Came here to celebrate my 32nd birthday with coworkers. I loved it. They were very accommodating. The food was fantastic! The pork chop was 1 of the best pork chops I have ever eaten in my life!

Horrible experience. Instantly smelled a rotten smell walking up the stairs for Mother’s Day brunch. Got served rotten beef. Told the server who said he “didnt know because he doesn’t eat that “ and appeared very confused? (there was a very strong rotten / spoiled smell from the beef)All they did was remove the beef from the table. Witnessed the chef at the cutting station & other staff smell it and leave it there. Table behind us also then complained of the SAME THING then the beef was finally removed from the cutting station. No apology nothing from the server or anyone. Will definitely not ever go back worst experience I’ve ever had.Food was not good. Cold. Eggs were empty asked to fill twice bacon was very undercooked. Poor “fine” dining.

Came here for a rehearsal dinner and the food was fantastic! Very beautiful atmosphere, elegant, and super nice staff. Cool balcony on the top floor as well.

The food was delicious, cooked very well. The service was sub-par, however. Our waiter was slow and felt reluctant to help us. Stopped by probably only 3 times total at our table with a half empty restaurant.

Going downhill cuz of Covid. Was with party of six or seven. Wait staff niceFood not so much

Brunch. Steak and eggs. Steak cold. Decent service from wait staff.

Easy parking.. Nice relaxing environment, wonderful meal, loved the house salad. Service was professional. I definitely recommend this place.

Sunday brunch was excellent. Drinks, entrées, coffee, ambiance and service, all top notch.

Ive never once had a bad meal; while the service can [very] occasionally leave a bit to be desired, the food always makes up for it!

Service was excellent, and the ambience was inviting and friendly.Thank you for great service

A very disappointing first and last experience - shouldn’t have bothered making a reservation. The place was so disorganized. We were told the wait would be 15 minutes, then 10 more minutes, then they didn’t even bother giving updates. Others behind us with reservations were told the wait would be up to an hour. After an hour wait, we were offered - not a table in the restaurant - but one of the empty bar booths we had been staring at the whole time - a booth they claimed had just freed up. So we walked out.

Would give 0 stars if I could...this is my first time ever leaving a negative review for a restaurant but I just had to after the terrible experience I have. They have no clue how to run a restaurant! Hour minimum wait WITH a reservation for mediocre “fine” dining ?? Never ever going back, don’t waste your time. Terrible night :(

Great place for a night out. The live band was fantastic and our server Brian made sure we had the best attention. The place is nicely decorated. I enjoyed the Proseco and the Moscato. We had créeme brûlée and chocolate cake, they were really good. The menu is complete but expensive, although the quality shows. They called the shuttle for us and the wifi is fast. I would gladly come back again.

First time here and this place is awesome. The atmosphere is perfect for a romantic date an the food is great for those seeking exceptional food. Our server Anthony was fantastic, very attentive and overall a great spirit. I Highly recommend this establishment thanks for having us.

31 is and HAS been a fantastic spot. Great service, friendly staff!OH and of course delicious food!!

The food was mediocre at best. Bland veggies and tasteless steak. Not worth the price at all. Would never recommend anyone coming here

The worst restaurant ever. The service is slow. Theres no organization. We waited over an hour for appetizers. Dont get me started on the main course ohhhh they were so slow I didnt get to order. Save your money. If I could give no stars I would.

We have had brunch at Club 31 several comes I n tbe pay 6 weeks. Service is great, decor first rate and it offers two porches for outdoor seating.The food for brunch is very well prepared; the only reason I have not awarded five stars is the rather limited menu. Thay said there had never been a disappointing meal.Brunch for two runs about $40 with coffee and no alcohol. (Bloody Mary and Bellini are brunch specials)

Had dinner there on October 31st. It exceeded all expectations. Service was great and food was incredible. It was so good we are planning to go back next month. If worried about Covid, dont be. The tables are more than socially distance and staff all wore masks at all times.

Great brunch - upscale dining. Just passing through and lucked into a great choice. Worth a try!

We waited 1 hr for a table even with a reservation. Then they only offered us a cramped booth by the bar. So we left because of overall poor service.

