When I got a questionable inspection from one of the big advertisers in town I was skeptical. Upon talking to the experts at Around the Town I felt much better and had a good path forward. Thankfully I didnt need to replace the unit now but I am certainly saving their information should I have any issues down the line! Its great to find an honest and fair option in a town full of hucksters! Highly recommend!

Great customer experience and professional. Used them to install a humidifier. Very clean and detailed oriented.

Ed was awesome in responding to my call and getting things done quickly. I will definitely call back if I need anything else!

Ed and his team were highly knowledgeable and incredibly responsive. I had recently purchased a new home with aging and improperly installed equipment and he was able to assess the right setup for my place and complete the install in less than a week - 2 days of actual work replacing 4 units. Would highly recommend and look forward to working with him in the future.

I love the down to earth service! Prompt response to my initial call, at my home same day and on time. Product pricing is fair with no extra up selling. I will use this company for any future heating and cooling needs.

Ed and crew are great ! Wonderful customer service.I highly recommend Around the Town Heating.We are very happy with our new furnace . We also had a wall furnace installed in our spare room from them that works great! Excellent service !

Ive used Ed a few times now and i will continue to use his crew as they offer superb service, fast turn around with their schedule, and very competitive pricing. Its a small company with skilled technicians with a lifetime of history & hands on experience- a rarity nowadays. In multiple units of mine theyve installed two furnaces & one air conditioner, and got the job done right. They even provide real tips and hands on advice on how to further equipment life, realities of the importance of routine maintenance & filter changes. I highly recommend Around the Town Heating & Cooling.

This place was perfect - I came home from a business trip Friday afternoon and my place was 40 degrees. Gave them a call and Ed was out to take a look at my furnace 2 hours later and the next morning showed up with his son Zach and was able to get a new furnace installed. In less than 20 hours everything was done. Super quick, super professional, and very transparent.Ed was great to work with - he even let me have a call with one of my HVAC buddies on speaker phone to vet the issue and the price, since Im pretty clueless when it comes to this stuff.Highly recommended and who Ill be going back to for any HVAC needs moving forward.

This place is amazing. My heat wasn’t working on a 15 degree night and they took care of it at 7pm very promptly and for a very fair price. Highly recommend.

Ed and his crew are stand up guys. They do great work at fair prices. Ive used them several times for simple issues all the way up to a full furnance replacement. Hes also given me countless tips to ensure my HVAC is running properly for the long haul.

I was very satisfied with the service! I called on a Sunday Morning and the owner Ed was at my place within 20 minutes! He was extremely knowledgeable and walked me through exactly what he was doing. He was honest and had very fair pricing for service on a Sunday. I would highly recommend!

Ed is the best! He is really knowledgeable and honest and came to our place late in the evening to ensure we had heat on a cold night. Our furnace has given occasional problems since the fall, but overall worked OK. I had a furnace tune-ep through home depot a couple months ago which was subcontracted to a large repair company and the technician they sent cleaned everything, said he couldnt find a specific problem but that it was likely the motherboard controller and that it was impossible to fix and we needed a new furnace ultimately. Well, the problem got steadily worse and when it stopped blowing hot air altogether I called Ed. He quickly diagnosed it as a flame sensor problem and even showed me how to fix it myself in case it happens again!! Seriously. Ive never seen more honesty in home repair service. I only wish that every homeowner knows this guy. Plus they are a smaller local company and I like to support that.

So this is my first review, but thought I would share my excellent experience! I called Ed at 6pm after my furnace was not blowing hot air, he remembered me from when I called him two years earlier for another heating issue (they were great that time too). Instead of charging me to come out and do a quick sensor repair, he took the time to FaceTime me and walk me through the problem. We were done in 15 minutes and the furnace works great. Excellent service, and definitely a TRUSTWORTHY company - which are few and far between. Thanks again Ed!

We had a time crunch and Ed and his crew were able to take out an old furnace that stopped working and replace it with a new one all in a day. Their work was outstanding and they were extremely helpful with explaining to us what they were doing. We couldn’t be happier with the work they did, and they left our place spotless after a tough job. Couldn’t recommend them more.

Extremely dissatisfied and embarrassed for Around the Town’s understanding of customer service. I would highly recommend finding anyone else.After original call, they responded and came out same day. They spent 2 hours at our home and said they needed to come back to solve problem.I took afternoon off work, my wife took the morning off so one of would be home. They never showed up and never called. We called at least 3x the day and left messagess. No response. I called the next morning and left a vm inquiring as to why they didn’t show up. I promptly got a text stating “This is so-and-so from around the town, I received your messages, will contact you shortly“. He never called. I text him back later that day and yet again no response.Horrible business plan they have ignoring customers and I would never recommend them.

