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Keiths Towing - Redding Tow Truck Company
830 Twin View Blvd, Redding, CA 96003, United States
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Keiths Towing - Redding Tow Truck Company

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Hy
Review №1

Just wanted to give Nick from Shasta a huge shout out and thank you for taking care of me and my suburban. He was so kind and professional. Truly appreciate him getting me off of the highway and into the dealership in Redding! You have a great employee here!

Le
Review №2

Great prices, fast service and very experienced in what they do. Highly recommend!!!

An
Review №3

Bryan was incredible and very helpful! They were having a busy night and they said it would be about 45 minutes, and that was spot on. Thank you so much Bryan! And we’ll definitely refer Keiths Towing to all of our friends!

Er
Review №4

The office staff and drivers are a pleasure to deal with. My dad and I both had need for their services this past week. The tows involved several miles of dirt and several hours of time. The drivers were courteous and helpful and took great care in not doing additional damage on narrow overgrown forest road.Would recommend without reservation.

Ma
Review №5

They were on time give or take a few minutes and expensive as hell but they got me and my baby back home safe so Im happy!! The driver was cool and he could drive pretty good, naw thats a lie he could drive good, he has handles!! Plus we had a cool conversation on the way. Thanks Keiths towing for getting me and my baby home safe

Jo
Review №6

Most efficient service Ive seen in the 53 yrs Ive been on this rock. Needed to get my Alti to Nissan.Got it there without a scratch and an envelope with $4000.00 in cash that my friend accidentally left in my car! No joke yall. You want proffesional?Call Keith!

Be
Review №7

Victor met us in a remote location and towed us for several hours. Not only was he incredibly professional (safe, thorough, and prompt) but he spent several hours being kind, courteous, and patient with my 7 year old autistic child. This could have been a really horrible day (plans change => meltdown) but because of Victor my kid had a great day with lots of questions and conversation. I cant begin to say how great of a person you are. Thank you!

J
Review №8

This last Friday my grandmother went to Redding to go shopping.On her way back she hit fog, lost the yellow line, and moved right just a little to far. She ended up 5feet down an embankment in mud. They had to bring out a wrecker and flatbed. Chris and Josh were absolutely the best people for this job. They hooked up the wrecker and had the truck out within the hour, all without being able to take a lane, and having to reposition the truck 4 times. All the time I was driving there (about an hour out) I was glad to find her with good company that really cared about her. They even helped me transfer all the groceries from her truck to mine. I would definitely use Keith’s towing for all my recoveries

Ma
Review №9

AAA called Keith’s towing for me and Jose came out to help me. Jose is very friendly guy and very efficient. Keith’s always has great drivers that have come out and their customer service is always amazing. Jose has come out the last two times to help me and both times he was amazing, very helpful and I left feeling very pleased with the services. Jose definitely deserves a raise.

Am
Review №10

Waited on another company for 2 hours and called these guys and they came and helped in under a half hour. Very professional, clean trucks, lovely Staff, very pleased and highly recommend! Nick was who helped me over the phone, very fast paced

Co
Review №11

HORRIBLE Company. Call PREMIER TOWING. - 2 of 3 tows from this company and tow is refused, and still charged $150.00. and the 3rd tow I was informed of additional fee before tow.... Sorry to Owners of this company, I tried you 3 times!! And when speaking to your manager he said to resolve my complaint I can come into his office and confront the driver..... NOT PROFESSIONAL... SHAMEFULLY WRONG!

Ar
Review №12

Around 1am on a Tuesday, super rude lady on the phone who got mad instantly and doesnt seem to understand English.I only got time to say one sentence, sheshouted (unclear) that the service cant get to me while its CLEARLY stated on the website, had to hang up because of the shouting.0/20

Tr
Review №13

I was towed by Scott and also assisted by Donna. Donna did a excellent job communicating and getting my location for timely service. Scott was just amazing with helping my figure out the issue and was super fast and friendly. I am so glad to be able to be assisted by such great team. This is the greatest business. Thank you for all you guys do for other travelers. I am truly blessed.

