Ms. Cathy who was my nail technician always does a superior job, very precise and is always kind. I always love how my nails turn out and now my nails have been healthier than ever thanks to Ms. Cathy. The salon is very clean, safe by following covid precautions, and there are wonderful choices of polish colors. I enjoy my time there every time I go!
This place is great. Kathy does such an amazing job everytime I come.
I went to get a pedicure. The place was clean and I was greeted when I walked in. They asked what services I wanted, I said I wanted a pedicure, and they asked me to pick a color. A woman then took me back to the pedicure stations. I had my feet in the water for about 3 minutes before they told me they thought I was someone else and they would not be able to provide any services to me so I would have to leave. I guess it was a misunderstanding but it was kinda frustrating to have to dry my feet off and walk out after being taken back for a service. I don’t think I’ll be returning. Disappointing and confusing to say the least.
The Shop LOOKS nice on the outside but these people are rude!! Horrible customer service ! The bathroom was just NASTY . This place should be shut down . Makes no sense how you can be dirty and still disrespectful.Had to go somewhere else to get my nails fixed cause of rushed service !!!Did I mention the bathrooms like wowww !Not the place to get your nails done around here !
Warm and inviting environment... great customer service....I love my nails and my pedicure. Kathy is amazing...
Oh my gosh best pedicure I have ever gotten
Love this place! So happy to have found it! Very kind and friendly owner! Always a great experience!
So happy to have found Serenity Nails! I finally found an affordable, clean and relaxing nail spa. I highly recommend! Repeat customers have their own kit of nail tools used for each visit, the attention to detail is amazing!
Very clean and reasonable. Best nail salon in Baltimore Ive been to
So friendly and clean!!