Was served rotten beef at the Mother’s Day brunch buffet and all the restaurant did was offer to remove it from our table, even after the table behind us complained of the exact same thing.

We had such a great experience here and the food was incredible.

I would never recommend this place to anyone. The food was good but the poor service completely outweighed this. We first waited over 45 minutes for a drink and then another hour for our appetizers. Then overall, we waited over two hours to be told they were out of what we had ordered. Very unprofessional by passing the blame onto others, no one took responsibility and this restaurant should be embarrassed. My boyfriend and I are both 21 and they referred to us as kids when talking about us in the kitchen to the manger. We felt completely ignored and disrespected because of our age. They comped us for our appetizers and drinks but that’s the least they could’ve done. Do not recommend.

Mothers Day Brunch was the worstPrime rib was sour, smelled like fish, bacon was barely cooked, scrambled eggs were empty asked 2x for eggs, eggs Benedict were stuck to the pan awful, nothing edible, pricy brunch we were also not told ahead of time it was a buffet, thought we were gonna order from menu, told server, no comp, no apologies, won’t go back

We had the surf and turf... lobster was so sweet.. excellent.. filet great...service was wonderful

Food and service were excellent!

Nice atmosphere. Very attentive and friendly service. And one of the best Filet Mignons I have ever eaten!

Food was good, service was very good.

I went to this place for Thanksgiving all you can eat dinner and all of the Thanksgiving for they had was delicious. The mashed potatoes were sweet and buttery, their vegetables had a nice crunch and their meat selection was wide and delicious. The restaurant itself is high class and definitely looks as much as youll be paying for the food, but in my opinion it is worth it due to their quality food and service

We were greeted warmly by the staff. atmosphere was elegant and comfortable. Ashley, our server, enjoyed her job and shared a personal side of the restaurant as we were there for the first time. The dinner was delicious and the best part was the shuttle service to Kleinhans for a show. Also, the shuttle driver was a gem helping folks off the bus in the rain. I use a cane and had no trouble getting in and around.

Cozy ....food was wonderful enjoyed it totally no complaints. Appetizer crab cake delightful and the filet was seasoned so GoOd with Gorgonzola cheese and grilled veggys melted in my mouth. Wife enjoyed her Chick Parm with side of a spaghetti... way to much for her.

Anniversary dinner at the 31 Club - less than impressed although my date was wonderful. Service was very slow (I think the waiter might have been stoned and looked like he just rolled out of bed). Ordered Lobster Linguini - got shrimp scampi. Waiter apologized and took it back. I made My husband eat his dinner while I waited so his didn’t get cold. When my meal finally came - it was the most flavorless thing I have ever eaten. Didn’t finish it and ordered lemon cake for dessert instead. Waiter proudly presents me with a chocolate torte. As soon as he looked at my face he realized his mistake and returned to the kitchen. Again - my husband was finished with his dessert before he came back with mine. At least they got the coffee right! Definitely would not recommend and will not go back.

Great brunch menu. Love the cocktail prices.

Location is convenient, the building itself is beautiful and well decorated. The food was outstanding. The only distraction was the waiter failed to tell me the tip was already included in my bill. But all in all a good experience and I would recommend the restaurant itself. Just check your bill so you dont tip twice.

My favorite place for quality Quality Meals. normally i would have posted a pic but food looked so good i couldnt stop. i had a cousin come into town and asked me to take him back here. prices are reasonable i would say.

Great place..A seasoned crowd butt fun loving.Food is goodPrice normal 4 downtownDolly & Sam are great entertainers.Owner is also..

Very nice dinner. Harry our waiter was very nice and took good care of our small party. Only thing...lol...dont get the cannolis! They are so small, almost laughable. But dinners were great!

The ambience is nice and a bit fancy, and so are their prices. You dont get huge portions either, so be prepared to for that. Unless you are going for a fancy occasion, I suggest trying them out for happy hour. They have great happy hour specials

Fantastic in every way possible. We were there on a Thursday night, fairly slow. But our server was attentive without hovering. Food was SO good! We got a nice bottle of wine, meatballs, a steak, and veal saltimbocca. The meatballs deserve every award they have gotten. Steak and veal were perfectly cooked with generous portions. You will definitely drop a bit of money here, but its entirely worth it.