L.
Review №14

Very professional attitude. I appreciated the several attempts Tim made to get me back on the road, but eventually had it towed to be serviced. Thanks for the excellent customer service!

Da
Review №15

I’ve used Keith’s towing on two occasions in the last few months. I’m happy to say both times I’ve had them assist me was an amazing experience. One a lock out and recently a tow went perfectly without even a question these guys are trained well and know exactly what they are doing.

Pa
Review №16

Service representative was professional and well informed. Knew exactly what to do. Didn’t waste time resolving my issue. Offered sound advice for future needs. Excellent experience.

Ka
Review №17

The receptionist was incredibly rude and unhelpful. She wouldnt even allow me to set up an appointment for towing services a couple days in advance. I called California Towing & Transport directly after, better price, great customer service, and a quick, easy appointment setup.

Ma
Review №18

The man who assisted me was the nicest person! He had the best attitude was calm and personable and was overall amazing! He was on time and did a great job getting my car back to my house.

Ka
Review №19

We called when our camper van broke down 30 miles east of Redding and they were there in less than 45 minutes. The guy was SO nice and obviously really good at his job and got us to where we needed to be!

Mo
Review №20

A great partner with AAA. The service was fast, friendly, and effective ~ Battery started really quickly even though the truck was in a difficult spot to get to. Thanks so much for the fast service!

ca
Review №21

Keiths Towing provided road side assistance when I called AAA for aflat tire. Jostt Hill, driver arrived in less than 10 minutes! He and hisassistant (in training) did a fantastic job, switching my damaged tire for spare and carefully installing it. Over many years, weve found Keiths to always provide outstanding, prompt and reliable service.

Da
Review №22

They showed up quickly and loaded up my vehicle quickly. These guys were great.

To
Review №23

Towing our RV up Buckhorn Summit, our borrowed truck overheated. AAA got Keith’s to come out. The wrecker driver, Nick, was awesome. Quick, professional, he explained everything he was doing. Basically ended up towing the truck and the trailer together. Made a typically stressful situation a lot easier.

ka
Review №24

We highly recommend Keith’s towing. They arrived 10 min after they were called. Bryon was very professional and helpful. We give them 5 stars.Thank you, Bryon

Bo
Review №25

Excellent, prompt service. We were contacted by their dispatch to update us on ETA and check to be sure of our well being. Our service driver was caring and knowledgeable, getting us off safely to the repair shop.

Jo
Review №26

My driver Victor was prompt, professional, and customer service was second to none.

Je
Review №27

Great customer service and friendly. I give them 5 stars they are always great and wonderful.service.

ca
Review №28

On time, worked fast, friendly driver. Little pricey, but over all worth it.

Sh
Review №29

Called for a price quote and wow just wow talk about price gouging ! Saved $ calling California tow and transport out of redding they are half the price. When people need a tow they shouldnt be financially price gouged and taken advantage of financially

El
Review №30

He was very professional, got here fast. Great communication!! Awesome Service.

Jo
Review №31

Keith s towing is one of the best companies in northern California. Tim was very helpful. The office called me when there was a delay getting to my location. They also have special equipment for various applications. I would recommend their service to anyone. Great experience. Thank you...

Je
Review №32

He was very nice and helpful. Was quick to come out and help.

Pa
Review №33

I unfortunately can only give 3 stars because of the situation. The owners are really friendly and they allowed more than enough time to clean out my daughters car, but charged a gate opening fee of $120 to open on Sunday (they are M-F business) couldnt wait till Monday as I had to be back home 2 States away. And had no other way of collecting my daughters belongings. Again, very friendly staff and didnt rush us, but to charge to collect the personal belongings of a lost child or family member, should be waived in my opinion.

Ak
Review №34

I had to cancel and reschedule several times and then was 15 mins late. No dramas. They helped me, were polite and wonderful. Highly recommend

ke
Review №35

Dennis was fabulous! He explained all aspects kindly and professionally. Then he checked all possible issues, explaining every step of the way. Once I decided on a new battery, he put it in quickly and efficiently and we were back on the road. Couldn’t have been better!

