This was our second time using Adams (first was for heat repair, this time was for AC repair) and I can’t recommend them enough! Byron Jackson, the tech who performed the repair service, had to come out on 2 separate days and was on time both visits. He had to return the next day since he didn’t have the part on him, but the company reached out and was able to get us an appointment for first thing the following morning rather than having to deal with no AC for another full day.Byron worked quickly and was very pleasant to work with. Being without AC in the hot summer months is never fun - especially when you have 3 large dogs - but Byron was thankfully able to get us back up and running in a matter of a few hours after replacing our evaporator coil. Everyone I spoke to in regards to this service - including the service manager and the woman who helped me set up both appointments - were extremely helpful and very friendly. Pricing is reasonable - I called around to get an estimate from a few other local AC/heat repair places before scheduling the repair with Adams and the other companies quoted me for relatively the same price. Thank you for providing consistently great service!!
This team, Daniel and Nick, did a fantastic job! They were punctual and worked consistently until the job was complete. They are knowledgeable and meticulous and also kept their entire work area clean during their visit. We are very happy with Adam’s. I highly recommend them for your heat and air needs. Don’t hesitate, Call Adams!
Offered to repair my clogged a/c drain pipe. Quoted 400.00. After asking for a breakdown. The repairman charges are $130.00 to vacuum water out of the pan and pour it in the toilet? Smh no thanks. The next call I made repaired the drain for $200.00. Good luck attempting to find homeowners that will be ok with this type of pricing.
I highly recommend Adams Heating and Air. I had an incident one morning recently and smelled a burning coming from the vents. I called Adams, having used them one time before. They immediately sent out a technician. After the tech’s review it was decided to send out a senior tech to assess the furnace. I had two options to make a costly repair or consider a new furnace. Within days a project manager sat with me to explain, not sell me on what to consider. I opted to not only get a new furnace but an air conditioning unit as well. It was a cost savings and overall more effective to get both aging systems (13 years) replaced. The financing they provided was reasonable and doable for such a large home improvement. Special thanks to Marco Ferreria, Project Manager, Adams installers Juan and Esdras (excellent) and Eddie, senior tech. Also thank you to the office staff. Today superior customer service is lacking, but not with Adams. I appreciate the character and integrity displayed by the company and its employees.
They are a wonderful company. Every employee I have spoken with is kind, concerned, informative and caring. They replaced duct work when installing a new unit for me that I paid another company to do just a month prior. Turns out the other company did not really do the work I paid for. Adams did not change the cost of installing my new unit and replaced the ductwork for free. I will use them for all heating and AC needs from here on out.
Adams was awesome to work with!From Jim’s initial consultation and follow up to the great installation experience with Juan and Adrian, we couldn’t be happier. We had a 17 year old Trane that was still running but we were ready to upgrade to higher efficiency. We ended up purchasing a Trane XL18 heat pump matched with a new S furnace controlled by a Trane thermostat we can adjust and view remotely! Adams gave us many options with no pressure and also did all the paperwork to get our rebate from Duke Energy.Highly recommend this team!!! A+++
My HVAC needs a service as there were some gas leakage happening according to Adams team. They fixed it very well also their technician is very kind and explained the complete issues in details. I highly recommend them to others in the city.
The Service professional was very courteous and knowledgeable. he did not attempt to sell ANYTHING discussed preventative measure for the “future” discuss the benefits of an annual service contract with Adam. Adams is a company that you can trust!!! We had a another company come thru and stating the thermostat needed to be REPLACED because it was builder grade and 8 years old. Adams came thru and repaired with advice on how to AVOID the problem from recurring that is what you call SERVICE!!! I would HIGHLY recommend Adams!!!
The service person Chris was very nice, wore a mask and explained what was going on with my older heater.
