This cardiac care for pets was very friendly and professional, from making the appointment through the end of tests. Care was taken to make sure that we understood the process and cost at every step. We got on the waiting list and were able to take our dog in very quickly. The doctor explained the results and emailed the written report.
Keep up the great work! I appreciate the excellent communication Dr. Andrie and Nicole gave to me about Maggies condition and her meds.
Very good experience; caring, professional, and personable staff. Excellent Vet communication and explanation of my dogs condition. Reasonable wait time.
I look forward to working with everyone again as I know Beans will need continued monitoring and care. Thank you! You worked hard to get me in earlier than my actual appointment. Great communication from everyone. I really like the new doctor and felt she was so thorough and concerned for Beans.
I am so glad I brought Elvis in. Even though health care is expensive, I understand the need to rule out possible diagnosis in order to make the best treatment plan. I felt he received excellent care and have confidence going forward.
The staff was very friendly and communicated clearly what to expect from the time I set my appointment until I was finished. The passion and expertise are evident at every turn. I really appreciated all the care and attention for humans and animals alike.
Great experience as always! As a veterinary professional, I always mention CVCA and recommend them when a client needs a referral for cardiac specialty. They are very sweet and communication is great! My pup was obviously comfortable and happy with the staff. I didnt feel nervous at all sending him in alone for his curbside appointment!
Was quick and easy to take my dog there. I also appreciated with everyone being careful with covid precautions.
I was truly amazed by the customer service and bedside manner of Dr. Bordelon.My Hali got the best treatment she could possibly have gotten, her diagnosis was explained in such great detail.. and ALL of my questions were answered.I am a high stress kind of dog mom... I havent slept much since hearing that my dog has a heart murmur, but the information I got today put my mind at ease. I know that My girl is getting the best care she possibly can! We will be back for follow ups!I would recommend Dr. Bordelon to anyone
Great experience! I hope I dont have to take any animals back here, for the sake of their health, but if I did, I know they would be in good hands!
Thank you so much to everyone at CVCA. It is wonderful to feel like I can trust my sweet boy in your hands. The kindness and gentleness of the staff, how quickly care was conducted, thorough explanations of what was happening, what did happen, and what the results were. I would recommend anyone I know with pets with cardiac care needs to make an appointment here.
Good communication, however, I would like to be with my pet when she goes through these visits instead of making her do so on her own.
I really love the team here. They pay close attention to my dogs care and work with him. He can be a little shy at the doctors office and nervous. But, they took it to heart and did their best to ensure that he was comfortable. Amazing team!
You are awesome! Thank you for making Porthos happiness a priority.
The service that CVCA has provided has been excellent! They care about Diego and his well being.
The folks at CVCA gave me abundant and accurate information about what to expect, which I appreciated so much. They told me how much it would cost, how long it would take, how the transfer would happen, what they were looking for, why it was necessary. They told me where to park when I got there. When they gave my dog back to me, they told me how to care for him and what to expect in the coming hours and days and weeks. Having a sick dog is such an anxiety-inducing time, and everything that the incredible staff at the CVCA told me helped soothe my anxiety and made me feel confident that my dog and I were in good hands. Getting your dogs heart looked at is expensive, but the CVCA team didnt tack on additional fees, didnt raise the rates at the last minute, and talked with me about every charge before it happened, and I appreciate that transparency tremendously, in a moment where so much about my dogs health is uncertain. Im grateful to CVCA for their compassionate care and clear communication. Ive learned a lot about my dog through this process, and am hopeful that what CVCA taught me about my tiny dogs tiny heart will help him get the care he needs to live his happiest possible life.
There were very clear instructions from the staff and on the website about how to handle Covid issues. The staff member who came to get my dog was friendly and calm. The Cardiologist took the time to explain everything to me and told me to call if i thought of anything I’d forgotten to ask. It was a seamless experience that was not frightening like I anticipated. They were truly excellent.
Our pet needed to see a cardiac specialist and we were very pleased with the service we had. The entire office team was helpful and professional and very clear with their communication. The doctor talked to be me both before and after her tests and clearly explained his diagnosis and treatment plan. She took time to answer my questions and I felt confident that our pet had received excellent care.
We have trusted CVCA to care for our elderly dog for over a year now. Theyve helped stabilize her heart condition and extend the quality of her life beyond what we anticipated. They have also educated us with regard to her condition and been hopeful but honest with regard to prognosis. The staff are so caring and thoughtful, and the doctors are extremely experienced and knowledgeable. We are so happy with CVCA and encourage anyone needing advanced cardiac care for their pets to entrust CVCA with their care!
Wonderful team, helpful. Received a detailed account of the appointment even though we could not be in the building. Communication on calling in or Dr calling and how long the wait was would have been helpful.
I was happy with CVCA, they were professional and caring with my pet.
