I have used BluSky on multiple projects for the apartment complex I manage in Charlotte. They have done great work for us. They are quick to respond and have been professional as well as fairly priced. Theyve got a great team that makes the process easy.
Blue Sky was amazing! Highly recommend. They were very professional and work was very high quality. Used for trim, drywall, flooring. Jinette was a phenomenal project manager!!!
Conducted water mitigation repair. Retiled, replaced drywall, floor molding, painted, and repaired plumbing. Basically redid bathroom except for tub/shower replacement. excellent work, especially drywall, pain and plumber.
Our kitchen and pantry/ laundry area floor was damaged by water from the dishwasher located in the kitchen. We reported our loss to our insurance company. That same day they contacted BluSky to handle our claim. We dealt with Project Manager Russell Wills, Project Director Hillary Serwatka and Project Manager Jinette Aybar. Russell coordinated water damage cleanup, mold inspection and removal and asbestos removal. Hillary prepared a comprehensive appraisal of repairs for the damaged underlayment, vapor barrier and laminate flooring along with baseboard and toe kick molding plus paint and labor. Jinette coordinated all aspects of the repair / replacement process including helping us select the desired replacement floor, ordering the product, arranging the arrival of the installers and scheduling the carpenter and painting crews. We were awed by the detail focus this BluSky team displayed in managing the complexity of this project with so many processes and crafts involved. The relatively smooth completion of our kitchen project is a testimony to the professionalism of this team, the company, and its employees! Dan and Linda Morley
Do NOT work with BluSky Restoration Contractors LLCBluSky is not a company I would recommend to anyone. I had a water damage insurance claim and BluSky was a company partnered with my insurance at the time of my claim. The people I worked with from this company were not honest, not reliable, didn’t’ show up to appointments, didn’t answer calls, were unable to communicate, had no sense of urgency, and no drive to complete the project. It was extremely difficult to get answers on simple questions like “What is the budget for the wood flooring?” and “Are the stairs included in the quote”. I was always given the run around, including the answers I received from upper management. In the end I had to hire a new contractor to get the job done and pick up the pieces BluSky left. The little work BluSky was able to complete was not satisfactory and they never sent anyone else out to fix it properly. Do yourself a favor and find a company like Built Restoration and Construction to do the work professionally and in a timely fashion.
It took about 18 months and tons of headaches to get paid for a job I did for Blu Sky.....if they ever needed help again I would definitely pass..
I have been an Independent Commercial Property Adjuster for several years, all of which, Disaster One has been an active and leading force in the restoration industry. On numerous claims, Disaster One has responded with diligence, dedication, and a desire to maintain the highest standard of work. Disaster One is a company that I highly recommend when considering your restoration needs. They are among the best and it should be noted that they are a company that stands on professionalism and pride when considering their customers needs. Truly a caring and compassionate restoration company.
I cant say enough about the great service I received from Disaster One! My business was hit with a massive water leak. Disaster One was there every step of the way. From my fist encounter with my rep Brittney B. she set my mind at ease by reassuring me things could be made right again, she walked me through the steps of when, how, and how long it would take, and she went the extra mile to just give me a listening ear. Thank you for all you did to get my business back on track.
Immediate service, professional technicians, friendly team members! I received a detailed report on the condition of my dwelling. Happy customer here!!!
Disaster One team from Raleigh has been one of the most pleasant companies I have had the chance to work with over the years. Their promptness and attention to detail are second to none. Everyone that worked there was so nice from top to bottom and from beginning to the end of the my claim. I would strongly recommend disaster one to anyone that has the misfortune of using a restoration company. Thanks again Disaster One!
Every experience with Disaster One has been extremely pleasant (despite the circumstances). Their Charlotte team is always polished, polite, and professional. Highly recommend working with Darla and Ralph. They both have a firm understanding of residential property management needs and provide exemplary customer service to us, as well as our residents. Time and time again they have proven to be experts in their field; and have consistently provided prompt attention and service with documented explanations and assessments pertaining to job details and scope of work. 99% of the time they arrive onsite within 1-3 hours. Definitely 5 star service!
Im a property manager at an apartment in the Mooresville area and have used Disaster One on several occasions for mold remediation of several units. Their crew is always professional and knowledgeable. I have no complaints and would highly recommend the use of this company.
Brittney Bradshaw is SO great to our team! Always so great to see her and hear what she has to say!
I am a property manager in Ballantyne, and have used Disaster One on several occasions for emergencies such as mold, flood, and duct cleaning. The team here in Charlotte, NC is great and always provide exceptional work. I started using Disaster One about a year ago, and they are always available each and every time I need them! The level of professionalism Disaster One maintains, their response time, as well as follow through, have truly made my job easier when an emergency arises.In the six years I have been in this business, Disaster One, by far, exceeds the other companies, which is why I will only use their service. Their rates are competitive, and they will even come out and provide an estimate before any work is started. Most importantly, our residents are pleased with their staff and how they treat their personal belongings when servicing the apartment home! This is very important, as this can be an extremely stressful situation for the resident-- so if you are looking for a company that goes above and beyond for their clients, Disaster One is who you need!!
Steven Mumpower was on the spot when my house was damaged by fireMay 4, 2016. I was approached by other companies that but Stephen answered all my question and reassured my that my house would boarded up and securedwithin a few hours and it was. He stayed in touch and kept me abreast of theprocess following fire damage. Thanks for your honesty and service.Alexander
Disaster One is very easy to work with. They respond quickly to all calls and their customer service is Exceptional!!! Would recommend them to everyone!
