Our AC was not cooling very well and recently it started to make high pitch noise. We called Chicago HVAC Repair Doctor and Rafael responded quickly. He visited us the first day and the second day he got the parts and came to do the repair. He replaced the motor and replenished the refrigerant. The AC is running smoothly now and it cools very well! Rafael is very professional, knowledgeable and experienced. He explains things clearly and he really cares customers. I highly recommend him.
The AC went out in the condo and Chicago HVAC Repair Doctor came out within couple of days to identify the issue and replaced the unit the same day. They were very professional, courteous and efficient. They keep good records once they work on your house so they were already familiar with the issues. These guys are definitely keepers. Well absolutely go to them again.
I love Chicago HVAC. Theyre always so prompt to respond and arrive for their appointments. Ive had Alan visit several times and hes super knowledgeable and professional. I highly recommend them!
Second time in less than 3 months that I’ve used these guys on 2 separate units. Both times issues were quickly diagnosed, explained, and after multiple courses of action to remedy were presented the fix was performed efficiently and professionally. Very fast response as well.
Excellent service to diagnose, and fix the problem with my AC. No extra charges other than the fee for the service call. I highly recommend.
On time. Explained in detail. Excellent service! Reasonable price. Highly recommend it!
Great experience from start to finish.Booking the appointment was easy with clear follow up with text confirmation.Our technician Eric was friendly, very thorough with his inspection and report, and had everything on hand to take care of everything in one visit.We received the invoice with his comments right away.Definitely recommend.
I would recommend Chicago Hvac Repair Doctor. They were courteous and responsible and charged a fair price for their time!I would use again for sure.
From the beginning when Chicago HVAC Repair Dr came to my place, Joshua was the consummate professional......kind, respectful, and explained things to me in a way I could understand. When installing the unit the next day he brought his team of 3. Raphael, Joshua and Eric were a team in unison.....it was if they could read one anothers minds. While paying for a new air conditioning unit is never a pleasant experience, I have to say, Joshua and his guys made it as soft a landing as anyone could expect.I would not hesitate for a minute in recommending this company, and I dont take recommendations lightly!A very satisfied customer indeed.--Patricia L
I highly recommend Chicago Hvac Repair Doctor! They are very professional, fast and responsive. They care their customers very much. It is an apartment in a high rise building in the city, and one of the ACs leaked into the apartment below us. Rafael not only replaced the broken AC but also did maintenance to other ACs in our apartment. Our building management team are usually very picky about outside contractors, but they appreciated Chicago Hvac Repair Doctor very much. Apparently, they are a very professional company who carries huge amount of insurance to satisfy our building management office. I am really glad to have them to take care of our HAVC systems.
Erik was knowledgeable and took time to answer all of my questions while he provided excellent service.
Rafael and his team are wonderful! I’ve used their services multiple times over the last 3 years and they never disappoint. I highly recommend them for any of your HVAC needs.
Good experience with HVAC maintenance. Honest pricing. Helpful technician on site.
Nice, professional - clearly showed and explained everything, and early arrival on a next day visit. What more could I ask for! Would definitely recommend to others.
Our technician efficiently diagnosed the problem which had been missed by two other companies despite a similar set of conditions. Would recommend without reservation.
Rafael provides truly outstanding service today. He was on time and immediately addressed and fixed the issues associated with my air conditioning system. I highly, highly recommend his services.
Chicago HVAC Repair doctor was quick and easy to work with! Repaired my AC and had me up and running again quickly, especially during these hot Chicago summer days. I will definitely use these guys again for any HVAC needs for my business.
Alan from Chicago HVAC was great! He did took the time to fully hear about all our problems and suggest the best course for us. I really appreciated him explaining everything thoroughly.
They were able to replace my water heater which was stored under a tiny space in my kitchen. They were one of the only firms to not require removing the countertop for replacement. Both workers were friendly, clean and respectful. They did quality work and I would recommend them to anyone else needing a water heater replacement.
Alan Garcia was amazing. I would highly recommend this company! Responsive and professional.
Great experience with the entire team! Alan was professional, friendly, transparent and clear about the issues with my HVAC system. Would definitely recommend for any HVAC needs!