Great food, wonderful atmosphere, super friendly staff. Had surf and turf, steak was perfect. Will definitely will be back.

Went to a Halloween themed Birthday Party at the 31 Club (downtown Buffalo). Had an open bar (no trouble getting drinks). Served Buffalo wings, pizza and veggies. The doorman walked me to my car (evening event). I would consider it as a location for a future event or as a place to bring a group of friends. The service was excellent!

Shawn our waiter and his assistant was very attentive to us! My husband and Mother in Law enjoyed the shrimp scampi, and I enjoyed the salmon. I really like the cozy atmosphere at the restaurant!

We have been frequent diners and the food is excellent. The Staff is very professional and attentive. The live music is a must see and hear. The bar is warm and inviting and the Bartenders are Awesome. Great place to go for dinner. Dont let the downtown scare you. This place is great, especially the weekends prior to going to a play. Give Club 31 a try and you will be frequent diner. Oh, great bar food when you want a place to just have cocktails, food and relax.

Wonderful food, service and atmosphere. The angus strip steak was exceptional. Excellent appetizers.

We had a large event upstairs and it couldnt have been better! The food was amazing, the service was great and attention to details was impressive. I would highly recommend the 31 Club.

What a great dinner club in the city. I love going there for the food, Dolly Dee the singer shes amazing. Pauly Paul the DJ is awesome. there Friday lucky to be a lady event is amazing everybody makes you feel at home.

Went there tonight for a Thanksgiving buffet. Was very good, nice atmosphere. The bartender Barry was very friendly. Plan on going back.

My family and I just wanted to let you know how special Cody made our brunch a few weeks ago on October 6th. It was a lovely room, the food was excellent, and when we ran out unexpectedly Cody made sure we had more right away. He was attentive toevery detail. My son Ben overheard Cody saying to his staff at the bar,As long as Nancy is happy, Im happy.That attitude carried through the whole experience and it was appreciated greatly.everyEee was attentive to every detail my son been overheard Cody saying to his staff at the bar as long as Nancy is happy Im happy that attitude carried through the whole experience and its greatly appreciated feeling that shouldnt count so we could have got in and then like

Great food and service.. Nice atmosphere.. Live music on Saturday night.

All was well for the most part, great drinks and company. We had a private room upstairs for about 60 people. The only drawbacks was our server/bartender Rob did EVERYTHING.....He had no help whatsoever. Apparently their was some miscommunication with our event planner as we basically ate all of the food and were told that was all we ordered. Apparently it was restaurant week and that was affecting our party, but I think a private party that was booked months ago should take presidence. I will return for brunch as I feel its still one of the best in Buffalo, but I would tread lightly on booking a party. Thanks again to Rob, and Jimmy (the owner) who did everything they could to make us leave happy.

Went here for the first time a few weeks ago. Loved the atmosphere, the food and drinks were great, everyone there was polite and always made sure we were taken care of. If your in the city of Buffalo and want a nice place to go and enjoy some good dining, this is it.

Loved it! Very glamorous! On the weekends, Dolly puts on a great show! Drinks are a tad pricey, but it does match the venue.

Wonderful food and great bartenders. The owners are amazing as well. Great food without pretention!

Lovely place to celebrate! Eggplant - yum!

Great beverages. Enjoyable dessert. Good music. A nice way to end an evening with my princess

Great environment, Nice workers good food

Nice upscale restaurant. Good service. Food was well prepared.

We went for the Easter buffet and it did not disappoint. They had a wonderful spread. Its a bit pricey but its worth it.

Lovely resturant, great food, wonderful service! Loved the free shuttle service to Sheas. What a great idea, so convienient.

Great food, good atmosphere and service

I guess ok except the overpriced turkey dinner at Thanksgiving can we talk about it frozen vegs an potatoes instant no shoot !!!!!it

Delicious food beautiful staff with great personalities. The bacon blue burger was the best I have had. The New England clam chowder was near perfect and easily the best this far from New England.

