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J&A Towing Service
7614 Thomas Springs Rd A, Austin, TX 78736, United States
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J&A Towing Service

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Ka
Review №1

Outstanding service! Chris came and helped us on a Sunday night after regular hours.. he was absolutely incredible!! 10 star WOW.. The best tow service I have ever used!! He showed up so quickly and so positive. It was so warming to see a smile when your dealing with something unfortunate. We were up and out no problem. I know who to call when I’m in a situation... you would be STUPID to not use this company!!

im
Review №2

Chris the business owner is one of the nicest guys I’ve met! He was so friendly and professional. He kept excellent communication with me the whole time. He was transparent about prices and was on time. This towing company has the best prices in comparison to the other companies in the Austin area. Would definitely recommend!!

Em
Review №3

Wow. Chris is incredible. My car broke down unexpectedly at a busy intersection, I was trying to get home to feed my baby, Toyota roadside finally quoted me over an hour wait for a tow truck, I was distressed, he pulled up next to me and offered a tow. And then wouldnt let me pay the full price. He was a godsend. Whenever I have car trouble he will be my first call. What a stand up guy.

Te
Review №4

Service was excellent and timely. Pricing was awesome and Chris was helpful and courteous. I would definitely use them again if ever needed and recommend them to anyone who is looking for efficiency :)

Pa
Review №5

Chris came out and helped us out in the middle of the night. He towed our car back to our house after it over heated. He was extremely courteous and professional. I recommend giving Chris at J&A Towing a call!

Gr
Review №6

I hired J&A in December 2020 to transport my 2008 Jaguar with a failed front air suspension to a shop 15 miles out of town. Chris was professional and courteous, and the job was done with extraordinary care for my car. Recently, I had J&A tow my 3rd generation 4Runner to a nearby mechanic. Highly recommended - Chris is the first person to call when I need towing services around Austin. Great to have a conversation with as well.

Mi
Review №7

I called hand a towing very professional great place I give them two thumbs up for sure.

Lu
Review №8

J&A is the best towing company in Austin. The owner Chris was a saint and absolutely amazing to work with. He came to take my vehicle to the shop after it caught fire on Congress. He was off duty and still jumped in to help me late on a weekend night. They truly went above and beyond and I am extremely grateful.

an
Review №9

Chirs is Awsome he came right away and gave me jump, had me on my way in less then 10mins.

De
Review №10

When my car died in the middle of Hwy 71, Chris, the owner, was quick to respond, and knew exactly what to do to get my car off the side of the road and to the repair shop. He was careful when pulling my vehicle onto his truck to ensure it did not scrape on the front nor on the back, which I really appreciated, and he made sure everything was put back into the correct place before he drove away. Definitely a good experience in a bad situation!

co
Review №11

Quick response, professional and friendly service and Fair pricing. Highly recommended. Thanks Chris!

C
Review №12

After a blowout on I-35 at midnight and working with insurance to get roadside assistance, it took two companies showing up after long waits to tell me they brought the wrong vehicle. It was in the notes, and they failed to read them. Which means at 3 am I was still on the side of the road waiting. Finally my insurance located J&A Towing, and Chris showed up within 25 minutes (not the 75-100 minutes the other companies did), took care of me, dropped my car off at the repair shop, and even took me home. He was head and shoulders better than any other towing company I’ve had to use. I highly recommend. You can tell he cares about the service, not just the “show up fee.”

Ma
Review №13

Great Towing service. Got to my car car in a really quick time. My car was dead in a parking lot. Towed my car to my drop off location and fixed my car. Great service, I would recommend J&A Towing Service to all my friends and family. Thank you J&A!

Ja
Review №14

Very professional prompt and polite service. My insurance company tried to pawn my tow off to some generic company so I decided to hire my own provider. If I need another tow in Austin J&A will be my first and only call.

Ra
Review №15

Our car died on the side of the freeway and Chris, the owner, was incredibly quick to respond. The price was surprisingly cheap and it just felt like he was there to help us, not make money off of us. Dont let your vehicle be towed by anyone else!

Ja
Review №16

Chris, the owner of J-A towing is a God send! Chris showed up on site believing that he was to do a local tow, but what we actually needed was long distance towing. My insurance company partners with Agero for their roadside assistance and they provided Chris with the incorrect destination address ( along with several mistakes that night). Chris arrived on site at midnight and once we explained the fiasco that we had endured he didnt leave our side. He told us that he didnt want to leave us women stranded at midnight which Agero was fully prepared to do. After speaking with several managers and agents we finally got everything straightened out at 2 am and Chris made the long distance haul. Chris I want to publicly thank you for being a gentleman, kind and professional. I pray that you are blessed and that your business thrives.