Joshua and Paul were very professional and showed up on time. Josh walked me through my entire inspection and answered all the questions I had for him. Customer service has also been excellent, which is a huge plus! Prices are fair, and I highly suggest using this company for any heating or HVAC needs.
I called during off hours and left a message to get our HVAC maintenance scheduled. Someone called back the next business day and was able to book us for maintenance the following day. Erick showed up exactly at the middle of the estimated window and had shoe covers etc. He was professional, skilled, and answered all of our questions. I’m planning to use them again for future needs and would recommend their services based on my experience.
When our cheap off-brand mini-split unit started to leak water, HCAV Repair Dr was the only place that would even come take a look at it. Every other HVAC service said they didnt service that brand of mini-splits. The technician came out and took a look and recommended that we just replace the unit, but also said that he could patch any leak he found and top it off with freon. We wanted to save money so we went with the latter. A month later, the mini-split started leaking again, and this time we bit the bullet and had it replaced. Not only did HVAC Repair Dr. replace the entire unit, install new electrical, and new drainage for it, and move the compressor to a part of the exterior wall where it would be easier to service, they also credited us everything we had spent to have the old busted unit patched. These guys are great. They are quick, efficient, professional, and they do good work. I will definitely be using them again for any HVAC repair and maintenance I have in the future
Had a completely new furnace and thermostatinstalled. Did a quality job and were good enough to honor an discount offer which had expired recently. Kept me informed of their progress throughout. Thanks guys for the prompt service!
A usual, these guys took care of me with professionalism and friendliness. We usually have Rafael, but this time Joshua did not disappoint. Thanks guys.
Amazing customer service. We had an emergency and they came out very quickly. I think we were right outside of their perimeter but because it was cold and our heating went out they sent someone to fix the issue. Alan was our technician. He is very knowledgeable, efficient, and very straight forward with the issue. I really recommend this company and look forward to working with them in the future.
We asked for annual HVAC maintenance plus addressing some issues that have been going on. They came on time (a bit earlier than scheduled actually) and were very professional and thorough. They were able to explain exactly what was going on. I feel that the pricing was fair and am overall very happy with the service.Update. We had additional duct work and Eric from the company was so helpful and took the extra time to explain everything to us. 6/5 stars ⭐️
We had an emergency situation on a Saturday. They were easy to get ahold of, even though it was after hours. Better yet, they stuck to their estimate timeframe, arriving in the earlier half of their time slot! Could not have asked for a more professional and nice tech. Would highly recommend above all other local HVAC companies. Best value you can find
Highly recommend Chicago HVAC Repair Doctor, Inc. I recently moved into a condo, and had AC maintenance done. The Chicago HVAC Doctor team was incredibly responsive from the first scheduling call. They provided text updates the morning of the scheduled maintenance, and took the time to walk me through every step of their process. I will be calling them again in the fall for furnace maintenance!
These guys were very professional. We have a very old AC unit, on its last legs. We hired them, fully planning on needing to buy a new unit. They inspected the unit, found the problem and were optimistic that by replacing it, they could get another year or two out of it. We plan on using them when we actually do need to fully replace our unit.
Called and confirmed they repair ac wall units and made an appt. The day of the appt they cancelied saying they dont repair those and we had blocked off a 4 hour time slit to be home for the repair. Totally unprofesdional and wasted our time.
I was able to get an appointment the same day my heater pooped out. The team took their time to explain things to a novice and did a nice job. Professional and courteous. Made the process pretty painless.
Had a great service call today to replace my furnaces exhaust pipe. The technician was on time, very courteous, explained everything he was doing and cleaned up after the work. Very quick and easy service.
HVAC Repair doctor are always on time, available on relatively short notice (and any repair involving HVACs almost always need to be done on short notice), and responsive to customers. On site, they clean-up the work site; they are thoughtful about ensuring that contractors who may need to do additional work / repairs can do so easily; and they will spend as much time as it takes to solve the problem. 5/5 stars for sure.
