Took in my echo blower and after a carb adjustment it run just like new. Will take all my equipment there. Thank you
The best repair shop in Charlotte. NSG provides honest and quick service and excellent customer service. I would not recommend any other repair shop. The people that work there are truly wonderful people and I would like to thank them for the last two years of service on my equipment.. If you want it done right take your equipment to NSG services ...
Great service. The folks who run it are very helpful and do good work. It’s a small operation that stays busy so you should plan on giving them enough time to do a good job.
Ive watched Samuels business grow over the past couple of years, and he has definitely earned all the success hes enjoying. Hes a fine, intuitive mechanic with lots of experience. Hes also personable and direct. You can be confident whatever he tells you is accurate and honest. His shop is a real asset to the area.
Repaired our Zero Turn mower, and our Power Washer. Good jobs, and reasonable prices.
Had a small job to do and he treated me like it was a big job.Also corrected a problem that I was not aware of.Great price.
Great family business. Went out of their way to help me. Well be customers here forever.
Sam was recommended by a friend. Big snowstorm coming our way tomorrow. And my snow blower would not start up. tried pretty much everything prior and could not get it to fire up. Well, via Face Time ( I live in NJ ) Sam was able to diagnose the problem and also talk me through a partial dismantling of carburetor and cleaning the jet and reassembling everything. Now I am not mechanically inclined, so Sam had to really be patient with me and his instructions were perfect. I would recommend all who needs small engine repairs, to go to this guy, cause Sam The Manhe really knows his stuff.
Quick, fair, easy, and honest - couldn’t recommend this place more!
Very friendly and knowledgeable, highly recomend
Really honest folks, they do good work and they keep busy.
Sam is a true tradesman of his craft. I needed immediate help getting my RV generator running before a cross-country trip. Sam diagnosed the problem, ordered a replacement carburetor with expedited shipping and tuned it to run temporarily in case the part didnt come before we had to leave town. When the part came in, he called me immediately and told me to bring the camper in...it was 5pm on a Friday. Sam fixed the generator and had it running smoothly in an hour. 100% will be using and recommending NSG for all small engine repairs. Much appreciation Sam!
This place knows what they are doing and the staff are courteous.
I discovered NSG by accident when googling lawnmower repair near me and I am glad I chose them. The professional friendly services were impressive and the charge for my repairs were quite reasonable. I highly recommend NSG for the quick turnaround and for the overall customer service that they give. You won’t find a more honest and professional repair service than these guys!Thanks NSG
We had an issue with our new Craftsman mower. If you are looking for a repairman, this is definitely who you want! He was exceptionally knowledgeable, took the time to explain what assessments and services he was going to perform. Likewise, he also explained future care and preventative maintenance. Although it was not a major issue, he had the service complete within an hour. His customer service was excellent and we are appreciative!
Only place I go for excellent repair work on small engines with fair pricing.
I had a pressure washer that wouldnt run and decided to take my 42 zero turn Cub Cadet in at the same time for service. Sam got both of my machines running the same day. He offered some tips and suggestions to save me time and money in the future. He even suggested that I could have longer intervals between service. It was a pleasure doing business there and I will be back. The price was fair and reasonable. His wife runs the office and handles the paperwork and is very pleasant as well. Its the kind of local business you feel great about supporting,
What a relief to find a small engine repair shop that is fast and honest! Our bed edger was down and they got it fixed in no time. Most other shops would take a week (or 3) to even look at it. NSG assessed the problem and provided a very affordable repair.
Great place and very good work 👏
This is THE best place for small engine repair. Sam knows his business, he just held my chainsaw in his hands, and told me the issue and that he could repair it for me. Great people, great service, fair prices. Many pro,s use Sam all year long, because he is going at what he does.
The gentleman who owns this little shop is fantastic! He is a professional he is courteous and he is respectful. I have seen Samuel deal with many different people and he treats all with respect as he would want someone to speak to him. Samuel is one of the best small engine repair mechanics I have seen. I purchased a used ride on lawn mower, and a edging machine and they both work great!I have also rented a tiller and a hedge trimmer. If you need something repaired he will try his best to get it working.
