I have been searching for an apartment for two months. I have called and searched and it has been a very frustrating and disappointing experience. Until I spoke with Mary at River Trace apartments.From the very first call, Mary was so kind and patient. She made sure I knew everything about their beautiful apartments, took the time to answer every one of my questions and even gave me a tips on how to find out when an apartment was available. Following her tips I happened on an available unit that night and filled out an application. Mary was so kind to call me to review my application. Not even one of the other apartments I have spoken with did that. I don’t know if I will qualify or not for one of their beautiful units. If I don’t, I will be sad because dealing with Mary and River Trace has been such a wonderful experience. I

Not a current resident but Debby was extremely helpful and had such a warm & friendly personality! So helpful with every question I had about the property :) Cant wait to get my application in as soon as availability opens up!

Mary and Dana are very nice Ladies and very helpful

Amazing staff!!!! Debbie and Dana and Odayls were super patient, and treated me with genuine kindness! Clean grounds and its a nice location as well.

Ive been living here for about 5 to 6 months and now I have to move but I have to admit that the office is very efficient Danna and Odalys are always there to help you, they always try to understand your situation and they always give you options, they are very attentive to the residents super professional and they always put themselves in your place. Danna friendly always attentive to its residents and Odalys always wanting to help those who need it most. Thanks for everything, I recommend you 100%. What more than living in a place where they make you feel welcome.

I’ve been living here for 4months now and I have no complaints I love it it’s spacious and clean . The ladies at the office are so nice and helpful specially Dana she’s always there to answer any questions and help me in a timely manner, good neighborhood as well overall great place to live couldn’t be happier!

Been reaching out to this place for months and havent got a single response. No emails or calls

Odalts and Dana are awesome at helping me. Very grateful. Thank you. The apt is very clean and the neighborhood is very peaceful and quiet.

Odalys is the assistant manager and she is phenomenal. Very kind & very helpful she will do anything she can to make sure you are satisfied. The maintenance crew is amazing as well .they should of made her manager we all love her

Clean, well maintained, easy access to State rd.64 & I-75, close to Manatee Memorial Hospital.

I have lived here for going on 3 years and I can honestly say it has been great. The office staff is helpful even with minor delays they do their best to meet your needs. The maintenance guy, Matt, is truely a saint, is quick and knowledgeable in what he does. The staff is friendly. Even through the COVID-19 pandemic they have made sure my needs were met and communication with all of the residents was clear. They provided sources for help and showed compassion through the this hard time when I know other apartment complexes have not.

I have lived here for almost a year and I absolutely love it. Odalys in the office is so friendly and helpful. She is quick to answer any questions I have. Matt from maintenance is the best there is. Such a great person and really knows his stuff. I have had a few small (normal) maintenance requests and Matt has always taken care of them so quickly and it’s always done right with him!The property is beautiful and they really do a great job with the upkeep. I honestly can’t say enough great things about living here.

I absolutely love living here. I moved in at the end of March and I couldnt have picked a better place to live with my young son. The community feels safe, its quiet, and I have never had any issues since I have moved in. The maintenance is wonderful! They really take pride in this community with the appearance and cleanliness. Theyre currently updating the property and adding a playground for the children which is great! The only thing I disliked was getting new roofing because of the noise but Im very happy and grateful it was done. Most complexes do not fix or take pride in the property. Coming from my old apartment complex which never fixed ANYTHING or utilized pest control to coming and having something repaired within 24 hours and a routine pest control service is beyond awesome! Great job River Trace! Im a very happy tenant :)

The treatment and help received in this place is super. Other places around don’t compare. Friendly, helpful, kind and understanding staff. Thanks!

Went in for information and I already want to live here. Friendly and helpful staff. Everyone in the office made us feel welcome even when we had 3 kids running around at the same time. Ladys in the office are very pleasant to speak to and will give you information that are actually helpful. Wish I was treated like that in other places bc when they said I had a sec 8 voucher.

Honestly I Thought About Renting Here For Some Time But After Calling For Almost A Yr Consistently I Always Get The Same Answer There To Full Capacity & The Waiting List Is 3-6 Months Long & Even After Filling Put An Application & Waiting To Hear When Im Able To Get Into An Apartment They NEVER Called Me Back Horrible Experience I Will Not Put In Any Effort Anymore, Good Luck To Those Who Have The Patience

I extremely recommend River Trace. We are so grateful with the service Odalys gave us. She was so friendly and answered all our questions and concerns. Very professional staff starting with the office and ending with maintenance! Beautiful well kept neighborhood, nice and peaceful just what we were looking for. Thank you Odalys for all your help! We appreciate you!