Alan came to do maintenance in our tankless water heater today. this is the second time he comes to serve this unit and the services is always superb. Great communication, on time for the appointment, politeness, and simplicity in explaining the issues. Certainly, this is a company that excels in customer services and to me that is the most important factor to decide in hiring someone. Their prices are extremely reasonable and they are not out there to take your money and dissappear. I highly recommend this company.
Best HVAC Repair shop in Chicago and the surrounding burbs. These guys are honest, experience and attend to every angle of customer satisfaction. Top notch. I wouldnt be surprised if these guys become the nations largest and best HVAC company. Why stress, call the Doc and get cured. Thanks guys!
Unfortunately my heater stopped working in the middle of the night on a Sunday when it was -6 outside. Thankfully this company has a 24 hour answering service and they actually answered immediately! Within two hours I had help at home. I had the pleasure of having Erick come diagnose the issue- my Nest requiring some wiring fix, which he was able to provide. He was professional and courteous and able to fix the problem. Did a great job for an emergency furnace repair.
Erick and team were awesome today. Very polite, timely and efficient. We were able to schedule the appointment easily with quick response to our email inquiry. The office team (Erica) clearly took good notes from our previous service call and made sure the entry instructions were relayed to our tech from months ago. I highly recommend HVAC Repair Doctors! Ive been pleased with everyone Ive encountered. Im glad they are living up to the initial reviews that lead us to selecting them for our Tankless and Energy efficient conversion in the first place.
Followed up on our install from April. The best HVAC company in the city.
I couldnt be more happier with their service. I have used other companies in the past which are advertising on TV and are bigger, but this family owned company served all my needs, explained everything that they did and answered all my questions and concerns. I will recommend them to everyone!!!
Great work! Would definitely hire again.
Wow what a difference a professional HVAC company can make. I have very bad experience with the last HVAC company I worked with. It was an emergency and I looked for the closest business to me. They really messed up the work left it unfinished and were extremely rude to me.These guys came in on time were clean, installed a brand new AC, Coil and Humidifier. They even fixed a lot of the mistakes the last company made on the furnace install without it being in their scope. This is an indication of someone who takes pride in what they do and can’t leave the customer with a badly installed System.The entire experience from the quotation to scheduling and install was extremely pleasant and progressional. I will exclusively use these guys on my properties and will definitely recommend them to others.Thank you for the good work 🙏🏼
Excellent service! Alan G was polite, knowledgeable,worked efficiently and well, and explained very thoroughly the work he was doing and why. I will absolutely continue to call upon Chicago HVAC for all of my heating/air conditioning needs in the future. I cannot recommend Alan highly enough. He was top notch!
Super professional and helpful service. We will continue to use Chicago HVAC Doctor in the future and will request Alan!!
Stopped by same day for AC and Furnace maintenance. Recommend a furnace drain repair and push out refrigerant refill until next year.
I put in a maintenance request on my furnace and they set up an appointment for me, for the next day. Josh and Ivan came - they did a great job explaining what they were doing and shared a few good tips with me. Very professional, fast and friendly. Ill definitely request these guys again.
They were prompt and came after hours to fix the heating system in the midst of winter. Technician found some other repairs that he suggested we fix. I took his word for it and paid a nice sum. But he did fix it that same night, so all good.
Rafael and his team were so professional and courteous. He took the time to walk me through every step and inform me of all my options before choosing what was the best route for me. You can tell that he cares and that he will work to make you a happy customer on the day of your service and for the lifetime of the work.
Everyone from Chicago HVAC repair doctor was very courteous professional and informative. They were able to come and do my repair with all required parts just a day after my initial service call.
I cant say enough about Chicago HVAC Repair! They scheduled me within a few hours, and they were beyond polite and responsive at every step. Alan was so kind and walked through every option we had and even answered a number of follow up questions via text after the visit. Bonus: Hes a dog lover! :)
After reading some reviews of HVAC Repair Doctor, inc I decided to have them service my condos furnace. Justin showed up on time and found the issue right away. He was in constant contact with me via phone and even sent me pictures of the parts he replaced. I believed their quote was a little high but after discussing the issue with management they worked with me on the price and I feel we all resolved the issue happily. This is a tenant occupied unit so I needed the job done fast and professionally at reasonable price the first time and HVAC Repair Dr, inc most definitely delivered. I would recommend and use again!
