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Nail Art Salon & Spa
826 Cherry Ave, Charlottesville, VA 22903, United States
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Nail Art Salon & Spa

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Ma
Review №1

Awful experience. Worst manicure I have ever had. They tried to “fix” the result at the end but just did it worse. My 5 years old niece does better manicures and for free. Please don’t go. Just look at the pictures. So sad.

Ni
Review №2

VAN did an amazing job at my nails!!! I’m very picky & pleased with my nails. She was very attentive. No lumps, very smooth & great shape!!! I do recommend making an appointment as they don’t have many ppl doing acrylics. I’d return!!!!

Be
Review №3

My daughter and I went today (due to their good reviews) and they did not disappoint. It was very relaxing and the services were very good. I got a classic mani-pedi and my daughter got acrylics and we both are very pleased.

Ni
Review №4

Made an appointment for a specific time and they were ready for my friend and I. It was not crowded or loud. Very peaceful, calm and personal with the limited appointments. It was nice. The nail technicians were happy to listen and make sure we left with nails we were happy with. Fun conversation and great rates. ❤ I recommend.

Gr
Review №5

I 110% recommended this place!! The people there were very nice and they did an amazing job on my nails. This was my first time going there and I will definitely be back!

Se
Review №6

They did an ok job (had to file some rough edges when I got home), but after the gel refill I was informed the price had changes since the last time and it was no $50. For a gel refill?! No thank you I will look for a new place.

Li
Review №7

This place has a nice enviroment, and has many precautions to ensure everyone stays healthy

Je
Review №8

I arrived early for my appointment yet was not allowed to look through colors before the nail tech started working. She immediately grabbed my hands and started roughly filing off the polish on my nails. I asked if I could pull my hand away for a few seconds to grab the color wheel, and after maybe five seconds, she pulled my hand back and said she couldn’t give me any more time to look at colors right now. She was clearly rushing throughout my entire appointment, to the point where multiple nails were slanted (literally the top of the nail sloped at a 45 degree angle), she got polish on my fingers, and the lengths were incredibly uneven (the nail on my right thumb was twice as long as my left thumb). Since she always rushed into the next step and gave no indication she noticed these issues, I asked her nicely if she could fix these things and always said “thank you” even though, for the most part, she didn’t fix the issues or did so haphazardly (nails were still uneven and very slanted). She was also laughing at videos on her phone WHILE working on my nails; at some points, she wasn’t even watching what she was doing at all. I wasn’t happy with how my nails looked, but I knew I was going to be able to get them redone while traveling back home in a couple weeks anyway, so I smiled and thanked her again before heading to the register to pay. Despite not being happy with the rushed and distracted service or the end result, I still tipped her like I would if I loved how my nails looked, and went to walk out. At this point, the owner (whom I hadn’t seen in the salon at all during my visit) approached me, and in a very threatening manner, said “Find a different place to get your nails done next time. Do not call to make an appointment or come here ever again.” Shocked and completely taken aback, I asked him why he was telling me this. He said “she can’t do your nails and doesn’t want to.” I said “I can make an appointment with the other person who does acrylics next time if you prefer” (since she had done my nails once before and did a better job and I wasn’t planning to make an appointment with this tech again anyway). He said no, raised his voice, and told me to “never come back.” At this point, I was incredibly confused since he was treating me like some sort of criminal, so I said “Can you please explain what I did wrong? I don’t understand.” When I was in the middle of talking, he yelled “Just never come back here!” and walked away. I also find it especially deceptive that he was clearly watching me the whole time at the register and approached me AFTER I’d already paid and tipped. I understand that sometimes businesses need to ask clients to leave; however, I was nothing but calm and polite the entire time (the owner couldn’t even come up with anything I did wrong when asked and never said anything to me until after my nails were finished and I’d already tipped), and the manner in which he spoke to me was rude and threatening. The whole interaction was extremely unprofessional, uncalled for, and offensive. Run - don’t walk - away from this place; they don’t want your business anyway.

Ir
Review №9

Wow, they do exceptional work and are very personable in meeting your every concern. They are one of the best, yet.

Je
Review №10

This is my new favorite nail place. Tom is amazing. Best nail technician ever. Great prices too.

Yo
Review №11

Nail Art Salon and Spa I love going there my nails look great every time I get them done from there I love that nail salon I just got my nails done today they look great.

