Called to a few commercial AC businesses to come out and diagnose and AC issue at my office. Air Today had the most reasonable prices and was able to get to me same day. Set up the request and they arrived within thirty minutes! Was impressed with their timeliness. After 10-15 minutes of checking things out, the tech came back to inform me that an office employee switched the breaker off..........embarrassing to find this out. Instead of gouging me for the diagnostic, they charged me a more than fair price and even went around and checked my filters. Come to find out we needed new filters too. So all in all, from the time I called to inquire about service to the time they walked out the door, it took 1.5 hours. AMAZING. Thats what I call service. Will definitely be using this company again after this experience. Highly recommended. Thank you!
Thomas was extremely knowledgeable, polite,and pleasant! I highly recommend him, and Plumbing today for ALL your plumbing needs.
Our service techs Logan and Wyatt were on time, cordial and very professional. They did a great job explaining the issue with our second floor AC unit, as well as our options. Great service all the way around.
Zach Weir and the installation team at Air Today are fantastic! I highly recommend them. We used Air Today when it was time to replace our upstairs a/c system a few years ago, so when our downstairs unit needed to be replaced they were our first choice!Great communication, thorough explanations and great experience combined with an expert installation and start-up team make them the ideal company to do business with. We couldn’t be any more satisfied with their superior customer service.
These guys are superb. Top notch. Professional sales and install crew. They have refitted 4-5 out of 80 units including our club house. Highly recommend this company. You will have Air Today! Thanks again gang!
Josh was very knowledgeable, friendly and honest when fixing the capacitor on my AC unit. That’s all I can ask for and then some at 9pm on a Sunday night. Great service! I’ll definitely be recommending them to anyone that needs HVAC work done. Thank you for helping us out tonight.
Prompt reply to inspect/fix AC unit that was pumping hot air. Technician was on time, knowledgeable, explained work simply, and offered excellent advice on options. Very friendly and fixed the problem within an hour. Highly recommend!
Air Today is an amazing Company! Our point of contact person Zach was extremely knowledgeable and helpful through out the whole process! The technicians who installed our new HVAC system were amazing! Will recommend this company to anyone needing HVAC services!
Installation of my new heat system was flawless from sale to install. Top notch people on the install, Jose and team took care of my home as if it was their own, laying down tarps so as to not track dirt on to the carpet. Zach, Tim and Tyler made sure everything went smoothly. A + Transaction, highly recommend!
These guys are honest, very reasonable, and fair with their prices. They replaced our 30 year old HVAC system with no hiccups. Make sure to have them come out before going with another company!
I love Air Today.The Technician is friendly, courteous, and excellent in working on My Heating and Air Unit. Dustin breaks the technical language down and explains it so the Consumer like myself understands what he just did during the maintenance on the unit when I had questions.Dustin is Punctual for the Set Time of My Appointment!.Bottom Line you have A True Asset In Dustin at Air Today. I will always request him as My Service Tech before any one else.
Called Air Today for an issue with my 28 year old AC system. They were responsive and were out there within the next 2 days (non emergency). The unit, unfortunately, had to go due to new EPA regulation on refrigerant. In the estimate, Zach provided a variety of options with a range of reasonable prices. In addition, answered all my questions about all possible scenarios, i.e replace one, vs both (AC and Furnace), 2-stage vs 1-stage system, as well as different brands such as Rheem vs Trane, 2.5 ton vs 3 ton AC, etc. They were easy to work with, straight forward, and honest. On top of that, the financing options were great. New AC and Furnace units were ready within a week, and installation took one day. I am very happy with the new installation, the house feels better than before, they accurately measured the correct tonnage for the unit that needed to be installed. I am looking forward to another 28 years of service with these new units. Thanks!
This was the first time my husband and I have ever had to replace a HVAC unit. We quoted a couple different companies and not only did Air Today have the better price, the quality of their staff and products were top notch! Zach Weir was our Sales Consultant and he was phenomenal! He educated us on the different options we had, took us through what to expect during the install, and was even there during the installation day to ensure everything went smoothly. I highly recommend Air Today! Happy Customer right here!
