I’ve been with State Farm for over 40 years. The reason is how caring and professional Dave and his perfectly selected team is. You really are treated with such attention to detail and being sure your needs are met. No hard sells. Dave is simply one of the kindest people I’ve ever met. Throughout the years I’ve had a few mishaps and SF came through quickly and efficiently. Hattie has helped me on a few occasions and I appreciate how customer service oriented she is. If you have a question she will really go the extra mile to explain until you understand. My entire family is with SF and the reason we stay is that we can trust them. It’s a rare group of people in this day and age that work so well together and provide you with such excellent service but Dave has that team!
I highly recommend Dave Fredrickson and his staff at State Farm in Chicago. Dave is knowledgeable, proactive, friendly, and efficient. Dave’s office staff is wonderful as well!! Dave truly cares about his clients and puts our best interests in the forefront of our discussions . Top notch!! Just plain good and honest people! We love them!
I switched my car insurance from Encompass because their rates suddenly shot up, and called State Farm for a quote. Not only were their rates beyond competitive, the customer service was exceptional. James is conversational, thorough and so helpful! Id recommend them to anyone looking for competitive rates and exceptional service.
I had a great experience working with James Lopez. He responded promptly and was professional. I had been to multiple insurance companies that were not able to meet my unique needs regarding a renters insurance policy, but he was able to find a solution quickly. I will definitely come back to James with future insurance needs and would recommend him to friends and family.
Always professional and quick to reply. Hattie and Dave are great to work with on insurance issues. Helpful and they always make sure I have just the correct amount of coverage. Worked with them both for years!
Great customer service. They always make things easy. Dave and his team took the time to explain my policy and make suggestions on what I needed. Thanks guys!
Dave and his team are professional and responsive. Best experience Ive ever had with an agent over 45 years.
Ive been a customer of Dave Fredericksons for 10+ years, and hes just the best. I have auto, home, and life insurance with him. He and his team are always attentive and friendly, they really care about people. Last year, Dave even called me to let me know about some saving opportunities, which cut a couple hundred dollars off my premiums. Ive also had to file claims in the past, and the process has always been easy. All I had to do was upload paper work, there was no long approval process or anything. The folks at State Farm always took care things, no hassle. On top of that, Dave is just a really nice guy. Hattie on his team is fantastic too. Always a pleasure to chat with both of them. If you live in the Chicago area and need insurance, go see Dave! :)
Dive Fredrickson office team is the best had a fender bender they totally take care of me anware all my question claim department follow up to make sure everything was good The best service
Everyone at Dave Frederickson State Farm insurance agency is professional, efficient and friendly. When looking for insurance coverage, contact Hattie or Dawn or Katie or Dan or Dave - they have all helped me with my insurance needs for many years.
Dave Frederickson, Hattie Evans, and the staff here work hard to create personal relationships with their customers. They are persistent, follow through with small details, quick with communication, and kind. Im so grateful to have such a nit-picky part of life taken care of by such a great team.
All I can say is that I have the best insurance rep. Dawn has been there for me since day one. I have been a loyal client of Dave and his team for some years now and anytime Ive needed help with anything, Dawn has been able to help me out even at a super late time while getting my new car. My car was recently hit and Dawn made the process so easy for me. Within less than 24 hours I was setup with my rental and a location to fix my car. I love this team and the attention they give their clients.
Very attentive and through. One of the few company left with outstanding customer service.
Daves entire team is attentive, helpful and really takes care of customers. Shout out to Qiana for helping me recently!
Been a customer for so long, it is hard to keep count of the years. Dave and his team are extremely hard working and responsive no matter what. Always enjoyed having them take care of both my personal and business needs. Cant recommend them enough
Dave Frederickson & his State Farm Insurance team at 6255 N Clark Street in Chicago IL have been caring for my family since 2013. They have met all of our insurance needs. They are kind & compassionate in the most difficult times. The team is timely with call back information. 5 STAR service. Poliet, knowledgeable, answers & helps guide me with my many questions.
Dave & team are wonderful to work with! They are always accessible for any urgent matters and take the time to go through the policies that best suit your needs. Not only do I use Dave for all of my personal policies, but he also handles the common insurance for my condominium building. Dave Frederickson & State Farm, in my opinion, offer the most reliable coverage and are very easy to work with for claims. Highly recommend!
Been with Daves office since 1995. He lives the State Farm brand, like a good neighbor, State Farm is there... When life happens, hes there. His staff is terrific. Smart. Friendly. Responsive. If youre looking for a full service agent/agency you can grow with, The Dave Frederickson State Farm Agency is a great choice.
Dont like the weekend hours.. like everything else...Qiang Tate .. last smart and able representative I have talked to..Thanx Dave..