They get it. A perfect little small engine shop. I just moved to the area and was dreading the search of a small engine guy. Got lucky and found Sam. This guy gets it, provides great work, on time, great communication and sends you a break down of price. I love he started my Weed eater in front of me before I left, (last place I went he looked at me like I was crazy when I asked).If you are looking for a Small Engine spot. Look no further. There is a reason this guy has all the 5 star reviews.
I pulled up to the shop as Sam was opening up, he greeted me with a smile and walked to my vehicle to see how he could help me. I told him my Husqvarna Edger had been giving me problems. Sam quickly diagnosed the problem, asked me if I had a some time to wait, pulled it apart, replaced some lines and serviced the engine. I was in and out in less than 30 minutes with a LIKE NEW Edger. Now that is service!!! Highly recommended!!!
Repaired promptly!!Cleaned lawn mower, changed blade - upgraded to a mulch blade. I explained grass was not being clipped neatly and I have tons of leaves during fall. Change is amazing. My lawn looks fantastic. Sam changed the air filter, oil on one visit. I didnt have to come back. Fantastic small engine professional. Great Customer Service, pricing excellent.
They will fix your lawn mower without upselling. Honest, would recommend over any other repair shop
Sam at NSG is the most personable and nicest guy Ive met. Hes extremely knowledgeable on small engines and wont charge you an arm and a leg to get your stuff fixed. He gets it right the first time and his pricing is more than fair. Ive recommended him to everyone who needs small engine repairs and will continue to refer clients to him. His customer service is superb as well. 5 stars all the way!!! Glad to have found this shop. Reviews dont lie.
Excellent service. Needed my riding mower fixed. Sam picked it up and brought it back repaired the very next day. It was nice working with a local business who is honest and dependable. I won’t hesitate to call for any future repair needs. I would definitely recommend to anyone.
Very helpful and very friendly! Really happy to know that there is an honest small engine shop nearby!
Great work on my sons Coleman CT200U minibike. I had already paid one repair man $100 and it stoppedRunning the very next day. So then I took it to this gentleman and not only was ready the very next day ( what of been the same day if I had taken it before the afternoon) and for MUCH less then what I paid the first gentleman. He actually took it apart and clean the carburetor the proper way and it’s now purring like a kitten. Wonderful work, super knowledgeable, and more than fair pricing! Highly recommend
Fine people. Great service!
Great place for any small engine repair. I had may mower blade sharpened. It turns out he has a new sharpening machine. Expensive machine but same great price with the perfect 30 degree angle. Im coming back.
I was well treated by the owner. He was honest and forthright after looking at my string trimmer. He told me that repairing it wasnt worth the cost due to its age and condition. He was correct as I bought a new trimmer like it and scavenged parts from the old one. I recommend this shop even though I didnt have a chance to actually use the service.
Very friendly service
Awesome place to get your lawn equipmemt fixed or tuned. I have been here twice and perfect service. Super friendly, great work and great value. I will take my equipment here and no where else. Highly recommend.
Sam is great. Spur of the moment. Knew exactly what to do. Great price. No BS!Thanks TEAM NSG!
My push mower wouldnt start. They got it started, same day. Exceptional customer service. I wouldnt hesitate to call again in the future.
I love this shop. My husband and i purchased several things for our yard from sam. He and his wife the cashier treated us so kind. Sam is very professional, and reasonable. Great place to check out.
Sam and Anna are very personable, they fixed my push lawnmower quickly, they are honest and dependable. I would recommend their business. I am happy I found their business.
NSG is top-notch! I have taken 4 machines to them in the past few months and all were repaired WELL and in timely fashion, as well as at a reasonable price. I also received advice on how to take care of them properly. Perfect place if youre in the area to take ALL your small engine repairs.
Told me how much it would cost and when I could expect it to be completed.
NSG Services took time to prioritize the small engine repair needed in a small window. He explained the issue to me and was honest and upfront about what needed to be done. Truly cares about serving the needs of the customer. Highly recommend.
I had two front tires from my small riding lawn mower. There are no places that work with small tires. I did call to NSG first then I went and they fixed the tires while I waited. Excellent service.I recommend this place.
I have finally found a repair shop that does it right the first time. Sam is honest, knowledgeable and does the repair in a very timely manner and at a very reasonable price. He stays in touch with you along the way and answers all of your questions. What a great experience.