I work for a Property Management company in Charlotte. Periodically, we face a disaster situation at one of our properties. Disaster One is our Go To company to help resolve these problems. Theyve handled everything from an interior fire clean up, removing trees off of properties, to rebuilding a home from the fallen tree. Everyone has been pleasant, professional & quick to help resolve any situation that weve experienced. I would recommend Disaster One to anyone who is experiencing a disaster situation. Thanks to Scott Appell, Brittney Bradshaw & Darla Desiderio for all of their help! You make my job easier because you do your job so well! THANK YOU!!
Great customer service and communication! Highly recommended!
DISASTER ONE AND ITS STAFF ARE ABSOLUTLEY FANTASTIC!! IM A STATE FARM INSURANCE AGENT IN GASTONIA NC AND WHENEVER OUR INSUREDS ARE IN NEED... WE CALL DISASTER ONE. MICHAEL (MY DIRECT CONTACT) IS ALWAYS ACCURATE, EFFICIENT AND EXTREMLEY COURTEOUS!!! WE APPRECIATE THE GREAT JOB THAT YOU GUYS DO.
Having a fire is no picnic and youre probably reading this review because you just went through one. Its such an unsettling and disruptive event and your world is suddenly turned upside down.The morning after our Huntersville house caught fire, Steve from Disaster One stopped by and spoke to us. He was the only person who wasnt a gawker that morning and it was such a relief to speak to someone who knew what they were talking about and didnt have a fire horror story of their own to share (everyone does!).We didnt know a thing about how the entire restoration process worked - we hadnt been through this before, we were just sort of stunned and a little paralyzed. It was a Sunday morning and Steve walked us through next steps, he left his card and checked back with us via text. It wasnt intrusive, it was just letting us know he was there if we had questions or needed advice.The following day, he made himself available to be here when the insurance adjuster came to assess the damage. He was able to ask questions we wouldnt have known to even ask like dealing with smoke damage in attic insulation and getting the smoke smell out of our car. I hadnt even signed up with the company yet, but the fact that Steve showed up when he did and was there to advocate for us made it a very easy decision.Along with Scott (the worlds most personable and interesting individual), Steve has been our concierge throughout the entire process and checks in with me daily to make sure were happy, we have what we need and he makes himself available to answer any questions. There may be other companies out there who do what Disaster One does, but they are the ones who showed up and followed up time after time. We really feel like theyre our team looking out for our best interests. They arrive when they say they will, they do the work they promise when its promised, the crew is professional and friendly. They have made this a very painless process. We feel very fortunate on so many levels.Once our insurance company gave Disaster One the go ahead (you should expect a few days of lag time between when you file your insurance claim and when insurance gives the ok to begin work), they were here the following day to start. They have shown up every day since. They have inventoried and emptied the garage of all its contents and cleaning and construction are underway. Its going quickly, smoothly and painlessly. I cant say enough good things about this company and their team.If youre a skeptic of glowing online reviews (I am!), please ask Steve or Scott for my number. Id be happy to talk and email you photos. I promise not to share my fire horror story, but Ill listen to yours ; )
Fast, responsive service with excellent customer service when needed.
We had a horrible disaster on the second floor of my house. My washing machine flooded the entire upstairs leaking onto the garage ceiling causing major damage.I called Darla Desiderio with Disaster one and in less than an hour had Ricky Brown to my house to defuse the situation, get the water off my floorsand do the mitigation. The next Day Matt Lampert took control, scheduled everything, and personally worked with my insurance company to make things happen!Matt scheduled Chad Pfeiffer and his crew, Pedro and Noe to finish the repairs. They called or emailed us everyday to check in and ask if we had any questions.A week later my house looks better than ever! I am SO SO happy that we chose Disaster one! Not only did they finish the job within record timebut went ABOVE AND BEYOND to make sure we were happy with all aspects of the project. The customer service was way beyond 5 star!!I just cant say enough about how wonderful my experience was. Thank you Darla, Ricky, Matt, Chad, Pedro and Noe. All of you made this awful disasterinto an easy breezy fix and made my flooded, half destroyed house feel like home again. THANK YOU!Danielle and Ian Cauble
We had a horrible disaster on the second floor of my house. My washing machine flooded the entire upstairs leaking onto the garage ceiling causing major damage. I called Darla Desiderio with Disaster one and in less than an hour had Ricky Brown to my house to defuse the situation, get the water off my floors and do the mitigation. The next Day Matt Lampert took control, scheduled everything, and personally worked with my insurance company to make things happen! Matt scheduled Chad Pfeiffer and his crew, Pedro and Noe to finish the repairs. They called or emailed us everyday to check in and ask if we had any questions. A week later my house looks better than ever! I am SO SO happy that we chose Disaster one! Not only did they finish the job within record time but went ABOVE AND BEYOND to make sure we were happy with all aspects of the project. The customer service was way beyond 5 star!! I just cant say enough about how wonderful my experience was. Thank you Darla, Ricky, Matt, Chad, Pedro and Noe. All of you made this awful disaster into an easy breezy fix and my flooded, half destroyed house feels like home again. THANK YOU!Danielle and Ian Cauble