The success of a company is due to its work team. I wanted to quote in this company when I checked the reviews, and from the first call they did not leave me alone; Thanks to Michelle, she was looking for someone to help me in Spanish and she didnt let my call get lost, followed by the seller Marco, who took great care of us and wasted no time in visiting us, looking for the best options for us. The installation technicians arrived at the agreed time, focused on their work and with the best of attitudes, thanks to each of them Juan, Esdras and Daniel for giving “La Milla Extra”. I wish them success in that company and many blessings. The same thing happened to me as one of the reviews, my insurance company sent me a company that never returned my call to let me know the type of machine they were suggesting me, I called 3 other companies, one the seller never communicated, another did not I had neither help in Spanish nor immediate appointments but they came a couple of days after my call and the quote was too expensive, the third was a disaster since the arrival of the seller / owner.Truly 5 stars for Adams and his entire team. I motivate you to call them and check it out for yourself. Thanks for our new, quiet, and modern A/C.
We just had an entire system replacement complete. The entire team we met with - Marco, Adrian, Matt & Eddie were best in class! They kept a clean job site, were always on-time, thorough in their communication and appear to genuinely enjoy what they do. When people are passionate about their service/product it shows. We would recommend Adams to anyone in need of HVAC services. Thank you Adams Heating & Air Conditioning!
Will was on time and professional. The service was completed quickly and efficiently.
Contracted with Adams HVAC IN 2015 on recommendation of friend. They have been to notch in service competence, professionalism, management and communication. Their staff always friendly and on time. They installed new systems at a home we bought in 2019 and recently diagnosed and repaired ductwork in another home. They have a mgmt infrastructure that ensures timely thorough communication and escalation of issues. I have confidence in Adams HVAC and recommend them without hesitation
Adams came out and gave me a free quote for replacing the ducts in my Attic - their price was almost half of what the other guys quoted me. Not only did they do a great job at a great price, but they were able to come out and get the job done in my attic in August. Initially they let me know they usually wait until it cools down outside because it gets so hot up there, but they were able to make it happen for me, saving me even more money (the old ducts were condensating and causing water damage to my walls, they were able to fix it quickly enough that I do not need to replace the walls).Stellar job.
Im throughout Pleased. The two gentleman Adrian and Matthew are the greatest technicians ever and they are amazing!!! COVID safe, Clean Clean, and tighten up a loose socket. They were a great team and Mr. Adrian and Matthew both deserve the team their on. They listen and worked together and the experience tech.(mr. Adrian) was kind and very trusting through his teaching to the growing tech ( mr. Matthew). I would give this company my service anytime. These two gentleman provided excellent customer service and knowledge every step of the way!!!
Eddie is a great technician. He takes time to explain the work order. He is very professional and takes pride in his work.
Always a good experience. Very reliable and trustworthy. My grandfather used Adams, my dad used them and I use them for all of my properties. Their Tech Dave showed up early and did a great job servicing my split system. Good dude.
Our old unit needed to be replaced when we had a power outage and finished it off. Adams to the rescue. Daniel and Nat worked so hard replacing our unit and making all the necessary upgrades. Both were very polite and hardworking. After the unit was installed there was a problem. Chris came out and problem solved. He as well was polite and knowledgeable. The good old thermostat was shot as well from the outage. Thanks to great team work and dedication to their customer we have heat. I would recommend Adams and their outstanding crew to anyone. Also thanks to Michele for getting the ball rolling. Thank you guys from a satisfied customer.
We easily scheduled Spring system check during stay at home order. Our Adams tech was very well prepared standing six feet away, never asked us to touch anything, wore his latex gloves and respected our safety.thankfully well be safe and prepared for upcoming temperatures,
Adams installed my heat pump several years ago and has provided very good service as needed. Their staff are knowledgeable and friendly. It’s a good company with which to do business because I felt Adams provided a good product and responsive service at a competitive price.
DJ was professional and caring. He answered my questions. He found my missing furnace filter in my garage. Introduced me to newbie Derek and they worked great together. I recommend Adams HVAC to anyone who asks. Very very satisfied.
