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Titan Heating & Air Conditioning
7900 S Drexel Ave, Chicago, IL 60619, United States
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Titan Heating & Air Conditioning

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Ap
Review №1

My a/c unit went out, of course, during a heat wave. Thomas was responsive and helped talk through the options. He came out to assess and replace the unit, was very helpful, explained everything in detail and spent extra time running tests. Pricing was straight forward and cheaper than other estimates. Totally recommended!

Mi
Review №2

The technician arrived on time to evaluate the property and provide us with a competitive price. The crew arrived the next day and replaced the faulty AC unit. Throughout the procedure, I received calls, texts, and emails. My family views me as a hero, and we are extremely satisfied consumers. Titan Heating & Air Conditioning is a shining example of what customer service is all about. Thank you very much.

Ga
Review №3

The technician is awesome as always! He’s so helpful and patient. I always request him since he knows his job, explains everything exceptionally, and is so professional!!! I never worried about my heating or air conditioning needs with Titan Heating & Air Conditioning - thank you for taking care of us once again!!!! Exceptional service!! Thank you, guys

Yv
Review №4

We have been customers of Titan Heating & Air Conditioning for 5 years! They are a great A/C company! I highly recommend them because they consistently provide excellent service and only hiring conscientious technicians. James was here today. He is very thorough and always does a quality job! Thank you Titan Heating & Air Conditioning.

Ti
Review №5

Superb spring AC maintenance check! On time as usual with a call ahead prior. These guys were very friendly and conversant. They made several useful recommendations for consideration in addition to the maintenance/inspection performed. I like how they keep a detailed record of visits and equipment history electronically along with emailing receipts of work performed and recommended.

Ro
Review №6

The technician from Titan Heating & Air Conditioning came out to perform a safety inspection on my furnace. I was very pleased with the service he provided. He went over everything with me when finished, and didnt try to sell or pressure me into anything that wasnt needed. I appreciate the courtesy call from the office when he was on his way! This is a great company!

Jo
Review №7

I engaged Titan Heating & Air Conditioning for first time today. What great service! The two service people were very friendly and professional. They had my furnace fixed quickly and didnt leave until they checked to be sure it ran smoothly! I highly recommend this company!

Br
Review №8

Its the second time I’ve used Titan Heating & Air Conditioning. Quoted the best price, and showed up quick in the middle of summer. Crew was friendly and left the house clean. Called them again for our new house, and their business has grown to several crews, offices, secretary answering service, and modern tools like text alerts and online scheduling. Will call Titan Heating & Air Conditioning first next time when my downstairs unit goes like my upstairs just did.

Am
Review №9

Excellent, professional service from time I made first call, to the technicians arrival. James was our tech. He made sure to communicate each step and made sure I had all questions answered before leaving. Outstanding company! We will use Titan Heating & Air Conditioning again.

Ki
Review №10

Titan Heating & Air Conditioning has literally been a life saver! So, very appreciative of the care and service from James and his helpers. James goes above and beyond. He is diligent, competent, and fair. I couldnt be more pleased with the service he has provided us. We were dealing with a particularly tricky issue. James solved it for us. Very reasonably priced, efficient, and knowledgeable. I highly recommend this company and special shout out to James!

Jo
Review №11

Titan Heating & Air Conditioning responded to my phone call immediately. Showed up next day and found the problem quickly. Fixed it on the spot and didnt overprice anything. I was really shocked about the low cost. Dealing with other HVAC companies I was prepared to get a tale wooping with the wallet. Wares will be recommend to all family and friends because of their fairness and expertise. Give them a try its well worth the time and money you wont be sorry

Ca
Review №12

My family has used Titan Heating & Air Conditioning for over 5 years and on four different properties. They can be counted on to do the job right, and even corrected errors that another company made with an AC installation on my sisters house. We had to get several HVAC issues fixed so that the sale of her house would go through, and Titan Heating & Air Conditioning came through for us big time.

Sa
Review №13

I have to say that Titan Heating & Air Conditioning has some amazing service. We had a problem with the air conditioning system. We were told that a tech would be here in the morning and unlike some other companies that weve worked with, the tech came early in the morning. He introduced himself and explained everything that was happening and what he was going to do. Even with having to go a pickup a new motor, the job was done quickly, thoroughly and professionally.

La
Review №14

Titan Heating & Air Conditioning have been our company for the past years and have always had exception and very personal service.James was honest and very reasonable. When we moved we were worried they would not service our new home area. So needless to say when we called and found out that they did service our new area we were beyond pleased to know they would be there when we needed them.