Ive been with Dave Fredericksons State Farm Team for many years as has my family - for home, auto and apartment coverage. They excel when it comes to service - every question answered, every recommendation backed up by facts so I can make an informed decision. I have only needed emergency assistance twice - minor roadside events - but theyve been right there for me.
Daves team has consistently been very helpful in the many years we have looked to them for all our insurance needs, and last years hail storm was no exception. The team recommended ODanny Boy Roofing both for their ability to get a quality job done, but also because Brian Flannigan of ODanny Boy was great at working with the adjusters at St, Farm.
We cannot recommend Dave and his team highly enough! They are prompt, professional and caring. They make every customer feel important. They listen, respond and act - including follow-up to make sure everything is ok. You wont find a better insurance agent anywhere.
Dave and his team are incredibly professional and responsive, and are committed to providing quality service. I highly recommend Dave and his agency team as a knowledgeable and supportive partner for all insurance needs - they are a pleasure to work with!
The very best...super professional.
We recently moved to the Chicagoland area after being away for over 35 years. This kind of move involves a lot of important details, and finding an insurance agency we can rely upon has been so very helpful. Not only are Dawn and her colleagues professional and knowledgeable, they are so nice to work with! I would recommend this State Farm agency to anyone.
Dave has been my agent for many years, many cars, and several homes. Hes the absolute best! Super responsive, professional, and funny too! I cant say enough nice things about his staff as well. Dawn in particular is a shining star! I feel very cared for by them. They bring a personal touch to every interaction. I dont ever just feel like a number. They have never let me down, and always helped me out of my sticky situations. Dave Frederickson always goes the extra mile! THANK YOU DAVE & TEAM!
Dawn Thomas is a great representative for State Farm Insurance. She was timely, informative and on point. She is a great asset at David J. Frederickson’s Agency. Thanks
Daves office is very caring, I have worked with Qiana and they are extremely transparent and helpful. Also gave me the best rates I could find
The company who sold us a warranty with their roof repair just ghosted us for five days when the repair failed. Quiana at State Farm called them and it took only 45 minutes for them to rematerialize and 18 hours to fix the roof leak. Thanks!
I’ve had my insurance with Dave for almost 20 years. He and Dan and the rest of the team never fail to be helpful, efficient and friendly every time in need something. Once in a while I get solicited by another company and they’ve never been able to match what State Farm offers me. You just can’t go wrong with Dave’s team.They’re the best in the business.
I have auto and apartment insurance with this agency. I cant speak highly enough of my agent, Qiana Tate. She is very responsive to my questions and my policy is one I am very comfortable with long term.
Dave Frederickson was the best insurance agent that my girlfriend and I have ever had during our four years living in Chicago. He has a very positive attitude and friendly demeanor and goes far above and beyond for his clients. We bought our renters, car, and umbrella insurance from him and received peace of mind knowing that we had great insurance coverage from a very respectable insurance company. I highly recommend going to this location for your insurance need. You will not be disappointed!
Dave and his crew are amazing! I have always received personalized attention that is both informative and comprehensive. I had a major issue with my house last year and Dave and his team personally connected with me and insured that all of my questions were answered and that I received the best service from State Farm. This is not out of the ordinary – no matter how big or small the issue, Dave HIMSELF has actually called or emailed me to provide support and information. Choose this agency – you won’t regret it.
I think Ive been with this State Farm office for more than 10 years now. Dave and his staff have always been helpful in understanding my coverage and making recommendations for adjustments when necessary, including recommendations that have lowered my bill. Ive never had any problems with State Farm regarding claims and this office has been helpful in the few instances when Ive needed them for advice. Highly recommended!!
Dawn Thomas at this office is INCREDIBLE! She is so timely with her responses and always helps me out when Im in a pickle. I know I can always count on her to answer any questions about my policy or get information on a towing company or anything else I might need! Thanks for always being there for me, Dawn. :)
Excellent service at ALL times. Recently, I had an issue: bought a new car, but moving out of state for new job, and had no idea how to transfer and register in FL. New job also required proof of vehicle insurance in FL. Thomas Currington gave me reference for an agent nearby my new address... AND proactively reached out to that agent, even before I was able to call. Smooth transition. Lots on my plate with move and new job... SO grateful to Thomas and great team.
Dave and his team are incredible! I have been working with the office for over 5 years now - they have my home, cars, life, and umbrella coverage. Whenever I have had a question or needed to make a change, Daves team has been very responsive. In conversations with Dan and Dave, I have always felt that they are looking out for my best interests and will go to bat for me. I can see how Dave and his office consistently top agent awards - I cannot recommend them enough.