I am happy that I got the chance to work for Mr. Adams at Adams Heating & Air. This company makes a employee feel like a person and not a number. I also enjoyed working along side of Dave B., Chris, Cory, Eddie, Daniel and the rest of the employee’s at Adams Heating & Air in and out of the field. This has been by far the best place I have ever worked in the 20+ years of the HVAC field. Will miss some of the customers.
Great company! Eddie came out to my house timely and was extremely professional. He worked quickly and explained everything to me in as much detail (and layman terms) as I needed. The company gives you a phone call when your technician is headed your way and should be there in the next 30 minutes, which is very helpful in narrowing down the time frame. I would absolutely recommend this company and will use them again if I ever have any issues.
These people are the truth! They tell you exactly what you need and they do not try to push you into products or services that you dont need. If you have any questions or concerns about your HVAC and are looking for a company that will truly take care of your needs, go with Adams Heating & Air. Oh and make sure you request Eddie as your service technician. Hes so friendly but most importantly very very honest! Love the work you guys are doing and keep it up!Brian
The service technician was knowledgeable, professional, and polite. He explained his diagnostic results in such a way that I felt comfortable with the repair. Kudos to Mr. Urbanc.
Very efficient
Adams Heating and Air is currently working on a huge project at my job. They have been here for the last few weeks replacing 4 ancient units with brand new ones. The supervisor Adrian is always very friendly and professional and says good morning to me everyday. All of the technicians seem to really respect him and are eager to learn from him. I am shocked every day how well they work together, I have never seen a group of guys let alone vendors get along so well. I am used to feeling so much negative energy and hostile vibes from vendors getting aggregated with each other, defiantly not the case here. They have been working very efficiently and always clean up their work space behind them every day. They always make sure they are out of the way when they need to be and make sure not to interrupt business. I have had an amazing experience with Adams team of guys so far. I would defiantly recommend them to any other business or residential customer. I know when I am a home owner they will be the company I call. Thanks guys! (Adrian and Mike)
The AC unit in our 2.5-year-old home broke for the third time this summer. We called for a same-day repair and the friendly voice on the line scheduled us a visit for that evening after work. Eddie, the tech, is incredible. He was so friendly and explained everything each step of the way in laymans terms. Definitely knew his stuff. He ran a ton of diagnostics and our AC has worked better since his visit than it did the first day we moved into the home. They were all transparent with pricing, so I knew what I owed for the diagnostic. I will call them for all heating/cooling needs going forward!
Honest company, honest work, honest price. I have an old system that I need to limp along for another year. They gave me an honest assessment and sent out a technician D to repair my system. D was excellent with a great attitude and presence. Ive used Adams before and their work is always first rate and prices fair.
During a particularly cold and snowy weekend, our heating system could not hold our desired temperature. I called Adams Heating & AC to diagnose the issue. They responded quickly and sent one of their techs, Jason, on the same day, despite a very busy weekend.Jason was very meticulous in his inspection and diagnosis. He took the time to explain the issue, step by step. He presented all of our options and was very transparent about the pricing. Once we made a decision, Adams Heating & AC scheduled a repair appointment as soon as possible (within two days).In the meantime, Jason went out of his way to provide a temporary solution until the repair appointment. His level of expertise and customer service made for a great experience. He definitely went above and beyond to help us.
Adams was able to get me an appointment quickly and the service tech was able to fix the problem and right away. He was so helpful and courteous and I will definitely be using Adams again!
Dave came to fix what was assumed was an easy fix and stayed for 3 hours, even past normal working hours, getting to the bottom of the issue. After a 3 previous repair men from different companies, the issue is solved and he took the time to explain it all to me. He was clean and considerate of the space. Thank you again!
Cant say enough about Eddie. I wont have anyone else work on my system! Professional, trustworthy, knowledgeable, just the best all-around!!!
