly communication. They definitely go out of their way to make customers are getting the best of whats out there, and are very honest about what they can offer in comparison to other options on the market. I highly recommend.

This is a wonderful team who is always available to help. When my house was burglarized, Shane R. was extremely helpful in walking me through the claims process and did a great job of giving me peace of mind in an otherwise stressful situation. Highly recommend!

Excellent customer service! This team makes maintaining and purchasing all types of insurance a breeze.

We had a very good experience with Matt, at the Jenny Tola Agency.Matt assisted us in making calls to the other involved party, as it was clear that since we were rear-ended, sitting at a stop light, we were not at fault. We were going out of town and wanted the car repair while we were traveling, and in three days, this was all set up.Leos Auto Body did a fabulous job on the repairs, and we recommend them for quality auto body work. They were chosen from a list that State Farm provided to us.All in all, our claim was handled professionally and promptly.

Awesome staff! Very friendly and caring. They know their stuff and are always willing to help! :)

I have had Jenny as an agent for years. She is a very dedicated professional who truly cares about her clients. She has a very competent team around her and they are very friendly . I would highly recommend her services!

Took care of all my needs in a quick manner! Awesome people who care!

My wife and I were very lucky to find Jenny Tola State Farm Insurance. She helped us with our auto insurance and our home owner insurance. With both policies she saved us a ton of money. In addition her customer service was truly outstanding.My wife had expired plates and needed to get her license plates renewed. Our son had spilled water on the card they had sent us and the card was unreadable.I email her with the problem and within literally 5 minutes she had emailed a new card. Unbelievable service.I highly recommend Jenny Tola State Farm. Use her you wont regret it.

Jenny and her team are the best around! Always helpful and willing to accomodate all my insurance needs. They really helped me understand the importance of life insurance to ensure my family is protected if anything were to happen. I wouldnt know what I would do without her as my State Farm agent!

Amazing staff! Always willing to help and really caring about their customers. Fully recommend!

Jenny and her team were very helpful in answering all my insurance questions & right by my new place.10/10

Jenny and her team have been very helpful for us! I would recommend

The best customer service. Always there to help and give advice. Jenny, Matt, Shane and everyone there are great. Never thought dealing with insurance and finance could be so easily done. Again a great group. Definitely give them a call.

Jenny has been helping us with our business insurance for some time now. She’s very reliable!

Ive been a customer of Jenny Tola - State Farm for over 3 years now.Matthew Georgopulos has been my agent from day one.Matt has always been extremely helpful, in keeping my business and work vehicles insured.The level of service Ive received from Matt over the years has been nothing short of phenomenal.Hes always quick to respond to my emails, and regularly helps me by providing certificates for construction projects and management companies on short notice.When Matts on another call, or away from his desk, my call is always immediately answered by another agent, and Matt is quick to get back to me.I feel very fortunate to have met Matt.Knowing that my insurance needs are always handled quickly and easily enables me to focus on the many other daily challenges of running a business.Matt is one of a kind.I strongly suggest contacting Matt and the Jenny Tola team for any insurance needs.Thank you Matt!- Robert Faught.Roberts Garage Door Professionals.

A great agency! Jennys staff is committed to clients. I recently left a message concerned about a payment that hadnt posted, and the staff called back after hours to confirm that payment was received.The agency is always looking for applicable discounts and ways to lower premiums. We have our auto and renters insurance through Jenny Tola. Definitely easy to do business with and highly recommended!

Adam was very helpful explanating things to me will recommend to other people

Shane makes getting and updating my insurance policies so simple. Everyone who works with Jenny is amazing, cuts right to the point and are so great at following up and getting the job done quickly and painlessly. I am so thankful they are my insurance agents.

Jenny and her office have been excellent agents, quick to respond to every question I ask them. I highly recommend them for professionalism and knowledge.

Jenny Tola and her team are awesome! They helped me with my auto insurance, condo insurance and I also was even able to get Whole Life insurance for just a few dollars more. They are very personalble and dont push you into anything. They called and helped me cancel my other policies and even sent me a gift for my new home purchase. Very classy!

I have found everyone at Jenny’s office to be courteous, efficient and truly professional. If you want answers when you have questions you can count on them!

The staff is always professional and prompt, especially Shane R.! Highly recommend!

Excellent service. Friendly staff! Very helpful!

Ive had a policy with this office for a while now and they are always there to help me. Ive never had any problems with this office. Ive referred people to Jenny because her staff is awesome and very helpful.

I am very surprised at the most recent reviews as I have been a customer here for about 2 years now and have absolutely NOTHING to complain about. I am sorry for those who had a different experience than I but this agent specifically has helped me out 2 very complicated insurance issues with the city and have been understanding of my financial situation. Thank You!

Jenny Tola and her team go beyond for their clients. One of my clients needed insurance for their condo and was not satisfied with their previous company. Jenny and her team broke down the options for my client and saved them money in the process. There is no replacement for an office that you can call or walk into and get immediate help and assistance!

Jenny and her associates were very pleasant and helpful... if youre looking for insurance I would highly recommend using her agency.

Very helpful and kind. They always answer whatever questions I have.

Jenny has helped us with our insurance. She’s very helpful and professional!

Extremely responsive and helpful!! Great service!!

I work here. Its pretty sweet. You should call me for insurance and all your financial services. We sell Auto, Home, Life, Health and provide various Banking and other Financial Services.

Always very helpful, great to work with.

This office is great! Just found out they also offer Blue Cross Blue Shield health insurance. Great rates!!

Jennys office is among the finest in Chicagoland.