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Ortega Family Agency Allstate Insurance
3238 N Elston Ave, Chicago, IL 60618, United States
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Ortega Family Agency Allstate Insurance

Comments
da
Review №1

Ive worked in the Insurance industry for over 9 years. Jessie Ortega is a great agent always does whats best for his customers.

Da
Review №2

Terrific group of people working for Ortega Family Agency. Jesus has been my agent for a long period of time. He has made my car and home insurance needs to smooth and fun experience. He truly cares about what are your needs and he goes above and beyond to make sure you have all the information required to make the right decisions in buying various policies as well as financial needs. In addition, I’ve talked to the other agents working with Jesus and they’re just as friendly, caring, knowledgeable and professional just like him. I would highly recommend Jesus and his team anyone would fortunate to have them on their side.

Jo
Review №3

All ways there to help when in need. Outstanding service across the board in every respect. Unsurpassed in insurance matters and caring quality.

Jf
Review №4

I am customer since late 80s . Mr. Armando is a great person who take his business with honestly giving his clients the best products of his agency . Personaly, Im very satisfy of services of this agency.

mi
Review №5

Your agency has always been very helpful and friendly whenever we had business to conduct. It has been very nice to work with you.

Je
Review №6

Operating as an insurance broker in six corners. Same great family, better products, and lower prices.

Ju
Review №7

A place where you feel like family...being professional is always well accepted but knowing that aside from being professional your agent actually cares about is priceless !

Ma
Review №8

I’ve been a client for many years and I am very satisfied with the Ortega Family Allstate Agency. They are kind, professional and helpful . They strive to give you the best service. I am very pleased and will continue to be a customer for many years to come.

Fe
Review №9

Ortega Family Agency has been a pleasure to work with over the years. The agents are very helpful and always willing to answer any of my questions regarding my policy or potential changes. If youre looking for a trustworthy agency, look no further - youve just found it!

Ro
Review №10

This is a great insurance company. I have been a client for years. It is family owned and managed. Friendly, professional and responsive. They make you feel comfortable and confident that youre truly in good hands.

ja
Review №11

Good people to do business withThey really help you. James Perkins

Ro
Review №12

Ortega Allstate has been in my family for years. My mom trusted in Ortega Senior and when she passed we knew we were in good hands and remained with Ortega Allstate. Trustworthy and always helpful. Gracias.

Ch
Review №13

Always professional and reliable. Best customer service in auto and home insurance industry. Highly recommended.

Jo
Review №14

The Ortega Family has taken care of our personal insurance for more than a decade. We have been very happy with their service.

Ch
Review №15

The staff is super nice and courteous. They are always helpful very professional.

Da
Review №16

Love doing business with the Ortega family and All State. Always there when you need them with fast responsiveness and great prices. Highly recommended!!

Ma
Review №17

Weve been customers of Allstate/Ortega Family since we moved to Chicago, for over 14 years. The Ortega family run the business very professionally, they are responsive, attentive to our needs and proactive. It is the best insurance that we worked with in 30 years - we highly recommend them.

ju
Review №18

I am extremely appreciative of the team at OFA. All very welcoming and take great pride in customer satisfaction and service. Jesus is very knowledgeable about the Allstate products and services. After being with another insurance company for several years and some time of comparing quotes for multiple policies with other companies, Jesus offered the best rates. Most importantly, Jesus offered in depth and honest analysis of policies I would most benefit from based on lifestyle and budget. He was patient, genuine and thorough throughout. There was no doubt in my mind that he had my best interest in mind. Highly recommend OFA!

ma
Review №19

Ive known the Ortega family for years. All of my questions and concerns were met with genuine care and concern for my family and our needs. Nothing but good things to say. Professionalism with heart is how I would best describe their service.

Te
Review №20

I have nothing but great experiences with Allstate. Each interaction has been informative and professional. Everyone has been very friendly and willing to help.

Jo
Review №21

Excellent service from that family.

Ca
Review №22

I had a great experience coming to this office. They helped me with everything I needed and were very professional. They were able to answer all of my questions so I was able to understand what was going on.

Jo
Review №23

Rarely needed their service, but when I did it was timely, professional, and friendly.

Le
Review №24

I have no other way of Merely meeting the fact that this Day was Tailored for me to say that the Ortega Family of Allstate has always been there for me an has always found a solution to any issue I have had especially through this Covid-19....If youre looking for Great insurance an the invisible blanket of Protection that covers you, your Car, home, Life insurance, Renters insurance an every thing else you care about then you should talk to the Ortega Family, theyre the Best in Town Hands down!

Ja
Review №25

The Milewise program they offer is great value for anyone who lives in a larger city and uses other modes of transportation besides driving.

Wa
Review №26

Regularly available. Warm personal touch. Provides positive options thru these unusual times. Effective personal touch. Always a pleasure working with The Ortega Family Agency

Bi
Review №27

Always available for any questions or concerns. Very great group!

Kr
Review №28

I have been with the Ortega Family Agency: Allstate Insurance for about 15 years. I have found them to be responsive to my needs, prompt in responding to my inquiries, friendly and honest. I recommend the Ortega Family Agency for all your insurance needs.

