I called because my car was stuck in a mixture of ice and slush, and I couldnt figure out what to do. My family recommended calling a tow truck...but because of the snowstorm wreaking havoc in Texas currently, no companies were answering.I finally called this company and someone answered who let me know they were completely backed up with towing emergencies (understandable) and would be unable to get out to me. But he talked me through the process of the best way to try to get my car free on my own, including a great suggestion to use my tire iron to break up the ice. He was very friendly and explained the process throughly. Although it took what felt like forever, I managed to get myself out of there!Even though I didnt use your towing services, I wish I knew what the name of the person was who helped talk me through it. Very professional, helpful, and friendly! If I ever have another towing emergency, I will reach out to yall for sure!
I can’t Remember our operators name. But his initials were BH. He is an amazing person! He went above and beyond for us while his only job was to tow our car. He gave us tips on car safety and how to deter thieves. You see I was the victim of car theft. I will always be grateful for his help. I will forever recommend this company. Even during this Pandemic they were beyond nice and professional. I’m not exaggerating when I say he was an angel and he has restored my faith in humanity. Thanks BH keep up the good work
I dont know the mans name but I think he is the owner but he is amazing!! Very thoughtful & cares for his customers!!!
Hit did a fantastic job of towing my vehicle. He was sharp, on point, and on time. Made me feel comfortable riding and taking me to discount tire. Will be using this tow service again for any future needs.
Very knowledgeable and super helpful with giving advice about what my car needed. I called for a jumpstart and they were there much faster than expected. Great prices and not pushy at all. Will definitely call them again
Excellent service!! I called this morning because my car was stuck in the driveway at home, and they sent someone out within a couple of hours (I was in no rush) who jump-started my car and advised me on what the problem was with the battery, too. I couldnt have asked for better or more courteous service, or an easier process!! Thank yall so much!
Great service got me going again no issues
Coach-Net sent them to assist with our RV. They took the time to get all the information needed to bring the correct equipment. The driver was knowledgeable, provide timely service and did a superb job. So many times working with an RV is foreign to Wrecker Services but Statewide had the right people and the right equipment. Great work
Excellent service! Price was what I was quoted for 30 miles. Driver called before showing up to let me know where he was. Highly recommend if you need a tow
Fast respond 10Min waiting as soon as called. Giving me an option, then help me to find the best solution for my car issues. Highly recommended for anyone need Towing Service either with or without insurance 😊🚘👌🏻Thank You very much and your company is the best with prompt and courageous service. Definitely will use this company again in the future if I ever needed. 🙏🏻
Hit was so amazing! We bought a vehicle which did not last us 15 min into what was supposed to be an hour and a half drive back to SA. We called statewide towing and received prompt and professional towing assistance. He was considered about our welfare and wanted us to exit the highway safely. He then spent another hour with us explaining the process of having the car impounded since our card had been declined and was very patient with all our questions.Theyre rates were reasonable and they consistently kept in touch throughout the whole night and morning to meet up with us to retrieve the vehicle. No damage!!
My trans decided to go south and I was stuck in the middle of a parking lot. I looked at the reviews of some of the towing companies and this towing company was highly rated. The ratings do not lie! The customer service was so friendly and helpful! Jonathan whom was the driver for the recovery truck was exeptional in care of your vehicle as well as the service. If I ever break down again and hoping I dont, they will be be my number call and recommendation to anyone...period!
This was really great. They called me when heading to the car so I was able to meet him and did not have to wait there for hours! Great service!
I didnt catch his name...but he was AWESOME! Professional, friendly, fast, knows how to get around Austin and went out of his way to ensure I was able to drop off my keys before he went to get his next tow. Great service! I would definitely use Statewide Towing again and refer a friend.
The gentleman expert who showed up was prompt, professional and courteous. When he started rigging my car get it moving we discovered I was missing a crucial towing hook. At that point he improvised and got us out of the way fast.The gentleman ( named Hiten) was very knowledgeable and had good advice on things to do next day. His attitude was like that of a first responder, EMS and friend rolled into one.
Such a great experience. I would highly recommend them to anyone. Very professional and went above and beyond to make sure we were safe comfortable. Great customer service.
Awesome experience with this company (well, about as awesome as you can get when your car is acting up on you 😭). Didn’t catch his name but the driver who came out to get my car was super friendly and fast, really helped calm my nerves. Wound up calling again the next day to get my car from the mechanic to my apartment. Would definetly recommend to anyone needing a tow in the Austin area!
Nissian broke down - steering rod snapped. Called statewide. Setup and logistics was a breeze. Est cost was exact to final. Kept me informed as I waited. Driver / Tech Myron was a pro. Difficult angle to lift car but nicely done.No bull no hidden costs - professional hope I dont ever have to call again but you never know and I would certainly use them again
Very curtious & knowledgeable. Did not have to wait a long time. Great service. Will definitely use them again if ever needed.
This was my first time using Statewide Towing. I called and within 45 min. to an hour Myron called and arrived when he saud he would to tow my truck to the mechanic.I would highly recommend Statewide Towing for fast response and very courteous service.I was treated like a VIP from the dispatcher to the driver.A special thank you to Myron, for calling me to let me know when to expect him. He was fast and very polite.If you are in Austin, Tx. and need emergency road service call Statewide. You will be satisfied with their services.
Excellent service, time conscious, knowledgable staff, no hidden or after the fact charges. If you have to get a tow, I recommend this company.
Due to Austin traffic, I had to wait a while for my service provider, Hiten, to arrive, but once he got there he was knowledgeable, helpful, patient and professional!! He wasnt rushed and his knowledge helped us to decide on a course of action!!! I definitely recommend this company!
Statewide towing is the best! He told me 25 minutes and it was to the T!! I told the shop they would be there at 2 and at 2:01 the driver called and had my jeep there. Awesome service and great customer service! Thank you!!
Great customer service. Will definitely (hopefully not) use them again.
Great and prompt service! Well worth every dollar. Will use again if needed.
Really fast service, very knowledgeable, friendly, and at a great price. I would highly recommend them to anyone who needs a tow!
Professional and quick. Hit was very friendly and towed my car home without any issues.
I was so discouraged and overwelmed. But after the amazing service I received, there is no other company I will call or refer. Thank you so much for saving the day!
Always takes care of our Fleets needs.
This place is amazing. No more review needed.
Love love love
These guys are sick!. Not sick as in a disease or anything but sick as in Terminator, Rambo or Die Hard sick.Lowkey thinking of frying my batteries just to have these guys come help me out again.5/5 will use them again.
Courteous expertise service delivered promptly.
Fast, honest, perfect service.
Very professional
Hit is awesome and Helpful