I am officially a life long customer and will recommend Heart of Texas to everyone. Aside from the beautiful and perfect landscaping, when we had an issue with irrigation Chris was very responsive even on the weekend. Chris gave our family peace of mind and had his crew out first thing that week. Joseph and Angel came out and addressed the issue and left the lawn looking better than when they showed up. Thank you guys for your hard work and dedication to your community.
HOT Landscape did an amazing job with our retaining wall! Design, estimate, scheduling, and a beautiful level backyard, fence ready! I can not say enough good things about their crew, professionalism, courtesy, and finished product! If you have any landscape design needs, please call these guys. Absolutely the best in Central Texas, hand down!Thanks HOT Landscape and Irrigation!John H.
Tyler was awesome. Not only did he rush to meet our deadline he was patient and helpful in helping us figure out our need to make our backyard more usable. We had the dream of what we wanted and he had knowledge and professionalism to get it done. His idea worked out perfectly😊
Extremely pleased with the service received from Heart of Texas Landscape. Our advisor, Chris was always on time, courteous and extremely knowledgeable. He worked closely with us to landscape our backyard with trees and hedges. He timed the planting in order to select the optimum time to deliver and put the trees in the ground. But the service did not stop there -- he followed up and responded immediately to emails and phone calls. Its six months later now and he still checks on our trees whenever he is in the neighborhood. This is the kind of service you can expect from Heart of Texas!
The crew led by Alanis at HOT Landscaping did a great job. They not only made sure they werent doing any damage to my yard, but also came back to double check how it looked. Give these guys a try, you wont be disappointed.
Cant really tell you much didnt go by the flower beds that I was requested in go by to look at they gave me a quote but that never happened so I cant tell you how give him five stars though good for them
Tyler was an absolute delight to work with! He was so patient with us as we went back and forth trying to make up our minds about what we wanted done. He was always very professional and very responsive to my text and calls. Sergio, the Project Supervisor, was on site several time and also was a very good communicator. PRAISE for the hard workers Tyrone, David, Ricardo and Juan!!! If I could give this team more than 5 stars I would. They were so respectful of our property and did an outstanding job! At the end of each day they cleaned up, put the fence back up, made sure all the gates were closed and even told me they were leaving for the day. Before they left on the final day of the project, I was called outside to make sure everything was to my satisfaction and that was followed up by Sergio coming by to check on the finished project as well. HIGHLY RECOMMEND Heart of Texas.
They did a great job fixing our back flow and sprinklers. The technicians were very polite and helpful and made sure we understood how the system worked for the future.Would have given 5 stars but I did have to reach out more than once to schedule (gave over 2 weeks for them to respond before reaching out again).
THANK YOU HEART OF TEXAS LANDSCAPE!!! Everyone from management Chris Armour, Sergio, and Chris Lindsey to “THE CREW” Marcos, Francisco, and Lucho! Very professional, knowledgeable and hard working team doing what ever it takes to get the job done! My front and back yard look great had many compliments even before it was complete. Will definitly call y’all back for the next project!Update: Well, it’s been two years still a lot of familiar faces. Thanks again Heart of Texas for completing another project that I drew up. The crew of Manuel Muniz very knowledgeable and hard working, Christian aka “Lucho” hard worker and strength that holds up the team, Julian Team Leader and Chris Armour the man that makes it all happen (management) it can be a challenge to make me happy but you always seem to get it done and I thank you so much for that!! Get ready for my next call!!👀😊❤️👏👏👏 Here are some pics of their outstanding work!!
I want to thank Tyler for his professionalism and advice on the landscaping of my new home. He has been instrumental in designing and executing my vision of my yard. I has been a journey with its challenges and changes, but Tyler was patient with the process. Heart of Texas senior management addressed all my concerns and needs, with providing a fair price for the custom work I wanted. Again, thank you Tyler and Heart of Texas Landscaping for a wonderful experience.
After having a pool built, we hired Heart of Texas to repair irrigation, replace sod and install new lighting and trees. They were fantastic. Chris was frequently in communication with us about what to expect and when. The yard looks incredible and they will be our go to landscape company going forward
Always a good experience with Adolfo and main office. Sometimes a bit of schedule backlog but when youre requesting the best its to be expected.
Fantastic customer service and a great end result. Highly recommend!
Great place, landscapeing is top notch.
Heart of Texas worked closely with us to design and install the landscaping and sprinkler system for our new home. Once we finalized the designs, the Heart of Texas team moved in and quickly installed the sprinkler system, built all the beds, planted trees, shrubs and other plants, and sodded the yard. They also provided training for the new sprinkler system and been very responsive to questions I’ve had. I’m looking forward to working with them again for future landscaping enhancements we have planned.