Zack from Air Today was amazing. He was very informative, professional yet friendly, and patient as he discussed our options with us and then waited on us to get back to him. I never once felt hounded or like he was up-selling me. He let his quote and product speak for itself. Before making our decision between HVAC companies, he was very responsive when I had further questions. They also installed a gas line for us at the time of HVAC installation for a gas range oven. Each of the guys were very professional, respectful of my home, and kind! I would 100% use them again or refer them to friends and family!
The maintenance service was rendered by Justin today. Justin was early, professional and ensured that he explained every service, every step of the way. We have used Air Today for a very long time and have NEVER had a bad service encounter.
I cant speak too highly of the team at Air Today. Around the time everyone starts to turn on their air,, my wife and I noticed the air vents in our home werent putting out cool air anymore - just room temp air. So we called Air Today and Josh came out to take a look, he explained that our air system was completely out of freon and based on regulations and some other conditions it would need to be replaced. Josh sent us a detailed quote with multiple options depending on our budget. We chose our option and within 3 days the crew was arriving on site to do a complete system replacement. Jose was the lead installer and he and his team went above and beyond to do the job the right way. They asked a lot of questions to be sure that the system would best suit our needs, they even moved the thermostat to another wall for us because it made more sense for our needs. 5 stars. Air Today is a professional company but treats each customer like you hope a small business would - thankful for every customer from the top all the way down to the technicians. The system is running great and honestly, I wish I had done this sooner.
I was disappointed the technician ask if he should wear a mask or just show up with one on. I am vaccinated so did not wear one myself. I asked him if customers ever request him to wear a mask and he said rarely and that he doesnt believe in theme. He also shared his anti vaccination views - so I felt free to share mine as well. I would certainly not use this technician again!!
Josh was professional, knowledgeable and efficient. I will definitely use this company again.
This company is honest. I have used Air Today for years and never had a bad experience. Great service and a thorough report.
Weve been a member of the Air Today maintenance family for a good number of years but this was by far our biggest job to date. We had a new dual fuel heat pump / furnace installed along with new duct work in the crawl space below our home. Zach provided a thorough and complete sales experience and provided needed expertise to provide us with the most efficient system to meet our needs at a competitive price point. Jose and his installation crew were consummate professionals, arrived promptly and fully prepared, and took a great deal of pride in their work. Most impressive was the organizations team efforts to respond to our needs during the Holiday season and then resolve the sizable project in a single day and not leave until the job was fully complete and we were comfortable. We will continue to give Air Today our business and I would encourage others to check them out as well.
Where to begin, The disorganization is beyond words. The service tech came out on the 9th of June, said we would need a compressor replacement, and that someone from the office would follow back up with us on scheduling the repair. No follow up, called on the 18th to find out what was going on, and was told that the compressor had been ordered and that they would call me to schedule the replacement service. Today is the 21st of June, and now the office tells me that they dont know anything about the work service request, the tech that came out no longer works there, like I need to know that and the girl in the office Anita, talked to me as if it was my fault they dont know whats going on. Her exact words, well ma am I just found out about this so I dont know whats going on. ( In a tone that was very unprofessional) Really?????? This is the type of customer service you offer. Very sad indeed. We are National Multi-family company, with much need for a good Heating and Air Company, just goes to show you that people really dont care how they effect your company and it reputation - Air Today you need to check the quality of customer care service your office team is giving. You just lost our business.
The service was great and he was very professional. His customer service was top notch.