Great Service, Great Price, No Pressure! After bidding to multiple companies, I chose Adams to replace my upstairs heat pump. Marco was honest and upfront about the options and prices for replacing the old unit. I was so impressed with what he and the Adams team offered, I decided to replace my downstairs unit as well. Marco made sure I was aware of the full process and checked-in throughout the installation to ensure everything went smoothly. Everyone was very considerate and courteous and the new units work great!
We hired Adams on multiple occasions, from a complete new system, major alterations to our residence, and testing the system a year later. They have continually exemplified outstanding service throughout. We will continue to utilize them in the future for any of our HVAC needs.
Ive used Adams for years and feel that I can count on them to get it right and stand behind their work .Communication is a key issue for me, and they do an excellent job in that area.
Ive used Adams now for my fall and spring service and my service guy Dave is great. I wish every person cared this much about doing a good job as he seems to. I feel he goes above and beyond to diagnose problems and doesnt cut the job short even if hes behind. Ill continue to do business with Adams and Dave.
Your tech does not know the job. He listed issues which were not existing and quoted over $600/ for a simple problem with capacitor which was the fix by an honest tech ($15 capacitor from Lowe’s and $35 labor for 5 minutes job).Your tech didn’t accept check demanded cash and threatened to send a law enforcement officer to collect payment for diagnostics. Need to improve customer service and refrain from false diagnostics and try not taking undue advantage of customers in need of severe weather conditions
Very impressed with their exceptional customer service. They are easy to get on the phone, come out to the house expeditiously, and are so so friendly. Forest came out within a few hours of calling them yesterday even though it wasnt really an emergency and was very kind to explain all that he was doing and why he was doing it. Also respectful of not disturbing the baby! I recommend them wholeheartedly.
An Adams technician came to my house 2 days ago and recommended we add 2 gallons of Freon to temporarily provide relief until we can purchase a new system. I paid $400 and it IMMEDIATELY leaked out 100%. They will not provide any warranty or refund unless I purchase the replacement unit from Adams (in which case the $400 goes towards the replacement). I feel the technician was aware that it would immediately leak out and provided the service anyway with the goal of incentivizing us into buying a replacement unit from Adams. I am dissatisfied and do not recommend this service.
I am very thankful for Adams Heating and Cooling. They exude professionalism and excellent customer service. Lisa and Kim in the office always answered all my questions. They called me after each service call to follow up with me. Chuck, the service manager, clearly explained to me what was involved in the repairs needed so I knew what to expect. Last but definitely not least, Cory, Dave and Brian were amazing during the service calls. They were efficient, professional and made sure the job was completed correctly. I highly recommend Adams Heating and Cooling.Thank you so much for the wonderful experience!!
Dave Whiting with Adams was great. So kind, gave good advice. Explained what was needed. He earned his pay on my old system. Highly recommend Adams
Adams services my HVAC unit twice annually - always a great experience!
Dave from Adams has taken superb care of us! In the fall he aptly figured out that the company that had installed a new furnace had set it up wrong AND failed to register our warranty. He assisted us in getting all of it corrected. Last night when the power went out to our thermostat, he tried to triage everything possible over the phone and when that wouldnt work, arrived at our home in 30 minutes at 930pm to diagnose and fix the problem. Dave treats me like I was his (good) brother--kindly, professionally, and efficiently to put our home back in order just like he would do for his own home. Fast and friendly service with a smile--now thats what I like!
Technician arrived on time, was knowledgeable and courteous and completed the repair quickly. I have every reason to believe that he did a complete and quality job.
During a storm our tankless water heater, which also feeds our furnace went out. Our dog sitter called Brothers, who told her both units need to be replaced. When we got home I called Adams and they came out the following day. It was fixed in a few hours for under $500 and both work excellent now. Brothers tried to make a $5000 sale by scamming and that is WRONG. I will only use Adams.