Di
Review №17

I have used J&A auto towing twice now for a project car that I purchased. His service is exceptional. Very honest, friendly, and really respects your car and is careful. I used a couple other tow companies and was always worried about how they handled my car, AND they charged more. Will keep using J&A towing from now on for any of my towing needsEdit: 1/15/2021Once again best service ever. Keeps surprising me with his work, dedication and pricing. I called last minute not expecting a tow so quickly. I got a response right away and he arrived within the hour. I was not available at the pickup sight but he was able to pickup the car and bring it to my house. I was not worried about how he would handle my car, and it came in perfect shape. Thank you again

Na
Review №18

Was great service and nice driver thank yall guys!

Jo
Review №19

Called around to a few places and he definitely had the best price. Super friendly and easy to deal with. He has a flatbed as well, not one of those crappier towing setups. He took great care with my vehicle and was in and out, super quick. I highly recommend this company and will definitely (hope I dont have to) use again.

Ma
Review №20

I cannot speak highly enough about Chris at J&A Towing. He was easy to work with, prompt, and had such an amazing attitude.I was towing a non-running project car with no brakes to a new house. The situation was a tough one. Weird angles, steep driveway... I had been stressing about it for weeks.Chris showed up and his confidence and professionalism were immediately apparent. Dude just got it done and it was awesome. My father and I were in awe with his mastery of his craft.He took no time whatsoever to get it loaded, no damage and made it so easy

da
Review №21

Chris was friendly on time and worked with me. Made sure my car was taken care of my mechanic was even impressed. Highly recommend!

Su
Review №22

Super fast service!! Chris is so skilled a driver he literally dropped off our car in our garage off the tow truck. Amazing. I will be Keeping his card in my wallet for next time!

De
Review №23

Chris came very quick to tend to my dead Truck. Professional, informative and honest. Doesnt get any better if you need a tow in Dripping, Bee caves, etc.

ri
Review №24

Excellent service and quick response. though it was a saturday and cost was more, got charged regular price. Great people to work with. strongly recommend

Ru
Review №25

Thanks to Chris for a job well done. Good price, quality! Perfect 👍🏻

Ti
Review №26

Chris was fantastic helping me get my car back home! He took great care when loading on to the flat bed, transporting and dropping off. He is very knowledgeable. He was genuinely concerned about the situation and gave great advice and shared his experiences and expertise. Chris even took his time to place my car back in my garage, which is a tight fit at the best of times. Great guy and great customer service!!

Hu
Review №27

This company safe my life in the late time with great price and driver thank y’all guys.

Ja
Review №28

The owner, Chris, is extremely nice guy. He gave me a very good price to tow my Impala across Austin and went above and beyond to make sure I was happy. 100% recommend

Ja
Review №29

Was the company that could get there quickest and price beat out the surrounding competition. The owner was extremely friendly and positive I couldnt have asked for a better possible experience.

Gr
Review №30

Chris was awesome! My car sits really low to the ground and he took the most precaution I’ve ever seen a tow truck driver take so that was really reassuring! 10/10

Ha
Review №31

Chris with J & A Towing Service is very kind and professional. He always arrives within the given ETA and sometimes even earlier! Chris is fast and efficient and it’s easy to see that he is committed to his work and really cares about getting your vehicle to its final destination. He has great conversation and makes you feel happy that he is so eager to help! J & A Towing Service is the best tow truck service in the greater Austin and surrounding areas! I highly recommend J & A Towing Service for all your tow needs!

Jo
Review №32

Chris is hands-down the fastest, most professional, polite and helpful tow truck driver I have ever met in 20 years of driving in Austin TexasI have used his service 4 different times to move multiple vehicles each time and he really makes it look easy!I would recommend J-A Towing to anyone who needs a friendly and efficient tow truck driver.His prices are more than competitive and he has worked with my schedule and difficult situations!He always remains kind and provides professional service with a smile.10/10 would recommend and will call him again!🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼

Da
Review №33

Awesome customer service and you cannot beat the price. Chris was really professional and safe during the towing pickup.

Gr
Review №34

Amazing service. Chris came through for us in a pinch. He was very professional, prompt, and efficient. Keep this guy on your speed dial. Hes worth it!

Me
Review №35

Fantastic experience getting my motorcycle towed! Chris was both very professional and genuinely caring about the situation (I needed my bike towed to the dealership after the mirrors got stolen). He handled my motorcycle with utmost care. He also owns the business himself and works hard for his customers. I would definitely recommend Chriss J&A towing service!

Li
Review №36

Super friendly. Tried to make sure one more time that he couldn’t get our car started for us before he hooked it up to tow. Gave us discount for paying cash. Thanks Chris!

K.
Review №37

Very kind & courteous, professional towing company. Reasonable rates and quick service. Highly recommend.