They seem shady in the way they do quotes and pricing. I cannot recommend this company to anyone! -- And $100 charge for just a simple pvc piping leak Estimate??? Get out of Texas with that b.s.!! --- (Ohh, and now they are stalking me. I may have to report them.) -- I just saw complaints through BBB against this company too. -- Seems they have a history. -- Regretfully, I didnt check their Reviews first... Looks like they have several 1 Star Reviews besides mine.
Heart of Texas is the “Best of the Best!” Ask for Chris Armour and he will make your landscaping dreams come true, Chris goes above and beyond and will not disappoint! Our yard is absolutely gorgeous!!!!Once again we are extremely satisfied! If you expect nothing but the best, look no more. Chris, Sergio and their crew provide excellent customer service and top of the line work! The nicest guys you would ever want to meet!
They do all our landscaping. They are experienced and professional. Whatever you dream up, the can create. They even did the stone for our BBQ island and it is beautiful. Highly recommend.
Had an irrigation system put in our backyard. The two employees were hard workers and did a great job.
Team arrived as scheduled (actually earlier but that was perfect). Did the job as contracted and performed a superior cleanup as the irrigation system was installed after a complete landscaping had been accomplished. You could not tell that the landscaping (other than the sod) had been disturbed. Great job
Outstanding work from HOT!! They were the original landscapers on my original build and additional projects since we moved it. Chris worked with us on original design plan, and changes. All other work has been excellent! On time, on budget and excellent work!6 Stars!
Chris and his Team did an amazing job on our paverstone patio extension and new concrete pad for our new hot tub. The team was very professional and the work was top quality.This is our second time in 5 years working with Heart of Texas and we will definitely come back to them in the future.Thanks Heart of Texas!
Called this company to get a bid on landscape maintenance for our HOA and arranged to meet a rep on-site to go over the property. Was told at the time they would submit a bid early the next week. Crickets. Eventually followed up about a week later and was told, ...sorry for not getting back with you. Finally had a chance to sit down with managers this morning and we dont have the available time to service the property.Not wanting to submit a bid or feeling like the property isnt a fit is fine. No issues there. But the lack of communication is problematic, not to mention the disingenuous nature of the response. Obviously, very skeptical they just happened to sit down to discuss the property the same day I followed up. Regardless, it doesnt take much to simply reach back out and say, ...upon further review were just not a fit...Bottom line: If timely communications and a company delivering on what they say they will do is important just be aware it might be a challenge here. Perhaps it was a one-time thing, but in looking at other reviews it would appear there are others with similar experiences.
Have worked with HOTL for about 10 years on commercial & residential properties. Great quality service every time! Staff is always friendly and respectful.
Chris Armour went above and beyond with his landscape/irrigation design for our new home and kept us within budget. Ive used Heart of Texas for all 3 of my homes and couldnt be more happy with the results. I would recommend them to anyone looking for landscape and irrigation for their new or existing home.
Chris and the team from Heart of Texas did an Amazing job!! Showed up on time and they went above and beyond our expectations! We love our new sod and flagstone walkway! Our back yard looks new again! Will definitely use Heart of Texas many more times for future work! Russell T.
Great, hard-working guys! They listen and treat my yard like their own. Nice people in the office too!
Extremely pleased with the work. They went above and beyond and made my backyard look amazing. I would highly recommend them for anyone needing work on their yard.
I would highly recommend HOT to anyone! They did an amazing job installing our irrigation and sod. Was very professional from initial call to follow up after the job was completed. They showed up on time and as scheduled and had a very fair price. Thanks Chris!!!
When I had originally called they said they couldnt help because my warranty was up. After a frustrating call, the boss himself came, after hours no less, and decided to help for free. Their help is greatly appreciated, and I would highly recommend them. Truly a five-star experience.
Chris and his team did a great job with our new house. We wanted something simple but nice and HOT was able to design something that met our needs. Thanks!
Great customer service!
They perform our backflow test each year for the last 10 years. Reliable, fast, friendly
We have asked three times for an estimateHad to wait for an appt for 3 weeks said would get us a bid in a few daysStill waiting...Must be nice to have so much business you don’t need anymoreTyler just looked me in the face and said “i’s just too much”We did get bid last night and yo be most accurateIF Tyler had said two weeks then it wouldn’t have been an issue but he told my husband a few days.Thanks for the clarification and for the great job on the front. Never said yall don’t do great workInteresting you withdrew your bid but ok
Thank you Heart of Texas for a job well done, from removing stumps, to the rock saw and trenching, a boat load of top soil and irrigation, sod, river rock as well as rock for a parking area. Couldnt be happier with the quality of work performed by their crews from start to finish.
