I brought a ring to Allen’s for repair, and I am so happy with how it turned out! It is so beautiful and they were so incredibly kind and helpful. I will absolutely use them again for any future jewelry needs.
Ive been looking forward to having my engagement ring redesigned and Id heard great things about Allens Jewelers. Karen and Lauren are exceptional. Theyre so warm and welcoming and incredibly knowledgable about jewelry design. Lauren listened carefully as I described my vision-taking notes and sketching what would ultimately become my custom engagement ring. She asked great questions and shared ideas I would never have thought of but were instrumental in the design process. I dont have words to describe how ecstatic I am with thismasterpiece. Lauren and Karen are genuinely thrilled for me and Im grateful to have found them. Trust is essential when it comes to jewelry and I trust them implicitly. Whatever your jewelry needs are, whether it be a battery replacement for your watch or a custom designed piece of jewelry, look no further than Allens Jewelers.
Allens Jewelers has been my familys go-to jewelry store for anything important, and now I really understand why. I was nervous about the process of looking for an engagement ring before I started, but I knew when I walked in and started talking to Lauren that we would be able to find something perfect. They had a fantastic selection of rings and Lauren really took the time to understand what I and my now-fiancée were looking for. She asked important questions the whole time and I never felt like she was pushing me one way or another, just showing me what options were available. Lauren had expert opinions and knowledge that she was happy to share about every part of what goes into each ring, from the cut and quality of the surrounding diamonds to the makeup of the metals. I still cant believe how easy or quick the entire process was to get an engagement ring that is absolutely perfect for us. We will definitely be back any chance we can get. I wholeheartedly recommend Allens Jewelers for anyone looking for fine jewelry and an excellent purchasing experience.
I am so happy with my beautiful ring! Allens Jewelers did an amazing job. When I went to get my ring resized, they made it easy and fast (within the day!).They are so kind and wonderful to work with. I am glad my man chose Allens Jewelers for my engagement ring! I would for sure recommend them - best in Charlotte!
I went in to get my Tag Heuer watch battery replaced. I was in and out in 10 minutes. Everyone was so friendly and helpful. I love the sweet dog Alfie who kept me company during my short wait. I highly recommend!
I found Allens’s Jewelers from a google search and went to get a necklace engraved for my sister. It turned out amazing!! It had to be sent out but the necklace was back in 3 days, which was very fast. (I went to other places and was told it would take 2 weeks). Karen was very helpful, she made me feel welcome and she really knew what she was doing. The price was very fair and i had a fantastic experience. Plus they have a really cute dog. I will be recommending Allen’s Jewelers to everyone! Thank you so much !!!
Allens Jewelers is fantastic! I loved working with Karen and Lauren. Me and my Fiance came in for custom wedding rings and they nailed the design perfectly! My design was Harry Potter themed and my fiances was West Point themed. The pricing was good as well. I highly recommend coming here, especially if you have a custom piece of jewelry in mind.
I never write reviews but I had such an amazing experience with Allen’s Jewelers especially with Karen! She is so kind, caring, and incredibly helpful. She was great with communicating with me throughout the process of making my rings. After speaking with 6 different jewelers, it was an easy decision to go with Allen’s Jewelers. They had the best prices and were willing to work with my budget. Karen was so patient and worked with me until the rings were exactly what I wanted them to be and they came out amazing!! I will definitely head back to my Allen’s Jewelers for any future jewelry needs!!
My family has been going here for years. They have the most beautiful and unique pieces and can help you customize anything. My husband bought our enagement/wedding rings there and has been back to get other amazing pieces for special occasions. We absolutely love Karen and Lauren. They are so sweet and helpful and most of all absolutely trustworthy. We will never go anywhere else for our jewelry needs.
Allens Jewelers did an amazing job with my engagement ring! The detail on the ring was absolutely gorgeous. They worked so well with my fiance to help him custom design my ring. I couldnt imagine going to anyone else for jewelry!
We had a wonderful experience here and Karen helped my fiance design the perfect engagement ring! She was so down to earth and we couldnt have been happier to support a local family-owned business (who bring their 2 adorable dogs to work every day). I would 100% recommend going here instead of Perrys/Jared etc. for a genuine experience!
I recently purchased an engagement ring from Allens Jewelers and have only positive things to say about the entire experience. I found Allens Jewelers by googling Charlotte jewelers and am very glad I went in.I worked with Lauren and she made what I thought was going to be a stressful process into an easy and enjoyable experience. Lauren took the time to explain and point out things I should be looking for, answer tons of questions, patiently show me different diamonds until I found the perfect one (I think 9 in total) and give advice. The first time I met with Lauren I described what I wanted the ring to look like and Im happy to say it came out absolutely beautiful and is exactly what my fiancé wanted. Both Lauren and Karen showed great expertise and I cant recommend Allens Jewelers enough.