Da
Review №38

I called Chris for a tow and he was at my location within 10 minutes... however he did not tow my car.Turns out i had a very minor battery issues and instead of going about his day and completing the service, Chris went beyond his duty and literally helped me with my battery and got my car to work.He did not charge me and just went about his day. I am beyond grateful and so happy to know there are still genuine good people out there (especially with the Covid-19 pandemic going on).Thank you Chris!So rare to find such a genuine and generous

Jo
Review №39

Chris saved me on a fateful night. J&A will be my go-to towing service.

Cl
Review №40

First Class Service, Fella knows his business.

Ro
Review №41

Best service you can have, really safe driver... Polite, Generous and Responsible workers.😃

Kr
Review №42

I had car trouble this evening and Chris was there to help! He arrived when he said he would, he was very personable and helpful. The price was very reasonable and I think hard to beat. He got my car loaded and unloaded very quickly. Very professional and I definitely recommend!

Z
Review №43

Really nice guy. right on time. good value. knows how to tow!

Li
Review №44

Highly recommend. After hitting (what felt like) a manhole in the road in Spicewood, my BMW instantly got two flat tires on the driver side. Chris at J&A arrived when he said he would, offered a great price, and was a genuinely nice person throughout the entire experience. He empathized with our situation, carefully loaded my car, provided hand sanitizer (during COVID), and gave us a ride home because it was late on a Sunday night. Although the car situation sucked, Chris was a bit of sunshine proving that there are good people and honest tow services out there.Thank you Chris for being so kind and providing an amazing service during a difficult time - you are such a blessing!

ca
Review №45

This was the best towing experience I have ever had. The drive was very nice. They had the beat price by far and they were the fastest. Highly recommend.

Ma
Review №46

Great service ever driving show up early always taking care of me and my vehicle thanks guys for the highly serive and i highly recommend them!

Sa
Review №47

Chris took great care of us when we broke down and needed a 60 mile tow on a Friday night. Very professional and accommodating. Ive had to get my car towed multiple times in the last few months by multiple companies, and this was the best experience Ive had!

Ed
Review №48

J&A Towing was extremely helpful. Chris showed up quickly, was very professional and towed my car smoothly! I’m very glad I chose J&A Towing and recommend it to anyone who is in need of a tow. 5 stars!!!!

Th
Review №49

I had car trouble tonight and Chris came within 15 minutes (I was lucky he wasnt busy)! He quickly loaded my car up and brought me to my house! Friendly, polite, knowledgeable and a total gentleman. I would recommend this company to anyone.

Mi
Review №50

I called around and J&A had the best price and quickest service. Chris saved my day!

Ge
Review №51

I had a great experience with this service, Im very grateful that they had come to my aid and the guy was really nice and very friendly

Ia
Review №52

Fantastic service from Chris! I appreciated his honesty and expertise throughout the entire experience. If you need your vehicle towed you want this man for the job.

Al
Review №53

Great service & great conversation. Calling a tow truck is never a fun situation, J&A Towing made my bad morning a little better. Great price too! It makes all the difference to

Jo
Review №54

One of the friendliest people I had the pleasure of meeting. Excellent service and compassion for someone having a bad day.

Lo
Review №55

I highly recommend J & A Towing great service, fast and Great price!

Ju
Review №56

A weak ago i got an accident with my car, i call other company but the service was horrible, then i call J&A he was super friendly really fast so polite, he really care about my car n take care off, the best experience ever, I do recommend this company is the best service 5⭐

Da
Review №57

Very great service and friendly,best prices in Austin and areas around very satisfied with his service

Ed
Review №58

I needed to get my Tesla towed after running out of battery, and J&A Towing Service was called by my roadside assistance service. I couldnt be happier with the service they provided. They spent hours trying to troubleshoot a way to get the car on the bed (when the Tesla runs out of battery, you cant even put the car in neutral). After nothing would work, Chris called a buddy of his who had a dolly for cars (!), had him at the site within 30 minutes, and stuck around to make sure my car made it home safely.Any other towing company would have thrown their arms up and said, sorry, youre out of luck. But Chris really cares about his customers and made sure I was satisfied with the service. I honestly couldnt be happier after such a stressful situation. If I ever, ever get stuck on the road for any reason again, Ill call Chris directly. I wouldnt want anyone else towing my vehicle.

Ki
Review №59

Very fair pricing and profesional with great customer service. I would highly recommend JA towing.

Je
Review №60

Chris was awesome, communicated very well, was very professional and did a great job. 10/10 would recommend calling this company for any roadside assistance!!!

Ra
Review №61

Great service

Ad
Review №62

Very professional and courteous driver. Took great care of us after a breakdown.