Could not have had a better experience with this team. Spoke with Erica and Jasmin on the phone, each of whom were helpful and kind. Alan arrived right on time. He quickly diagnosed the problem and then gave me options for repairs, etc. He thoroughly explained the work he would be doing, keeping me informed at every step. He was courteous, informative, and swift. Have already recommended this business to a friend who needs HVAC work.
These guys did a phenomenal job. They came out same day to fix my furnace. Did a quality job repairing and even gave me a discount on the labor and gave my furnace a cleaning for free. Highly recommend working with these guys.
Excellent, reliable, and professional service. Another company rescheduled and delayed my appointment and then did not show up for the one that we scheduled. These folks scheduled a next-day appointment without any problems. Highly recommend.
I could not be happier with the service that we received. Rafael arrived within 30 minutes of my call, he was masked and quickly assessed the issue, clearly explained it to me, and fixed it. Inside of two hours my husband and I went from scared, to completely comfortable and warm! We are new homeowners and are thrilled to have found our hvac people. Thank you!
My experience with this company has been and continues to be top notch. I highly recommend Chicago HVAC Repair Doctor, Inc. You will not be disappointed! A++
These guys are the best. We have had Erick and team out 3 times in the last year due to some random hvac issues. They are always quick to get us on the schedule, always on time, quick to diagnose the issue and super friendly. Erick has been thorough in discussing the issues he has found and was super helpful when I needed to choose a new furnace. Highly recommend this place!
Great service as always. Prompt, timely, and helpful.
Technician was professional, thorough and articulated the issue and my options. Overall, very helpful! Will be using them when it comes time to overhaul the furnace.
Alan was prompt, professional, and worked quickly to service my HVAC system. The people I spoke with on the phone at the HVAC Repair office were lovely as well. Would definitely recommend this company, and will use them again!
We had water gathering in our condensate pan, and a repair professional was out here the next day. He not only fixed the problem, but left detailed notes on the problem, the repair, and what to look out for going forward. Great work, friendly, and professional.
Besides installing AC, they also installed whole house humidifier and did maintenance on water heater. Professionally friendly and fast. They looked at square footage of the house and suggested the appropriate sized unit. They did not try to upsell nor did they try to sell replacement water heater when the repair was minimal. Is now my go to HVAC company for annual cleanings and any purchase needs that arise in the future.
Alan and his colleague were able to help with a furnace issue the same day I called. They had the part I needed in stock and had my furnace back to working order in the same day. I appreciated the level of detail they took and the extra step to explain all the work. Thanks!
Josh and Ivan came out for some maintenance and a routine check on our heating system. As new condo owners they were very helpful and informative. We understand our unit much better now.
I have used Chicago HVAC Repair Doctor over the last 3 years and the service has been fantastic. Erick was the technician who helped me out. On time, well prepared and thorough in his analysis and explanation. Very happy with the service. Looking to replace the entire heating / cooling system in a couple of months and Erick explained how to proceed, the kind of equipment I should use, approx cost range, timing for replacement etc. very clearly. I recommend using their services.
Contacted the company to schedule a service call due to heating system not properly functioning. The company was very professional and responded to my needs in a timely fashion. Technician was also professional and addressed my needs
The HVAC technician was knowledgeable and performed the routine maintenance service professionally. There was a vibration in the water heater that we could diagnose and Raphael went out of his way to figure out where it was coming from. Would certainly use again.
Super responsive, great communication, very professional, and also very fast! Alan and the HVAC Repair Doctor team were awesome.