Great service. They were able to quickly diagnose my heat-pumps problem and then gave me options - and the information to make an informed decision. The work they then performed was done quickly, correctly, and there were no surprises. My system is running like a champ again. I will continue to work with these guys as they continue to do excellent work. 5-Stars
We called Adams several years ago when an inexperienced technician from another well-known company ruined the compressor unit of our air conditioning system. Although that company offered to replace it, we decided to have Adams do they repair based on their Angies List recommendations. We established spring and winter heating and air checks and have been very happy with the thoroughness of the service. All the technicians have been punctual, courteous, and informative. We recommend Adams without reservation.
I feel lucky to have found Adams. The technician seemed more than competent and very professional. The office staff was extremely joyful to work with also. I really like their service contract offering that actually provides an ROI on the service charge.I would recommend Adams to anyone.
I had used another service for Heating and Air for about 10 yrs but the company is no longer in Charlotte. I was very nervous about finding another service. I always had the plan with checkups etc. This was a big decision for us to commit to. I researched, asked around, and checked the BBB and decided to go with Adams because they had an excellent rating. There were no complaints for all the years they have been in Charlotte!! I thought that was awesome because you cant please everyone all the time but they apparently have! I Called to set up the plan and they came out to do the check up. I was extra nervous because I thought any new company would try to sell me a new system immediately since mine is 16 yrs old. The technician came out, completed the service with his checklist which took awhile as he was thorough. He then gave us an update. He did tell us a few things that may need to be done in the future but they were little things. The technician was pleasant, honest and very knowledgeable. We are very relieved with our choice and hope to be with them for a long time to come. Thank you, Adams Heating and Air.Kay
We have used Adams Heating and Air for over 15 years. They service our home ACs and furnaces twice a year. Any of the techs they have sent have been courteous, knowledgeable and can fully explain their findings so I can understand them. They are realistic about whether it makes financial sense to repair or replace (a part or an entire unit), as well as about how long we can most likely wait to do a service or a repair/replace. They are able to give estimates of the cost immediately, unless the entire unit needs replacement. When a unit needs replacement, a specialist comes out to examine the house and to recommend the most efficient unit. I would most definitely recommend them.
Installation, timeframe, and price was exactly as they described. Went above and beyond in not only installing my new furnace but also correcting the issues that previous technicians had created. Actually had to turn down my thermostat when it was all completed because of how well everything worked.
Our experiences with Cory have been truly outstanding. Most recently he diagnosed a problem that weve had for several years with our heating cycle. Other companies were unsuccessful with making this repair. To say the least we were thrilled. Cory is extremely knowledgeable, professional, and able to explain problems in an easy-to-understand format. We couldnt recommend Cory and Adams any more highly.
Great turn around time after call was received. Very professional and conscious of current regulations of social distancing, masks, etc..
I highly recommend using Adams for any HVAC needs. Forrest is extremely professional and honest. He fixed our AC at 10 pm on a Sunday evening (same day request) during the middle of the summer. We are so appreciative of his help. I will continue to use Adams because of how wonderful our experience has been.
Upon calling Adams Heating & Air Conditioning I was immediately helped by Kathy. She was friendly and knowledgeable, and quickly set up an appointment for a service rep to visit and run a diagnostic the same day. I appreciate the prompt and professional response! Service tech arrived quickly and was able to diagnose and fix the issue very professionally. I would highly recommend Adams Heating & Air Conditioning!
Great experience with these guys. They were very polite and took the time to explain any questions we had. Also the work they did was great.
Adams began work for us as the HVAC contractor for the renovation of our new house, and we were very happy with their work throughout the renovation. When we recently needed to replace our furnace, we got bids from Adams and from another company that weve had good business with. Adams bid was lower and Jim Williamson took plenty of time to identify better airflow options throughout the house in order to improve the heating. The work was done promptly and professionally.