K
Review №63

I recommended this company to everyone great service and a great experience thanks guys!

Mo
Review №64

Best towing on earth. Reasonable price. He is there when u need him. Thanks Chris!

Da
Review №65

Best price and top-notch service. $65 quoted by phone for a 1.5-mile flatbed tow. I got a flat tire and couldnt remove it due to having broken my keyed lug nut adapter. Chris and Mohamed were very generous with their time and eager to help. We spent 30 minutes trying to remove the keyed lug nut but ended up having to tow the car to a shop anyway. Even with the additional time spent trying to remove the lug nut, Chris still wanted to charge only $65 for the tow. I appreciate your enthusiastic attitude - your approach to business improved my perception of the auto wrecker industry. Thanks, guys!

Ju
Review №66

Very helpful and fast! I was stranded in San Marcos trying to get back to Austin and Chris was very nice and took care of towing my car at a fair price. Great customer service!

Aa
Review №67

Best towing experience ever! I live in Hudson Bend/Lakeway. I called every local tow company and a few not so local. Not only did Chris from J-A Towing Services answer the phone but he is the owner. I explained how the other companies required me to sign a waiver releasing them of liability if they damage my car (get insurance other companies). Chris said he would guarantee not to damage my car and come out personally to do the tow (no waiver needed) and he did it for nearly half the price of every other swindling towing company I called. If you need a quality honest tow, do not waste time, call J-A!

Sa
Review №68

Great service. Speedy recovery. Great price. Saved me from being stranded

Tx
Review №69

Quick service and fair price only had 25 min from my call. Thank you for the good service

Gr
Review №70

Chris was so helpful and provided incredible service. While car trouble can be frustrating, this experience was different in that Chris was very customer oriented and made sure everything was taken care of for me. The price is reasonable and the timeframe of it all was very quick. He even has a good sense of humor and lightened the mood from a frustrating situation of needing a tow.

Me
Review №71

After calling 15 places at 1 am to get a tow truck to get me home, I had 2 options J-A or another company who wanted to charge more than double what he quoted me. He got to me super fast got me home safe and we had a nice conversation along the way. I hope I never need another tow truck but if I ever do this will be my first call.

El
Review №72

Great, courteous service and cheap! He came to get my car quickly (within an hour as he promised) and he even texted me when he delivered it to the shop. Thanks Chris!!!

Ah
Review №73

One of the best towing companies in Austin area. Thank you Chris for the great service and help.

Ta
Review №74

Chris was very professional and kind. I called in to ask if they could tow my car since my car was stuck in the ditch and my car was having trouble to move. I knew it was stuck and decided to call a towing service. I called four towing companies and they all gave me an estimated arrival time of roughly thirty to fourty-five minutes. I called Chris and he told me he was going to be there shortly. He arrived to my location after 10 minutes. He used a winch and pulled my car out of the mud. My car did not incur any damage. I was very impressed by how professional and respectful he was with me.Thank you Chris.Tarik

حم
Review №75

Highly recommended great and quick towing service Very polite

mo
Review №76

Good company, driver came on time took the car to my mechanic and he offer me free ride to my hous about five miles away, happy with the service

An
Review №77

It was great service !! price was reliable ! showed up as soon as i called !!! AMAZING !

Al
Review №78

Lack of integrity and lack of taking responsibility for his actions (Chris) is not a great combination in this economy!Mistakes happen, but a reputable company acknowledges its errors and takes care of its customers.

Ja
Review №79

Called my insurance company because my car needed to be towed. Didn’t know what to expect but can’t say enough great things about the service I received! Very professional and helpful during a very stressful time!

Ja
Review №80

Great company and they show up less then 30 minute and they take care of my vehicle thanks guys!

An
Review №81

Very professional, clean and courteous, thank you Chris!

Ab
Review №82

ETA was 30 min and great price thank you!

Uo
Review №83

Great company and price thanks guys!

Om
Review №84

Great Service Thanks guys!

Mo
Review №85

Very friendly staff, great job has been done by Chris, i never felt satisfied before but after my experience with the company i would say i will always choose them. Great job!

Br
Review №86

After i called 3 towing companies price and eta Was high J&A Towing show up lease then 15 min THANK YOU FOR THE GOOD SERVICE.

al
Review №87

Great service thank you guys

So
Review №88

Great Service ever!Thank you.

Ma
Review №89

Great service thanks guys!

Au
Review №90

Great service thank you!!

Qa
Review №91

Great service ever thank y’all!!

Ro
Review №92

Good service.

Information
43 Photos
92 Comments
4.9 Rating
  • Address:7614 Thomas Springs Rd A, Austin, TX 78736, United States
  • Site:https://chrisjatowing.wixsite.com/jatowingservice
  • Phone:+1 512-436-5473
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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