Needed plumbing help on a Sunday. Joey came out quickly and was able to get our water flowing again. Polite, reasonably priced, left our house in better shape than when he came. Would definitely call again
Excellent service.. Dustin was our technician, I called them for a second opinion on some potential issues with our heat pump system. Dustin was very thorough and explained everything and answered all of my questions which were several..Turns out that only 1 of the 3 items that I was told had to be replaced from the other company was an actual issue!! Dustin replaced the item and again explained everything he did, I asked about an Air Scrubber and he explained all the benefits of it, he quoted me a price and we agreed to have it installed that day.. Dustin was awesome, very professional and knowledgeable.. I will ask for him again in the future!! Air Today gets my vote!! So glad I called them for a second opinion!!!
Great company to work with. Very punctual and great quality! Will always recommend them 👌
Our tech was named Josh, showed up same day and fixed the problem. Explained all the issues and answered our questions. Excellent work, highly recommend. Weve utilized their services since we moved in, back in 2014 and we will continue to do so.
They were on time and did an Amazing job. I would like to thank Zach Weir for being a great salesman and for finding me the best unit to fit my house. I would like to thank Jose Munoz and his crew for being very prompt in the morning, working hard all day and doing above quality work! I am above and beyond happy with the customer service and installation that was done. Great Job Air Today Charlotte!!
Excellent serviceman. Knew the business well. Excellent service.
Excellent service they called to let us know when they would arrive I had a kitchen faucet problem and parts to install. Also low water pressure for the hot water. They knew exactly what was wrong and what to doThe cost of the repair was very reasonable and I have there contact information I will use them again and recommend them to all my friends
Everyone Ive had an interaction with at Air Today has been great. Very professional, very helpful, and very quick to respond for service. Its been an easy decision to use them for installation and servicing, would recommend them to others.
Got Air Today to install a new HVAC system a couple of days ago. Zach and his team did a great job. Very professional and system is working great so far.
Air Today installed a new HVAC system in our basement. This is the 3rd HVAC system I have purchased from AirToday and always had a good customer service experience and zero issues w/ the HVAC units. Zach, the sales technician was very professional, friendly and organized as was the initial tech that came out to look at our dead HVAC. I highly recommend Air Today and also just used them for plumbing services. Good experience all around.
Always appreciate service calls as they explain what is checked and why, professionally and courteously.
Made a call this morning due to AC unit freezing up and not cooling. Within 2.5 hours I had someone here and back up and running.Amazing service!
This company is a complete scam. They come out there install a unit on the property and then ask for a deposit and don’t even give you a price on the unit until after it’s on your property. Very unprofessional! And if you don’t pay what they want you to then they hire an attorney and try to collect it from you with threatening letters in court papers! This company is complete scammers be careful!
Very professional, responsive, courteous, respected our home and just a great company to work with for heat and air conditioner needs. The crew was 100% professional and efficient. Respected our home and put down protection for floors.
Josh, did an outstanding job with the issue we had with our AC/Heating. He fixed our issue in a timely manner was very professional and friendly.
AC wasn’t running, Josh came out first thing in the morning. Diagnosed the problem, gave me a quote for the repair along with different options for upgrading the failed part. Came back later that day with new parts, installed and still had electrical issues. Took the extra time to chase down problems and fixed quickly. I would recommend Josh and this company to anyone.
Josh, Logan and team were excellent and super friendly and efficient! Highly recommend!!
Updated: called and got a technician out to return my unit to operational. The follow up technician called prior to coming. Still doesn’t change the fact that the original work was completed without performing a functional check.Had Air Today out for my semi annual service. No call from technician prior to showing up. Fastest visit ever and I found out why the next day. He left my heat pump inoperable upon service completion. I was wondering why on a mild day it was running in “Aux Heat” all day. Does bring into question whether the technician completed the rest of the service correctly.
Always friendly and professional. They are honest and dont try to sell you things that you dont need.
If you want a company to take care of you heating and AC needs, call Air Today! They offer a contract that takes care of a service on your heating and AC each season. The technians are very friendly and knowledgeable. They can fix any problem. The office staff are very helpful to accommodate quick service if a problem needs immediate attention. Air Today has made me a satisfied customer for many years. Try them and you will be glad you did!!!
