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Mario Castaneda - State Farm Insurance Agent
4209 W North Ave, Chicago, IL 60639, United States
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Mario Castaneda - State Farm Insurance Agent

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So
Review №1

I’ve had such a great experience with this office. I spoke with Mario in regards to a claim and he really walked me through everything and answered all my questions. I’ve had State Farm for a couple years now and he is honestly my favorite agent. Love the vibe his office gives. My family and I are very happy with this service.

VM
Review №2

The whole staff AWESOME!!! They make sure you are happy with your policy before you leave the office! I recommend them !!

Ju
Review №3

After looking for insurance on multiple cars. Agent Israel brought us to a comfortable financial decision after breaking down every cars policies that met our needs. Thank you for being so professional and informative.Also my birthday just passed and we received a thoughtful birthday card in the mail. With the agents thanks.Great job with these reliable agents.

Da
Review №4

Agent Arturo Saucillo is all time great. Helped me by providing me a really good home insurance quote as well as explaining to me entirely what some of those coverages were. Really great help and customer service. Strongly would recommend!

Er
Review №5

Honestly has got to be one of the most professional experiences I have dealt with when it comes to getting insurance or getting something completed over the phone. Alex Franco took care of me and even from his tone and professionalism you know you are really in good hands no pun intended. I got my quote and was given the best deal I can get. I highly recommend you reach out to this location and ask for Alex to take care of you. Give this man a raise haha!Again thank you for making this process as SMOOTH as possible.

Ma
Review №6

My local State Farm agent was no longer servicing my area and researched highly rated agents in my area. Mr. Castanedas team is top notch and truly professional. Mr. Ibarra received my initial concerns over a claim and was able to provide guidance and updates over the phone even after my claim was approved.

Ja
Review №7

Had Arturo help me out ! Amazing guy! Very helpful and makes sure the customer’s needs are fulfilled, thank you!

Pe
Review №8

Really easy to get my car estimate, and after tells me the benefits of having my house, my business and my sons car insured with state farm, you got my business. Thanks Alex for everything. I recommend it!!

Ge
Review №9

Israel is a great person and very professional with his work! Wouldn’t go anywhere else. Highly recommend!!

El
Review №10

Great friendly staff service to counter on your House and car activities on insurance wise great experience 👍🏼Israel took great care of us with his professional and trusted service.

Am
Review №11

Mario and Brian are great, they are super professional and personable. I felt comfortable discussing my goals and Brian helped me navigate through various insurance for my husband and I.I would recommend them to anyone!

Al
Review №12

Mayra is such a phenomenal agent! She has gone above and beyond to assist me in insuring my apartment and my personal belongings. She answered all my questions and guided me through each step. I look forward to continue working with her as my insurance needs change or grow. The office is so amazing! All the staff were so kind and supportive. Thank you all so much!

Pa
Review №13

Always super helpful and easy to talk to

Me
Review №14

Amazing business! always caring about their customers and giving their best service!

Ka
Review №15

Phenomenal customer service ...I highly recommend!!! Had an issue where myInitial policy did not have rental coverage and my vehicle was deemed a total lost. Both Brian and Mario the owner himself went above and beyond to assure my total lost claim was handled expeditiously and were actually able to compensate me with rental reimbursement!!!

Da
Review №16

Staff is always helpful and informative and always go beyond. 10/10

Mo
Review №17

I’ve worked with Mario and Brian and they are both great! Very professional, very helpful, I’ve been with them for about a year now and they always help me when needed.

ax
Review №18

Brian and the tean over at State farm are great people to do business with. Very involved and always available to answer any and every question i may have. Worked with me to find the coverage that best fit my needs as well as saving me money. Would highly recommend to anyone.

Ji
Review №19

Mario C is State Farms top notch agent! He has been servicing my family insurance needs for years, and he is always available in his office. He has been knowledgeable, meticulous, and experienced in all of his auto, home insurance, and financial services. His life insurance products are also very well priced with great benefits. He genuinely cares about my family, which is hard to come by! I would recommend Mario Castaneda and hisstaff Brian Castaneda to anyone seeking personalized service with a great company like State Farm.

La
Review №20

Authentic and very delicious! 5/5

Me
Review №21

I really appreciate the services of all Mario Castanedas State Farm staff. My previous calls were exceptional. They assisted me with my concerns, found a resolution and are very understanding.

