Friendly and helpful staff. Well stocked establishment and easy to locate the beverages. Pricing very reasonable

This is the only place in Charlotte that has a contract for warranty work on Troy Bilt products. I drove a friend of mine over there, so that he could have a cast iron hub replaced, that broke the very first day that he used his weed eater. Looking it up on line, the Troy Bilt company told him that he could either take it by Park Seneca Lawnmower and have it replaced free of charge, since it came with a 2 year warranty, or he could send it back and Troy Bilt would send him a brand new weed eater. Thinking that it would be much easier to have it fixed locally, since there were only 2 bolts on the hub holding it in place. He took it to Park Seneca. The gentleman behind the counter informed him that he would need to pay 50$ up front and that it would take 3 weeks or longer to fix. I dont know what kind of scam this man was trying too run on him, but B.S., is B.S. The only reason that this business even got 1 star is because it doesnt allow me to grade them any lower. If this is indeed how they run their business, then you need to make sure that you never, ever get anywhere near this business...period. A complaint is being filed with Troy Bilt as well. If you took the time to read this review, please take a 1/2 second and click like. Thank you.

I dropped my lawn mower off at Park Seneca Lawnmower and Repair...I was told it would be three weeks before it was done...heard nothing from them during those three weeks and finally called on the third week. The person I spoke with seemed rather rude and rather irritated that I would enquire about my mower as this was the busy time of the season. I said, you told me three weeks and here we are on the third week. It seemed to me that they had not done anything to the lawn mower. I was told it might be another few weeks. What can yon do at this point but trust them? I was a bit frustrated but mostly because of his tone of voice that I would be calling to begin with. Very rude, but I said just please do the beast you can. THE NEXT DAY, I get a call...its ready, they say. I was happy but shocked that it was so quick. I go pick it up...pay $130 which was in addition to the $25 that I had already paid on deposit...I get home...and again it will not crank. The next week, I take it back and they insist it is a line that needs to be replaced...so again, they keep me waiting an additional week awaiting the part to arrive. They called, said it was in so I took the lawnmower back and they replaced the wire. $17.00 more dollars. Get the mower home...works for about 10 minutes, cuts off, and refuses to crank. A friend of mine offers to take the mower to be looked at by a repairman in Boone NC. I was told the parts were put back into the lawnmower backwards...something about a spring. Lawnmower fixed...Starts fine and works.Point of all this is that Park Seneca waisted my time, my money and DID NOT REPAIR MY LAWNMOWER. Do not go there. They act as if they are doing YOU a favor for even looking at your mower...STAY AWAY...I would like at least, a partial refund...Will I get it? Probably not!

Great work, fair price, explain things clearly when you ask them to show you what was wrong with your machine

Great service and great ppl

Rude very rude. The guy shake his head when he saw me and didnt say a word when i say hello to him.. i went inside another rude man didnt help me at all. They did that because i am hispanic i saw they hate inside they eyes...God bless this 2 man i still love People. I went to certified lawn mower they help me in 5 min and i get what i want.

Nick is THE MAN! He fixed my Riding Mower than I had NOT used in over TWO years. Even came back out to make sure everything was good. I wii call him for ANY Mower related problemsWayn Brown

Brought ryobi hp42 blower in for tuneup and repair. Blower had been stalling when using. Called after about one week and told it was ready. When I went to pick it up repairman started it and guess what it stalled. Repairman then had to take the carb apart fiddled with it put it back together adjusted it and it ran. After using it three times it started stalling again. Of course their 30 day service guarantee had expired. I guess I should not have expected any better since they told me parts were changed and it was ready to go.I will go somewhere else to see if they can fix the problem.

Good Service Fair Prices... slower during peak season as you SHOULD expect! Very Honest Service

This is a great place to spend an afternoon.

NO Quality work! so stupid

Final bill was about 40% higher than the estimate. No one called to mention the extra charges (which appeared legitimate) and they could not comprehend why a call was warranted. The owners each have a different explanation of their process.

The guys know there parts

They got my mower and blower done in time for my leaves

Service is prompt, folks are friendly and prices are very fair. Have been taking equipment there for years. They stand behind their work at no added cost if something isnt right. Just a little tricky to get to.

They were honest.

Good Service and a friendly family. Good Ma and Pop type place lawn mower repair.

Good people. Very fair and honest.

We just spend another 210.74 on riding lawn mover repair that this place should have done.I would not waste my time with this place.

Always get great service.

Wouldn’t even try looking at it acted like they weren’t even interested

Great place good service

Reasonably priced and great service!!!

Do good work

I received rude service

Not as good as Certified Lawn Mowers

They are great