Great customer service and positive attitude. Yesterday my car stopped suddenly and I thought the battery may be dead. Called Cedar Rapids Towing 24-7 and Mccoy came to my rescue and explained to me that it wasnt the battery, but the alternator. I give him 5 stars for being genuine, helpful and honest.
I got a flat tire today when I was driving on the freeway. Jason from Cedar Rapids Towing 24-7 who came to my rescue was awesome. He helped me change my tire in a matter of minutes! Great customer service. Definitely recommend this place!
I was stuck with my car on the freeway and I called Cedar Rapids Towing 24-7 for assistance. Jason was the man! He helped me tow my car. Five Stars.
Jason towed me this morning when i was stuck on the freeway. He was the most personable, nice and helpful driver I have ever encountered. He turned a bad situation into a good one. Totally satisfied with the service.
I got stuck in the freeway and just 15 minutes later Mccoy from Cedar Rapids Towing 24-7 came to assist me. He was a very professional guy. He towed me off the freeway and took great care of me. Great.
Although it was an unfortunate situation, I had the pleasure of working with Jason from Cedar Rapids Towing 24-7. He gave us a fair price and provided a detailed tow bill for his services unlike the other company. Thank you for everything!
I was stuck on the freeway because of my flat tire a few days ago. Jason from Cedar Rapids Towing 24-7 came to my rescue. He took only 10 minutes to come to my location and within another 10 minutes i was on the road again. Great!
My car broke down yesterday on the freeway. Called AAA and Jason showed up in less than 15 minutes. He was super friendly, and most importantly efficient. He towed my car off the freeway to a mechanic shop nearby. Thanks him a lot.
Received amazing service from Jason. He showed up 15 minutes after i called and had my car ready for tow shortly. Very much satisfied with the service.
You guys are the best. Great service. Would use again!
Cedar Rapids Towing 24-7 is great!!! My technician Jason was on time very professional and took the pain out of being standed. He greeted us and provided excellent service.
Never use this company!! They refuse to give you receipt, over charge your card and lie about how long the tow is going to be! When you call to ask me about it they hang up on you!
This is the biggest joke of a company. Yesterday I waited 2 hours when I was told 30 min and nobody showed and I called them back and they said no one could make it and I was on for this morning at 8 . I was told when I called at 810 that nobody could make it this morning . This company is a complete joke.
Our car broke down yesterday in the rain and Jason arrived very promptly and was able to tow my car within the hour I called. Definitely recommend!
I had a great experience. Jason called before he came over and arrived right at his ETA. He was professional, polite, and very personable. It was a breeze working with him and he took good care of my baby. Would not hesitate working with them again if I have the misfortune of getting stuck again.
My father and I got stuck in an unfortunate situation. With a flat tire and stuck at a construction site as the day gets dark on a Saturday night. Most places we called were closed, but Jason picked up right away to get our location. He arrived within 15 mins and helped up switch out our tire. Easy to deal with and Loves his job!! Very highly recommended I would use his service again!! Very pleasant to deal with!!!!
Need a friendly, reliable car tow? Call Mccoy!!! He is the best! Ive called on him twice and he is very reliable and dependable. Very professional service - look no further!
Amazing service and high quality work from a genuinely nice guy! Jason was busy when I first called and then forgot to call me back but was profusely apologetic and showed up early the next day and to give me high quality service by expertly towing by car from the bowels of our building garage to our narrow alley street and then to my mechanic a few blocks away. Fast service! Came within time promised. Appreciate the help. Very efficient! Thanks Jason!
I locked myself out of my car earlier this evening and was super frustrated because I thought it would be hours before I could get back in and get on my way home. I called AAA who dispatched Cedar Rapids Towing 24-7. To my surprise, they showed up about 15 minutes after they were dispatched! Jason was very professional and quick at getting me back into my car. The whole process took less than 5 minutes and I was on my way in no time. Thank you!
Fantastic service. Got bogged on my front lawn. Jason was there within 15min and had me out in 10min. Great price. Thanks mate.
This towing company was extremely responsive to my request and went way beyond normal customer service. I called at 8 pm because my dads car had stalled out in a street out of the city. McCoy helped me clarify if indeed my dads car was parked illegally and after determining that the car would be safe for the night we agreed on an early time the next day. They called my dad, arranged with him to meet and had even offered to Pick him up. I highly recommend this company if youre in the unfortunate situation of needing your auto towed.
Update 5/20/21Update 5/20/21 They were dispatched thru our roadside saying they would be here between 148 AM and 208 AM. Its 233 AM and they wont answer calls even from our road side assistance company! Lied saying they didnt have a order when I called right after they were assigned as the towing company then our roadside called and confirmed they had the information and would pick up shortly. Needless to say this has been a 3 hr order and still no show! Rude when answering calls, horrid customer service skills which havent improved in the 11 months since we last attempted to use them through our roadside which they are paid for!! Absolutely would NEVER SUGGEST ANYONE USE THEM!!THIS REVIEW WAS FROM 11 MONTHS AGO-20 min before they are to arrive to tow us the rude guy calls giving us an excuse the driver was dispatched to assist w the sheriff dept and werent coming but was insanely rude as we had already been on the side of the road over 2 hrs and its 2 am on a Monday morning! He offered no advice or anyone else to try and contact or anything! His reply was there isnt customer service people here over night yet clearly hes either the driver, dispatch or someone in the company and you would think would have more compassion for a woman and her 16 yr old on the side of a highway in a construction zone in the middle of the night who cant drive the vehicle as the tire cant be reattached to the vehicle or we would of drove it the 6.6 miles home! Worst company ever!
They could not do the job
Big thank you to McCoy at Cedar Rapids Towing 24-7, Took good care of my daughter and got her home safely on Saturday night.
11 mile flat bed tow was $219, did you see that $219 for 11 miles
Another fake company