K
Review №12

Went in for a basic manicure without polish today. Left with nails that had been scratched up. If you get polish to cover it would be fine... but without polish they look horrible. Annoying to have spent $14 on this.

Dy
Review №13

Thank you❤ My Husband loves my NEW HAIR CUTShot out To: CLEO Chakan CloreLoving It My Hair CutThanks AgainVery professional And Classy Not Trashy With Her Profession5th Street Station By The Dollar treeThanks 💘

Ch
Review №14

Great service...clean atmosphere...and love the shows they have on their TV everyone I go. Definitely my go-to place for pedicures in Charlottesville.

Ha
Review №15

The entire service was very rushed and the dip manicure began to separate from my nails less than a week after, definitely not worth the price.

Er
Review №16

Ive been here twice and loved it both times, so Im probably going to make it my regular spot. I live about 35 minutes away, but honestly, its worth the drive. The staff are friendly and take their time to make sure that you are satisfied. The shop is clean and bright and the prices are beyond fair for the quality, IMHO. I look forward to returning.

My
Review №17

Salon is basic in decor and location, but is clean. Sanitation has been observed to be consistently good. Staff are friendly and professional. Prices are reasonable. Tom is my nail technician of choice and she consistently does an excellent job on my pedicures and manicures. Appointments are best here as walk-in availability is limited. There are more glamorous nail salons in the area, but this one is careful of sanitation and the work is excellent.

Ma
Review №18

Great service

Sa
Review №19

Thats my spot.always a pleasure to go..just love them.

vi
Review №20

Nice people! Gave me a reservation when I needed it. Did a great job on my nails! Whenever I am in Charlottesville, this is where I will come. I highly recommend this shop to everyone!

Jo
Review №21

I really like going here. The staff take their time with what needs time and are super affordable. I like the quality and price better than anywhere else Ive been in Cville.

Je
Review №22

The lady that did my friends acrylic nails was rude and acted like she did not want to be there. The nails are not straight and way too long. She asked for them to be shorter but did the longer ones anyway. She didnt glue the nails to her nail ended up gluing them to her skin. She like who did her pedicure but due to the bad experience of getting her acrylic nails put on she doesnt plan on going back.

Ka
Review №23

I called ahead to schedule an appointment and let them know that I couldn’t make it until 6pm. I wanted to make sure that it was okay to come that late because I didn’t want to hold their closing up or anything. Well, the pedicure was great. My nails were rushed. My cuticles weren’t pushed back. My natural nails were just haphazardly cut down. No filing. No measuring to make sure the tips for the acrylics fit my finger before the glue was applied. After the acrylic was applied, the underside of my nail was not filed. There’s glue and pieces of my natural nail sticking out. The artificial nail on my pinky isn’t even attached. I can see the space between my natural nail and the tip. I chose this location because it came with great reviews. I wish they had just told me that 6 was too late of an appointment for what I wanted done. Now I have to go pay someone else to fix it or just have it taken off all together.

El
Review №24

Love this place great price and always great service. Love Tom have been going there for yrs

St
Review №25

The staff is very nice and they really take care of you. However I got a gel manicure on Sunday and all my nails are already cracked and chipped (Thursday). My nails feel so weak now and it doesn’t seem right. Very upset and don’t think I’ll be going back

Gr
Review №26

Ive been to a number of places around town with less than great experiences. This place was great, nice technician, great foot massage and great pedicure!

am
Review №27

Worst nail experience of my entire life. My nails looked horrendous after going here- so much so, that I had to go to another salon to get them reshaped/painted. Do NOT go here. Staff is rude and unprofessional. Salon is dirty. Will never come here again.

Er
Review №28

Super friendly and super affordable. I’d definitely recommend this place. They also have a huge selection of gels.

De
Review №29

Hands down the best pedicure my mom and I have ever had! Everyone was very friendly, and everything was very clean. The prices cant be beat! Unfortunately we were visiting from out-of-town, otherwise this would be our go to nail salon.

ca
Review №30

Best hand done nail art in Charlottesville! I always get the best compliments on my nails! Best hand painted designs in town

As
Review №31

I called three days ahead and made an appointment for a manicure the Friday before I left for vacation. I even read back my appointment and confirmed it with the person on the phone. When I arrived to the salon the technician told me that I did not have an appointment and I mustve called the wrong place. After double checking that I did call the right place she found out my appointment was incorrectly scheduled for a different day and I was turned away. Very frustrated with this service as I suffered for a mistake that I did not make. Will not be calling again.