My wife and I have had one of the best experiences thus far . Odalys has shown us nothing but respect from the beginning of our journey here with River Trace with her patience sence of humor . Our apartment is beautiful clean and cozy... the property is very well maintained..

I love this place. The families are lovely. The children are above average. My mature-ish mother lives in River Trace. The residents and management treat her like gold. When my dad passed on, everyone was very kind to my mom and family. .It takes a village... Wonderful village! Awesome place.

Friendly and helpful staff. Excited to live here.

Approved me for move in quickly and very nice staff.

Im a current resident at River Trace Ive been living here for almost 3 years now and this pass year that i have been living here has been horrible a lot of drug activity, the smell of marijuana is horrible at night the gate has been broken for the past 3 years and non residents get to enjoy a free pool while we pay for one we cant use had to call the police like 3 time do to marijuana and a few fights that we felt we where in danger of being shot all theses concerns have been notified but i have seen no change. I also went to the office to take care of a situation and Odalys was really disrespectful and made comments about me to someone in her office in Spanish thinking that i didnt speak Spanish so im very disappointed

If youre a self-respecting tenant who follows the rules you wont like River Trace Apartments! They dont enforce their own rules. The place is full of people living there who are NOT on the lease. Management knows this but they dont do anything about it. The cops have to go there on a regular basis because of fighting, disturbances, issues at the pool, etc. IM SO GLAD IM OUT OF THAT PLACE!!!

I’m very disappointed in the customer service ran by illana at Rivertrace. I was looking forward to moving me and my family into this place after reading the pleasant reviews, but I guess it was a lie. This woman is a terrible representative for the company. She actually thought I was going to pay $871 in deposit fees without seeing my unit until the day I move in.😂😂😳, like really, nobody in their right mind is going to pay a deposit without seeing where they are laying there head first. She has lost all her marbles! She wouldn’t move in a place herself and pay monies without seeing, nice try though! Illana is a bad face for the company! She couldn’t even tell me which floor I would be living on! Proceeds to say I can move in next week, I get approved and give my current Apts a notice on jan8th same day I was approved! Then proceeds to say I cant move at the end of January which is unrealistic! Then says I can move the following week of my approval, which I can’t prorate rent! Knowing my current unit was just paid for January! I don’t know if she wants to collect people money then give another excuse as to why u can’t see where your living! I would not recommend dealing with illana if it’s avoidable! I would recommend dealing with someone over her with more customer service experience and more professional! She even hung up in my face cause I’m trying to explain to her about paying a deposit and not seeing my place and paying rent at 2 different Apts in the same month! Wish my experience was better as to its a beautiful community ran down by a scam artist! Im just saying!

I have been calling this apartment for the past month and never got an answer, I’ve even left emails and they never got back to me

Odalys from the office was a great help for me and my family. I was calling asking alot of questions and she didnt mind answering them took the doubts and was so kind to us and blessed us with a new home. Thanks to rivertrace staff God bless you all!!! Del Valle Family

I would not recommended this place. First, our application was denied by just 45 less point by minimum credit score by their unfair policy . This is a low income Property . Income restriction does apply for all applicants, applications. Is very ridiculous to have expectations a low income family have above credit rate of 545 points. This place is ridiculous. I have spoken to the regional manager. I couldnt finish. This guy named Joe Mendes hang up on me with nasty words of have a nice day sir . I would rent another place with credit score above 500. I will prefer to buy a condo or a house.The office also hangs up on you if you tell them the truth.Do not rent here. You would be disappointed at the end.Get your refund before is too late.I hope I do get my, or would sue this people

Worst place to rent. Owners are money hungry, fees never stop coming. Worst community, they demand everything on time yet complex is still not in order, gate is not working and no playground for children, construction took a whole month which had the road closed inconvenient to get to work.. The worst warning.

They were mean to me and my girlfriend.

There are full of bed bugs there!!!! Bad place to live🥵🥵 Beware of it.

BEWARE!!!!!After I PAID and submitted an application to be put on the waiting list I waited 3 months before emailing the staff for an update. When I didnt hear back from them, I waited another 3 months to see if I would hear anything. They tell you the waiting list is about 3-6 months and then they take your money and forget all about you. It has been a year and 3 months later as of today and I havent heard a single word from this place.

My mom tried and I got it in 2 days