MW
Review №22

I own a 3 flat and have been living in the neighborhood for a few years now. I was running some errands and noticed the State Farm office. I walked in to see if I could get a quick quote on my home insurance. As soon as I walked in I was greeted by the friendly staff. I was helped out by a young man named Brian. He was very respectful, on point, generous and had a great smile. He was able to walk me through the plans and coverage that they offered. Long story short he was able to bundle my car and Home Insurance for cheaper than what I was paying then.I would definitely recommend Mario and his friendly staff to all of my family and friends. I am definitely glad I stopped by.Thank you Brian for the great work!

Ju
Review №23

Best service! Fun and nice team. Got my apps taken care of fast!

Jo
Review №24

Just recently switched over to this agent and have no complaints. Close to home, if I have any issues, Arturo helps me out. Arturo has been great in answering any questions I have or offering insight into how I can get a better premium rate

os
Review №25

Have been insured with S.F. for a long time, will not even consider other insurance company. I have to say thank you to all in the office for your great help and Arturo thanks for all your help, patience and professionalism. You guys rock!!! Looking forward to many more years in S.F. family.

Ra
Review №26

Brian was very helpful and provided me the lowest quote. He is very friendly and it a pleasure to talk to him. He is always available to talk and explain you things that you don’t understand and he gives a lot of feedback. Definitely try them.

Pa
Review №27

Fantastic service. Everyone was wearing face masks. They have a lot of safety procedures for COVID.

Je
Review №28

They made everything super clear and always answered questions if I need it! Highly recommend!

Br
Review №29

I have had many insurance companies some were ok some were not but after finding Mario Castanedas State Farm office I know I will never deal with another insurance company again. I am beyond happy with their services. I recently got into a car accident and from the moment I called their office they have continued to follow up with me walking me thru the claim process, answering all my questions with patience and kindness. Its a great feeling to have a insurance company that really cares. Im so happy with them that I recommended them to my adult children who have all signed up with Marios office for car insurance. I will continue to recommend this office to family and friends.

ma
Review №30

Excellent customer service!

Ve
Review №31

Outstanding Customer Service! For any of your insurance needs, make sure you contact Brian! He is very knowledgeable and was able to get me the best coverage and rates! Thank You Brian!

je
Review №32

I recently got a quote for a vehicle I’m looking to purchase. Brian was very helpful in answering all my questions, understanding pricing all while looking for the best coverage. When the time comes to purchase my car, Il definitely will be insuring my vehicle with Mr. Castaneda at State Farm

jo
Review №33

I learned the hard way.... my first car accident was with a cheap insurance (amigo insurance) and it took forever to fix my car. I switched over to State Farm and I have a much better deal with my two vehicles ON A BETTER INSURANCE... seriously I’m glad they took care of me here and quoted me a much better price. I’m happy with my monthly insurance bill and I thank you guys for repairing my car immediately after my second accident . Ask for Mario or some guy named Brian? I think that was his name. They will take care of you

Jo
Review №34

Brian is very attentive, quick to respond to any questions I may have.

Ye
Review №35

Really friendly people, once we sat down they offered my son snacks and asked if he wanted to play video games they had set up at the back . They were really helpful and understanding and I would recommend coming to this location .

Ma
Review №36

Working with Statefarm has been great. Arturo has been really helpful. He has answered any questions I had, from trying to apply for an auto loan, to getting questions answers for a mortgage, and getting help with car rental insurance when on vacation. I am very pleased to be working with him!

Da
Review №37

Best customer service. Arturo S. has always come through with anything I need help with. He recently helped me get a car loan with a payment I was comfortable with. 10/10 would recommend.

Ch
Review №38

I would not go anywhere else. They really lookout for their customers and made my satisfaction their top priority. Did I mention the rates are also amazing. Could not be a happier customer, definitely referring everyone I know.

Er
Review №39

Brian is a great agent and a better person. I like working with someone who is so professional and personable. I recommend Brian to everyone I know.

Pa
Review №40

Mario and his team were very helpful. They were able to answer all of my questions.

Ja
Review №41

Excellent service from all the staff. They walked me through my options throughly and followed up with me on a regular basis. The staff is very friendly, and was able to answer any questions that I had. Highly recommend.