Their lawn service was blowing leaves out into the road to go down into storm drains. When I went by they were on the driveway NOT stopping for cars going by. when I stopped to question and tell them that it was illegal to go in the storm drains, and that stones hit my car, he mocked me and did not care. Said he would get out of road, and did not. I called office, and they did not care either. If they dont care about the public, then I guess they only care about making a buck. Beware - character tells you a lot about a company.
I have been using Air Today for several years. They provide excellent service. The technicians are extremely knowledgeable and professional. Today my technician was Jaron and he is the best AC technician I have ever encountered.Raven at the office provides excellent customer support as well.
Absolutely Terrific!It isnt very common to have truly personal service anymore, but Air Today has shown me that that is not the case when it comes to them. From scheduling, to arrival time, to the actual servicing I was not disappointed. I found everyone that came to work on my system friendly, punctual, knowledgeable, and very determined to not leave without fixing my issues!I would not hesitate to refer this HVAC company to family and friends. They also handle plumbing now, too!A big shoutout to: Damion, Dawn, Dustin, Logan, and Raven!!
Our technician, Joshua Gillespie, was a pleasure to have in our home. He was polite, thorough and very knowledgeable. I highly recommend Air Today.
This review is spanning over 3 years of using Air Todays services. If you want the short answer.......just call them, they will treat you right!After looking to do a complete replacement of a 30yr oldHeat Pump system (incl ducts, zoning....EVERYTHING), I called many companies to get quotes. Eric was EXCELLENT to work with on the front end and understood what I was looking for with 2 zones in my house and get something efficient for the long run (all electric house), I decided on Air Today for my needs.They were not the cheapest (far from overpriced) but glad I went with them.The massive installation was completed in only 2 days. George and the rest fo the crew were very professional and left the property clean after they were done ripping out all of the old stuff....what a job!Fast forward, had a couple of warranty issues with the new Carrier Infinity system, but each time Tim (Service Mgr) did what he could to get it fixed ASAP and was in touch with updates,From sales with Eric, to scheduling with Raven, to the repair techs, this is an outstanding group to deal with . Skip the others that you see advertising on TV as they will rob you blind....period.Thanks gang and keep up the great work!
These guys are great! I called and got a fair quote with detailed explanation of what will be replaced, etc. Eric was very informative and responsive as he came highly recommended from my neighbor who just installed an AC and Heater. The two men that came to do the installation were on time, professional and quick. They were very efficient and able to help answer any questions. I’ll definitely recommend Air Today to everyone. Not to mention they are HALF the price of Morris Jenkins!
Jaron and Logan were very thorough while doing my heater maintenance. Considering it was just for maintenance they were here 4/2 hours going through my furnace with a fine-tooth comb. I was informed of a small issue which they explained in great detail and also answered all of my curiosity questions in great detail I would not hesitate to have them performs any HVAC service in the future and I also highly recommend them to anyone who is looking for qualified service technicians. I would give this company five stars.
Air Today was easy to do business with. they were on site when promised and didnt sign off on the job until it was thoroughly tested and operational.
After experiencing bad customer service with other companies in the past, Adam was a breath of fresh air. Adam was very professional, very nice...and put plastic sheeting up and wore booties while in the house as to not make a mess. He was very flexible and even when I asked him to do a few extra things, he obliged without any issue. Adam was very respectful and worked very quickly with great quality of work! My wife and I are both completely satisfied with the work he did. We would use this company again if not just to get this quality work again. There should be more like him. We would recommend this company again. Great job!
He did a great job and was very professional.
I’ve had two experiences with Air Today and on both occasions, the techs were knowledgeable, clean and friendly. I appreciate their honesty willingness to explain what they were doing and how it would help prolong the life of my system.