Il
Review №36

AUSTIN GRAVES the agent that helped me was super professional. Very gracious in answering my questions. And got the 165 miles tow job done under extremely hot weather conditions. I recommend that you give this man a raise. He is a very hard worker. THANKS AUSTIN!!!

M
Review №37

12/10 recommend. We slid into the lake trying to flip a b*+€# on the waters edge and they came and wenched us out.

Gw
Review №38

Brian Was quick to help and great customer service!! 10 out of 10. Would special request him again.

Pa
Review №39

The gentleman Bryan that came out was very helpful and knowledgeable. He tested my battery and offered to bring one back and install it. But I decided to wait.

Ju
Review №40

Keith’s Towing sent a gentleman out to help in a very timely manner. He had my battery charged and had me on my way in no time. Keith’s has always been a great business.

Ap
Review №41

They arrived in under 15 minutes from the time I hung up the phone with AAA on Labor Day Saturday! He was so nice and professional and had the van hooked up quickly. He handled the drop off at the Mechanic’s so I had to do very little in order to take care of this otherwise stressful situation. So nice to be able to deal with people that are professional and kind these days. Cannot recommend them enough.

Kr
Review №42

They were quick and efficient.. thanks again

Da
Review №43

I locked myself out of my truck with my purse, wallet (with AAA card) and phone and the engine RUNNING! AAA called Keiths Towing and driver Josh came to my rescue..very great experience with Josh after a very bad time.

De
Review №44

I was in an emergency situation with my 6-year-old granddaughter in the hospital trying to get there I had a tire blow out I was so stressed out about getting there AAA dispatch told me it would be about an hour I told her my situation she had Keiths towing there for me in 20 minutes and I was on my way... The tow truck driver worked as fast as he could to get me on my way I just want to say thank you so much to Josh and AAA

Ly
Review №45

I have Keiths towing several times over the last 20 yearsAlways great service and very professional drivers.

Je
Review №46

My wife and I just came to redding, had car trouble, and this was easily one of the best experiences that I have had. The driver was polite, friendly, fast, and helped us get on our way.

Ro
Review №47

Great service, but 88 bucks to tow a car 2 miles was so hard accept. I know, know... They have to come from Redding and that is a standard rate kind of thing, but it still was hard to swallow. 😭 thats a small fortune when your on a fixed income.

Sa
Review №48

They worked with us and came and rescued us from the middle of nowhere. Very professional, courteous, genuine.

Ch
Review №49

Had a flat tire and a driver came out to change the tire for a donut. Driver was nice and changed it to a donut. The next day I went to buy a tire but Walmart said that they were unable to change the donut due to how the lugnuts were put on. I called Keiths Towing and they were rather rude on the phone and refused to help after clearly something happened when the donut was put on to ruin the lugnuts. So, I am appreciative to the driver for coming to help in a positive fashion, but there was some definite miscommunication and poor handling afterwards. Also, not a fan of being insulted on the phone by whoever was talking to me. I understand that mistakes happen but this was just poor customer service.

su
Review №50

Keiths towing is always fast pleasant and they get the problem fixed. The driver, Jose, was polite and nice. He fixed the problem quickly

He
Review №51

My experience with Keith’s towing was wonderful. The company was prompt with updates on arrival. The driver, Brian was a good driver, very knowledgeable, and great company. He even asked several times if I was comfortable and/or needed a rest break or anything during the trip. I definitely believe him when he says that he just likes helping people which is why he enjoys his job so much. Thank you Keith’s Towing and thank you again driver Brian.

ch
Review №52

You guy are terrific, you showed up within 15 min. It made a huge difference as I had groceries locked inside, while I was locked outside, and both of us were getting hot.You had the truck unlocked in about 5 min. And me, my groceries, and the a.c. were back and running.Thanks again.

Su
Review №53

Jose was fast, efficient and friendly. Great service.

Ka
Review №54

Was quoted an hour from AAA and the driver showed up within 20 minutes! Very nice guy!