Je
Review №15

We are the grateful to Titan Heating & Air Conditioning for sending out Allan - the best and most outstanding technician I have ever dealt with. As he established the issue and worked on the heating air conditioning, I felt very overwhelmed and blessed. Would use them again and recommend highly!

Li
Review №16

We were very pleased to have Jeff as our service technician. Everything went well. I was able to get an appointment when I desired and the office called the day before to remind us. Jeff called on his way and arrived shortly there after. He was very friendly and courteous. He went right to work doing the annual maintenance and completed it in an efficient and timely manner. We would definitely us Titan Heating & Air Conditioning again and highly recommend.

Da
Review №17

I couldnt be pleased with the service I received from Titan Heating & Air Conditioning! We had the crew install a ductless A/C and heating unit installed in our home. The installation went as as scheduled and the installers were very professional and efficient. They explained the whole installation to us before hand. Wonderful company!

Mi
Review №18

The people at Titan Heating & Air Conditioning have absolutely earned my trust and respect. Not only do they do the job well, but twice (once for plumbing, once for furnace) they welcomed me as I observed them while they worked, asking questions to make sure I understood my house and its systems well. They explain thoroughly and are happy to talk and teach. They are a high-integrity bunch and I highly recommend them. Honestly five stars is not enough for the service and respect Ive received.

Li
Review №19

Our capacitor was out and Jeff had it fixed and working within 45minutes of his arrival! Jeff is one of the most professional AC techs I have ever met. He explained everything to me and did maintenance on our system as well. I highly recommend this company and Jeff is awesome! A+ 5 star service. I look forward to Jeff coming for our yearly maintenance. Thank you so much!

Ke
Review №20

I needed an A/C repair on my outside unit and replacement. I had an estimate done for a complete A/C system replacement, since the system was 14 yrs old, and decided to have the entire system replaced. A team of 3 came out on NY Eve and had the job completed in 4 hours. Im very satisfied with the excellent response and installation. I would highly recommend Titan Heating & Air Conditioning

Ke
Review №21

Generally excellent service! I called Titan Heating & Air Conditioning and explained to them the issue with my furnace unit that needed to be repaired. I was later on notified of time and date for the service and they came at the agreed time and installed my garage door with much professionalism. I’m very impressed with the service provided and would not hesitate to recommend them. 5 stars.

Au
Review №22

Our A/C went out mid-day on a Friday. The relay switch failed and back-fed into my thermostat killing it. Called Titan Heating & Air Conditioning and Jose came out earlier than promised and was able to quickly diagnose, repair, and provide meaningful recommendations. Great job and will only use them going forward as they are local, honest, and got the job complete without issue.

Ka
Review №23

The technician sent to me was super great. He fixed my capacitor for my furnace system and also told me about the future stuff which need to be fixed. As soon as I called, he was there at my place in 25 mins. He explained all the issues with present furnace and gave valuable suggestions. He fixed only what needed to be fixed and the furnace is working great now. Recommended!!

Lo
Review №24

Just terrible! If I could give this place no stars I would.The first red flag was when the guy quoted us a price for the job, only for him to quote something else when we called to schedule the job (our mistake for not getting a written quote). The second flag was when he didn’t show up at the confirmed appt time and stayed longer which inconvenienced our entire day. The third flag is him not being prepared and having the equipment we needed to finish the job! Last but not least, he left without turning our hot water back on and still haven’t sent us a receipt to a job that was 4 days ago!!!Just terrible!!!! Never again!!!

Ro
Review №25

Titan Heating & Air Conditioning, was very responsive, fair priced and prompt. I appreciate that they sent a technician immediately who installed a new heat pump. I feel that I made the right call. Will highly recommend.

Ha
Review №26

Chris and his team were very professional from the moment they walked into my new home.They were very respectful and wore shoe covers as they entered the house. They did a remarkable job in installing my new furnace and AC unit.They were very friendly. I will definitely recommend them.

Sa
Review №27

I had Titan Heating & Air Conditioning do a tune-up on a rental home that I own and I was extremely impressed with the service I received. They showed up exactly when promised and their work was extremely thorough. In addition, the cost was very fair. I highly recommend the team at Titan Heating & Air Conditioning!

Ke
Review №28

The team at Titan Heating & Air Conditioning was outstanding. They were fast, friendly and took the time to answer all of my questions and clarify all of the options. However, the best compliment for them came from one of their competitors, I know a bunch of the folks there, they have a good group. You’ll get a good install!!

Vi
Review №29

The technician that came and put my hot water tank was very fast and efficient. Asked questions when wasn’t sure. We are grateful for the excellent service this young man provided. Overall great experience.

Gr
Review №30

Titan Heating & Air Conditioning crew arrived the day we called and the service technician was super knowledgeable and took the time to explain any questions we had. He left with us feeling confident in their service and that they were honest and not trying to upsale us. Highly recommended.

