Fall 21, synthetic oil and filter, $64.99. service was good, the lobby is closed due to COVID-19 not bad for lines.
I’m definitely going back here. Stopped by for an inspection this morning and these ladies took care of it for me. They were all so pleasant and kind and patient when I could not for the life of me find my insurance cards! I would definitely recommend this business out due to the great experience I had.
They are very kind and nice. I am proud to have a company like this in where I live. I strongly recommend this business.
I love going here! These ladies do an amazing job, and I am always in and out of here. Today I went in for an inspection, they noticed I had an oil leak, figured out there was an issue with my oil filter, changed it out, and I was in and out with both services performed within 15-20 minutes! Their prices are also extremely low, I highly recommend this business!!
I always have my car inspected here. They are very personable, friendly and professional. I’ll cut in he to go here when I need services they can provide.
Fast friendly service. Very professional and keep the customers informed.
Quick and convenient state inspection. Will definitely go back with my other vehicle.
Fast, convenient service. Safety inspection was only $7.00 !
Avoid them! They did not replaced the crush washer on the oil pan. I woke up with a big oil stain on driveway. They were lazy topping off the oil and not replacing a $0.10 crush washer. I had to re do the job myself. Bad crew . Dont mess up ur car and driveway. Worst!
The only place Ill get an oil change. They are super fast and dont upcharge you. Every person who works there is so nice and even gives my dogs pets and treats!
Ive only ever received service as good as theyre fast! Every time Im in and out faster than I can play a game on my switch to wait for my car to be done and my car all the better after words. The German elderly lady there knows her stuff and has a warm funny personality. Id give more stars if the rating allowed
I love it. I only go to Valvoline for my oil changes. Professional, fast, and good brand of oil.
LOVE this place! They are always pleasant and making me laugh. They seem to all get along well which makes it feel like a home and not just a business.Their prices are affordable and the service is great.
The ladies and gents who work there are great and I love that they are honest ppl. If your car doesnt need the oil change they tell you.
Person in charge very gruff. Employees were eating breakfast sandwiches. Quick fast affordable service. Everyone friendly.
I got a state inspection done here. The workers were all polite.
Fast and efficient!! Love these guys!
I like them the oil changes ate expensive but better than waiting at Walmart for 2 hours, & I wont go to a oil place owned by middle easterners!
My favorite part of oil change is sitting in the car, while they do the service. In and out. Everything happening in your presence.
Quick and great place to go. We stop there because we were out of state.
Bravo Valvoline for your staff of Carmen, Cass, Tracy and Chris. 10 stars, very helpful, polite and courteous. Would come here a 1ks over fast. Quick and detailed oriented. Thank you team at store 0003, representing the Cove the Right Way.
It was slow this day and couldnt get the inspection completed without buying new windshield wipers. $31 later it was completed.
In and out in a flash. I love 💘 it. Thank you
Very pleased with the fast service and professional manner. Theyre friendly too.
They are the best in Copperas Cove! Wouldnt go anywhere else
I was taken care of rapidly. Awesome service!
The lady that worked with me was so nice, very informative and did a thorough, but timely inspection for me. I definitely will be going back.
Always a pleasure to support a local community business that excel in thier jobs
Super super nice people Ive only been here for six years Ive been using them ever since I will continue to use them their service is excellent they get you in and get you out they are number one in my book
Very professional good place to go for oil change and inspection.
They were super nice and my oil change took a few minutes.
What a great stop. Quick, efficient, and polite these folks seemed to work as a team and I like to see that.
I come her often and this was the worst service I have gotten in the last 5 years. The lady with the blonde short curly hair was very rude, talked to me like Im an idiot and not professional. Tracy also could use some customer service skill classes.
I go here and only here. They have became a family here. They get you in and out pretty fast.
They work fast so that’s always a plus but they could be a little more friendly
Thank you so much for great service ❤
Tracy was super helpful directed me to the right place and saved me time. I was in and out or get my inspection in less than five minutes
The workers are polite and quick. There was no line so we were guided right in.
Quick and easy service
All women workers.....impressive 👑💅🏾
Great folks, super understanding and helpful.
Great service from the technicians, they showed you what they were doing they explained what they needed to do to help you so great so great to service was thank you
Amazing as always ❤
I was just there for an inspection today. Super nice people always a pleasure to go there.The lady taking care of my inspection didnt make me feel like she was rushed or anything and was just nice as could be he couldnt ask for anything better
Quick and satisfaction guarantee.
Super cool personnel, get you in and out in great time!!
Chris, Tracy and Carmen were wonderfully friendly. They were not pushy about any services or add-ons. They were fast and efficient. Price was the most reasonable and affordable of places around town.
The ladies were great and the state inspection was fast. Always great service.
Got in quickly, even with a line. Professional employees that know how to do the job well, and right!! Knowledgeable, professional, and quick!
Friendly and informative. I went in for a simple oil change, of course I was pressed for getting the premium, but what oil change company doesnt try that? I was waiting in the lobby and the gentlemen came in with my air filter, told me the negative effects of not replacing it, and even went to get a new filter to show me the difference. I definitely changed it after that. My car is running better, getting better mileage and I even got $3 off!
Husband took our car in for a transmission flush. After one week the check engine light came on. He took it back to them in case it had something to do with their work. They checked their work. That wasnt it, but they went above and beyond to find the issue. They found the problem, showed it to my husband, temporarily fixed it AND did not charge him additional. They were professional and helpful the first AND second visit, and well keep going back. We highly recommend them. ;)
Who says women cant help with cars because these women gave me more information about my car then most men mechanics Ive dealt with. Good Job ladies 👍🏿
Very fast & they do a good job.
Hands down my favorite place to get an oil change. The people are great, the service is fast, and the services are affordable!