Along with beautiful jewelry they offer fantastic customer service and a personal connection thats hard to get at big retailers.The quality is awesome and the people are very friendly.Allens exceeds my expectations from a Jewelers, 10/10 would recommend.
Fantastic store with exceptional service! Karen was so kind and helpful as she walked me through the 4 Cs of diamond quality and helped me with my search for the perfect engagement ring. She is extremely knowledgeable about jewelry/diamonds and is truly professional. Highly recommend a visit to this store.
I cannot recommend Allens Jewelers highly enough. Karen and her team made a potentially stressful purchase an absolute pleasure. She is incredibly knowledgeable, and exceptionally fair. Allens is the type of place thats so great that once you discover it, all you want to do is tell other people about it. Its a one of a kind, and its locally owned stores like Allens that make Charlotte special. A little smaller, a little off the beaten path, (not really) but 1000% worth it.
They were so helpful! I went in looking for advice for wedding jewelery. They took the time to understand my budget and give great style advice. I found my self going back multiple times for additional gifts because they were so nice. Thanks again!
This is THE place to go for any Watch/jewelry needs! They comepletely restored my favorite Swiss piece in a timely manor! Very knowledgeable and professional staff! They can make anything, or find rare time-pieces to add to your collection! I highly recommend doing your business/shopping with them!
Lauren did a great job helping pick out my engagement ring! I highly recommend the Allens to anyone looking for a ring.
Went in a couple of weeks ago to try and get a new clasp for my tag, and had a wonderful experience. Staff and owner were friendly and knowledgeable. I will be returning for any watch or jewelry needs.
I have recently found this shop! The staff is friendly, service is prompt, and the selection is very impressive. My first interaction with this shop was trying to replace a watch band. Though we could not locate the correct size band (old watch that I refuse to part ways with!) I received great advice on how to seek out the best solution.While there, I was lucky enough to strike up conversation with Karen, who showed me an extensive selection of Opals and Sapphire that my wife would die for! She was gracious enough to educate me on the varying shades of Opals, so I now have new ideas for birthdays and anniversary gifts!This shop may be a bit off the beaten path compared to some of the other independent stores in town, but well worth the effort to find.
Fantastic customer service! Great place to shop for quality jewelry.
I brought a wedding band to Karen that I had been told was either 10K gold or stainless steel by another jeweler who advertises on TV a lot. I wanted a second opinion, so Karen put the ring to the acid test and we confirmed the band was actually 18K gold! Thanks, Karen!
Wonderful customer service and a welcoming atmosphere in a fine jewelry shop.
Great jeweler and amazing service. Would highly recommend to anybody looking for high quality work and service.
Exceptional customer service and quality products. The best stop for jewelry and services in Charlotte!
Amazing experience - Karen & her staff are honest, trustworthy, transparent, and will walk you through the complicated process of buying luxury jewelry in a way that makes you feel like a member of the family. Great prices of course and an experience I would recommend to both local Charlotte / NC people and out of town visitors like me (from CA).My longer review from Yelp below...If you value transparency, honesty, fair prices, and an experience that makes you feel welcome and part of the family then Allens Jewelers and Karen Allen is the place to shop. I traveled from San Francisco to visit Karen after hearing about her store and the experience working with her from a close friend. To be clear - she blew all the competition away across all the spectrums that are important. Buying a engagement ring from her was a great experience that left me feeling better educated to make a decision than ever before.I indicated to Karen before my flight into Charlotte what I was looking for along a variety of cuts, clarity, carat, and color and budget. She selected a half dozen stones before I arrived and worked with me for 3 hours after she closed on one weekday and then again spent time the following evening after her closing hours with me again reviewing everything. She took all that time to break down each characteristics of the stone and we also reviewed everything under a high power microscope - of the half dozen or so jewelers I visited in California, none would do this, nor did they offer much of a comparison between stones. Karen takes the time to get the client ready to make a decision - at her store or otherwise. She never tried to get me to make a decision, despite me being in town only for a few days on a business trip, and just told me to stay in touch if I decide to go with one of her options. We left it at that and I called her the following week to discuss additional details and then told her a day later that I would go with one of her diamonds and the setting I liked.I felt she was entirely transparent and honest with me - again - something you do not get from luxury item sales experience very often. She is fully certified from GIA and AGS, a rare combination, and that education showed in how we worked together.I would not hesitate to recommend her store to anyone in the Charlotte/North Carolina area as well as those flying in from out of state like me from San Francisco. If I ever buy another piece of jewelry or upgrade my diamond she would be first on my list to contact.
The best jewelry store in Charlotte. Their pieces are exquisite and their customer service is impeccable. What more can we ask for.
Karen Allen and her daughter are two of the most knowledgeable and helpful jewellers in Charlotte!
Best in Charlotte hands down!