After going to a few places in burlington, I followed a recommendation for Brian’s North End Auto. They were incredible - hands down. After taking my car in the morning, Brian called me in the afternoon with a list of diagnostics and options for each issue. He took time to explain each part of the process and told me the prices. I am so glad I’ve found a reliable place in the area that I will return to!

Top flight operation! Brian and his crew are super efficient, courteous and honest. This is a major garage with several bays, excellent techs and highly competitive pricing. 2 BIG THUMBS UP!

I’ve gotten a lot of work done at Brian’s and always had a good experience. Most recently I had them do my inspection they found I needed to get my rotors and brake pads replaced (which I already suspected I would need). They were super accommodating. when I didn’t have my latest hard copy of my insurance they offered to print it out for me. Brian called once they did the inspection and walked me through it all in super easy to understand terms as I’m still learning about cars. I’ve always felt that Brian’s is super transparent and fair. Customer for life!

Professional staff, fair and clear prices, really appreciate these guys! Highly recommend them!

Brian is a very down to earth and easy to talk to mechanic. He provides exceptional service, and even ordered and installed my preferred brands of parts by request. His technicians in the building are reliable and do their job just the same. I had a rather large amount of repairs, and he was very forgiving allowing me to split my payment over a few weeks because of the large bill. Im very grateful for this guy!

We have taken our vehicles to Brians for years and only received the best, most fair and professional service. Its definitely the best mechanic shop in Burlington and surrounding area. Super friendly service, no BS, fair price. My parents both fix cars and my standards are high for a good place to take my vehicle - I truly cant say enough good about Brians Auto.

Fair and honest. Genuinely nice people. Stands behind their work and treats their customers as family. I recommend them whole heartedly. You cant go wrong.

Brians north end auto is awesome! I had several terrible experiences with both mechanics and dealerships in burlington, but once I went to brians for the first time I never went anywhere else. Ive been going there for almost 2 years now.. They are always helpful, and would look at my car for free when I noticed a problem to see if it required immediate work. Often times, in situations where they could have duped me into getting an expensive repair, they were honest about the repair not being important immediately. Honest, thoughtful people. Ive never had a better experience with a mechanic!

I have been going to Brian for the last 16 years and four cars, since long before he bought the shop. He has always been great to deal with and takes care of his customers.A few weeks back, I had car troubles on a Friday night - I knew it was a long shot to get through but I called Brian and he looked at the car immediately and fixed the issue. While I was extremely grateful, I wasnt surprised as Brian goes the extra mile!

I was visiting Burlington and at 5PM my car wouldnt start. I just got a new battery before the trip. Brians was the 3rd place I called but the most helpful. He went through all the options for me to get my starter replaced for a low price. The other places quoted almost double. Brian is the kind of mechanic I wish I had in my city...honest, helpful and caring. He even apologize for not being there to fix the car the next day because he was off. But his staff was excellent and got my car fixed before lunch time. Most places you might not see your car for days. Thanks for saving my vacation in Vermont and I will be rooting for your success.

Brians North End Automotive is the only mechanic I trust my vehicles with. I have been taking mine and my wifes vehicles there for about 5 years. The team is friendly, honest, and easy to work with. They go out of their way to accommodate you, find you the best prices, and explain every issue with your vehicle in laymans terms. I 100%, without a second thought, recommend Brian and his team to anyone looking for a great mechanic.

Needed a last minute radiator replacement on an old car and they took care of it at lightning speed.

Brian and his crew took me 5 mins before close on a Friday, drove to pick up a part for me and did the work after hours because I couldnt get home safely and didnt have any options.

Excellent customer service! I recently moved to the area and this was my first experience with Brian’s NE Auto. The staff was friendly and I feel like Brian truly cared about helping me and fixing the issues I was having with my car. I highly recommend this auto shop!

Everyone wants Brians to work on their car. Theyre in high demand, and well worth it. Never up-charging, always willing to work with you to find a solution to your cars problems that works for your wallet. Highly recommend.

Great place for a handicapped person to get gas. The owner came out personally to pump the gas in my car and I really appreciate him going out of his way to make sure that I was taking care of and you dont see that type of service anymore around Vermont.

Great service! Brian is on top of his game and puts his customers first. I needed a new battery and he took me in right away did it in 10min and set me on my way.

Professional, friendly, and helpful, Brian took the time to explain the inner workings of my car to me.

Best service around. Brian and his whole team are honest, friendly and genuinely wants to help people get back on the road. Cannot recommend these folks enough!!

Brians is fairly priced, honest, and have great technicians. They are always willing to take a second look at a repairs theyve done as well. Owner and manager are super friendly as well.

Awesome garage. Great service.