Recently had to file 2 homeowners claims and was very impressed by the attention to detail and the support and attention we received throughout the process. Much appreciated and made me confident we are working with a 5 star agent. Thanks Dave and State Farm!
Dave and his team deserves the full 5 stars! I have a couple of policies with this agency. Why? Because from my first contact close to 15 years ago up to as recent as today - during this pandemic - the Dave Frederickson team is always on point in providing individualized care to customers!
Trustworthy and responsible. Dave and his team have helped me make wise choices since the year 2000! Dave and his staff have helped me navigate a confusing, but necessary service! Great job. Happy to Recommend Dave and his Office.
Excellent service. Very knowledgeable in his profession. It was a pleasure dealing with this person and this excellent company.
Dave and his office are incredibly helpful and responsive. We recently purchased a new car, so we let him know that we needed to update our insurance. In addition to updating the insurance, they also helped save us money on our car loan!
Ive been insured with State Farm from Davids office since, I believe, 2008. I have a policy that covers a home, a few cars, etc etc. His office does a great job of getting me multi-line discounts, calling to follow-up, etc. Most importantly, I sometimes feel dumb when it comes to insurance and they do a great job of explaining it in normal human terms so I understand but never feel stupid. Katie Lopes is amazing to work with. Ive also worked with Dawn Peek and asked her for quotes on a bunch of types of cars when I was in the market for one a few years ago. She did a whole bunch of work on that quickly and without being annoyed that I kept coming back for more information. Highly recommend their office.
I want to give a shoutout to Hattie, a staff member under Dave Frederickson. Called today to set up my renters insurance and she was extremely friendly, helpful, and professional.
Great insurance agency, very personable and responsive. I have multiple policies that require changes from time to time and Dawn is very accommodating, efficient, and willing to help. Would recommend for any of your insurance needs!
I always receive excellent customer service from Dan and the team at State Farm. I highly recommend!
My wife and I have had great customer service from Daves team over the last 6 years. Weve worked with Dawn in the past, and most recently worked with Thomas on an insurance upgrade and change. Thomas was very patient and knowledgeable about coverages, costs, and compensation should we have to make a claim. Theyre also local, right in our neighborhood - literally a good neighbor.
Been with Dave and his staff for years. They never seem to disappoint. They are not about just making money and trying to get you stuff you dont need. They have saved me thousands throughout the years. Even refinanced my car with Statefarm to save at least $3000 on interest recently. Thank you guys for going the extra mile. Greatly appreciated it.
After assessing my situation of being without a car for the near future, Dave advised me to *not* buy auto insurance for the present, and told me he would obtain a credit for the time I was without a car. Im speechless!
Dave and his staff have always been there for me with sensitive communication to address my needs or concerns. They are extremely efficient, effective and responsive . I love the personal attention and follow up.
Great personalized customer service!
Once again Daves office has gone above and beyond in customer service. They take this very seriously. Thankful to have found an agent willing to take time to make sure I understand my coverage.
Responsive and immediate action....all during this virus epidemic. Great Service...thanks, Dave & Dan.
Dave and his team are great. I just moved here and had to switch my coverage from another city and state - they responded quickly and were able to set it up within hours of my initial request. Highly recommend them!
I have been insured for home and 1-2 autos for many years by State Farm. My agent recently retired (congrats!) and I switched to Dave Frederickson. I have ALWAYS gotten GREAT service from State Farm and after switching to Dave things are no different! My daughter was travelling and had a problem with her vehicle. She called State Farm for info on a tow and got GREAT service. The tow was well managed and the contracted service handled her problem quickly and efficiently, getting her back on the road within 2 hours. 10/10 service! Thanks.
Always helpful and responsive.
Have been insured with State Farm for several years, and have my condo insurance with Dave. His staff was very knowledgable about any changes or issues I had with my insurance (shout out to Donna!), and gave me (and this is the important part) the CORRECT coverage I needed. They werent just trying to sell me on everything they could. They tailored the coverage to my needs so I was fully covered the way I needed.
State Farm deserves five stars for service. I am most satisfied with State Farm
Nobody is better than Dave and his team. Always quick to respond and extremely helpful. I recommend them to anyone needing insurance.They are the best!
Great service-- never a problem with claims and we are very long term customers. Also Dave has deep knowledge of the industry and practices too if you want to dig in...
Dawn Thomas at this agency is a terrific agent. She responds promptly and is great to work with. Finally someone who cares and is a true professional.
I really appreciate when I call, even after hours, theres an answering service to still assist me. And when I email when I need a copy of some documents the office is always quick to help and send me what I need. Thank you!
The entire office is knowledgeable about the Insurance Industry. They are more than willing to work with their customer base to best coordinate and match the various insurance needs of individuals and families.