Sa
Review №29

I love Allstate. They have covered our Home/Auto for years. I do think access to information such as an in-depth look at what coverage I need should be looked at annually. Meeting in person once a year should be done and all details of coverage should be looked over with my agent. If I have no claims try and save me a few extra dollars.

Ju
Review №30

Have been insured with them for years! The staff is always friendly and professional. Will continue to do business with them.

Jo
Review №31

I havent had a problem at all with anyone involved with this agency. Anytime I have called with questions I get quick and helpful responses and they have worked hard to get me any additional information I need for both my condo and auto policies. There isnt anyone I could recommend more than the Ortega Agency of Allstate.

Ga
Review №32

The staff here were very helpful and professional. They answered all of my questions with detail and help me get the right insurance for me.

Ja
Review №33

We have been with the Ortega Family agency for decades. They are always willing to help with any questions we have. Luis is always super professional and friendly, Jesus was there when I needed them the most (terrible car accident). And of course Armando who paved the way to where we are now by helping my mom with all her insurance needs for all these years. We trust this agency as they always go out of their way to not only meet but exceed our expectations.

Ha
Review №34

Been with them for MANY years, ALWAYS pleased with their helpfulness

Al
Review №35

Excellent service! Luis and Jesus do a great job on following up with all my insurance needs

An
Review №36

Excellent service. Most of all excellent people.

Di
Review №37

My agent Jesus Ortega is outstanding, very knowledgably and always available & ready to assist.

Mi
Review №38

This group is the best, they go above and beyond every day to make our insurance experience the best. Thank you!

Da
Review №39

The Ortega family Agency are great, the father and sons and family are responsive friendly and responsive. Thanks for doing such a great job !

ci
Review №40

They have always been there for my/our needs, very attentive

TH
Review №41

Very professional service that you can depend on when you need it!

Ki
Review №42

Best friendly, honest service with the Ortega family! Definitely know that my trust is in good hands🙏Can drive confidently knowing Im safely insured! Thank you Allstate & most of all the Ortega Family Agency😊

ga
Review №43

Amazing service. My family has been their customer since i can remember. They go above and beyond to help.

Er
Review №44

Jesus moves mountains to make sure youre happy. Hell never try to add on unnecessary items and truly personalizes his coverage to his clients. Ive been working with him for 3 years now and I always go in whenever its time to pay just to say hi

Pa
Review №45

Staff is informative, courteous, and always ready to answer questions. They have my vote!

Th
Review №46

Great service, friendly staff and professional Agents. Thanks for being there for me.

hi
Review №47

Excellent Service and Very Professional People

Fe
Review №48

Great service and always available to answer my questions.

ju
Review №49

Friendly, family oriented, welcoming and professional atmosphere.

Da
Review №50

Fast friendly old school service.

Fr
Review №51

Jesus & Luis go above and beyond to make sure your covered properly. What was even more amazing was their response when my wife was involved in a car accident.

Ka
Review №52

Very nice, good people. Family owned business. Husband, wife and two children all work there. Bilingual.

Pa
Review №53

Great customer service

El
Review №54

They are they when you need them!

lu
Review №55

Friendly family business that focuses on quality services. The Ortega family goes out of their way to accommodate clients and fulfill your insurance needs.

al
Review №56

A family that really cares for their customers to the fullest extent

12
Review №57

Great service

Wo
Review №58

Good services.

mo
Review №59

Quick service

Mi
Review №60

Very professional people.

Da
Review №61

Please get back to me

Bi
Review №62

Its a rip off like all insurance companies

Jo
Review №63

Great customer service

Al
Review №64

Mr. Armando, and his son always very attentive, excellent service

yo
Review №65

I feel very happy to be with this family, it is very accessible and they support you in all your questions. Thank you Ortega Family.

Ma
Review №66

Thank you for always giving an excellent service.

Je
Review №67

ORTEGA FAMILY AGENCY: ALLSTATE INSURANCE IS ONE OF THE BEST AGENCY THAT EXISTS IN THE CITY OF CHICAGO, NOT TO SAY THE BEST, THE MEMBERS AND THEIR MANAGER MR, JESUS ​​ORTEGA ARE CORDIAL, EDUCATED, ATTENTIVE AND WITH KNOWLEDGE FOR RESPONSIBILITIES AND SKILLS CARE AND ASSIST THE INSURED IN THE USE OF INSURANCE. IN MY SPECIFIC CASE I HAVE WITH THEM IN MY VEHICLE AND HOME POLICIES FROM THE YEAR 2000 TO DATE, THEIR RATES ARE THE LOW IN THE MARKET AND IN CASES OF MAKING USE OF THE INSURANCE THEY ARE EFFECTIVE AND EFFECTIVE IN YOUR ATTENTION, AND THE MOST IMPORTANT THING THEY SPEAK SPANISH, AND WITH COMFORTABLE FEES; I AM VERY HAPPY TO HAVE MY ASSETS INSURED WITH ORTEGA FAMILY AGENCY: ALLSTATE INSURANCE.JESUS ​​SOLSOL

Information
37 Photos
67 Comments
4.9 Rating
  • Address:3238 N Elston Ave, Chicago, IL 60618, United States
  • Site:https://agents.allstate.com/ortega-family-agency-chicago-il.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 773-539-2332
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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