I had Ed install a new humidifier and furnace control board. Ed was very prompt for the initial visit. He explained everything in detail and talked me through exactly what he was doing. He offered me options and was very up front about the pricing. I did my research prior and the pricing he offered was fair. The installation was quick and he was in and out in an hour.Ed is an old school Chicago kind of a guy. He is a colorful character but also hardworking and knowledgeable. In my experience he was up front and fair. I had a positive experience and I would recommend him.

When the weather warmed up and I needed to turn on the air conditioning, in a recently moved in space, I discovered that the unit was not working. I called Around the Town, they set-up an appointment for first thing in the morning the next day. When they arrived they began to assess the situation and discovered other issues that were contributing to unit not working. Ed and Chris, worked to resolve the issues and my air conditioning was up and running quickly. They were very helpful, informative, did a great job and charged a fair price, will definitely use and recommend them in the future.

Terrible service. The team was highly flexible, Very quick and professional at a great price. I highly recommended them. Thank You!!

Have been using around the town since 2015. They respond quickly, theyre more than fair on pricing, and just good people to work with.

Poor customer service. Ed is rude and does not keep scheduled appointments nor does he call to keep his customer informed.

Winter weather came a little early this year. I just moved into a new apartment back at the end of the summer. Of course I didnt need to use my furnace until just recently when it dropped in temperature suddenly.My furnance was essentially not doing anything but blowing air. Not surprisingly my land lord didnt care enough to send our building repair man. I called up Ed after seeing him in the search results.Super friendly guy, asked me about my problem, sent a technician over my way. His employee was right on time, quite professional. Did his thing while I was picking up my apartment. Suddenly warm air kicks in. He had to replace a filter and a part. Now my heat works great!Reasonably priced, next time I have a problem Ill be calling Ed again!

I recommended a close relative to use Around the Town Heating and Ed took great care in replacing their old furnace. He gave them a great price and was prompt and professional when he arrived. The whole installation only took 1 day and they cleaned up the area around where the work was done when they were finished. Highly Recommended!

Great service. Professional and reasonable prices. Maintains my heating and cooling systems. Honest as the day is long.

Ed is a fantastic guy. Helped me with a part on a Sunday when nobody else would. Happened to be doing a job right next door

Great service from the team at around the town. Were at my house within an hour and fixed my furnace in 10 minutes. Could not recommend more highly!

Around the Town Heating & Cooling came highly recommended from a close friend that had used them in the past in the Wicker Park neighborhood.Ed and partner did a great job of trouble shooting why my Furnace / AC Unit would not turn on. After testing many potential issues, it came down a simple fuse that was blowing due to the AC Unit shorting out. They didnt try to upsell me on any fixes that I didnt need, just fixed what was causing the issue. I highly recommend them, and will use them for future HVAC issues.

Ed and his son are the real deal. Honest, knowledgeable, friendly, they did a great job. I would strongly recommend them.

Will definitely use Around the Town as my HVAC service provider going forward. I had a great experience on the phone when trying to schedule an A/C repair person as I was having issues with my fan turning on and off. You could tell he had a lot of experience with this issue due to certain thermostats and talked me through how to tell if the thermostat was the issue. Found out the thermostat was broken when talking through it with him and confirmed with the customer support company afterwards. I couldve been charged to get a repair person out to tell me the same thing but didnt want to waste my money. I have since scheduled an appointment for routine maintenance on the HVAC system with them. Highly recommend!

Great job fixing our air conditioning

Cant thank Ed enough for his after hours help to fix my Trane furnace. He quickly diagnosed the problem, and went through the checklist of items until fixed and running during winter.

Not dependable. Ed is very rude on the phone & speaks over the customer, makes sarcastic remarks. Does not show up on time and does not call to stay in touch as promised.

I called this company about a furnace problem I had. We confirmed the appointment for a certain date and time on a Saturday. When the timeframe passed I called Ed he told me that he was on other jobs and that he couldnt just leave. I would have appreciated a phone call letting me know that he was going to be late. He then arrived very late and the tenant had left. He texted me saying that the tenant had left. I was down the street and decided to meet him so that I could be there. When I got there, within minutes of our texting, he told me too bad and that he was leaving even though he was the one that was very late. He was very rude and told me he had other customers to take care of and hung up. I called another outfit and they stated they will be there on a Sunday, a Sunday, to take of my problem. I will not be using this guy or his business ever again.

Ripped off wouldnt recommend