DO NOT REPAIR YOUR PHONE HERE! Took my iPhone X for screen repair and to replace the battery. One hour later they called and said that the phone was ready, but that for some reason the new battery does not have any charge, no problem I can wait, theres no rush. Two hours later, got there to discovered that the screen was not installed all the way into the phone frame and it was moving up and down and making sounds like it was not attached to phone correctly. When questioned, the Tech responded, Well, thats how these screens fits, even if you take it to Apple, it would be the same. I still wasnt happy and he continued making excuses and with every excuse he sounded less and less professional. Him trying to compare his work with other businesses and making unreasonable excuses made him sound rude, and unprofessional.He, the tech, ended up replacing the screen, and this time the screen was all the way in. As he was replacing it, I suggested him to use the screen adhesive that comes in the box with the new screen, this way I will not have issues with the screen moving and making sounds as I press on it. This adhesive comes with every new screen, its place in between the screen and the phone frame, this helps to attach the screen to the frame and it gives some sort of protection against water and dust. The tech once again made another unprofessional comment and said, I can use it or not use it, it doesnt really need it. At this point I had to laugh because I was being lied right on my face, and he still didnt use the adhesive, which is a simple step.Sorry, but I left it at that, paid my $207.00 and left, since I was not going have an argument with someone who is willing to skip the proper steps on a screen installation in front of a customer.Overall, I cannot say all the employees in this location are as incompetent as this guy named Lance. I will not return to this location for anything else, since I felt like this is what he does to everyone and since some people have more or less knowledge about technology, they will buy it.
Dropped my kids cell phones off in the morning. They were fixed by the late afternoon. No hassle! Associates were very nice and answered all of my questions.
Very professional and does a great job repairing phones.
First business that didn’t try to over-sell me anything just fixed the problem and done.
The employees are friendly, honest and do great work. Getting my phones camera fixed was the first time I had to get my phone fixed ever, and I am incredibly pleased with the experience. The guys working there certainly know what theyre doing and really care about making sure your device functions at its highest peak. Im definitely going there if I ever break something again.
Staff knowledge and willingness to helpWith my repair was impressive. Surpassed my expectation. My phone looks like new. Oh also I got $15 discount. Definitely I will recommend their service. Five stars.
Decent price without all the fuss. A little slow sometimes.
Buy batteries here quite often so when needed granddaughter’s iPhone battery replaced I took it here. Called prior to arrival and was told price and time required to complete. Arrived to courteous staff, required paperwork filled out quite expeditiously and repair began. Finished in 20 minutes and my way. Repair cost price point was well within my price point! 6 month warranty so will be looking to see how well new battery stays viable!
They replaced the battery and repaired my Samsung S-7 cell phone. The work was done in a timely professional manner, completed when they said it would be at a reasonable cost. Great job
Just came from the Batteries + Bulbs store in Brandon... The service was absolutely Perfect.... The Customer Care Representative Adam, replaced my cell phone battery & it took less then 30 minutes.... Adam gave me some helpful tips on long lasting cell phone service & proper battery charging tips...... I went in for a simple Cell Phone Repair & came out with a better understanding of how to continue to extend the life span & service of my cell phone.... Also I wasnt in the market for but ended up purchasing for a great price I will add a brand new Portable Power Pack, for my Cell Phone.... The X2-POWER 10400mAh Great item to have especially when being out doors for extended periods of time.... So if anybody is ever in the market for a cell phone repair or accessories Id recommend stopping by your Friendly Neighborhood Batteries + Bulbs store located at 1926 W. Brandon Blvd Brandon, FL 33511 While there ask for Adam....... He is great......Thanks Again Adam.......
Did such a great job and they were very flexible! All of them are so friendly! Highly recommend them! I walked in and Got my iPhone 7 Plus screen fixed in less than an hour!!
Staff was great and good repair. Only reason for not giving 5-star was because I thought by scheduling an appointment, the phone repair would be done while I waited. Instead, I got there before my scheduled appointment only to learn that I should come back three hours later. When I got there three hours later, it still took about another half hour before the repair was completed. I would still go back, though.
Good customer service. Got me in fast. I had a cracked i phone 8 screed. It had to have the latest update witch I thought should have been mentioned with the on line Appointment . So this took longer, the phone is cloudy I have to have the brightness up all the way to see. Before it was about a quarter way up can’t see the screen at all in the sun or bright light.and people kept telling. Be I sound like I’m in a tunnel.
I had an awesome experience. I made the appointment online. Showed up a little early. They had my phone screen fixed within an hour. Great service !!! Go see them!!
Very pleased! Dominic, August and Ozzie did a great job replacing the screen on my Samsung phone. Great price, quick work, great service.
They are the best!! Quick. Better prices than using my phone providers insurance. They are always polite and make sure youre taken care of!
Quick and easy! (And cheaper than I was expecting) Customer service was great and quick. They told me it would be an hour and the phone was ready in 35 mins. My daughter was very pleased. Thank you so much!
Went in to have my iPhone 7 Plus camera(s) fixed. I dropped it on my tile floor! After several hours on the phone with Apple and to no avail, I gave up and called Batteries Plus. Since my husband had taken his cracked screen to get replaced there a month ago, which he was super happy about, I figured they would be able to get the job done for my predicament. They ordered the part which took a couple days to arrive. But once the parts were at the local store they fixed it in less than an hour. The customer service was friendly and the employees there were more than helpful. Boy am I super happy!!! Thank you Batteries Plus!!!! Y’all the real MVP!
