My Mother and I walked in for mani/pedis today and were greeted right away by the hostess, who was very accommodating and helped us pick our colors. We were pleasantly surprised that the wait time was only 10 minutes, and our nail technicians(S. and Opy) were very friendly, professional and focused on quality of service. Overall, it was a great experience and we will definitley back!
Excellent service, even though it was busy, older woman did my pedicure that makes me feel like Im walking on clouds. Young lady got all the dead skin off my cuticles, and has my nails looking great. Thanks Nami Nails Spa!
I came in and set an appointment for a pedicure and fill-in at 2:45. Came back at 2:45, waited for 10 minutes and was then placed in the pedicure water for another 20 mins before anyone came over. Opi started doing my toes and said hang on one second..... He walked out the door and over to the Chinese restaurant next door, came back with his food and walked past me to the back. HE SAT IN THE BACK EATING HIS FOOD IN THE MIDDLE OF MY PEDICURE. Literally the other workers had to call his name for him to run out chewing food and washing his hands and continue my pedicure. This was horrible customer service.
Jenn and her husband are absolutely amazing! Their customer service/ nail service is phenomenal. If you’re looking for a clean, comfortable, professional environment please check them out.
Jenny is the best she always have my eyebrows on fleek!
I got my eyelashes done, a pedicure and a full set and I must say the service is great! Jenny is prompt with service, very thorough, and has a passion for what she does! She does her job very well and I would recommend her to anyone. B is the best nail tech in Charlotte that I know of! I He is also prompt with service, very informative, passionate about his work, and he makes sure you get good quality service! B is funny and is overall about his business! I love Jenny and B! Again I highly recommend the Both of them for your full set, pedicure and eyelash needs!
Great atmosphere. Im happy with the services I received
Nami Nail Spa is AMAZING! The owners B and Jenny make you feel welcomed and that your experience at their salon matters to them! I’ve been a customer of Jenny for almost two years and I have never been disappointed with my eyelashes or eyebrows. Before meeting Jenny, I visited a few salons to get my eyelashes and eyebrows done and Jenny BY FAR is the BEST! I highly recommend getting all your beauty needs done at Nami Nail Spa!
Visited for 1st time on 5/2/21 Definitely found my NEW SALON😊😊B did an awesome job on my nails and Jenny slayed my eyebrows!! Service TOPNOTCH💯
Great spot!! The renovations are coming along great!! Owners are good people. Always love my nails & toes Prices are very reasonable. They have a variety of polish colors, gels and powders. They also have several nail techs so the wait time is minimal. Would definitely recommend others try them out.
My new nail home!! love them so much :))
The best nail salon! I love my B and Jenny! Im excited for this venture for them and you should really consider making this your nail salon. Professional, courteous and quick service. Cant compare to the rest!
I love this nail shop they are so persistent, clean, and friendly. Amazing experience each time I go!!!
I followed the new owners of this spa from another location. My nails and my pedicures are always perfectly done and they last. My technician is B and his wife, Jenny keeps my eyebrows looking exquisite too. Linda does my husbands pedicures, and he asks for her every time. They have a great, friendly staff, and I have no doubt that anyone who is serviced at this location will be more than pleased with the results
Listen, B and Jenny are the absolute best!!! Great sense of humor, down to earth, good professional team!!! B puts effort into his work and does an outstanding job. There is not one single time he’s done my nails and someone didn’t compliment them!
Ive been coming to this salon many years and I always have a wonderful experience. The staff is so professional and nice. I think you gave a great experience in a great atmosphere. I never have to wait a long time for service. Services here are wonderful. They offer a wide selection of nail polish colors especially gel nail polish that I love. Ice even gotten a bikini wax job here and the associate was good and discreet.
They have The best customer service!!! This is a rare find. Mike The owner is very personable. He talks to you and makes you feel comfortable. They have a nice nail bar where you sit and choose your nail color while you wait to get your services.Dana is awesome!! I love her work!!!!
I absolutely love the service that is provided each & every time I visit!!! The entire staff is very courteous & professional and their main focus is taking care of the customer. I refuse to go anywhere besides Nami Nail Spa as they are the best there is!
I always have such a wonderful experience when I visit Nami Nails. The new owners have been my nail technicians for over 7 years. They are bringing an upperclass feel with a new vibe to the salon and area. I highly recommend them and the services that they provide.