One of the best auto mechanics Ive dealt with in awhile. Honest, straight forward and affordable.

Brian is the man and his team is great. Trustworthy, knowledgeable, and timely. No complaints!

Brian squeezed my van in on super short notice (had a flashing check engine light) and swapped out the spark plug and ignition coil himself so that I could get back on the road. He was beyond pleasant to hang with and extremely knowledgeable and professional. A++ operation they have going over at Brian’s.

Great experience, top notch work and good prices.

You really can’t find a more reliable and honest mechanic shop than this. Brian and his team really go out of their way to make sure you get the service you need at a very fair rate. What I love about this shop is that Brian explains everything going on with your car very clearly and will really go above and beyond to help you out. I can’t recommend this place enough!

Best experience Ive had at an auto shop. Everyone was friendly and helpful. Mike helped me fix my lights in almost no time at all. During the process he told me that my dad, who had previously tried unsuccessfully to fix my lights, was just trying to do something for someone he loved. I relayed this to my dad and he started tearing up...he says hes now a lifetime customer. Thanks Mike and crew!

Brian and the crew are absolute gems. Honest, willing to take the time to chat and give you information on what is going on with your car and also show you pictures did better understanding and creates a space for listening, and asking questions. Gems I tell ya (:Prices are reasonable as well.Overall helpful, and a great service to the community.

Brian and his team are awesome! They are very very honest with you. Im always nervous when I go to mechanics because Ive always been screwed over in the past. I dont think Ill go anywhere else for things my fiance cant fix except for Brians. He doesnt try to rob you blind and they do a great job! I recommend him to my friends all the time.

Its hard to say enough good things about Brians Auto. Brian himself is an actual, topnotch dude, and hes put together a staff of great folks.We all know the challenges of finding a good garage, and you can go through the check boxes of why Brians is outstanding:- Quality of auto work and advice (A+)- Customer service and organization (A+)- Pricing (A+)- Scheduling availability (A+)- Location (kind of odd because it depends where you live, but right downtown and close to the waterfront while you wait!)- Feeling you get when you pay the bill (A+)Ive worked with Brians for years now, on snow tires, post-deer accident issues, oil changes, funny noises, light issues, inspections, etc. My only suggestion, and maybe this is a liability issue, would be if they could convert the general store they just acquired into a bar/cafe, so people could chill and have a brew while they wait, pop open a laptop and do some work, etc.Full marks.Thank you Brians Auto.

Brian continues to be my hero! The first time I brought my car there after it suddenly began making a god-awful sound, he took the time out of his regular work to quickly find the problem and tell me the quick fix--I have been a loyal customer ever since. He is fair, honest, trustworthy, and very kind. Somehow he even always remembers my name! I have recommended him to others and will continue to do so---Im really appreciative to have a mechanic I can trust and who does good, fair and honest work. Thank you Brian!

Ive been taking my car to Brians for years and they are the best car place Ive ever been to. As a woman, its not always easy to find a shop where you will be treated with respect and no one will try to rip you off. I have found that at Brians auto. Everyone there is really helpful and generous with their time. I cant say enough good things about Brians.

Brian is the BEST. Very friendly and considerate and really knows cars. We have been going there for over 15 years and he has never steered us wrong. His diagnosis are quick and the work is done in a professional manner. He has been very kind to me and all of my family members who now go to him regularly and are very pleased with his work. Love you Brian.

My car was towed in and Brian took care of it immediately. Weve been loyal customers for years and this is why. Excellent personal service and highly knowledgeable staff makes this the go to place!

Ive been coming here over 10 years. Best place around. Brian and his staff are honest, hard working people and very trustworthy.

Extremely happy I found Brians. I had a major issue with the car I was taking my daughter up to college in(and leaving with her)... barely made it to Burlington from southern Ct...I was going to take it to a Jeep dealership south of Burlington but much better reviews steered me to Brians and I am sooooo happy I did.He is very professional/friendly and was truly concerned that it was done thoroughly(extra part) knowing my daughter would be driving it. Thank you Brian.

Brian always goes above and beyond to give the best, honest service. Thanks!!

It’s hard to find a good mechanic to work on diesels. It was well worth the wait, great job!

I had a bad flat on my way to work and everyone at Brians was incredibly nice and helpful! Very quick service and fair prices.

This place is just amazing!!

Amazing, had my car looked at and didnt even charge me for their time.

Brians had a good food operation. As in, I routinely drove 10 to 15 miles out of the way for sandwiches. Great staff, great service.After having ditch the food and becoming a full service garage only the owner harassed and threatened me online. I cant speak to the quality of the work in the shop but as somebody who works in human services, the ownership had failed on a fundamental level to demonstrate a basic humanity.Judge for yourself the quality in the shop... but based upon my experience you couldnt pay me to go anywhere near this establishment ever again.I have changed my rating from it was okay to hated it, and if there was another choice I would have picked that...