Ja
Review №31

Mark was very competent and courteous, had a great sense of humor, and was determined to find out my problem and follow through until he had it repaired. He knew what he was doing and did a great job in addition to being courteous and personable. Will definitely call again when need arise.

Ja
Review №32

Professional, friendly, courteous and efficient installation team and sales staff. Highly recommend this company. Entire experience of choosing a new a/c, heating system and having it installed was a surprisingly excellent experience.

Lo
Review №33

I was recently recommended Titan Heating & Air Conditioning by my sister for a furnace tune up. I was very pleased with the service and the technician. He was very polite and answered all my questions as I know nothing about furnaces. I will definitely be using this company again for all my HVAC needs.

Br
Review №34

The entire process from start to finish was smooth. Alexs skills and expertise enabled us to have our furnace back to life in the shortest time possible. He had exceptional customer care services and we had no issue throughout the process. Questions asked were well answered and I was happy to have worked with him. Thanks again Alex.

Li
Review №35

Ive used Titan Heating & Air Conditioning for maintenance and repairs for about 7 years. I have always found them to be reliable, efficient and competent. Todays service was no different. Mark came to the house precisely when he was scheduled, elaborated the service, what was found and his proposals!!

Ra
Review №36

There was no power going to my new heater/water heater system which was installed by Titan Heating & Air Conditioning. I called and with in a couple hours one of their techs showed up. Alex quickly discovered the problem, explained what he needed to do and was very professional. I am very happy I went with Titan Heating & Air Conditioning and know there is 24/7 coverage.

Gl
Review №37

Alex and his colleague from Titan Heating & Air Conditioning company did an excellent job in giving my furnace a tune-up and safety check. They were on-time, friendly, efficient. My experiences with them has always been positive! I would give them high recommendations.

Ma
Review №38

The technicians are always professional, prompt and I appreciate the call prior to appointments from the office letting you know the technician is on his way. I also appreciate the call to schedule the yearly maintenance, which keeps us on track with our yearly routine check-ups. One of the most valuable assets of Titan Heating & Air Conditioning is that when you do call the office, you actually talk to a person. Our air quality is in good hands.

Da
Review №39

Outstanding service & staff! Titan Heating & Air Conditioning accurately identified the HVAC problem then offered reasonable solutions. Techs worked diligently in our crawl space for two days always coming-up with smiles & updating us on the install. My HVAC and crawl space is in better shape than when the men arrived. Great products, competitive pricing & first-class people!

Ha
Review №40

We had Titan Heating & Air Conditioning work on our cooling system at the end of July, right as the heat wave began.They were polite, professional and even provided same day service.We were very impressed with their service. Will highly recommend.

Je
Review №41

There was a minor issue with our air conditioner and we called Titan Heating heating to come check it out. Alex was extremely courteous and knowledgeable. He first diagnosed the system and told us the problem and the much it would cost to get it fixed.The quote was reasonable and he proceeded with the work and the entire job took about one and a half hours since he cleaned it also.Great job and I would definitely use again!!!

Ka
Review №42

Titan Heating & Air Conditioning tech Alex was at our front door literally within 10 minutes of our call on a Saturday! He was extremely helpful and explained the problem with our AC in a way that was easy to understand. He had it up and running in under 30 minutes. Couldnt be happier with our experience of using Titan Heating & Air Conditioning.

Ka
Review №43

Thank you so much for the great service and the much needed upgrade to our HVAC! Mark and Cameron were courteous and professional. The customer service all around was outstanding! Thank you again to you and to the staff at Titan Heating & Air Conditioning! If anyone needs HVAC work or installation call Titan Heating & Air Conditioning, you will not be disappointed

Je
Review №44

Best experience from Titan Heating & Air Conditioning Compared to other companies, they gave the most outstanding services. A company that goes an extra mile in what they do. Clean job, professionalism portrayed and wonderful personality exhibited by the technician. I highly recommend.

Jo
Review №45

My furnace had an issue so I submitted a quote request to Titan Heating & Air Conditioning through their website. They got back to me the same day and informed me that they would have a person out ASAP. Johnny came out on time and was able to quickly diagnose my issue, got the heat back up and running. Great service, professional, and very helpful. I would highly recommend them.

Er
Review №46

100% scammed by them. Took $200 for diagnoses and never returned. The main office never answered the phone after the $200 was received.

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1 Photos
46 Comments
4.9 Rating
  • Address:7900 S Drexel Ave, Chicago, IL 60619, United States
  • Phone:+1 773-825-5449
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Heating contractor
Offerings
  • Repair services:Yes
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