The food is very very good. And i love the environment. Its so nice👌🏾

12-21 we had a table of 7 and reserved the shuttle to bpo for after dinner. Our food came out of order and then dinners were very late and the special flounder was tasteless .The waitress was pleasant and very apologetic. 31 comped part of the meal and we just made it to the bpo before the show started . Not an experience I care to repeat

This was the worst restaurant experience Ive had in Buffalo. Customer service was non-existent. There was a table of 4 who were visibly intoxicated, yelling, swearing, and making a scene. Not one person on the staff handled the situation. As a patron of what is supposed to be a very nice restaurant, I had to ask the table to quiet down and respect the other tables in the dining area. That is unacceptable. And when I brought this up to the wait staff, they down played the situation and continued to not actually address the situation. Very disappointed. This was also paired with average at best table service. Will not go back again.

Had another great experience. Warm, quiet and a place my wife and I like to go for special occasions. Food is good along with a friendly staff.

The food quality and service has really gone down. I ordered the pork chop and it wasnt good at all had to ask the waiter was it pork because its presentation and flavor taste like chicken .I paid 30$ what a waste....but DJ Pauly and the professional perfomer made the night enjoyable..

Fantastic meal!

Cant believe this place was so empty when I was here. My food was fantastic and the service was great too. They dont know how to make a negroni, which I thought was odd, but I guess it makes sense considering how dead it was at the bar

Adam took very good care of us and the waiter Shawn was very polite and very good with suggestions for dinner. A perfect experience and will be back for the awesome food.

LOVED, LOVED, LOVED the Sunday Brunch! There was a wide selection of dishes to choose from, so my girlfriends and I all got something different and shared. Love the 2 for 1 Mimosas as well! Very reasonably priced, and the service was great! Looking forward to going back for a dinner!!

Very dissatisfied. Waited 45 minutes for our table even though we had reservations.Then our waiter quit after taking our dinner order. So we had extremely slow service since another waitress covered our table. When our dinner arrived my chicken marsala must have been cooked in a microwave & the risotto was tasteless. My partners salmon was so salty & overdone she couldnt eat it.All that & the price was excessive.I dont intend to go back.

I gave two stars because the food was pretty good, but what happened at the end of our meal made sure my friends and I would not go back. I was with three of my friends and bridesmaids. We do not get to see each other often and were talking wedding plans over a nice meal. We got to our table between 6:30-645. The meal was leisurely paced, and we actually got our dessert to go. We got our check and the waiter had just brought back the receipts to sign. No sooner had we done this when the hostess came over and asked if we were set with it. Which I thought was odd for a hostess to do. We had been at the restaurant about 2 hours. We were finishing up our conversation and getting ready to leave when the hostess came over to us with a stack of menus and said “sorry but we need to reset this table. I don’t mean to be rude but...”. Actually you were rude. We spent a lot of money at this establishment and were basically rushed out the door. Never in my life have I experienced this even in an overly crowded restaurant. Mind you there was not a single soul waiting to be seated. Not to mention, every other table near us was there before us. If you’re looking for good customer service I suggest looking elsewhere!

All around it was a great time had by everyone. We had a large party celebrating my daughters graduation and we enjoyed the evening. Our server Rob did everything! He went above and beyond and didnt seem to have much help. It seemed as if they might have some staffing issues but he still did his best while still having a smile on his face throughout our entire dinner service. The food was ok, a few dishes came out a little cold but everyone still left with a full stomach. It wasnt a perfect night, but we will certainly give 31 club another try!

Great food great service and nice atmosphere. Valley Ambassador approved

The staff was very pleasant. Atmosphere was calm and relaxing, beautiful! The food was AMAZING! The NY strip steak melted in my mouth!

Went to Sunday brunch with a party of 9. Took almost an hour for food to come out. The majority of us had either French toast or waffles. The waitress never came to let us know how much longer the food would be, or to give us an update. When she came with the food after just about an hour the food was lukewarm at best. It was not crowded so Im not sure why it took so long. The food was okay, but I think it would have been better hot. The overall experience would have been better if we were had communication with the waitress, but she was out of sight until the food came.

Went there for the Thanksgiving Buffet. All of the meats and dressed salads were great but the veggies were undercooked and lacked flavor. The candied sweet potatoes were not cooked at all, carrots and green beans were a lazy attempt, and the stuffing tasted like boxed stuffing. They could not keep up with the buffet, so folks waited for trays to come out while the rest of their food got cold on the plate.