I had to drive 2 hours to take my cat to a heart specialist for evaluation. I was very apprehensive, but after my first visit was totally at ease. Dr. Bordelon was wonderful. I felt my cat was in excellent hands and the most important thing for me was the compassion shown from everyone I encountered . I feel confident that my cat will be treated with kindness and gentleness, which is priceless.
We took our dog in to investigate a heart arrhthmia, and were able to get an appointment quickly. The doctor examined our pet quickly but thoroughly and explained her findings and how to treat her going forward. It was quick and very satisfactory. I highly recommend them.
The updated pandemic process was great and occurred without any issues. We appreciate the precautions and felt the process was just as effective. Dr. Bordelan was extremely helpful in addressing our concerns for our elderly pups and answered all of our questions on how to effectively treat them and keep them comfortable. Thank you!
We love Dr. Bordelon. She knows all of our dogs updated info before we see her, thoroughly explains his new echo results and changes with new treatment plans. And she always gives me time to ask questions and anything I need clarification on. She personally communicates all information to me after the visit. I have been to other cardiologists that did not communicate with me personally and sent a tech out after an echo, which is awful when you have a pet with a heart condition that affects their life span.
Im so glad to have found CVCA! They are so caring, patient, and knowledgeable. I have peace of mind knowing that my cat, Ellington, is in the best of hands. So much love for everyone here! Im particularly grateful for Beaus patience and kindness in dealing with Ellingtons motion sickness (every single visit 🙄) and Dr. Bordelans calm expertise and gentleness.
This clinic is quick and efficient. It took longer to drive here from North Austin than it did to be seen and then have Cheddars plan of care discussed. Everyone was knowledgeable and friendly! I received a long email detailing the visit and all of his echocardiogram photos, which was awesome. I loved that they put our safety first and offer easy scheduling.
Dr. Bordelon, Beau, and the rest of the CVCA NW Austin crew are consistently professional, knowledgeable, friendly, and patient. As Dr. Bordelon puts it, I have a spicy cat and theyre still great with him even when his patience has left the building! I trust them with my pet implicitly. Having a pet with a health concern serious enough to need regular trips to the cardiologist is stressful, so having that trust does so much for my peace of mind. Worth every penny.
Amazing! Ive been here before and both times they gave me great, detailed info about my dogs current and potential future problems, and she has really bad anxiety and they were so sweet to her
CVCA is thorough with the pets exam and results are made easy to understand. Everyone Ive met on the staff is wonderful and they truly care about the difference they make in these babies lives. I appreciate the extra care taken to make sure the entire experience is easy for the pet and parents.
I was very nervous about the curbside approach but the team at CVCA NW handled it like pros! Phone communication was excellent as well as the care of my dog. Communication and prompt response is always greatly appreciated.
WOW. I was so impressed by this practice. We had to hospitalize our pup due to heart issues and they were amazing every step of the way. Great communication and process.
They made me feel at ease and i felt like my cat was in great hands. It was very quick and everything was explained thoroughly to me. Dr.bordelan was great
Doctor was knowledgable and efficient. Saw my dog promptly, gave us good information about his condition and communicated with his primary doctor and specialists he sees.
Great experience with vet Sarah B!
Dr. Bordelon takes care of both my dogs Bobby and Daisy for their heart issues. She takes the time to explain everything very well so we can understand what is going on, how we are going to take care of the problem, and what to do in case of emergency. She is very professional and empathetic as we through all of this. I appreciate everything she does and trust her completely. Thank you Dr. Bordelon! The staff at CVCA is also amazing, always helpful, and they are there for you when you have any questions or concerns.
His diagnosis and subsequent treatment details were very clear. Dr Andrie went over all her findings and ensured that we understood everything. She then gave us a recommendation for a surgeon. As scary as his diagnosis is, she helped to alleviate some of our fears.
Very satisfied with how quick they figured out Kazis issues & had answers immediately! Very caring!
Easy to schedule, super sweet to Lola, and prompt turnaround on her tests and results/next steps from the doctor.
Compassionate cardiac veterinary care. Its not cheap, but I feel confident that my dog is in good hands.
Very professional and sensitive to beloved One year old Boxer’s medical condition.
Outstanding experience.
All questions were treated with respect and honesty.
Great hospital and fantastic doctor!
Thank you, especially in these times.
First class in diagnosis and, of course, in the wonderful nurse and doctor who communicated so wonderfully with me. Both the nurse and doctor were so warm and friendly and made me feel as though my dog was the most important dog in the world! Quite amazing and so very impressive!
They’re amazing! They gave me all information necessary about my first appointment, very transparent regarding prices and covid precautions. I got lost in the office complex, they were very patient with me helping me to get there on time. The staff treated my cat super well, Dr Julie solved all my questions/concers about my cat, providing clear information and next steps. After that, I received detailed info via email.I highly recommend!