Love this place. Great pedicures and lashes. Newly renovated.
I love this salon! Definitely recommend their services to everyone who is in need of nail, eyebrow, and/or eyelash services! They treat you with such good care, have conversation with you, and leave you with an A+ result!
First of all I would like to say CONGRATS to the new owners B&JENNY the most AWESOME two I’ve been going to for 9 years.They know exactly what I like and what I don’t like.All I do is go sit in the chair. I get so many compliments on their work I highly recommend you to try them,you’re most definitely LOVE ❤️ THEM.
I personally see B and Jenny for my services. Very very very professional and always on time. I love them and I will be a customer FOREVERMORE 😍🥰‼️ Highly recommend ‼️
Been going to B & Jen for years best service I have received since I’ve started coming to these guys .
I’ve been going to B and Jenni for yrs.... it’s always a good experience and good time. Never disappointed!
Dana gives the BEST pedicures!! Always warm and friendly..very nice atmosphere
I have been seeing Anna for a little over 6 months. She always does an amazing job on my nails. The level of service and her timeliness is wonderful! My best friend found this place for me when we were going on a trip and I’ve been coming every since. I love my Bella nails and refer all my friends to Anna!
This is an amazing atmospheric environment to relax and let your hair down while being pampered! My favorite nail technician, Ana, I’ve been going to for 10 yrs has now became family. She has never let me down or dissatisfied me as a client. I highly recommend her services always! One of the Best in Charlotte, NC!
Let me just say this was my first time to this establishment. I gave them a try based on reviews. I wasnt disappointed. B & Jenny are very nice very good energy. The best husband and wife team.I made an appointment for sunday and in spite of me getting there 7 mins lat. They were just as warming as if I got there on time.Jenny does great lashes and B did an awesome job on my nailsP.S. Thank you for the trader joe tip...lol. This post came from your new customer.
My nail tech Ana is PHENOMENAL!!!! I have been getting my nails done by her for over 10 years. She is amazing! She is more than a nail tech she is like my sister... I recommend her to all my friends and family and they love her as much as I do!!! Her work is 10 plus ⭐️. She is the best in Charlotte
The staff was super friendly but the guy messed up what little eyebrows I did have and my pedicure was good but it didn’t come with the extra massage that comes with the deluxe so I would save my money and get the regular one. Overall spent 55$ and just not happy with the outcome of my eyebrows or my toe nail polish and the bottom of my feet are rough and they should definitely be soft after a pedicure.
The staff is extremely accommodating and friendly! I love the service and enjoyed being pampered.
They are very professional and on time and they take they business serious I love Jenny and B I would not be going anywhere else they salon is very clean..
Service is always ... AWESOME‼️‼️‼️
B does an amazing job with my nails and pedicure they are long lasting and I get compliments on my nails even after a month.
I have been going to them since I moved down here and I can truly say their work is amazing!!
Professional atmosphere. Great customer service. Love this place. Will definitely be back!!
I love this salon! The staff is very friendly, the environment is always peaceful and clean and you’re in & out within a decent amount of time, but the quality of work wouldn’t show it. I don’t miss my two week appt., definitely give these folks a try ☺️
This is the only place I come to get my nails done. Kim is the best and makes sure my SNS lasts a long time. Lisa is very at pedicures, too. Come here. It’s clean and you won’t be disappointed.
EVERYTIME I come here I get BEYOND remarkable experience! Any person I get treats me well and goes above and beyond. Relaxing, fun, entertaining environment! I highly recommend coming here!
My nail tech Ana is the best. She do beautiful work. She take her time with you, whatever you want done she will do it for you. Most people that come to the shop is asking for that beautiful nail tech Ana,.so drop in an ask for Ana you wont regret it.
Ive been coming here for 5 plus years and Kim is my technician. When I come in I let her pick my colors because I can never pick the right one or dont know what to pick :). She is also so loving and caring. I love coming to this location.
Very best experience in a nails spa ! Truly the best !
They did a Great job on my pedi and mani. Very relaxing and reasonably pricedUpdated post: my gel manicure started to peel within 24 hrs. After 3 days my nails looked terrible and i had to peel them off. They peeled off very easy. I had a different nail tech than usual. I would go back BUT I only recommend the older thick lady with the buzz cut OR the young girl in her early 20s. She usually does my nails but she wasnt working that day
I have been coming to this nail salon for 2 years. I always receive excellent service. Kim is the best.....