I was fortunate to have Chris and Corey out to our house today to replace a heat exchanger. We are in the process of trying to get our house in order to sell.We unfortunately found a crack in the heat exchanger and a short in our thermostat.We have dealt with Adams for almost thirty years and had also dealt with Jim at the main office. I spoke with Jim yesterday about our need for a new heat exchanger and by about 1:00 PM today, all the work was done.Chris and Corey did a great job and went the extra mile to make sure that everything was in tip top shape.I could not have asked for a better experience especially since we were under some time constraints.I would highly recommend Chris and Corey and of course, Adams Heating and Air Conditioning.
Jason did an exceptional job! Showed up on time, gave great advice, and offered plenty options. Took time to actually explain alternatives and benefits to each one. We appreciate having him in our home!
We have relied on Adams Heating and Air for over 20 years. When I call with a problem they know who I am and they make every effort to schedule a service call promptly and at my convenience. Their employees are courteous and thorough in their work. They are careful not to soil carpets, whether they have been working in a dusty attic or muddy crawl space. When I call Adams I know I can rely on excellent service, quality work, and reasonable prices.
My air conditioning unit stopped working and Adams had someone out to look at it the same day. Daniel St. Clair was very quick in trouble shooting the cause and had the necessary part to replace on his vehicle. Daniel was very courteous and helpful in explaining what the problem was. Very pleased with the quick response and service.
I got home one of these warmer than normal Spring days and realized my air was not working at all. I called Adams Heating and Air and they had after hours guy on call. He was there within 30 minutes and diagnosed my problem within 15 minutes with no extra charge for after hours appointment. I would recommend Adams Heating and Air to anyone and have to all my friends. The Tech was friendly and very thorough. I would definitely use Adams again.
Eddie arrived on time 3/18 to do my quarterly service check on three systems. He was pleasant the entire time he was here, did the service required and spoke to Debbie and I at the end of the visit explaining all that was done and that there were not any issues that need to be followed up on. It was a very successful Service Appointment.
After our unit went out, I called Adams late one night (past 10pm), and spoke with a real person who scheduled an appointment for early the next morning. When our 15 year old unit had to be replaced, Adams was there and gave a great quote. They had the unit in the next day, and it has been running great ever since.
Called to get quote on service at my girlfriends house after receiving a quote from a competitor. I spoke with a guy named Marco and he explained all the options to us in easy to understand terms. He was able to get us a better deal on some premium equipment and get it installed quicker than the competitor. He even called a week after the install to see how we liked our new units!
I had an issue with regard to one of my cooling units not working properly. I contacted Adams and was able to easily set an appt for a technician to assess the problem. He was on time, was very knowledgeable and after assessing the issue, checked the entire system thoroughly to make sure everything else was in working order. I would highly recommend Adams and would not hesitate to call them again with any heating or cooling needs.
It is rare that i feel so strongly! Mr. Legerre is a trustworthy person.He is efficient and speaks honestly as to the options in a repairsituation! He is my go-to guy for me and my married children!Adams is fortunate to have him!
We have had nothing but GOOD experience with Adams Heating and Air Conditioning. The service people have always come within the time frame they have given me.. Our furnace is elderly now, and we would have believed them had they told us we needed a new unit. But they keep it in tune, and give it the service needed to keep it running yet another year. I highly recommend Adams.Nancy Watson
I am a new Adams Heating customer and I am very impressed with the professionalism of the office staff as well as the technicians. They are very accommodating and knowledgeable and were able to fit my emergency in with with schedule. They are on time with top notch service. I will definitely refer them to my family and friends.
Weve been using Adams since we moved into our home almost 8 years ago. We do the maintenance plan, and Adams has taken great care with all 3 of our systems. Ive never had any reason to doubt their trustworthiness and all the work has been excellent. All the service providers use the shoe covers and are very courteous, and even kind with our children. I always recommend Adams!