We received 4 quotes for running power to our new shed and Air Today tied for the lowest cost while also being the most professional and responsive of all of the electricians we talked to. They were clear, fair, and knowledgeable about the work and process, including permitting with the town and city. We had a very good experience with both the company and the electrician who quoted and performed the work. Highly recommended!
We had a fantastic experience with Air Today. We had them install a new HVAC system and duct work for our second floor. The employees were incredibly professional and did a wonderful job. At each step of the process, they discussed what they were doing and asked about placement of vents, returns and thermostat locations. They walked us through our new system and how the thermostats were controlled, making sure to answer all of our questions. I was thoroughly impressed with the entire process and with their employees. I would highly recommend Air Today.
Damion was very professional and prompt. We have had great experiences with all the technicians who have performed maintenance over the last 2 years.
Thx so much for responding so quickly to my emergency! And thx for sending someone out that is not only knowledgeable, but responsive to a layperson’s questions! I especially appreciated that he took the time to make sure that I knew what to do if such a problem arose again.I hope that you know what a good thing you did for your business in hiring Logan! I recommend him highly! 10 stars!Lucy Welch-Allen
I paid for the service and YES the technician was very PROFESSIONAL & PROMPT. However less the 3 months later the same problem occurred again. My thoughts would be that AIR TODAY would send another technician out to to find out what is wrong or if the first technician had missed something because mistakes do happen but that was not the case. They wanted me to pay for yet another diagnostics!!! AND LITERALLY DISMISSED WHAT I SAID.. Raven was very polite & so professional over the phone as as well, but I WILL NEVER DO BUSINESS WITH THEM AGAIN!
From first diagnostic to sales, excellent professional and friendly Service. The installation crew, George, Jason and David were timely, cooperative with all my questions and very professional and competent. I highly recommend this business.
I have used Air Today for my commercial and residential needs for over twenty five years. Service and response times are beyond amazing! Today I had four smart thermostats installed. The tech Jammie Jr, was very knowledgeable set up everything. This guy was also very polite and respectful. This is something you don’t see a lot of these days. Once again excellent service! Before you call anyone try these guys out! Thanks again for a job well done!
In a time where it is hard to get even a call back from many companies, Air Today were responsive, skilled and got the job done on time and within budget. Shout out to Adam and Justin who were fantastic on site and worked with me to accommodate last minute requests. If you need a reliable electrician, Air Today is your company.
Logan, did a great job!
My technician Dustin was GREAT!! He explained everything in easy to understand laymen terms, he was polite, he had a mask andBooties on- excellent job!!
I was very please with the job that Damion did at my house for my winter check up. He was professional, efficient and helped me change my filters.
Air Today came out to provide an electrical quote on July 7. On July 23, I hired and confirmed 8/7 to coordinate with install of swim spa. On the morning of August 7th the Tech arrived within provided time frame; however stated he did not have the tools to complete the job nor the time as he had five other jobs lined up on this day. I contacted Crissy, who was extremely apologetic and attempted to rectify; however bottom line is they did not provide the agreed upon service and I was forced to pay a premium same day rate to get another electrician over. My advice would be to save time and pick another company for electrical services.
It was a great choice for selecting Air Today to replace our heating and air systems. The salesmen took 1 hour to explain our options after he looked at our units and its location. He answered every question my wife and I had. He was very detail in making sure we completely understood the differences of unit’s that were available. We were satisfy and elected to move forward with the installation.Now incomes the installation team, Shane and Elijah and You never know what to expect. First thing Elijah covered our floors from the front door all the way upstairs where the heating unit was located. Well let me tell you, Shane and Elijah worked none stop f or 10 ½ hours to complete the job. My wife and I were so satisfy from the beginning to the end of the entire process.In closing if you are in the market of replacing any of your units give Air Today the opportunity to come in and quote your unit replacements. You will be so happy that you did, we were..
Dustin did an exceptional job of servicing and cleaning our AC/heating unit. We are ready for summer. He clearly explained things. Highly recommend Air Today.