We recently had our front yard landscaping totally removed and replaced. We had tried to work with 2 companies prior to calling Heart of Texas Landscape. The other companies either didnt return calls or came one day to start removal and then never returned. This had gone on for over a year. We contacted Heart of Texas and received a phone call and email almost immediately. Shortly thereafter, Ben scheduled with us to meet and discuss our needs. He kept in touch via email letting us know the status of the drawing/plan they were working on and clarifying any specific ideas we mentioned. Once agreed upon, the work started and Chris supervised the project. He kept us informed via email and phone calls letting us know the planting schedule and planned work each day. He was most conscientious and very detailed. His crew was amazing and our project was completed on time in short order. He followed up with us afterwards to make sure we didnt have any questions or concerns. We are so pleased with our front yard results and the ease of working with this company we are planning on adding new landscape to our back yard/pool area this year. I cant say enough about how pleased we are with this company and the people we worked with. Superb all around!
Cris and his team at HOT have completed several jobs for me in past. All of them completed on time and look great. Chris will ensure all is completed per agreements and owner is satisfied with the results. Cant go wrong here.....
Chris and his team did a beautiful job on my backyard. As a new build it was bare, now I can enjoy my patio while looking at the colorful flowerbeds.
Seeing all these responses from good people that were done wrong by this company I feel that after a year passing its time to speak the truth about my employment experience with this poorly ran company. First off I was totally professional 22 years of experience in landscaping at that time youd think that they would have been excited about having someone with that type of experience working for their company (NO) instead I was totally disrespected yelled at and I was told my experience didnt amount to jack squat I had a weed eater thrown at me and hit my leg so after all that type of treatment I trucked on doing my side business mowing grass which by the way I maintained the same customers that I have been mowing for, the past 23 years and picked up a few new yards and have maintained those also,plus picked up a full time job as head landscaper for a a private company that pays me really good I am going to be celebrating my 1 year anniversary with that company soon, guess my 23 years of landscaping experience does really matter now doesnt it ? I mean I am not loosing my contracts Im treating my customers really good people that I work for treat me good I am really blessed you have to have respect for the customer and you have to do the job right and professional which this company lacks that
Man, I can’t wait to leave my review. Been a month long process that’s still not done for an irrigation system and backyard sod install. I’ll be back to give all the details of why this is a terrible company to choose.
When I bought my house I called heart of Texas to come out because I wanted some landscaping work done on my yard along with some permanent fixtures added to my rock garden. The individual who came out to give me an estimate was very nice and spoke to me at length about what he could do. Then he told me thathe was going to put some different ideas together and he would email me his ideas along with his estimate.I waited patiently for his email and it never came. Finally a month had passed and then one day the same guy who came out originally from heart of Texas showed up at my house and apologized for not getting back to me, he told me he wanted to take another look at my backyard so he could finish his estimate. I accepted his apology and allowed him access to my backyard so he could finish his estimate. After about 5 minutes I went to join him in the backyard and he was gone and Ive never heard back from him again.Im not angry, I just find it baffling and kind of funny. However I would not recommend heart of Texas.
These folks installed my system summer of 2013. Office help were courteous and salesman was charming but not gifted at running a crew or problem solving. The plan has left my yard with drenched moldy areas and burned dry spots. The job was poorly done but it is over with and I am using another company to make adjustments and maintain my system. PS. These guys charge a lot.
Terrible service! Our HOA has been using Heart of Texas for our common area landscaping. They did fairly well for a while but the last two or three years theyve ignored multiple requests to complete work on our front entry. Now theyve stopped mowing some of the areas that they are contracted to do. Very untrustworthy for the price. It seems like if you complain the owner instructs the crew to do it worse. Im starting to think they just dont want our business. Im the current president of the HOA and Ive been trying to work this out for about two months now but like I said it just gets worse. Very vindictive people at this company. STAY AWAY!
Sadly our builder used this company to setup our sprinklers and sod. Much like other reviews the follow up service is very poor and when I was able to finally talk to someone they were belittling and rude. My overall experience with this company has brought me to a point where I will go out of my way to avoid anything to do with them and discourage others from using them in the future.
Over a year ago my sprinklers were installed. One year warrenty. everything works fine, however... sprinkler heads VERY close to concrete cant put anything around them to prevent grass from growing. Also when hole cut into brick for line to sprinkler unit in garage, they didnt even bother to seal it with caulking. They left tools behind etc BUT worst problem is they installed sprinkler head on MY NEIGHBORS PROPERTY. I just noticed this, as my neighbor pointed it out. it is at least 4 feet over. NOT HAPPY AS THIS CAN CAUSE TITLE ISSUE. I do not recommend. ***All of the negative posts are here are absolutely true, once they are done and get your money its over. they rush the work and it is shotty.
