The experience was very good, as always. The folks at Hook Tire are informative and very helpful. They are interested in doing what is right for the customer and giving very good service. Their prices are good, too. They are great to work with. I can count on them to do what is best for me and my cars. They are honest.They dont try to sell stuff. They will give you options when they apply to your situation. I am glad for their dependable service.
We have been doing business with Hook Tire for several years now. Jeff and Eddy are always helpful, knowledgeable and accommodating. The staff are well trained and do not suggest unnecessary work, but look out for complete safety of our vehicles and family. Their honesty and integrity are unquestionable and without reproach.Simply put if Jeff or Eddy tell me there is cheese on the moon, I just pack my crackers and get on the rocket ship.Highly recommend trying them today....you will not be disappointed.
Have always had a great experience at Hook Tire & Service! The personnel are friendly and helpful, service is quick and I never feel like they are trying to push me to buy extra services. If they think I need something, they just tell me about it and dont pressure me in any way to get it done by them. I have great confidence in Hook Tire & Service!
Service experience was great, as it always is! Ive been going to Hook Tire & Service for around 20 years, and I always feel like they only recommend service that is needed, they always fix the issue if it is a repair, and their price always seems fair. As a woman taking my cars in for service and repairs for close to 40 years, that has frequently not always been the case with other service providers. The staff is also always very courteous and informative. I look forward to relying on them for service and repairs for many more years to come
Ive taken our familys cars to Hook Tire for more than 20 years, and have always found their staff to be not only experienced, but also extremely trustworthy with complete honesty about maintaining our vehicles. I know I can depend on them and its very important for me to have that reassurance. I would have no problem recommending them to anyone.
Absolutely the only place I would take my cars. Have been doing business with Jeff and Eddie for over 15 years and send as many friends as I can to them. They are honest, dependable, friendly, and caring.You will not go wrong taking your car to them!
Been a client for probably more than a decade. LOVE these guys as they are very personable and seem genuinely concerned. Fast service and very knowledgeable. Hook is our top choice for car service!
My wife and I have been extremely happy to take our cars here for tires and auto repair service for the last ten years. In our experience, they are very knowledgable and trustworthy. I would recommend them to friends and family.
We have been servicing our fleet there for a few years now. The staff is great! Honest, professional and courteous. Now our entire office has their personal vehicles serviced there as well.
I have been a client for 17 years. First, with Jeff Hook at the old Archdale store and now at the S. Blvd. store. Jeff and Eddie; the mgrs., are knowledgeable, straightforward an honest. I have always been willing to pay a fair price for service and they have never let me down even when there may have been an issue; they have always stood behind the shops work. I have recommended them to several friends and bus. associates.
The guys at Hook Tire are great. I go to the one on South Blvd - Eddie & Jeff always make sure the job gets done right at a fair price!
Very nice experience buying here, I wish the one we have in Rock Hill SC have the same customer service.
I have been taking my cars to Hook Tire for 4 years now and am so happy I found a shop I can trust!
I am always treated like royalty. Jeff and Eddy are responsive, honest, and they know their vehicles. In a sea of dishonest car people, the people at Hook are an island of hope. If you dont have to visit a dealer, go to Hook.
Just bought 4 new tires, and I was very pleased with Hook Tires service, as I always am.
If you have something under warranty with Goodyear Do NOT take your car here. They work under a Goodyear name, but are a franchise and will not honor anything done at another Goodyear store even though I was told my coporate that they would. I had a broken heater hose that a Goodyear replaced two months ago in a different city. When I took my car here because it was the closest Goodyear to my house (1 mile away) they turned me away. My car overheated when I left, broken down on a side of a major highway, stranded by myself. Im s twenty something single woman with no family in Charlotte. Waited for a tow truck for 2 hours in 30 degree weather in order to get my car towed to a respectable Goodyear because Hook Tire wouldnt take my car. Do not go to this Goodyear, they just fake the name for tires.
Great honest mechanics. Kevin F. Is the man
Exceptional service that has provided peace of mind with our driving needs. We cant speak highly enough about the team at Hook Tires South Blvd.
We appreciate the Awesome service you provide our company,