Love this place, so glad I found it!Dana is the best!!!
Katie did very good on my nail and also my daughter. I didn’t have to wait long. Mike also was very nice very friendly
Love Jenna and the staff.
Love Them very clean Anna does a great job every trip exactly how I want my nails and feet ‼️💪🏾
Katie is my nail tech always takes her time and makes sure it done to perfection. My nails have grown so beautifully by getting dip powder and when I soak them off they are really strong. I would recommend Katie and make an appointment so you don’t have to wait a long time
Only place I will go to have my nails done. I selfishly didn’t want to post about how amazing Katie is because I don’t want to not be able to get appointments with her but she’s incredible. Always willing to be flexible with appointments. She has even been willing to stay late or come in early if she has a conflict. She’s incredibly friendly and is so good at what she does. The other staff is all friendly and do a great job as well. I’ve been seeing Katie now for years, every 2-3 weeks and won’t go to any other salon for my nails.
My gel polish started coming off after a day. I had to paint my nail with my home clear gel polish, just to keep the white French tip color on. I went back to get the issue fixed and the guy who did my nails, didn’t even redo the nail I personally had to fix! His solution to fixing the issue was buff and add a clear gel coat. Now the nail I personally fixed of course has bubbles in it and you can see the line where the job he did came off. If you want to waste your money, then go to them. When you pay for a job, it should be done right! I will never be back!
Customer service is excellent I would recommend for a relaxing and efficient service
I’ve been going to Kim here for many years and this salon is wonderful! I never walk in because I don’t want to wait, so I just schedule an appointment and no issues with waiting. Kim does an OUTSTANDING job with both mani and pedi and is very friendly and professional. Her work is fantastic. I don’t have long nails but she still makes them look great. Won’t go anywhere else.
I am literally sitting in the chair right now as we speak and if it wasn’t for a shame or a fight I’d walk right out! This place at first was amazing to me! The modern decor was nice the customer service was mediocre at best but the work was great. The only person in here that is genuinely happy and nice and upbeat is Kylie!! Her sister Katie has the smartest mouth ever but does great nails but now I won’t go to her because my mouth is pretty bad itself. I’m getting a pedicure and like my water hot, I was told “It’s full just wait a few minutes and I’ll fill it back up when I’m done with (current client)”. Mind you I waited 10-12 minutes, two questions, couldn’t I have had hot water while I waited and two, whose paying?? Done!! Won’t be coming back. Kylie IS NOT doing my toes this time by the way. She’s off
Kim and the new staff are Awesome. Always nice and friendly. I highly recommend
My experience was amazing!! Thanks to B & Jenny y’all!!! Are the bomb!!
I love coming to this nail salon. They are very clean and professional. They have amazing staff and are very friendly.
Great place come your children will love it and you.👍🏾I highly recommend to come here.👍🏾
A week later!!! I understand that with long nail they can break easily but my pointer finger started to lift the very next day. And about my polish OMG I HAVE NEVER EVER HAD THIS HAPPEN WHERE GEL YES GEL POLISH BUBBLES AND STARTS TO PEEL. I paid 63 dollars I will Never ever ever step foot in this salon and I will Spread the word to anyone I know. My gel polish usually lash me until my next visit I have Never experienced where not just one nail but basically all finger peel off my nails are horrible and I’m debating on whether I should call my bank ago this charge. Never again rude as well and rush and added extra charges at the end of servicing.
I love coming here!! The owner is great! Kim is sooo good!!! You won’t regret coming here, I promise 🤗
The place is clean. Great customer services and everyone is nice here.Anna had been doing my pedi tans feet for over 5years . Shes the bomb.