Mo
Review №32

Absoultely reasonable price, great staff. Out of town passing through to our UVA appointments.. Would recommend, will be back in a month😁

Ni
Review №33

I had a deluxe pedicure and a class manicure. Best pedicure I’ve ever had!!! The gentleman gave a great massage and was very detailed. I brought my 3 year old with me and did the princess care mani and pedi for her. They were so good with her! Couldn’t have asked for a better experience!

Me
Review №34

I came in and the manager did my nails, she didnt even ask how long I wanted them she just started cutting, she barely put an acrylic on my nails so Im afraid they will come off earlier than I would like, she was supposed to do a flower design on my nail and it looks nothing like the pic I showed her. Not impressed. Wont be coming here ever again.

Am
Review №35

The staff was so nice and even helped me choose a color for my gel pedicure! 10/10 would recommend to a friend .

Sa
Review №36

I had a basic pedicure and it was a nice experience. The staff was kind and kept the facility clean.

Wa
Review №37

I was very disappointed in the manner my nails were done. I told the technician several times but she kept saying dont worry, I fix it. She finished my nails and took her next appointment. I paid for the service, left the building and called. She informed me to come back another day to fix it. With much hesitation, I returned. I wish I could include the picture of what my nails look like. I dont like saying anything negative about individuals or businesses but the condition of my nails and the attitude of the technicians were rude and very unprofessional. I dont wish this experience upon anyone.

Br
Review №38

Fantastic pedicure with great massage. Very clean and sanitary. Loved it.

Ca
Review №39

Great staff very friendly! Got a fill in with Christmas nail art got it spot in to the picture i brought with me and was quick!

Li
Review №40

So after it takes one hour and a half to have a pedicure done, the tech then says she cant do my nails. She has an appointment.NEVER COMING BACK HERE.

Ca
Review №41

Best pedicure I have ever had!!! And the price is right - $35 for the Deluxe package which includes using hot rocks for a portion of the calf massage, wrapping your feet in little baggies filled with parafin wax and really going to town on your callouses without using a razor, which is awesome. Tom spent about an hour and twenty minutes on me and thats with the clock starting when I first sat down until my last toe was painted. (That 80 minutes of heaven didnt include the time I took to pick the polish, let the ped. dry and pay for it.) I think they all do a great job but I would ask for Tom if she is available. You wont regret it!! 😊

Ad
Review №42

A great nail salon and very reasonable prices.

Ca
Review №43

Great Mani pedi-- would love to come back.

Ca
Review №44

This salon is super clean and the staff is so friendly. Ive been twice now and will not go anywhere else.

Mi
Review №45

They did not do my nails to professional standards. I believe the woman who was in charge did my nails. Within 4 days of me getting it done, it looked as if I needed another fill in. When I returned to fix the issue, the woman who appeared in charge still did not do a good job and behaved unprofessional about it.

Sh
Review №46

Pedicures w/o the metal scraper was different

me
Review №47

Horrible ... dont waste your time or money ?

Sa
Review №48

Hiiii man nice nail art

Iv
Review №49

Neat work, likeable staff, clean facilities!

Be
Review №50

Van was very friendly and her paint job was spot-on.

Ra
Review №51

Amazing customer service always!

He
Review №52

Great experience and quality.

Ja
Review №53

Great Service!

Cl
Review №54

Like this place, took time with me and not in a hurry.

Cr
Review №55

Nice and clean and friendly

Pa
Review №56

They got me in and out in record time!

Ca
Review №57

Tom is really great

S
Review №58

Friendly

Ca
Review №59

Good customer service, acrylic nails looked great initially, but my pinky was cut with the dremel and the nail polish was scratched and rubbed off in a week

Information
43 Photos
59 Comments
4.2 Rating
  • Address:826 Cherry Ave, Charlottesville, VA 22903, United States
  • Site:https://nailartsalonspa.com/
  • Phone:+1 434-977-1001
Categories
  • Nail salon
  • Beauty salon
Working hours
  • Monday:11am–5pm
  • Tuesday:Closed
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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