He was so nice and professional. I will definitely use Carpets Plus again. We have multiple pets and stains are gone and rooms were so refreshed. Definitely 2 thumbs up!!

Did such a great job! Got back to us promptly. Such a pleasant guy!

Alex is very professional, with great attention to detail. He did not rush and he is extremely careful with moving his equipment throughout your home. He even had this corner protective shield that he put on the floor of my 2nd floor to protect my furniture from the hose and drainage pipe that wrapped around as he continued up to the 3rd floor. I didnt have to ask him to be careful, he just was.Alex will be the only person I call going forward.

We’ve used Alex at CarpetsPlus several times and he is fantastic. He’s very pleasant and professional and always does a super job with care on our carpets!

Very professional. Arrived early . I will be using them again. I highly recommend.

Did very good job. Prompt and friendly. Highly recommend.

Very professional and was done in no time! My carpets have never looked better! I had my whole house done and the price was great! He even got out a stain that no other company had been able to remove! I will always use Carpets Plus going forward!

Alex did a great job in cleaning carpets in a rental unit we own. There were stains from pets that I really didnt think would come out - but he got them out! Alex is very personable and professional. His price was reasonable and he didnt try to up sell anything. I have no hesitation recommending his business.

Alexs work is superb! He is responsive, arrives on time and does fantastic work at very reasonable prices.

Alex was very professional and prompt. He brought my kitchen floors back to life. He was quick and efficient. Would definitely recommend.

Alex at carpetsplus was reasonably priced, prompt; professional and did a great job on my carpets. Would definite use him again!

Alex was wonderful! His customer service is excellent and he did a fantastic job cleaning our carpets. I would highly recommend him and plan on using him again in the future.

Alex is extremely professional and prompt! Not to mention the carpets in out home are absolutely spotless. We honestly thought a few of the spots on our carpets would hang around, but that was NOT the case! What an amazing experience. For our carpet needs, we will be using CarpetsPlus every.single.time!

Alex was on time, was professional in his work, went above what was agreed upon, listened to what we needed, and did a great job! I will definitely hire him again!

Alex with Carpets Plus demonstrated first class customer service from start to finish, as he did a tremendous job of managing expectations right out of the gate (our carpets are 20+ years old), and then proceeded to overdeliver on these expectations, as our carpets look incredible, and he has actually caused us to stick with our current carpets rather than buy new carpeting (yes, the job he did was that good!).On top of that, he was very personable and professional and he is also very dog friendly, and I highly recommend him to anyone looking for exceptional carpet cleaning at a fair and reasonable price.

Alex was great. He came to the house, worked on carpet areas that were stained, cleaned everywhere, and was up front with us about what would come out and what wouldn’t. The carpet looked great when he was done.

Did a great job making my carpet look like new.

Alex was prompt in responding to my inquiry and scheduling my appointment. He arrived on time and was very pleasant and professional. He did an awesome job cleaning my carpet, it didn’t take long and I could definitely tell the difference in the before and after. Overall, I’d use CarpetsPlus again.

Alex is the ultimate professional. His quality of work is superb and his prices are fair. I highly recommend Alex!

The gentlemen that cleaned our carpet was very professional and did a great job. We were very happy with the results. Will be using again.

Alex was very professional & timely. He cleaned the carpet in my entire house (5 bedrooms + 2 Living Rooms) in less than 3 hours. We were more than pleased with the results. We will use his services again.

Great service and value! I will always use this company moving forward!

Alex cleaned carpets at old house and new house. He was on time, very professional, and reasonably priced. The carpets looked great!! Thank you Alex. Will definitely recommend to others and use again.

We just had our carpet cleaned by Alex from Carpets Plus. Very professional and great customer service! We have found someone we will continue to do business with. Thank you Alex!

We have used Alex one time before. He is very professional and prompt. He leaves the house is much cleaner than when he enters it. He’s always been a fantastic job, especially on the stairs!

He provided a very professional service at a reasonable price. I was very pleased with my carpets when he was finished. I will be using his company in the future.Sahrron

We just had our carpets cleaned by Alex (?) from Carpets Plus. He did a FANTASTIC job!These carpets hadn’t been professionally cleaned in 3 years. We have 2 dogs who were not very easily potty trained, and it showed. We spot cleaned the stains, and tried Rug Doctor. We finally had to call in the big guns! Our carpets look great. ALEX was very nice, arrived right on time, didn’t rush & was very professional. I highly recommend Carpet Plus.

Great service and reasonable prices! We will definitely use again.

As I write this in late 2019 the man has fifty ratings, all five stars. It’s easy to see why. Best price offered to us and he was effective and thorough.

My experience with Carpet Plus was a professional and quality experience. Alex was polite from the first communication to the conclusion of our appointment. He arrived 15 minutes prior to our appointment. There were stains in my carpet that I thought would not come but I was proven wrong. Alex did a great job on my carpets and sectional. I would absolutely recommend Carpet Plus to anyone looking for quality work and fair pricing.