Dustin was fantastic. He was polite, answered all of our questions and did a very thorough job. We will definitely be using them again.
This is specifically for their electrical service.I give them some credit for taking over a permit that a previous contractor skipped out on. Other than that, it was a nightmare.I ask them to install an exhaust fan and add a switch. Instead of talking through options with me, they install a single switch next to my other single switch instead of installing a 2 gang. I had a different contractor patch the hole they made and install a double switch in the 1 gang hole. Much simpler. They put a hole in my wall for no reason.They drill a hole in my ceiling by accident, and dont even tell me!Labeled the breaker box in the laziest fashion possible. Most of it was wrong.They wanted to get in/get out as fast as they could without any communication.Im giving them an extra star because they did help with my permit issue as well as come back at no cost to fix some defects they created to pass inspection.
Dustin is an amazing service provider! He was on time, very polite and sociable. He was very attuned our concerns with Covid19 and took appropriate precautions. Dustin was very knowledgeable and thorough in checking our systems. He took care of what was needed and discussed things that will probably need to be done in the future. He is a tremendous asset to AirToday.
I called and they came the same day!!! Scott was very knowledgeable and even covered his shoes prior to walking on my carpet. Unfortunately, he gave me some bad news about my system needing complete replacement but, he presented economical options and did the best he could to get my system running in the meantime with a realistic expectation of how long that repair would last. I was very satisfied and will continue to do business with Air Today!
Good price, friendly staff, knowledgeable technician/installer. Justin was on time, quick, friendly, and answered all my questions. Would definitely use them again.
Very pleased as we always have been.
Very pleased with my Air Today experiences. Everyone who I worked with was very professional. All calls were either answered or voicemails were returned promptly. The installation team took great care to protect my home as they worked, going so far as to remove artwork from my wall to ensure that nothing was damaged. I felt that the prices were fair, especially considering the top tier HVAC system we received. Would highly recommend.
Professional, courteous and prompt.Will definitely use them again.A special thank you to Adam for being so kind.
We have always had good service with Air today. Their Technicians Would re are always friendly and explain what they are doing and give a heads up on any future repairs.Would highly recommend them.
Get my annual heating & AC maintenance. Jeron is awesome!!
Very impressed with the customer service representative who answered the phone, Wes Tyson. He was very kind and got help to me quickly. The electrician Newman was coordinating with Duke power and got my electricity back on quickly and efficiently. He was a good communicator and provided a fair price. Thanks Newman! Youre a life saver! I highly recommend the Air Today electrical team!
Air Today installed an air scrubber (iwave-r) in my house today.The whole shopping and installation experience was excellent.Their technician Josh did a first class job. He explained to me the equipment options in the quoting process and answered all the questions I had. That helped significantly the decision making process.The system installation was flawless. The explanations about the equipment running and performance were very clear and thorough.Outstanding job Josh 👍!
They replaced our air-conditioning unit. Service and install were done well. My wife and I had the whole process explained and all questioned were answered in a timely fashion. They kept us informed about what was going on throughout the entire process.I strongly recommend Air Today for your heating and air-conditioning needs. We were more than satisfied.
I highly recommend Air Today. They have now come out twice in the past 6 months to fix both my down stairs and upstairs HVAC. Always on time, professional and most importantly really honest with their pricing and evals.
The guys just left from replacing my heating and air unit. They were here when they said that they would be. I was given a replacement time of 6 hours. They arrived at 8 this morning and just left. It’s 11:41. 3 1/2 hours. They never stopped once. Super fast and efficient at what they do! I am very pleased. They were very knowledgeable about the unit and went over everything with me. Very very pleased with our service. We will be recommending this company to everyone. Thanks again!
I had partial loss of electricity in my home. Called at 12:40 PM and was given an appointment window of 1-3 PM that day. Adam arrived before 2:00 and fixed the problem promptly. He was friendly and explained everything. He is someone that you can trust in your house. Excellent service!