I love the way they do nails ! 💕 it’s perfect you should really try it out I love it ☺️
My bella spa on mallard creek i have been comeing here for a long time they r the best
Went to get an eyebrow arch today from Lynn only to be told she was on vacation and someone else could do them. I believed them only to find out Lynn works at another location and she is not on vacation as I’ve spoken to her! They lied for an $8 eyebrow arch! Is it that serious to lack integrity for $8 and I don’t even like them! Now I have to wait until the grow back to have Lynn correct them! I have frequented this Mallard Creek location for years and today was THE LAST STRAW! I’m done if you’ll lie you’ll chest! For years I got my nails done there and stopped because I was being told I was getting gel nails and nothing was gel, but the polish...if you have to wear a mask it’s not gel! Your nails will heat up under the fluorescent light and it doesn’t because people are being charged for gel nails when it’s acrylic nails....JUST BE HONESTIf I could rate you a negative zero I would...YOU’VE LOST A CUSTOMER
I went in for a fill in and a nail repair. Nail tech asked me what color I wanted I asked for French and requested to have him cut my nails done. He said no to short. Proceeded to look the French polisg and asked if I wanted gel or regular polish I asked for regular polish the lady next to him said why no gel polish he said she don’t have enough money and they laughed. I told him he insulted me he said why I wasn’t talking to you. I said I would never be back. He said fine he don’t want to do my nails anymore anyway. This salon is horrible and I have never been more humiliated in my life
Love my nail lady, Katie! She is AMAZING! Great salon.
Kim did an excellent job on my nails today. She was very clean and took her time.
They have the best people ❤️👍🏾 And great work
Theres a guy there by the name of Tony that is the rudest of them all. They ignore you and start speaking Vietnamese to each other when you ask a question - outright rude. Stopped going there about 2 years ago mainly because of him. Went in the other day because it was convenient and the Tony guy was still there. I got another girl who was fine but it is not my first choice.
I have never truly experienced such poor customer service, work ethic, and management practice. After arriving at 6:40PM I politely asked the woman at the front desk if there was time for a full set, and pedicure. I made it quite clear if there was no time, that was completely understandable and I would leave. The woman doing my full set cut the skin on 6 fingers with her machine, and nail file. Not to mention, she clipped my natural nails too short, allowing those to bleed along with others. The polish job was unbelievably sloppy, and the nails are crooked, and blatantly too thick/uneven. I asked (who I believe to be) the owner for my money back before leaving, in hopes to reconcile the situation. She argued with me, admitted to the bad service but informed me all she could do was have my nails redone the following day. To me that’s quite unacceptable. Not to mention I certainly will never go back to a nail salon, where the so called technicians are exposing bodily fluids while continuing to use/contaminate the equipment. I can’t help but feel if I was informed from the start there wasn’t adequate time, maybe the technician wouldn’t have done provided a less than mediocre product. Lesson learned. You can not expect the simplest of decency, and understanding from a business lacking in communication, and professionalism.
Most that work here are rude. They change prices as they wish (on waxing). Just outright rude. Found 1girl that was good and listened. Went her twice and I was delighted. Shes gone. Good thing is that theres dozens of nail places.
I wish to GOD I could give them NO STARS I HATE spending MY money for SORRY SORRY SORRY SERVICE!! I could have painted my toes better myself!! NEVER ever coming here again!! Word of mouth is everything! I’ve sent 2 ppl here so far so the same way I sent them I’ll make sure to let them know about this horrible service 🤬🤬🤬
Was recommend by a friend, this place is nice and the service was great. I enjoyed my pedi, and full-set. Kim also took care of my eyebrows, def will go back!!
Sao was AMAZING! She took care of me and made sure my pedicure and gel nails were great. I think Ive found my new favorite place. I will be back here soon!
I love it here. I get the sns service and it lasts 3 weeks
I was there ALL day for a simple full set and pedicure. I was bounced around to three different techs till someone began. Michelle was nice but overall it wasn’t a good enough experience to make me want to return.
I will never return here. This is the second time I was waiting for a while and the tech choose the white customer over me. Never returning
I had a terrible experience at My Bella Spa on West Mallard Creek Church Road. I was rudely asked What do you want? upon entry and I was rushed through the process of picking a color for my gel manicure (and they do not have a large selection of colors). The bottom of my nails felt glued to my skin, theres clear polish and gel polish stuck between my nails and the sides of my fingers, and the polish is uneven with bumps and globs. I have done a MUCH better job at home. They do not take their time and it makes the final product look awful. I am totally dissatisfied and I will NEVER be returning to this location.