Alex is amazing - He is the one we call every few months to come in and clean our carpets!Our carpets look like new and is never left soaking wet where you have to stay off of them for a day.I highly recommend him to anyone who needs their carpets cleaned.

Guy came out quick, did exactly what he said he would do, GREAT PRICE especially for the quality of work performed.My family will continue to use this service!

WOW!!! That’s how great my chairs look, i haven’t sat on them since they have been cleaned. They look brand new. Thanks for doing such a GREAT and PROFESSIONAL job!!!

We had a great experience with Alex! He was prompt, professional and did a great job! He was on time and friendly too!

I would highly recommend this company. Alex’s customer service was excellent and replied to emails quickly. Alex came out to clean our couch after our pet has an accident and after only being here for less than an hour he was able to clean the couch completely. I would definitely call Carpets Plus in the future.

I cant say enough about Alex and CarpetsPlus. We was able to schedule quickly, was on time, very professional in his work, and offered a fair price for 5 area rugs and upholstery. He was able to get stains out that I was convinced had ruined my carpet. Give CarpetsPlus a call - you wont be disappointed.

This guy was amazing. Amazing work, very kind and knowledgeable. I will definitely recommend. He had my house smelling so fresh. My carpet was pretty old and he still had it looking niceeeeee. Great prices as well.

Alex did an amazing job!!!!! 100% recommended... we are going to keep in touch with him so he can come back very soon!!!!’Very professional person....

I was referred to Alex by a coworker who sang high praises of him and I was extremely satisfied by his professionalism, timeliness (he beat me to the house and was ready to go by time I got there) and the quality of the work. I highly recommend his services to those who need it, you wont be disappointed.

This is our second time using CarpetsPlus and always a job well done! Our carpets have seen better days but Alex always makes them look great again, highly recommend!!!

I found Carpets Plus on a Facebook group in my area. Alex was prompt, professional and did a great job on my carpets. I have 2 dogs so keeping my carpet fresh is very important. I will definitely be booking again for routing services. Thanks Alex!

Very professional, reasonably priced, and did an AMAZING job! Carpet still looks really great, even 30 days later! The stains never came back!

Had my rugs cleaned 2 weeks ago and he did an excellent job, I passed out his business cards to my coworkers I highly recommend that you give him a call you will be very pleased.

Alex was great! Showed up on time, quality work and explained everything! As a Realtor I would def suggest him in the future to other clients!

Very professional. Great work. I had quite a few pet stains, all which disappeared before my eyes. Will definitely use Alex again!

This is a great service to use for carpet cleaning. The owner Alex was on time and very efficient with stain removals. It didn’t take long and is very affordable. If your carpet needs a good steam cleaning, I would recommend this place.

Alex did a beautiful job of cleaning my carpet and it hadnt been cleaned in 3 years! Hes also a very nice man whos dedicated to doing the best cleaning job he can for you.

Alex is humble, reasonably priced, provided information about what he was going to do to the carpet in detail and made our carpet look brand new!!! 2 weeks later and it still looks FABULOUS! We cant thank him enough.

Customer service was awesome! He was able to get stains out of our carpet and make it look like new! He took his time and treated all our trouble spots.

Great job on my carpets and cleaned the tile in my kitchen and looks like new.

I hired carpet plus to shampoo three bedrooms, a hallway and the stairs in my townhome. Alex was referred to me by Alec Conrad, a loan officer, and I am so happy that he did. Alex responded to my message via facebook, scheduled my appointment and arrived on-time. He was professional, diligent and focused on tackling the job at hand. I cleared the areas of concern as requested by him and he started working almost immediately after arriving. My carpets looked so much better than I anticipated. He was very affordable. He did an amazing job and I will recommend him to my colleagues and friends.

Alex cleaned the carpet and rugs in our childcare center, and were extremely happy with the work done. If you need a carpet cleaning company that is prompt, professional and dependable, please call Alex today to schedule that must needed spring cleaning.

Very, very impressed with how thorough he was in cleaning every inch of my couches. They look brand new and he got out every stain from the carpets! Such a gentleman and pleasure to have him in my home! And you seriously CANNOT beat the price!! Will be calling again next year! Thank you!!

Alex did amazing work cleaning our carpets in preparation to sell the home once our tenants moved out. They had pets that of course left a few stains. Alex was able to get most of the stains out and the house went under contract in no time. They were also very reasonably priced. I will definitely use his services again.

Alex did a fantastic job on my carpet located on the second level of my home in Dallas, NC. He managed to get rid of some tough stains that were a couple of months old.When my daughter came home from her school trip she noticed her carpet looked cleaner and my mom noticed my stairs were a lot cleaner as well without asking if I had them done. My carpet was noticeably clean. My daughters room is also fresher. Thank you Alex. I will be using Carpet Plus, Charlotte in the future and I highly recommend Carpet Plus, Charlotte.