We switched from Farmers Ins to State Farm last year and are so happy that we did! Dave and his team are fantastic and the new office is in a great location! Saved us a bundle! And the service is terrific! Thanks Dave and Team!!
I’m in need of home insurance so I called State Farm over the weekend and spoke with the nationwide State Farm agent for a quote. Mr. Frederickson promptly followed up with me Monday morning by forwarding me to Qiana. Since I have been using Mr. Fredericksons office, when I need something Qiana Tate always follows up with me and helps me. I just wanted to add that I really appreciate her help. Thank you for caring!
These guys are awesome, so patient explaining everything, or when I need to pay my rider premium, they notified me in plenty of time and gave me a reminder, which was a good thing!
Dave and his team are top notch. They know their business and helped walk me through the best plan for me and my family. I recently had a claim and they were great through the entire process.
Dave really cares about his customers and works with them for best solution
Dave and his team are fantastic. I have been a customer for 11 years.
Ive been going to this office for at least 8 years. Dave and his team are super friendly and easy to deal with. I have a very busy work schedule and they always accommodate me when I need to come in.
If I could, I would give 0 stars. Don’t get State Farm. The agents are nice, but when you actually need to use your insurance coverage, they leave you in the cold...literally 1.5 hours on a freezing cold night in Chicago to not get my tire fixed and had to walk home.EDIT: I bumped my rating up to 3 stars because Dave was very responsive to our problem (after the fact) and ensured that we were refunded for our car being towed since we had to leave it over night and the uber ride we required to get our car.
Dave and his team have been my insurance go-tos since 1991. Any question, any concern, anything and they are there ready to help. Would never think of changing agents.
Always there to help us and provides the best car, home, renters insurance weve ever had for 12+ years. Despite moving out to the burbs, weve kept all of our insurance with Dave. We cant imagine finding any other providers that come close to their service!!
Dave and his entire staff are the best. I have held insurance with Daves agency for many years and they have been very helpful and professional in all dealings.
Dave and his account managers have always been very helpful and a pleasure to work with for the many years we have had our insurance with them.
We have had our home and vehicles insured with State Farm for many years. Everyone at Dave Fredericksons office is helpful in getting us what we need, and promptly.
I am very upset with this State Farm agency! Thomas an agent that works at this location took a payment from me & ensured me that both my Chevy & Ford cars were up to date on payments and were both covered! Comes to find out 10 days after that payment my account was charged an additional $300 which I am extremely furious about! When I called the agency to find out why Thomas explained he didnt know what happened and why such a quick turn around. I was not trying to hear it after 10 days ago he collected $155 from me!! I demanded a refund he submitted one and said he was going to call me to let me know the status and he never did!!! I had to call him and asked whats the status and he explained to me that State Farm will most likely not approve my refund ( maybe thats why he didnt call) because the mailings have been sent out!!! The bill wasnt due until the 28th of September! I also didnt authorize State Farm to withdraw the money which is illegal because I never signed a form allowing State Farm to do that after I gave Thomas my new PNC card because I had switched banks! He explained that he will do a 1 time payment only! Apparently he did not do that! I have never had this happen to me when Dawn takes care of me but once Thomas took care of me that 1 day all this mess occured!!!! Thats not even the worst part I asked Thomas that I wanted to speak to a manager & he said Dave the man who runs this place was going to contact me by the end of the business day today Friday 9/14 & never did!!! Like are you kidding me?! Of course I am even more upset about my situation! I never had this happen to me that is why I only deal with Dawn she knows what she is doing! I want my money back that I am entitled too! I never authorized this and I am so upset that this happened! I will definitely be switching car insurance company!
Dave and his staff do a wonderful job with our insurance needs. They answered all of our questions and very helpful with our recent claim.
Dave has been our insurance agent for homeowners and auto insurance for over 25 years, and we have always been exceedingly pleased with the personal, prompt attention we receive from him and his staff. I feel like hes part of our family!
State Farm has never failed to live up to their reputation in service..trust..and giving me a feeling of protection
Dave is simply a fantastic human being and goes above and beyond to take care of his customers.
He is the worst agency, He stole my money, he took $700 from my bank without authorization, now said it was the companie, I never recived any refund, I had worst exerience with this agent I never recomended
Dave has been hooking me up with insurance for several years now. Him and his staff are always very kind and helpful!
Dave Frederickson is the Mick Jagger of insurance- he rocks!!
Not happy with this agents office gave me incorrect information and my issue still hasnt been resolved. I wont do business with them again.
Authentic service, exceptional team.
Friendly and helpful guys!
Friendly and professional
Thank you for your service Dawn Thomas
Exceptional service!
Very nice and professional