Al
Review №42

Very kind and welcoming as we enter the establishment. Greeted with a smile. Fast and simple understanding of how the policies work.

cr
Review №43

Amazing service. If you can go to any state farm for the same price, This is the place to go. Best customer service I have experienced when getting my auto and life insurance.

Ca
Review №44

My State Farm Agent, Mario Castaneda, is a star! He goes the extra mile for his customers. His office gives great service -- one call and its dealt with. I recommend him highly!

Ju
Review №45

I was dropped by State Farm a few years ago after string of bad luck and I vowed never to use them again. This office has won me back with their knowledge and customer service experience. If you have any hesitations take a trip to their office to see for yourself.

Ja
Review №46

I’m thankful everyday that I was recommended to this location. The employees are friendly and most importantly they CARE! I, with confidence, have referred my parents, my sister, and some friends to this location!

JW
Review №47

Very happy customer. Brian Castaneda is always persistent and making sure that my needs are met.

Li
Review №48

I’m very glad to have switched, they have great customer service. My agent Arturo S. has been extremely helpful and explained all my options in great detail.

Ve
Review №49

Wow! I had a massive disaster today- felt overwhelmed as I was in the middle of my daughters kindergarten field trip! ONE call to Mario and he took care of me and my car... he was there when I needed him the most! He took care of all the details and assured me all was going to be ok. At the end of the day, I was able to be a part of a memorable day for my daughter. THANK YOU MARIO!

jo
Review №50

Outstanding customer service, they make you feel like home.great environment and welcoming specially from Mario himself and Brian. Highly recommend this place.

Jo
Review №51

Great to do business with, the process was easy, and simple. Brian knows his stuff! Highly recommend them.

Ri
Review №52

Could not be happier with the customer service provided at this location. Arturo was able to walk me through my options and made sure I received the best offer available.

Vi
Review №53

Very professional and honest! Extremely happy with the service and help from everyone there. A++ in the books!

O
Review №54

Highly recommend Mario and Brian helped me and my family out they gave us a quote with more coverage for less than what we were paying with All State

Sa
Review №55

Call my guy Brian! Great customer service. Very helpful

Br
Review №56

Best rates and best customer service Ive ever had. They are always there when I need them. If I can give 200 stars I would.

Bl
Review №57

Bryan was very helpful and professional, I am happy with the service and confident I have a great policy!

J.
Review №58

Thank you so much for the help Mario! Such great service, very efficient and reliable when you need it the most!

Ma
Review №59

Great customer service and amazing rates. Won’t be disappointed. :)

De
Review №60

Absolutely the best customer services. Very professional explained everything to us.

Al
Review №61

Great customer service!! Always friendly and willing to help!! Best service in town!!

G
Review №62

Best hands to be in!!! best location and people I ever came across of

Ma
Review №63

Very friendly and welcoming! Very helpful and polite!

br
Review №64

Team is very nice and helpful

Ta
Review №65

Very professional staff. Great rates.

Al
Review №66

Great Customer service and very knowledgeable!

Ke
Review №67

Awesome guys, good customer service.

Al
Review №68

Best service!

Fo
Review №69

Great service with attention to detail!

ed
Review №70

Great customer service.

Al
Review №71

Great service and trust

Ma
Review №72

Great experience!!!

Ja
Review №73

Sonia helped me get on to my mother’s auto insurance. She was helpful, informative, and so patient with all of my questions!Thank you Sonia!

Se
Review №74

Very good work. I recommend them zazzz

Ju
Review №75

Very good office. I recommend itGood pretty and cheapSazzzz

Ma
Review №76

Excellent service, thank you 🙏🏼

Ar
Review №77

Pure chingon works in this office.To all mothers this team!

Ju
Review №78

Good service Good prices

Ar
Review №79

That boy Brian is the mere chingon of chingones.

al
Review №80

Good Service With Office Thank you!

De
Review №81

They serve very well, they know how to treat customers.

Information
83 Photos
81 Comments
4.9 Rating
  • Address:4209 W North Ave, Chicago, IL 60639, United States
  • Site:http://mychicagolandagent.com/?cmpid=yu7m_blm_0001
  • Phone:+1 773-486-3600
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:9am–5pm
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