Top notch customer service.!!! Dillen and his team listen to what I had to say about my truck and are gonna take it from there!! Coopers American service is a well knowledgeable company that will always fit your needs as a customer! 10 out of 10 recommend to anybody looking to have their vehicle worked on!
Sorry for being so late with this but you were awesome and did very good work at a great price. I would definitely recommend 👌you to anyone that I can. Thank you for taking care of the truck and Ill be back again
Great guys. Great prices, excellent work. They dont try to oversell or upcharge. Only place I will take my vehicles.
At least every time I have been here it has been friendly, fair, and straight forward. Yes it does take a little time to get your vehicle repaired but considering how many cars I see there for repair, I will cut them the slack that is owed a true godsend in this day and age.
I am happy with Cooper’s they get the repairs needed in a timely manner and the place is always helpful to the customer. I will continue to use them whenever any of my vehicles need repair. Got my Yukon back and ready to go. Thank’s Cooper’s
I can’t say enough great things about Cooper’s! My 2005 Mercury Grand Marquis starting having issues and so my husband called them up and they fit us in the next day. Was given a few options on a fix and they ended up saving us a few hundred dollars! Very kind and helpful! Sometimes as a gal repair shops can make you feel under qualified in the knowledge department when it comes to cars and I never once got this impression from them! Thank you Dillon and your team for all your help!
What an amazing company. I was driving through town and my car broke down. Stranded. Completely on my own. Was referred by a random local woman in Boise. The owner of the company, the guy with the glasses, completely took ownership of the situation. He Explained to me everything that was going on with my F150. I confirmed everything online because I don’t trust anybody. Everything that he said was spot on. The work they did was impeccable. I wish this kind of service was available back home. The price was more than fair. The technician was amazing. Five stars. Quick service. If I could give them 10 stars, believe me I would. Just amazing. Thank you so much.
Best place to go to get your vehicle fixed.
Staff was extremely knowledgeable and helpful highly reccomend
These folks are the best! Plain and simple. I have taken my Dodge Ram 3500 in for several issues. They do fantastic work and will bend over backwards to get your vehicle done in a timely manner. Theyve stood by their work one hundred percent. This is the only shop that will be touching my Cummins period.
Bob Barker got it right in his evaluation of this company/service... in fact as I read the reviews and contemplate the service I received, I think they are a God send in a world of crooks and I cant believe they are right here in Caldwell ! They care and just as importantly theyre good at what they do.
Im new in town and went here on a word of mouth referral to get a car I was looking at buying checked out, best thing I ever did. These people are great! Its a family owned business that really knows how to treat a customer and do right by them. The owner has excellent values and you can see that he passed those values along to his son who is the General Manager. I was in the lobby for roughly an hour (a lot of that time was spent talking to the owner and his son) & I have never seen a business go out of their way to make the customer feel like they were part of the family and do the little things that maybe they could have charged for but didnt because they know that by running their shop that way you would come back, your children and their children would be coming in giving them their business as well. They also have a great deal of knowledge and experience with all types of vehicles and willingly pass that along to everyone. Ive used quite a lot of repair shops in my time but never one with this level of service and standards. They made it another good reason that I picked this area to live.
I Dont take my vehicles any where else coopers has always been good to me
These guys were absolutely amazing! They fixed my truck in a very timely manner, communicated with me through every step of the way, and were very reasonably priced! I cant recomend them enough! If you need something fixed, and you need it fixed right, this is the place to go!
Great customer service very attentive to customers concerns and great vehicle service
The guys are amazing!! My husbands Nissan Titan truck had a ton of issues which were all covered by warranty besides a few fees. We didnt know about this shop at the time and had it done by Caldwell Automotive (horrible place) well we got the truck back and it still had issues, my husband heard about this place from a coworker and had them look at it. They went above and beyond, were SO kind and we were able to finally get it fixed. Will always be going here in the future if needed and will recommend to everyone!!
I’ve experienced great quality and prices at Coopers. Been going there for years. They help problem solve and are patient with questions. Love them!
Bob Cooper personally took on the challenge of diagnosing my 1994 E350 Rv. I am pretty dang savvy when fixing vehicles but I couldnt figure out why the engine was acting so strange. Between he and his mechanics they figured out the issue of a broken solder joint in the main ECU and sent it out to be rebuilt for a fraction of the cost of a new one. He sent me pictures of his progress and diagnosis throughout the entire process. I highly recommend Coopers American Service. Every one there is so friendly and easy to talk to.
Owner and staff were amazingly kind and great to work with. They got my vehicle in same day, diagnosed, and fixed within a couple hours. Couldnt be any happier with the service I was given. Highly recommend Coopers!