Excellent job. My carpets are over 10 years old, honestly guessing that theyre as old as the house we rent. So imagine all the stains, spots and speckles that an ancient carpet would have and now imagine them gone. Would definitely recommend carpetsplus to anyone in need of a good cleaning. Fast and courteous service.

The carpet in our home was in bad shape. We have two children and there stains, tracks, and it smelled. We went online to look for carpet cleaners and called several. ALEX was the only one that returned our call within minutes. We asked him to come look at what our situation was and he offered several times and options to come out. Within a day he was out our house. We were embarrassed but he didn’t seem to think it was that bad. We had him clean it and he explained what and why he was going everything. Once he finished, my wife and I looked at each other and wondered how he did what he did. Our carpet looks amazing. So much so, that my mother in law commented that she thought we had new carpet. If nothing else, we will keep him in our carpet cleaning rotation. He even cleaned a sample area of our grout to show us what he could do. Although we didn’t have it done at that point, there is no doubt who we will call when it’s time to get it done.

Very professional..reasonably priced, prompt and my carpet looks amazing! I will def use this company again and recommend to my friends.

Very professional service and reasonably priced. Carpets plus was referred by a friend and i have used this company 2 times now. Did a great job on short notice. I will be using Carpets plus again in the future.

Excellent job! I have used CarpetsPlus twice and will again.

Very professional, efficient and great job

My carpet was heavily stained due to my two energetic grandkids. The work performed and the customer service exceeded my expectations. Any future work needed my only call will be to Carpet Plus. Im very interested.

All I can tell you is my carpet looks perfect. He was very knowledgable and explained all of his tasks in detail. Very professional, great personality, arrived on time, and even completed the job in a timely manner. I will be using his services again in the future.

Alex is wonderful! He was super responsive and professional in communications leading up to our cleaning and was flexible when we had to change dates due to our closing moving. He cleaned a carpet, area rug and two sofas for us. Our sofa we had for 10 years looks and smells brand new. The rug we had sent to a professional facility for cleaning 6 months ago looks better than when we got it back from cleaning. Thanks Alex and we will be repeat customers!

Alex is knowledgeable and professional. Carpets never looked better!! Highly recommended!!

Alex provided me with Fast, Promt & Professional service. I have my carpets cleaned on a regular basis and I was blown away by his service techniques. My guest even complimented me on how clean and new my carpets looked. He even took the time to provide me tips on maintaining my carpet. Needless to say we have a new carpet cleaner! I will never go back to my old guy.

Great service and very professional my carpets were a mess I didnt think anything could be done but Alex saved the day he will be the only person cleaning my carpets an his pricing is very reasonable

Top Notch from beginning to end! Exceeded our expectations! Our home is older and we arent quite ready to replace our carpets yet and really didnt expect to get a lot of the stains and wear patterns out of the carpet but he did and it looks absolutely great! We couldnt be happier with the results! He was able to get to us a little earlier than expected which worked out well for us and got right to work explaining the process. He is knowledgeable, professional and great to work with! He left everything looking fresh clean and new! We will be calling upon his Services again! Thanks for a great job!

Carpets Plus professional and on time, has great service, best carpet cleaning around.Thank you Alex,

Very professional and easy to work with

Did such a great job,very punctual and quick .

He did a great job and on time please give him a call

Alex did a wonderful job cleaning the carpets in the rental house I was living in Huntersville. I was in a very challenging situation and had to terminate a lease early and move to Colorado. I basically was finding someone at the last minute and he was able to fit me in to the day and time I needed. He was very thorough, easy to communicate with and went above and beyond for me. In addition to doing a great job cleaning the carpets, he was able to access my house via my keypad and even turned off the power breakers for me at my request. He was quite the gentleman and he uses SquareTrade for easy credit card payments.I would recommend Alex to anyone in the Charlotte area who wants a professional, skilled and reliable carpet cleaning company!

Great service i would definitely be using them again.

Nice work on my apartment with the steam clean

Excellent experience - would definitely hire again!

Great service, very professional and on time, very knowledgeable about his work. I would use again.

Great results and very professional!

Alex from Carpet Plus exceeded my expectations! I made an attempt to clean my carpet that had caked in make-up. He got most of the stains out savings us a lot of money for replacement. Lesson learned- You are not saving by renting a rug cleaner! Call Alex!

I contacted Alex with Carpet Plus on a Tuesday and he was there on Wednesday! I purchased a preexisting home and they had not changed the carpet for 9 years! I moved in and cleaned it once and wanted to replace the carpet, but it was too expensive! A friend new I wanted my carpet cleaned and saw Carpet Plus on Facebook and it stared 200 degree carpet cleaning! I cancelled an appointment with another company and I made a very good decision! Thank you Alex for cleaning my carpet I my home! Cleaning the carpet made it look like I had painted my home it was so bright! My carpet was very stained and Alex did a great job! If you have high traffic areas give Alex a call with Carpet Plus you won’t regret it!