This company has poor communication skills and places poor products. We had our yard done by this company a month ago. We were not very pleased with lack of communication from them regarding a time frame. Always an excuse about the rain putting them behind but yet they can not bother to call and let you know, they just show up one day. I also had to notify them about plants that they placed. They had Blackspot and yet they didnt seem to notice it on the plants. They came and replaced them but they replaced them with different plants and they have powdery mildew on them and I have another type of plant that they placed and leaves are falling off and it is sick. The others have new growth but this one looks sickly. I have sent them an email with photos with no response. They also just dug holes and placed them in them without any dirt! I had to let them know as well. At first, they placed a bunch of riverrock around the house with no plants!! I had to send a text and say, hey, where are the plants?. I think they forgot and tried to play it off. We requested St Augustine for the sod and there were several spots that had large squares of Bermuda in it and there is a ton of Nutsedge grass mixed in as well. They tried to say it came from my neighbor but It would not have such a large amount in a matter of days after it was placed. I was basically blown off and they refused to acknowledge that it came in the sod that they laid. I have since had to go out and buy new plants and spray to hopefully keep the mildew from getting onto my healthy plants that were already in my yard. Obviously I can not and do not recommend this company as they do not take responsibility for their work. I do have photos and text for my proof.F/USir, It was not determined by the BBB that ;you did everything, they just forwarded your response to us. The fact is that you started the work on 6/6 and within a few days we started to text Chris about the grass situation and then the original sick plants., which We then left for vacation for a week. So when we left, yes the new plants and others you planted looked ok., which is when the original letter was written to you.On the 24th upon our return, I sent Chris an email with photos saying that I think the other plants are sick as well to which I got no response or follow up. So you can not say that you did everything to communicate after the work was done. If you would like me to forward you the email, please let me know which address to send to or ask Chris to forward it to you. So no, at this time, I will not pull down my review. I have spent my own money to replace the sick plants with new ones and spray so my good plants do not get sick. I also know that the plants did not contract anything from my existing plants as they were fine prior and even Chris said they looked fine so please do not try to say it came from my plants.
These guys do a wonderful job! They landscaped my hair salon and it looks amazing!! I get so many compliments on it!
Shout out to Cameron! I called needing help and Cameron came over to one of my sellers homes to help. He did it free of charge, when it wasnt convenient Im sure, and made me feel like a valued customer. He took pictures and sent them to me. This helped the new buyer to see that the irrigation system worked. Saved me time and effort, and saved my client money. I will highly recommend him and HOT to my clients! Thank you, Jan Haney, Keller Williams Realty
I have waited a bit of time before writing this review as I really couldnt believe that such a well known, highly recommended company would have such poor customer service. I called and scheduled for an estimate on my existing sprinkler system. The technician (for lack of a better word) arrived a day late (my appointed day was Thursday, he arrived Friday). The man stayed about 5 minutes and said that the company would send an estimate by email ( he did not ask for my email by the way nor did the receptionist that I initially made the appointment with). Needless to say I have never received an estimate and at this point it wouldnt matter if I did as I would never use this company and will never recommend them to anyone. So highly disappointed.
Unfortunately our builder contracts with this company to put in sprinkler systems/yards. Office staff nice, techs are rude, nobody returns phone calls. Basically once theyve done they work they dont care.
Since I posted earlier today, slamming HOTL, they have responded and corrected my problem. So I must retract my bad press and give praises to this awesome company. I give 5 stars for capabilities and 1/2 star for initial customer satisfaction.
Called twice, promised to call back and after 3 weeks no response.
They stunk. 3 times they had to come back out to properly fix a leaking water line. Guy told me nothing I can do about it. Was a total jerk. When I said fine, I will get someone else, he proceeded to replace the whole line (10 ft vs 2ft) like he should have done to begin with. 3 diff times I had to leave work. Will never use them again. Also, never got a quote for what I am sure would have been a couple of thousand dollar job for them.
Theyre excellent quality of work unmatched recommend to everyone...reasonable prices.
These guys are professionals when it comes to landscaping in central Texas. They may sometimes be a little more expensive but if you want the job done right the first time give HOT a call.
Owner never answered my calls and never called back. Response to message I will not remove because I am telling the truth you can not bully me to remove my review and I hope people see this message so they can see how you have just called me s liar instead of being professional and contact me. And no I do not want to be contacted by you or your company now. You are very disrespectful.
These gentlemen are professional and honest.....I will use them frequently because they are experts and always going the extra mile...
Great job!
The operators drive very aggressively in residential neighborhoods
Awesome company