Fair prices, great service will use again and highly recommend.
Bob is amazing! Saved us in desperate circumstances, we were down both vehicles and called in. Fixed one the same day so thankfully we were able to get back to functioning. Reasonable prices, friendly fellas in the office. Plan to be a long time customer. Thank you!
Great guys I have used them a few times now always reasonable pricing and they dont hold back.
Really wish there was less than one star. we came into pick up our truck because our brand new motor we put in the truck they said didn’t work. then 3 men proceeded to scream at us after asking simple questions we have the right to ask about our vehicle. then when they called us back to tell us our truck was done he said “i put your title in the center conceal and i never wanna see any of you again”. this was very terrible service and i don’t recommend taking your vehicles there. then proceeded to lecture us about “acting like that is never going to get you anywhere in life”. this is absolutely terrible service.
These guys are just the best in the business!! Always tell you what is wrong and how much it will cost up front. Excellent service, THE place to go!!
These guys are really awesome. I could write for an hour about how nice they are. They are the most honest mechanics I have ever used. It is a family run business and you feel like family when you go in. I have taken in my gas and my diesel vehicles and they do a great job on both. I never feel like I have been sold anything that was not needed. I trust them with all my vehicles and they are just the nicest people to visit with. Needless to say I would highly recommend them, as I have already done many times! It will save you time and money to stop and say hi.
I recently moved here from Georgia and started having alternator problems. Coopers was recommended and from the time I walked in to the time services were complete, I felt secure and confident. They went above and beyond. Would never consider using anyone else. Thanks guys!
I do most of the work on my familys cars but there are times when the world catches up and i get to busy to do it myself. and when that happens i have no problem knowing that when i send my wifes car in for a repair or a service i am getting the best local service from good local people at a price that i cannot complain about. i strongly recommend taking your car to coopers and letting Bob and his crew take care of you and your auto.
Greatest group of people inside this shop. Thanks to Bob and all the crew. Customer for life.
We are very satisfied with Coopers in Caldwell, We have been treated fairly and with great care to our vehicles, We highly recommend Bob Coopers Automotive. His staff is extremely knowledgable and his prices are fair and reasonable. Thank You
I have known Bob Cooper and done business with him for 20 years at least. He has been there for me through my Grand Prix, Chevy Camaro, Ford Mustang, and now Ford Explorer. He is awesome, a dream come true, hes always fair in his prices, goes the extra mile for you without the gouging, and picking your vehicle apart to fix things you didnt ask about...I love this guy, I recommend him and his shop to All.....
Bob Coopers place is the only place Ill ever go. Hes honest, goes the extra mile, and is very reasonably priced. He doesnt fix things that dont need fixing and he clearly explains things before they do the work. I cant recommend enough!
Thanks Tom for fitting me in youre a lifesaver
It is also Factory Tech repair which is the one I also used. Steve is the most knowledgeable and helpful tech I have seen. If you need a repair or service they are who you want to use.
The service was great and fast
Coopers is the only place to take your vehicle... unless you like overpaying, repeat issues, or shotty work. I have always been impressed and never let down by Cooper and his team. One of my favorite things about Coopers is when asked a question, they dont look at you like youre a tard, talk down to you, or roll their eyes. Fantastic group of people, excellent work. Ive never gone anywhere else since discovering Coopers. Lifetime customer right here.
Friendly, modern beautiful shop, and all very professional!
Coopers the real deal. An honorable man who genuinely helps people. Excellent, trusted service. Tell all your family and friends
Coopers American Service is a fantastic location to have your vehicle worked on. It is hard to find a great, reliable and HONEST shop and I will continue to take my vehicles to Coopers.
I wish I could put less than one star for this place first off the guy said he would tow my vehicle and diagnose the problem for free then he let my car sit in the shop for three weeks and I called and asked throughout those three weeks how things were going with spoken to very rudely every time they could never tell me anything that they were doing on my car so after about 20 days of this going on I told him forget it I will get it fixed somewhere else then the guy blew off the hook on me told me he was going to beat me up I had to call the police and then I ended up having to pay almost $300 for them to do nothing do not go to this place it is a terrible joke diss honest bad companyThen the guy made me push my car off of his property down the road but the weirdest thing is the freak offered to help me push it I’ll tell you what these guys are downright hillbilly creeps!
Great man and great people.
Cooper’s American Service is a Godsend! I’d been looking for a place that was honest and fair. This is THE place!!
Good fast service
I had my car at Coopers American Service for about a month. I was expecting them to call me with a diagnosis and a quote and they never did, even after I called to ask. I got back my car in the same condition as when I left it.
Love Coopers
Got two tires for my motorhome for 100.00 that was a steal