People drive right past this little hole in the wall location and have no idea theyre passing greatness... The owner and his wife are very very friendly, he knows more about small engines and repairs than anyone Ive ever met and he shows how much he loves what he does and his lovely wife represents him and NSG wonderfully. They are amazing to watch work this place as a team. He and his wife put all their resources together to make this work and they are using blood, sweat and tears to make it work and they do it with a smile. Dont judge a book by its cover, this humble place has a lot going on. As long as they are here, theres no need to take my equipment anywhere else.
I took my dead Briggs & Stratton mower to NSG a couple of weeks ago and they resurrected it. It now runs like its new. I will definitely use them again. Highly recommended.
Affordable and courteous. Had my TimeMaster repaired quickly.
Very personable, knowledgeable of whats needed without complications..wont CHARGE you for something that you Dont need... High Character dependable Professional business ***(Communicate and make clear when you Intend to pick up your equipment, and being CONSISTENT and timely getting equals the key to NOT HAVING SHOP CLUTTERED WITH OLD ALREADY REPAIRED EQEQUIPMENT
Small business but excellent service and experience ever time I visit here. Definitely recommend for anyone who has a small engine for repair or looking just looking to purchase lawn products, pressure washers, etc. Happy customer ☺👍
I own a concrete resurfacing business and have propane powered floor grinders. There is only one shop in town that specializes in fixing those, but their wait times are often months. I tried several small engine shops before discovering NSG and they all turned me away. Sam was willing to work on the machine and already seemed to know a little about them. He fixed the machine quickly (and more importantly on the schedule he promised, so I didnt have to reschedule any projects). He also saved me some money on parts by being a little creative without compromising quality. His prices are also very reasonable, so my experience was excellent in every regard.
Great people, Sam And Anna! Customer service and work is outstanding. Highly recommended.
Sam is a great guy, very professional and does outstanding work at a very reasonable price. Ive had all my equipment serviced here for almost two years. A family owned and operated business! I highly recommend NSG!!!
Fast, fair and, friendly service. I take all of my small engines there first before selling.Extremely fair and nice during the storm preparation Sam was only working on generators to help everyone keep their families safe and with a power source. He knew that generators were a major priority for everyone.
Great place to be.frendly, and helpful.knowledgeable.
Great shop fast and reasonable
Sam is the best!! Strait shooting and honest. Well worth the drive for all your small engine needs.
NSG is not only a great place to get your lawn equipment serviced but they have a great pricing and knowledge of most 2 & 4 cycle equipment. You wont be disappointed!
Not only did I get my lawn mover fixed in reasonable time, I also learned A LOT more than I did walking in about lawnmowers, how to properly clean them, as well as what exactly goes on inside the machine. I thank you all A LOT! I feel better knowing yall just dont provide service but knowledge as well. THANK YOU!
Dropped by with a weed eater going downhill, they took one look, explained the problem (it was minor) and in 5 minutes I was back out the door with it fixed and running like a.....well....a well oiled machine. They were the cheapest, the fastest and I will be going back with any and all of my small engine repairs in the future....I suggest anyone reading this to do the same.
Took a lawn tractor tire to him to get it re-mounted. Fast, reasonable and very friendly. Im stoked about having this business nearby. Ill be back for sure.
Samuel is very knowledgeable & charges a fair price for repair.
Very knowledgeable, friendly, and courteous! I have done my own repairs for years with much success, but I recently had an issue rebuilding a carberator. I took them the carb, and they immediately found the issue and had me out the door in less than five minutes! When I returned home, I installed the carb and my engine ran perfect! I am so glad that I found this place! I am not even upset that my pride was hurt!
Excellent, fast service. Lawn mower is like new again. Nice people to work with too.
Always provides great service to ALL my equipment and gives great preventative problem advice.
Knowledgeable, honest professional shop. They serviced my stihl blower, it runs as good as the day I purchased it. Carb adjustment on my professional weed eater saving me money while l waited. Highly recommend NSG!
Excellent work at a fair price.
I came, he saw, he fixed! Recommended highly!
Guy knows what hes doing for sure
Fassst in and out and back to work. Thanks.
My Lawn Boy now runs perfect!!
Fast and friendly service.
Very knowledgeable and helpful.
Very knowledgeable, excellent work, reasonable prices
Great customer service.
Know what he is doing.
Great guy