A lot of food has some cheese or cheesy flavoring .. thats something my friend, my dad and myself dont care for .. they dont like cheese and I personally find it a little overwhelming when I order more than just the entree.You get a lot of food with the bread and entree, so you dont have to worry about ordering extra food unless you want to. You will leave full.

Super good food and hospitality! The waitresses, Ashley and Alexis, were amazing! Highly recommend!

Fantastic restaurant. One of the classiest places in Buffalo. Great food and drinks. Large comfortable bar and live music in the bar area.

Food was great, but Robs service was better! It was our first time there, but well definitely be back.

Hollandaise tasted and congealed like American cheese. The lobster scramble was good. Despite wait staff walking by every 39 seconds, the service was so-so. We were seated in a passageway rather than the dining room, which was a little weird. We wont be back.

They have great happy hour specials and different ones every day. For a much less price you can try their oysters, burgers, and anything else they decide to offer (they tend to switch it up from time to time). This is also the best time to try their drinks because on average a drink is about $10. Read many reviews of the restaurant and cannot see what everyone is complaining about.from the time we arrived

Disappointing. My family has patronized Club 31 for Thanksgiving in the past and anticipated another great meal but were very disappointed. After we were seated, we first ordered some cocktails before dinner and after 15 minutes, we still had no drinks. So, we went to the buffet and returned to the table and still no drinks? I ate my salad and when a lady came to pick-up my plate, I told her we have been waiting an awful long time for our drinks and she said, she would get them if she had to make them herself and we were seated next to the bar! After about 25 minutes we finally got our cocktails and I noticed them yelling in the buffet line more food was on its way as they were quickly running out of everything because they didnt appear to be replacing trays until they were completely empty. I found myself scraping a number of pans to get the last few Brussel Sprouts, salad, or sweet potatoes. The salads were good but Brussel sprouts were nearly the size of popcorn, the candied sweet potatoes were just baked as I found no caramelized brown sugar on them at all, the stuffing was bland, the turkey was OK, and surprisingly the best thing was the prime rib! We finally got to dessert and the apple pie was served nearly frozen! I really looked forward to a piece of HOT apple pie and this was just ridiculous. The evening ended with us trying to retrieve our coats with the hostess because there was no one at the coat check. After waiting 10 minutes, we were forced to cut the line waiting to be seated to ask the hostess to get our coats and everyone in the lobby was getting irritated. In summary, lousy food and insufficient help or just poor service.

Outstanding atmosphere, great music I love this place!@

Excellent service.. delicious food... lots of parking... prices are on the high side of average

Absolutely horrible! We went here for Thanksgiving dinner as a party of six. In my reservation I detailed that we would be dinning as a party of four adults, two children, and one infant. I also included that we would need an highchair. The atmosphere was very swanky when we arrived. Music played throughout the restaurant, the decir was nice, and the good smelled good. We arrived five minutes early for our reservation. We stood waiting for fifteen. They could not find the high chair and they stated our table was not ready. We were seated at a small round table in the back of the restaurant near the kitchen. We were crammed, elbow to elbow and chair to chair to fit at the table. The children took their jackets off and immediately complained how cold it was. The music was way too loud. We were greeted with a high energy waiter and still had hope it may be a good evening. My father ordered a drink from the bar which came quickly. Everyone else had to wait on their drinks. I was given the wrong drink. The buffet was located on the bar so we went to make our plates. We stood at the bar for a couple of minutes waiting for them to bring new plates. The buffet selections were slim and most of the containers were next to empty. There wer no spoons at our table, we had to wait for our waiter to request them. When we sat to eat our vegetables were cold and the meat was dry. Everyone had one plate, the food was dry and bland. We did however, like the salad. Our waiter came to check on our table once while when we all first begun eating. We ate and waited for 45 minutes for him to come by again so we could have dessert. When he finally did arrive we advised him we would like our dessert to go and the check (we had already waited sitting and looking around for 45 minutes at this time). He told us he needed manager approval to bag the desserts, so we waited again. When he did arrive again he stated he was making an executive decision and gave us our desserts. We asked for the check again. We waited while everyone placed their jackets on. We sent the rest of the party to the car while my husband and I waited for the check. My husband made a previous comment that are cramped and cold seating and lack of service was due to the color of our skin. However, other diners seemed unhappy as well. We were there for two and a half hours and we left hungry. The kids made a comment that they would have preferred fast food on the ride home. For a bill of $300.00, This was by far one of the worst dinning experiences we have ever had. I think the worst part was watching our waiter tend to other parties in the front if the building while we patiently waited in the back, also the food was horrendous! We would never return or recommend and this location is definitely not fit for a family, more like a group of two to four.