Love Adams Heating and Air Conditioning. We have great service and they explain what needs to be done clearly. The work is professionally done and we dont have to worry about it being done right. We love the service staff comes when they say so Im not waiting around for an appointment. Also, unlike other providers, Adams keeps records on my system including my odd air filter sizes. No need for repeat visits with Adams! We recommend them highly. Weve used others and will never again!
Ive had the pleasure of getting to know many of Adams employees in the short amount of time Ive been in Charlotte. Their entire staff is top notch! Their service technicians are as knowledgeable as they come. Anyone you speak to on the phone is extremely helpful, friendly & courteous. I will ALWAYS recommend Adams to anyone in need of HVAC services.
The service technician was very pleasant and friendly Adams Heating & Air Conditioning is #1 with me. They are always on time and call to inform you within half an hour before arrival to perform services. They also explain what was performed at the time of service.
We were very pleased with Adams service. They were not only on time, but called 30 minutes prior to let us know when they would arrive... and they arrived right on time. Our technician was friendly and helpful.
Daniel from Adams Heating & Air Conditioning installed our new furnace last week. He was professional, courteous, attentive to details and overall outstanding. We have used Adams for all of our HVAC needs for several years and highly recommend them to anyone seeking top-notch service.
Adams Heating & Air has been great to work with! They are reliable, knowledgeable, and reasonably priced. As a real estate agent I feel confident in referring my clients to Adams Heating & Air .. and use them personally as well.Good communication, ease of setting appointments and dependable workmanship are important to me .. they have all the bases covered!
We have been with Adams over 20 years and have nothing but good to say. They are friendly, courteous, totally professional and trustworthy.We have been under an annual contract and I wouldnt have it any other way. Over the years we have had to have a system replaced and I wouldnt consider having anyone else do it.Nice to know you can count on someone out there.
Dave was very professional and courteous. He wore shoe covers to protect my home and also was diligent with the work he performed. It is nice to have a courteous and professional person to rely on when my system needs repair or servicing.Thank you,Wayne
I have have used Adams Heating & Air Conditioning services for approximately six years. I was given their name by another loyal customer who used them for 28 years who was highly complimentary of them. During each of my own contacts with the support staff, technicians and representatives I have found all of them to be courteous professional and responsive to my requests and inquiries. The technicians are consistently punctual and always mindful not to wear their shoes into my home if/when they have needed to go under my house to work. They are well organized and call me promptly to remind me to schedule my twice yearly inspections and they are thorough in their performance. Their prices are competitive and I readily recommend them to anyone who owns a home. I have no reservations in recommending them.
Dave came by on a Saturday and quickly diagnosed the problem. He took the time to explain everything. I would highly recommend
Jim, Daniel, Dave were great all very knowledgeable and installed our system with amazing care. Would 100% do business with them again!
I called Adams to help when my heat stopped working. A technician was out to my house in a timely manner. From the receptionist to the technicians, everyone was very friendly and helpful. I would definitely recommend this company!
We currently have a service contract with Adams to come out and perform routine maintenance on our 30 year old AC unit and furnace.Their customer service is excellent. Whenever Ive called in with a question about an upcoming appointment I always get the same person, and she is always courteous and professional. The techs that come out to service our unit are on time and take their time to explain everything theyve done and any potential issues they see. Would reccomend.
I have used Adams Heating & A/C for my heating and air-conditioning needs for over 30 years. I have used them for installation of new equipment, seasonal inspections, and repairs.I have been perfectly satisfied in all my dealings with them. They have always been professional, courteous, and knowledgeable.I have no reservations in recommending this company to anyone.
We had our entire HVAC system replaced (including ducting) by Adams about 13 years ago and have been very pleased. They performed a service on the furnace in March of 2013, as the furnace was not working due to failure of a part...by the end of the afternoon we were back up and running again, minimal hassle and cost! They explain everything along the way and are courteous and friendly.Weeks later we had our heat exchanger break down in our rental condo unit! Thankfully it was vacant! We had a complete new system within days! Again, courteous, friendly and everything explained to us. The cost was also very competitive!In July, 2014 as we had our condo up for sale we discovered the A/C was not working. Same day Adams was out to investigate and pinpoint the problem, order the parts and and was fixed within a day. No charge, no hassle under the warranty!