Fantastic service. Jay and Jim did an amazing job from setting the appointment to having my screen repaired in the quickest time possible. 5 stars all the way. Great job gentlemen!!!!
The guys worked as a team and got me in and out in less than an hour! A couple of months ago I got my screen fixed and recently it started glitching and my screen wouldnt work! Working with Sprint next door and Batters & Bulb they made my trip to the store so much easier than I expected. Got me a working phone and didnt have to buy a new one!
We brought my son’s iPhone 6s in to have the broken screen repaired, and the service was top notch. The guys were very friendly and the repair took less than an hour. We also booked our appointment online and saved $15.00. I would bring any broken device to these guys for repair. I hope I don’t have too, but if I do, I know the job will get done right and quickly.
What a great find! My husband rarely uses his iphone and the battery was shot (my old phone handed down). They replaced the battery and reseated the glass. Perfect. So happy they are available.
On-line appointment, arrived 20 minutes early and were seen immediately. Were told the switch out could take 1-1/2 to 2 hours but was called in about 1 hour (ahead of schedule). Phone looks great and works as advertised. Great Service ~ highly recommend these folks!!!!
Put battery in my smartphone. Much less expensive than at the dealers store. It works great.
I had the charging port and the screen replaced. It looks great, works great,but when I put my case back on the screen cracked.😱Im hoping theyll fix it at for free. There is a warranty
The front guy and repair guy were nice but the guy in the front was excruciatingly slow. Im pretty sure I stood there for 30 mins with nobody in the store waiting for a recipt. I couldve done the repair myself faster than time I wasted doing all that. Repair was done fine.
The repair was completed fast and very professional! Oh yes, the price was a big factor in picking this company!
Great people but the online reservation is useless. Reservation made 6 days in advance did make battery available nor labor reserved. Nice staff but 26 hour turnaround on cell phone battery replacement was same as walking in!
Store clerks were very knowledgeable, friendly, and efficient. We were very satisfied with the service we received; so much so, we came back the following day to take advantage of another offer the clerk informed us about.
Excellent service.Fast courteous and honest highly recommended.
Ipad had cracked screen. Batteries Plus fixed in several hours with a 6 month warranty. Thanks guys!
The staff was upbeat, polite & knowledgeable.I always enjoy getting service here.
They replaced Motorola cell battery promptly. Works great!
Had a new battery installed in my pad. The repair was done as promised. The only delay was warehouse shipping, not in the store. The store kept me informed of the delay, and called as soon as the repair was completed.
They did a outstanding job on my cellphone repair, they a job that my phone carrier could not do, THANKS Batteries Plus
Replaced battery in Android.....so far, so good. Just picked it up....fast, friendly service! Thanks
Great service- very careful with all they do! Highly recommend!
Replaced the built in battery in our phone. Works like new! Thank you!
Good service with a smile. Quick and great price to fix iPhone cracked screen
Friendly staff, quick service, no complaints. Changed my Cellphone battery and it works better than ever.
Guy gave me a really good discount and it didn’t take long at all
The guys there were personable funny and I did a great job very professional thank you
Almost 5 stars I was told that I would be called asap when phone was completed but unfortunately I had to call them instead. Overall pretty good customer satisfaction they got the job done!
Great service! Got my wifes iphone 6+ repaired lickety-split! Im a loyal customer now!
Very efficient, friendly staff. Very pleased!!
Appointment arranged by web only 30 minutes prior. Install in 1 hour, Price was competitive. Problem solved.
Quick and Great service from August and the rest of the crew!Awesome job (:
Great service great guys hays off to Adam Super guy highly recommend this place
Wonderful service! Great technition.
Fast and friendly service. Only took 15 minutes to replace cell phone battery.
Quick repair even as they were closing. Great service!!!
Was very happy with the service. They had my phone repaired in one hour.
Work done quickly and accurately at a very reasonable cost.
Excellent service. Courteous, knowledgeable and patient.
Knowledgeable and friendly folks, fast service, good prices.
Great experience and awesome service.Quote: “I’ll be back”. End quote.
I have the part for the screen I need replaced, and the guys couldnt fix it because they need to source the parts themselves, good god I wouldnt recommend. let me say it again: I literally only needed them to replace the part because I did not have the tools.update: got some tools, Ill replace it myselfguess the repair business is in charging more for the parts THEY source.
The staff was very helpful, very polite, quick, and efficient!
Got my iphone battery replaced and now my phone randomly shuts off every 5 minutes and doesnt charge. Also the battery percentage jumps around from 3% to 20%, and when it restarts it always says 1% remaining.
Excellent service, Jay was great and very helpful.
Fast, friendly and knowledgeable! Thank you!
It took a little .longer. Then .Expected. But . Was. Worth. The .wait
They did a great job thanks
Kind staff,fast repair!
Excellent August is super cool
They did not call to let me know repairs were complete i was told 60$ for repair when i picked it up i was charged 70$ need to take some truth serum there
Great Job !
They were great!!!
Great service!!!!