I Can’t say enough about this man and his staff! I was In Burlington for a medical procedure for my daughter on 2/15/19. I broke a strut in my van and called Brian’s automotive. Brian got me right in and He and Jen provided us with transportation to UVMC and back to the shop! I had a pretty bad day and these people made things a lot better! I would recommend Brian to anyone who is looking for a honest and caring mechanic! Top notch service for sure!

Friendly, helpful, knowledgeable and great customer service. Took my 2008 Prius there and Brian went above and beyond in diagnosing it and getting it fixed.

Brians is great!!! He has an amazing group of people working for him. They provide knowledgeable reliable services they are friendly upbeat and outgoing. Bringing my car to them was painless with a side of humour! Thanks guys...no kidding either lol

Brian is the first mechanic I ever met who I think cares as much about my car/family as I do: He strikes that perfect balance between we want this car to run well as long as possible and I have other bills to pay besides this one. Hes friendly, his pricing is fair, and I feel like he has a long-term plan for my car: More like a car doctor than a mechanic. As a woman, Ive often had mechanics talk down to me, or try and screw me on what they think I dont understand. I cant imagine anything like that ever happening at Brians, and I actually look forward to taking my car in. All his employees are great. Ill never go to anyone else.

Friendly, knowledgeable, great customer service and reasonable rates. They are my go to for any automotive issues when my car is in Burlington!

Great service

Brian seems like a genuinely nice guy. I brought in a motorcycle for some electric work and he was able to diagnose the problems. Unfortunately, Brians auto is more of a car garage and he had just gotten really busy so he didnt have time to work on a motorcycle. He was super honest about it and didnt ask for any payments for the work/time/materials he and his employees may have used based on principal. If youre looking for a trustworthy mechanic that wont over charge/diagnose Id go here.

I asked via Facebook for the best car repair spot in town. Over and over I heard about Brians North End Automotive. A good business has a strong reputation on and off the web. We were very happy with our choice. If youre new to town and you want a solid place to send your vehicle to, theres only one place to go.

Brian went above and beyond what any repair shop has ever done!! I had an ignition coil replaced on Friday. It went bad on Saturday. I was in New York on Monday and called Brian to discuss options. He sent me to an Advance auto parts to replace the bad coil. They gave me trouble about getting a replacement. So Brian called his advance auto and had them call the store so they would replace it with no charge. He then walked me through how to do the repair myself. It was really easy. Thanks Brian ! Im really glad I came to your shop.

Brians is the best. Known him for a long time. Since he bought this place 2015 he has made many improvements and expanded it.Opening a undercosting service mid September.this year 2019The best place to go for all things automitive

Their work is top notch in my book. Ive been using their service for many years and have always been satisfied.

Always solid work. Friendly people and reasonable pricing. Make sure to get an appointment, they are busy.

Brian is a top notch guy, a great mechanic and honest as the day is long!! I wouldnt trust anyone else with my car. Been coming here since I moved to Burlington 21 years ago.

Great service Honest Value

Just bought the Friday Fried fish & fries combo for $7.99. If you like fish its the best deal in town. At Brians deli next door to the auto shop.

Quick and good service.

Fit me in during a busy time, helped me out in a tough schedule of needing my car back & got it done! Really nice people!

Brians is probably one of the best old school mecahnics left in the area . Brian is straight forward with prices and being honest. Hes very skilled with cars. Hes the only mechanic I trust with not only my car but my friends and families. He keeps your car up tpo safety and make sure everything is good to go.

Honest, smart, reasonable, well-organized shop.

Had a screw in my tire, Brian was able to pop it out last minute and saved both my night and the tire. Very nice guy and would highly recommend stopping by if you need help!

Great service!

All I have to say is that calling this shop was the single best automobile maintenance decision I have ever made, and I will patronize them exclusively from now on.

Professional. honest. gets the job done.

Very helpful and checked in with me before doing work that would cost more.

Great shop to work with, trustworthy, dependable, and timely. Great place if you work in the city, no shuttle required!

I love this to share100% audience

Very fair, knowledgeable mechanics. They will treat you right.

Brian and his crew are friendly, honest, and knowledgeable. You cant beat their service!

Trustworthy. All you need in auto repair.

Helpful, kind and honest! Big fan!

Great customer service, very trustworthy. Have been taking our cars here for years.

These people are a dream: knowledgeable and extremely friendly

Honest. Great service

My initial conversation was professional and neighborly!!

Simply the best service

I was visiting Burlington for the weekend and my rental car had a tire going flat. They patched me up in just a few minutes. Very kind