My husband and I have been very impressed with Adams Heating and Air. We selected them to replace one of our heat pumps due to their attention to detail and competitive prices. They use top of the line equipment and bundle with a great warranty. I would highly recommend Adams to anyone in the Charlotte area who is looking for a company to install/service their HVAC systems.
I highly recommend Adams Heating and Air Conditioning. Jason Corley was highly skilled, efficient, communicative, fair, and professional. He did a great job for me and I look forward to continuing to have Adams Heating and Air Conditioning take care of my homes heating and cooling service. Thank you Jason!
Adams replaced our entire antiquated heating and cooling system, including ducting, with efficient, and quiet :) equipment. They were receptive and accommodating to our special needs during and after the installation. We have retained them for annual service and maintenance. All of Adams technicians we have had dispatched to us have been knowledgeable and polite. Based on our experience with Adams over the past five years we can highly recommend them for all things HVAC.
We have used Adams for many years to take care of our heating and air conditioning systems. They have always been professional, prompt, and informative. We have received great service and fair pricing. We would highly recommend Adams as a service provider
Professional company. Service is exceptional. The Service Technicians are friendly, courteous, and explain in detail what service was provided. They have been my Heating & Air Conditioning provider for years. I would highly recommend Adams Heating & Air Conditioning to my friends and family.
Adams installed a new Trane air conditioner and furnace in my home. I highly recommend them. The staff was very hardworking and friendly. From the moment I made the appointment with Michelle, until the day Jim, Juan, Rufino, D., and Chris all helped install my new system; I knew I was dealing with a highly professional, knowledgeable, and friendly staff. I definitely got my moneys worth!
We have been with Adams for about 4 1/2 years; when they installed our new air condition unit. I felt sorry for the tech because it was probably the hottest day that summer, and he had to climb a ladder with the unit to install it in our garage; he did not complain once! We have had their service contract ever since and we are very pleased with the service.We would certainly recommend Adams to our friends!
Recently had my semi-annual service and maintenance visit completed by Jason. Nothing but good things to say, very thorough and helpful. Always a pleasant experience dealing with Adams as they provide great customer service.
Each and every time Adams Heating and Air have serviced my heating and air conditioning they have been on time, courteous, and knowledgeable. They take time to explain what they have found and also give good tips on keeping the system working well. I give them 5 stars
Highly recommend Adams! They were able to come to my home quickly and were very professional on the phone & in person. Jason Corley came to my home and was in & out very quickly & knew exactly what was wrong with our humidifier. He is very knowledgeable. I was contacted later that same day with information about price and parts shipment date. Cant say enough good!
I have used Adams Heating and Air for about 10 years for my home, my investment properties and my church. The Adams tech I use is very knowledgeable and dependable. Adams has installed new units for my home, four of my investment properties and several at my church. I use Adams for all my yearly heating and cooling checkups. I recommend Adams to all my friends.
Adams installed my heating and air 5 years ago. My unit was working great till now. Blowing fuse breaker. They came out and were very spot on in finding the problem. Id give them a 5 but they are a bit pricey.I do recomend them
I have been using Adams Heating & Air since I moved to Charlotte 7 years ago. I have an annual maintenance contract with them and they have also made some repairs for me. The technicians are always professional and informative. I would recommend their services to anyone!
We have had Adams Heating & Air Conditioning work on our houses since 1995. Johns staff has always been great to deal with from our first emergency call to the last minor issue and everyone in between.As an Architect specializing in Residential projects, I never hesitate to recommend Adams Heating and Air Conditioning to clients and friends.