If you need ANY type of HVAC related work, LOOK NO FURTHER!We had our furnace go out on a Sunday and Monday morning Rafael came out to give us a quote since we knew our unit was 20 years old and needed to be replaced. The quote was extremely competitive and Rafael was able to get people out to our place within 3 hours to get to work.Joshua and Jaime came by and got promptly to work disassembling our old system and installing our new system. They make sure to put down tarps so they do not scratch the floor.I want to make it a point to say our system was *not* in an ideal spot and they did *not* have a lot of room to work with. However, this was not an issue for them! They understood everything that needed to be accomplished and answered all my questions since I am not familiar with HVAC work.Rafael even swung by later to lend his employees an additional hand due to the location of our unit being a bit awkward to work with which only increased the installation time length and nothing more.A++++++ quality work!We ended up replacing our entire HVAC system (AC + Furnace). They will be installing the condenser (I think that is what it is called, goes on top of the roof) once the Chicago cold is over.I recommend them for ANY HVAC related issues. Prices were fair and competitive.
I had a great experience with Chicago HVAC repair Doctor! They did incredible work, were very kind and helped me better understand my unit. I recommend working with this business!!
The whole experience was a breeze no pun intended. The booking was easy & received a follow up call to confirm. Day of I received a courtesy call from Rafael that he was on the way. My ac maintenance visit did not turn out good news as my 15 year old unit was low on freon. Instead of putting more freon I opted to replace the unit. Day of the install I received a notification the crew was on the way. The install went quickly & I was enjoying my ac again in no time. Thank you to everyone from the office to the technicians! I look forward to doing business with them in the future.
Joshua R came over to service and clean our furnace and A/C unit. He was on time and very responsive. After cleaning both units, he explained what he did and also had pictures of everything. He gave suggestions on what to look for when we move to our new house and also recommended what filters to use. Highly recommend
My great customer service started when I called Priscilla to get information on areas Chicago HVAC Repair Doctor serviced because my furnance started blowing cool air. I did not make an appointment at that moment.However, I did call back within an hour and Erika stated the information verbatim. At the moment, I knew this was an honest and organized business.I was to late for sameday service so Ericka scheduled a techician to arrive between 8am -12pm next day. Immediately, after we hung up I received a text confirming my appointment window, which included the technicians names.I received a call top of the morning from Alan to let me know they were en route. Alan and Justin were a Dynamic Duo,who arrived promptly to service my furnance .Their level of professionalism, engagment and detail is unmatched. Thanks for the awesome service! Totally appreciative of the time they took to not only assess but educate me about the furnance issue. We reviewed an itemizied service estimate prior to repair and they communicated their diagnostics. Highly recommend Chicago HVAC Repair Doctor because they are efficient,organized, effective communicators and detail-orientated! Pleasure doing business with them and will def utilize their services in the future.
Overall: Efficient and friendly service is the highlight for a successful heater replacement.The good: Incredibly fast and friendly service. Had a broken heater that needed replacing after 15 years and after the initial assessment, they were finished midday the next day. It was a cold few nights, but the new heater works great and they left without much mess at all. The prices seem reasonable enough for the Chicago-land area, and all the taxes and services are included in the final quote. Heater works fantastically!The not-so-good: (updated below) Was pressured into taking their “discounts” on service/installation. As great of deals as they were, I could hardly take the time to call my fiancée, let alone wait a day or two to get back to the (it was a “at-this-moment” offer, they wouldn’t let me wait a day). It was concerning to be put in that position, but the price seemed right and the service was friendly. Additionally, they had to take out my Nest unit after it failed to communicate with the new heater. While I understand that this fix may be necessary, I now have a defect in my wall that I have to spend time patching up on my own.UPDATE: After this review was posted the owner reached out to me personally explaining that the discount pressure is not how they run their business. She apologized and graciously offered reimbursement, which was much appreciated.
Love this crew. Theyre dependable, punctual, professional, and competitive. I just bought one of their service plans as a vote of confidence and to save a little money on my next maintenance calls.
❄️ Chicago is cold!! Call these guys right away🧣Im a new homeowner with an aging furnace during the 2020 lockdown 🥶 and thrilled to have discovered Chi HVAC to service my unit.Their quick replies, clear explanations (laymans) of whats going on, and problem prevention / maintenance tips have locked them in for me!!Highly recommend these guys! ⭐️⭐️⭐️⭐️⭐️
I have hired Rafael several times for furnace repair, installation, and a/c tune up. He is very honest, hardworking, knowledgeable, and always has a positive attitude. What impressed me the most is his customer service - he takes ownership of the work and stands by his word. If something unexpected happens, he won’t just take the money and walk away. If he says he’ll come back to fix it, he will - maybe several days late, but eventually he will show up and bring closure. I highly recommend him and wish his company the best.