Jo
Review №55

Responded to me very quickly. Professional and friendly driver. Showed concern and answered my questions. I would use Keith’s towing again

Co
Review №56

Alex was great, showed up quick, very friendly, Covid compliant!

Bi
Review №57

My roadside assistance insurance covered the cost so I can’t speak to that but everything else was excellent. Our repair was quick & efficient. Flat tire off, spare tire on and flat in the trunk in 5 minutes. Our service tech was clean, friendly and professional. He even checked the air pressure on our spare before installing it. Couldn’t be happier with the service

Ja
Review №58

Josh was 5 star all the way. I was up in Oak Run and needed to tow my Jeep. He had it loaded up and down the hill in no time. Thank You!

Ja
Review №59

AAA roadside sent Keiths towing. The driver was super nice and professional. Thank you guys for handling it so quickly!

Ca
Review №60

I was very pleased with the service I received from Keith’s towing company. I normally wouldn’t take the time to write a comment, but I feel like I have to because of the stellar service. Keith’s towing service, and especially the technician, Dustian, went above and beyond to provide me with the best service. He even took time to suggesting how to find a ride in that area, giving some mechanical advice, and delivered straight to my residence. Would totally get them again!

Ke
Review №61

The tow guy was outstanding, professional, and went above and beyond. Deserves a raise!

ja
Review №62

They were fast..larry was prompt and proffesional..id reccomend them

La
Review №63

Super fast service and great personality 👌

Je
Review №64

They arrived in a timely manor. Great communication, kind and friendly, had many tools to help and worked quickly to get the job done well. Would recommend for sure!

Ca
Review №65

We didn’t have to wait very long before he arrived, and jump to the car So that we were up and running. Could not be happier with this service.

Jj
Review №66

Had to pay 450 to get my truck out after it was stolen doesnt make sense to me but whatever

Mi
Review №67

Good customer service and responsible, friendly, and courteous drivers.

Lu
Review №68

Brian came out to help us in the middle of the night, was chipper and very helpful. It was through AAA, but he went up and beyond the call of duty and tried to get the vehicle started. Although it didn’t work, I still 10/10 would recommend! Towing is just expensive in general, so we opted to stay within our 100 mile AAA allotment.

Da
Review №69

Keith’s towing was great. Like a ninja prepares for battle the driver has all the tools and used them with ease to get us back in the road quickly and easily. Very professional and great customer service. Thanks!

Ma
Review №70

Dan and Austin from Keiths Towing showed up in less than 10 minutes! They quickly loaded up my van and quieted my fears that it was more than a popped tire. I appreciated their quick and professional service. I would definitely recommend Keiths Towing to my friends and family!

Le
Review №71

So your tow truck driver 711 Josh was very thorough, very funny and great & easy to talk to. Thank you Josh you saved our lives so we wouldnt have to stay another night in a parking lot. You guys are great

Ja
Review №72

Dale showed up fast and was incredibly polite, helpful, and Knowledgeable. My car was in an awkward position, making it difficult to attach it to the hitch, but he immediately knew what to do. I’d definitely recommend Keith’s for their top notch service. Thanks again, guys!

Co
Review №73

Absolutely fabulous company. They sent someone out to the middle of nowhere to save me and my van. Driver was polite and even had a water to offer me. 5/5 great company

St
Review №74

Great service (via AAA). Arrived in about 20 minutes and had the tire changed in less than 10. Profesional service overall!

Jo
Review №75

Arrived within 15 minutes! Unlocked my car for a reasonable price and was on my way. Great service.

Mi
Review №76

Showed up when they said... Driver had a great attitude and worked fast to get my bike to the service shop. I would give this company 6 stars because of the driver alone.

St
Review №77

The gentleman was fast, courteous and very knowledgeable I would use him again

Br
Review №78

I have always had great experiences with Keiths towing in the past and I am thankful they are there when I need them. Today Bryce came to my rescue when I locked my keys in the car in half the amount of time I was quoted by the roadside assistance company! He was very friendly and professional and got my door opened in seconds. I am so grateful!