I had an outlet added to an existing circuit in the garage. Price was right along the lines of what I expected, they were able to make an appointment the day after I called, and it only took 20 minutes to install. Overall, a really good experience.
Adam and Devin were awesome, arrived early and completed the job a little ahead of schedule.I have now used them for HVAC, Plumbing and Electric. They quite literally do it all
They fixed my shower valve on the first try without any drama. What more can I ask.
I was able to get a same day appointment for an HVAC repair needed. From the receptionist to the technicians, everyone was friendly and professional. They were trustworthy and I felt confident in their recommendations. I will definitely use Air Today for all needs moving forward!
Ive been a customer of Air Today for 20+ years and they always meet my expectations. Today was no exception when Christian installed a replacement compressor. He took the time to explain what needed to be done and promptly completed the work making the whole process easy on me. I highly recommend them to anyone not happy with their current HVAC company.David W.
Actually, the technician was 45 min late but he called before my window was closed to explain he ran into complications on his current job and I liked that. We just pushed out the schedule.
Last minute mini-split install project, quick to respond and out when they said theyd be here.
Matthew was early to repair my pipes under my kitchen sink, I like that. He was very courteous, kind and knowledgeable about plumbing. I appreciate he showed me and explained to me the problem and what he would do to repair it. If I have another repair I will call Matthew and Air Today, he is a great representative for their company. Thank you Matthew
Air Todays superior competence and professionalism are equal to its excellent customer service and rapport. It is important and meaningful to work with a company that you have complete confidence in their workmanship as well as appreciate their care and consideration. I highly recommend Air Today. They truly value their customers. Im glad to be one of those.
Knowing the forecast for temperatures in the upper high 80s, I didnt want to wait to have my unit checked. I turned it on; it was blowing inside, but not outside. Needless to say, my house did not get cool. I called Air Today and a technician, Christian, was out the same day. He offered me a terrific plan for maintenance. This was an awesome encounter. No problem was found, but with the maintenance program, my unit will be serviced twice yearly, without cost.
Air Today is a great company! They have always taken care of all of my personal heating and cooling needs. They are very professional and really value customer service which goes a long way today. Im quick to always refer them to friends and family whenever they have any heating or cooling issues. Above and beyond service at an affordable price! Im happy I can trust a company with my service issues at any time.
Thomas was amazing on the phone. As am above average handyman myself, Thomas, was able to confirm my original diagnosis and guide me in the right direction to fix the minor issue I had by myself. As such, if these corrective measure dont work, Thomas and Air Today will be the first people I call to come out and diagnose and fix my plumbing issues.
Always on time and always with our best intentions at the forefront. Air Today has serviced our AC since day one and its in tip top shape!
Christian was great from start to finish. Timely response and straightforward in assessment and fix. Thanks a lot for the help on a Saturday. You all are my hvac company moving forward.
Christian came at the expected time and thoroughly checked over and evaluated my air conditioning system. He was very good at explaining what was going on and laying out the options to give me the optimum performance.
I had the absolute best customer service from Joey Steen when i went with Air Today to fix my plumbing issues after a pipe burst. He was courteous, worked quickly/efficiently and was professional without making me feel ignorant to the plumbing process. Joey took the time to respectfully explain what he found, my options for fixing it, the purpose behind his recommendations and did not try to push me into any decisions. Unlike the Morris Jenkins people, i felt like Air today was reasonably priced and HONEST with me regarding the problem. What is crazy is that i called back to cancel my appointment after deciding not to pay another service fee ($79) when the manager/supervisor-Chrissy stepped in to remove the fee altogether then offered me an additional new customer coupon to show me that my business was desirable. This made me feel appreciated and told me that money is not what they are about, its customer satisfaction! I would highly recommend Joey Steen of Air Today, because he knows his stuff-You wont be sorry!PS. I also plan to request him when i go back to Air Today for an upcoming water heater purchase and install in a few months.Thanks Joey!