I would give this place zero stars if I could. I went here yesterday and had Michelle. She was very nice HOWEVER I told her specifically make sure my nails are not bulky looking and not to use a lot of acrylic, she did anyway and as a result my nails look horrible. I have never gone to a shot and completely hate my nails and I dislike them so much I found another place to redu them tomorrow. I will never suggest anyone to go here. Ever. I wasted money and I’m upset. I’m sure they don’t care though.
This place has to be my ALL time favorite. Katie is the best nail tech there. Shes always book because she is amazing and speaks english very well! I will never go to another place again :)
It was terrible! I got a full set with gel and a pedicure the pedicure wasnt relaxing at all.. Im pretty sure the man that was doing my feet was flirting with me non stop..the gel is so thin with my acrylics it hasnt even been a week and theyre already coming off! Please dont waste your money 🤦🏿♀️
Just had the most amazing manicure and pedicure from a young lady Sal (sorry if I butchered that). Customer service was excellent, clean & spacious shop, felt totally pampered and at one point wad so relaxed I dozed off. I would recommend this nail shop!
Terrible service. I always choose whether I go back to a salon based on how my nails turn out, how they hold and if they actually talk to me.I had too many complications to write out, but my nail tech didnt even speak to me or look at me during my set. 2 nails cracked before two weeks came. I got one fixed at the other Bella and later came back to this one to get the second one fixed. My nails have never cracked for the 5 years Ive been getting them done. This location was just rude about the whole situation and Im never going back. Save your money here and go to another Bella.Oh. And I forgot I got wine from there (had to ask for it myself) it stunk when I held it to my face to drink it. It tasted funny, not even 5 minutes later a fruit fly comes and marks its territory. They served me bad wine. Disgusting.This isnt even half of what I *should* type. Just dont go there if you dont like rude nail techs.
Great experience!! Love the staff
This place is the worst 👎
I have been to this salon every other week and will continue to do so for a long time. Lien has done my names for 12+ years. When shes not there, the other folks are great and I wouldnt go elsewhere. The staff is very kind and efficient. In my opinion, you just cant go wrong here.
I love it
Ms. Ann was wonderful. Thank you!
I love My Bella Spa my nail tech is Katie she is amazing and always prompt. Love her work!
I had gel and acrylic for many years in Atlanta, GA and Columbia, SC. Unfortunately, I think I became intolerant of either treatment. No one tells you that side. That after years of exposure you can begin to repel the process. I waited 5 years and tried gel.I grew weary of the tips and struggled to find a salon where I was comfortable. I didnt trust their technique. So, I removed the nails and resigned to polish them myself. It has been another 5 years. I wanted a salon open on Sunday. Ya know, Sunday Nail Day style!That being said, I expected a longer wait based on the time I visited Bella. Other customers spoke about their previous experiences and the SNS Powder Process. My technician, Kim was encouraging and explained the process. Kim informed me the powder strengthens natural nails and requires replacement each visit.Kim engaged in customer friendly dialogue. She even advised that in the future, I make an appointment to avoid the wait. My nails look great! I have no complaints.
This salon is terrible. I would not recommend this salon to anyone. No wonder it has a 3.1 rating
Very professional and great service.. I was in/out!
Horrible. They dont take responsibility for the horrible job they do. My new set was not even a week and a half old and nails looked like they were 1 month old. Tip came right off and they said it was broken. It was not. The manager had the nerve to call over one of her clients to ask her to comment on my nails. Who does that!? I felt bad for the client. Just all around bad customer service and in the end didnt even repair it. Saying there guarantee was 3 days even after I explained I was away and just got back from my trip.
I came here because it’s close to my house and I just moved to the area. At first they were mediocre—bubbled nail polish, cuticles not smooth. For some reason I kept going. The final straw for me was when I had a fill and literally 4 days later my nail fell off! I’ve been getting my nails done for over 15 years and am not hard on my nails. A nail falling off is a no go for me! I went back and asked for a fill and fix and said that I was disappointed that it hadn’t been a week. The guy immediately got defensive and said “We do good work here.” Defensive much? I said “I’m not arguing that—but I never had a nail fall off and I want them to last.” He said he’d fix it and I also needed a fill. This time he took his time and I didn’t have any issue until the next fill. BUT at the next fill another person did my nails and another nail fell off (different finger) and polish was lumpy and disgusting! I was done. They need to take their time!