Got my inspection done here on my car prop friendly service at a reasonable price I could not ask for better.
I drive 20 miles out of my way to have my oil changed here. I could go anywhere closer but, the staff is through, careful, honest, and quick. They are good to me and whatever junk of junk I drag up there to put oil in. I wont go anywhere else.
Worst experience ever. Went there last year for my state inspection. First my e brake fails. So they suggest a automotive place to bring it. But my brother in law fixes cars so I bring it to him. Bring it back now its my brakes that are worn out. Once again 2 different employees tell me to bring it to the same automotive place as the other lady told me to bring it to last time. I bring my van back to my my brother in law. He replaces all and looks at the old ones. Tells me they are fine. Bring him with me this time. Lady looks at the old brakes and basically calls him a liar. Finally passes inspection. Never going back there again.
Cass and Carmen and crew are awesome and very polite. In and out in a fast timely manner! Thanks Yall
Quick and friendly.
Always quick and friendly service no matter if Im here for an inspection or an oil change!
Love this place, been going there Alot of years.
Quick cheap and they gave us some wiper fluid :3
This place is incredibly unprofessional. I pulled in and they were incredibly rude. No one was wearing a mask. Will not be returning.
Best place for oil change and inspection for sure in cove !!
I’m pretty sure leaning on customers vehicle is not a requirement for a car inspection why lean on my vehicle ? and on top of that touching stuff inside my suv i will take my business elsewhere.
These young ladies are amazing and super quick! My mom and I only go to them always!!!!
Quick friendly service, always on point.
One of my go to places for an inspection and occasional oil change. Staff is friendly.
Fun atmosphere...you can tell they have fun while working hard :)
It’s usually a 5ish star experience but this last time I was asked for my info to put in the system and was signed up for something I didn’t want. I asked to be taken off and was given attitude (fine whatever) then while checking out, I complain that I might get unwanted calls now that they have saved and shared my info. I was assured that I wouldn’t be bothered. Right after I left, I started getting text messages from a very creepy person who then started using horrible language with me. Needless to say, if after I post this the calls start again then I’ll be able to continue my report with the police and if not, just let this serve as a warning not to play around with your customers and I will be telling everyone I know now to come to this location ever.
Great service 🥰
Great service! Such a great group of employees!
They were quick and got me out with no trouble at all
The best place ever! Saved my transmission!!! Noticed there wasn’t a dipstick and that transmission was leaking out from the top. Told me to call dealer. Dealer told me there wasn’t a dipstick and hung up. I took it to the dealer. Low and bedhold... dipstick was missing. Dealer had to replace it since the car was new. I love this Valvoline location!!! I have been going to this location for years and I will continue to do so! So grateful!! Thank you!!!!!!
This is the only place I go to in Copperas Cove because they do a great job, are trustworthy and very efficient. Ive never had to wait very long for great service!
Fast service friendly staff
Great service and great professionalism..
Ladies run this place and they are so sweet, and knowledgeable. These ladies are super fast with inspections and oil changes too. They have free drinks and a play area for kids while youre waiting. Great place! Highly reccomend!
As always the best service in town. Great manager!!!
These ladies are always just the best. Ive been coming here for 7 years and will not go anywhere else.
Friendly service, no high pressure sales to purchase items or service you dont really need or cant afford. If I do have a question the staff is knowledgeable and able to assist.
Great staff. Mostly female which I love! I wont take my car anywhere else.
Great people, Great service.
Knowledgeable, friendly, and most importantly HONEST! I can’t tell you how refreshing it is to get an oil change and not have to deal with the “well sweetie, you really need this or that” BS we as women get, so often. It’s also nice to get in my car and KNOW the oil was changed, the cap was put back on properly, and the right air filter was used.... OH GOD THE AIR FILTER! What is it with other oil change places?! It’s like they think air filters are one size fits all! EVERY. FREAKIN. TIME!! Anyway, this place is awesome and I’ll never make the mistake of taking it anywhere else again!
I was in there the other day for an oil change and one of the older guys that works there was cursing at the young lady at the computer calling her names and being really rude towards her. I had my kids in my back seat and didnt appreciate him using fowl language in front of me and them. The young lady looked very embarrassed and upset. I will not return if I see that man there.
The girls are not pushy with sales and I trust them to do what I ask and paid for.
As always, fast and courteous service.
My second time there and its been great!
They were fast and friendly. Ive only been there once, but would definitely go back.
Always great service 👍
Quick and great service. The staff remebers me.
Went there for an inspection. Staff was rude towards customers. Staff was eating food and getting into peoples cars with their mouth full of food. The employees act like the customers owe them something for taking care of them. Staff does not dress professionally at all.
They always treat me nice! Great service 👌🏾
The ladies at this location are fantastic! Knowledgeable, friendly, and always very helpful!
Did not change oil like stated to me directly. Engine dipstick almost bone dry. Showed me same dipstick slathered in oil. Most likely injected tiny amount of fresh oil in starter so I would drive away believing they did what i paid them for. Another car repair scam shop. Go there at your own peril. You have been warned.
Great service from a mostly female staff. Informative and honest. Super fast and makes getting an oil change a breeze.
Its another typical one of these jiffy lube type places that you go to get an oil change and they try to sell you wipers and filters and bunch of other stuff you didnt ask for..but quick and not too bad priced once you tell them to not bother with the other stuff that you just want oil.
Fast friendly service and all done by women in the Coppers Cove Texas area !!! 🙌
Great group of people. Friendly, fast and reasonable prices.
The staff is always professional, always courteous, and communicates well with the customers. The employees make an effort to not perform services that are not needed. If its not essential they will provide all the information needed for the customer to make an informed decision.