Vi
Review №79

The best! Efficient, professional and friendly.

Jo
Review №80

She did a wonderful job! She was polite and courteous and cheerful

St
Review №81

The tow truck driver showed up very quickly, Very polite and made some good timed jokes to keep my from breaking my toe on my bumper with one swift kick. Kieths towing has always been my preferred service provider.

So
Review №82

During a rainstorm, I left my headlights on as I went into FedEx. Upon return my battery was dead. I called AAA within 15 minutes a wonderful young man under pouring rain arrived.It took less than 5 minutes to get me going again. I was amazed and grateful for the excellent service. Amen 🙏🏽

Jo
Review №83

Showed up within 30 minutes of my call and on time. Completed the work quickly. Very friendly, polite and informative. Couldn’t be better. Highly recommend!

Bo
Review №84

Arrived timely....very efficient! Had tire changed quickly and put everything away.Very nice young man. Greatly appreciate the service!!!

Ev
Review №85

Very quick response. Courteous driver. Had my keys back in my hand in 3 minutes

Ta
Review №86

Great experience...husband locked keys in his truck, AAA said it would be 45 minutes, then Keith’s towing called said it would be 15 min... he was here and done in 5 minutes to my husbands delight!!!Thank you... made my Sunday a much brighter day😊 very satisfied....

Ro
Review №87

Great place, fast and professional service and they kept in touch with me with updates on when the driver would arrive.

M
Review №88

Tow truck driver arrived very quickly. He was professional, through, and friendly. What a relief considering my vehicle had broke down.

ms
Review №89

Man who showed up to help with our battery was extremely helpful, courteous and quick!

Ge
Review №90

They were very polite when they showed up. Inspected the car before they touched it. Delivered the car into my garage with no issues. They thank us for allowing to provide the service. Will use the again without a doubt.

Jo
Review №91

Had a flat on I-5 and they were out to change it within 20 minutes. Got me back on the road quick. Thank you!

My
Review №92

Arrived so quickly and were super nice!

Ra
Review №93

Very Professional and did a great job!

De
Review №94

They were super quick, even after AAA made an error and left us hanging for over an hour, they got us a driver in less than 10 minutes! Thank you Keiths Towing I wish I could name the two men who helped me but they deserve a raise! They were quick, friendly and professional!

Pa
Review №95

My mother recently had an issue with her van and needed towing. When we called Keith Towing I received great customer service from the receptionist to the tow truck driver. I would recommend Keith Towing to anyone. Keep up the good work because customer service is the key to success.

Mi
Review №96

Excellent service. He was here way sooner than promised and was quick and efficient.

Lo
Review №97

They were there for me. No situation is perfect. I had to pay more than I was quoted but I was broke down in a more remote area. The staff was kind and professional which matters most. They sis not charge me what the carrier theough y insurance was quoting. They also new the dealer procedures and my car was delivered safely. Thank you for all you do.

Ch
Review №98

I will only use Keiths Towing! Great Service with a Smile and very quick!! They are honest people that do good work! I totally recommend them. And Dennis was especially spectacular!!!

Sh
Review №99

Dont leave anything in your vehicle it will get stolen expensive colone left on seat taken. Talk to office she refused to talk to the driver about it and said driver didnt take it but she wasnt there. Rude unprofessional.

Do
Review №100

We were stranded on a logging road in Shingletown. AAA contacted this company for assistance. This was a dirt road with a couple of minor ruts that were easy to drive around. Their dispatcher was rude and could care less about our condition. I am disabled and couldnt walk back to the pavement. We were new to the area and I didnt know where the road led, we were just out checking the area. Their driver said he couldnt make it back to help us. 5 hours later,we found another company who easily made it back and gave us the help we needed. Ill never recommend this company to ANYONE!

Information
35 Photos
100 Comments
4.9 Rating
  • Address:830 Twin View Blvd, Redding, CA 96003, United States
  • Site:https://keithstowingredding.com/
  • Phone:+1 530-243-1874
Categories
  • Towing service
  • Towing equipment provider
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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