The want to be upscale doesnt meet with proper execution. Dont have something on your online menu that isnt on your in house menu. Further, if something isnt on the menu, maybe, just maybe, the owner shouldnt eat it in full view of the customer that was told they couldnt have it. The heavy footed clomping of the hostess and server makes me wish high heels werent seen as dressed up apparel. That sound kept knocking whatever high class image, that could be erected by the decor, right into the mud. Even with a Groupon the experience left much to be desired. So unimpressed I am not really looking forward to using the other Groupon I have. You know your dont enjoy the excursion when you dont bother taking pictures. We loved the guy we affectionately dubbed our table ninja. Made sure to tip him, too. Oh, yeah, to meet the $80 of the Groupon, I was charged for a coffee I wasnt served! She didnt even offer me the coffee. Just told me she added. Not a good look, Ronnie/Veronica. Left a $10 tip for a cheese and olive plate, 2 French onion soups, and 4 beers, served with lackluster care. Hopefully, we can sit at the bar next time.

If I could write a negative review, I would. We had a party of ten, made a reservation and were very excited to go to dinner. Service was terrible. Our waiter left us to sit, even though the restaurant was not busy. He did not deliver half of what was asked of him, nor did he check up on us and when our food finally came, it was bland and miniscule servings. We paid over 600 for our meal and gave a tip, but will never go back and will not give a good rating anywhere. A lot of great restaurants in Buffalo, this one is not one of them.

Went for Mothers Day Brunch. Couldnt have been more disappointed. Bagels were stale. Egg dishes and potatoes were cold. Beef was marginal, and served without au jus. My wifes salmon had bones in it! The desert table was a mess. Extremely over priced! I eat out a lot for business and pleasure. There is a wealth of dining values in the Buffalo area. Outstanding variety of offerings at reasonable prices. I would NOT consider 31 Club as one of these. Overpriced, mediocre food. Would NOT recommend.

Friendly, welcoming, elegant. Food was excellent! Relaxing, well-served meal! Definitely will return!

The food and atmosphere is excellent, very classy. The staff went out of their way to be accommodating.

Went for a private party upstairs. Food was excellent. Staff members right on top of things.

Always a unique experience. The 31 Club is a perfect place to enjoy some live music and have a cocktail. The club maintains a historic feel, but is updated and clean. Service is excellent and there is a full dinner menu. Make sure you dress to impress when you go. The patrons are typically stylish and well groomed.My last several visits have been on Saturdays when Joe Bolognese has been performing. His current stage partner Ashlee Amoia is a welcome addition. While I usually enjoy Joe, I observed him berating some of the club staff during my visit. Not cool Joe. Not cool at all.

What a joke. I had made reservations over a week in advance for my family to go here for dinner to celebrate my sons birthday. When we arrived we had to wait almost a half hour to be seated, the bartender told us the shot was on him for my sons birthday- but we were charged. THEN we were sat in the bar area- when we are paying over $300 for dinner and drinks and then be sat in a noisy bar area WHEN WE MADE RESERVATIONS is just appalling. THEN our waiter was not overly friendly at all, nor fast. My daughter asked for bread and NEVER received it. She also asked for extra sauce for her pasta dish and that also never came. The food was good but not worth the price and overall I am extremely disappointed with my visit and I would not recommend at all.

1/2 ⭐️Over priced and over charged (Just $1). You can dine anywhere in the city for the same price, I suggest you do so. On a positive note, our server was nice.

Great food, music, and comfortable atmosphere. 5 times all were good experiences. Try to get a booth!

If you go during restaurant week .dont order anything but the restaurant week food .Or you will not get good service and food will not be at its best.went on my birthday and was very disappointed.frist time I went was amazing.Next time was totally a miss sadly.