Great, very professional.
Rafael is just awesome! Extremely transparent and he takes the time to educate you on exactly what is going on with your HVAC system. Top notch company!
They always do a great job and are so thorough in explaining any maintenance that needs to be done. I always trust them to give me great advice and not try to upsell me.
Josh and his crew did a great job installing my new air conditioner. They were very professional and friendly. Josh explained what was going on every step of the way and gave me some good advice as well. Would happily request help from these guys again.
I’ve been working with Chicago HVAC Repair Doctor now for the past 2 years and continue to receive exceptional work done at a very reasonable price. Everyone from the front office to the technicians are extremely knowledgeable, responsive, and above all courteous people that want to ensure you have the best possible experience. Couldn’t recommend their services more highly!
So professional and friendly! Easy scheduling, extremely polite and efficient, strongly recommend!
Alan was great. He showed up on time, quickly diagnosed the issue and went above and beyond to fix it. My coil condenser needed to be cleaned, so Alex climbed over the railing of my balcony to get access it since it couldn’t be reached from the floor below. Thanks Alan!
I had an excellent experience with Chicago HVAC Repair Doctor. I had to replace both a furnace and hot water heater, which the crew was able to do in one day. They worked steadily and did a high-quality job! The job turned out to be more effort than anticipated, but they went the extra mile and did everything in a quality manner till everything was completed as needed. They were professional, neat, and cleaned up. I am so happy to have found this company, will use them again, and highly recommend them!
Amazingly fast response. Our heat went out on a Sunday afternoon and these folks were on site the next morning. Repairs were done quickly, and Erick explained the issue and our options for service clearly and thoroughly. Very professional work, and Im glad I called them.
The associate Erick Cortez was very polite, explained the issues and fixed the problem with my AC unit. The lady that scheduled my appointment was also very friendly and it took less than a minute schedule. I experienced great customer service and would recommend
Rafael R is the only rep we have worked with and hopefully it is the only one we will ever have. I can’t say enough about his professionalism. He is always on time, friendly, courteous and above all honest with 20+ years of experience. What more can you ask for.
We Called Chicago Hvac Repair Doctor Because we were in need of A boiler. Our Existing had a cracked section and was not repairable. Rafael came explain the situation and right away did the job. Great service, Price And knowledgeable.
Delightfully easy. Great communication. Professional and really friendly! And great price.
Very good service. Highly recommended.
We had a wonderful technician (Rafael) come out and quickly diagnose our AC problem. Not only was he knowledgeable about our options he also had the part on hand to fix our unit! We appreciated how patient and kind he was discussing the parts of the AC unit with us as we have no real knowledge of how it functions.
Our technician was very knowledgeable and explained everything clearly. He provided good advice. I was given options regarding the recommended services and not pressured. He was very professional. I will be working with them again.
Rafael helped me figure out how best to solve the problem of humidifying my home. During the initial visit he walked me through all my options. He explained everything in detail and answered all of my questions. During installation, he did an amazing job. My utility room was very crowded. He took the time to install my humidifier in a way that looks professional. When he was finished, he walked me through how to use the device. The whole process from beginning to end was painless. I highly recommend using Chicago Hvac Repair Doctor.
Great service, professional and the technicians were very knowledgeable.
The crew showed up to install our new furnace on time. They put down protective cloth and put covers over their shoes to be respectful of our condo. Erick, Angel and team explained the process, including various steps along the way. When they finished we had a good-working, new furnace which has been running well.
Alan did a great job explaining to me what the issue was and how to prevent it from happening in the future. Well informed and was grateful for his assistance!
Fantastic! Customer service the best! Service for maintenance was great! He explained it throughly Anne the issues and how to prevent and stuff! Fantastic! Highly recommend!!
Great overall service and thorough explanations on the costs.