user
Lin Agency, LLC Allstate Insurance
8516 Anderson Mill Rd Ste 107, Austin, TX 78729, United States
Appearance
Lin Agency, LLC Allstate Insurance

Comments
Do
Review №1

Stacey and her team are experts in the insurance industry! They are always super responsive, helpful, and patient. A lot of our clients come back to let us know they are greatly pleased with the excellent service they receive. If you are looking for an insurance company to go with, choose Lin Agency. Youll truly be in good hands! :)

Ki
Review №2

Lightening fast response. Super friendly and professional and very patient to address my concern. Always provide me with good advice.

sa
Review №3

Junyao(Jun) called and collected my information, and was willing to provide the answers to all my questions. He was quite knowledgeable and was very pleasant, professional and applied all the discounts I was eligible for. It is crystal clear I made the right choice to switch! Thank you! Santy

Te
Review №4

I just switched over my truck and home owners insurance to Allstate. Stacy and Jun were the agents who helped me through this process. The entire experience was easy, professional and convenient. I am saving a lot of money on both policies. The customer service from both agents is extraordinary. They explain everything so well. The entire process was done by phone and e-signing. So important due to the circumstances these days. I will recommend them highly to everyone I can!!!

Is
Review №5

Stacey is very professional and also friendly. She explain everything to me very clearly. I highly recommende Stacey and AllState!

Pe
Review №6

Tldr; Jun is both informative and patient and Id recommend working with him! (also, cross-posted this review on Lin Agency, LLCs AllState website)For background, Im about to close on a home as a first time homebuyer and I was getting quotes from all major insurance companies. I was completely floored with the high quality of service Junyao Hu provided me, especially compared to other insurance agents Ive spoken to! Im *quite* particular with asking *a lot* of detailed questions and Jun tackled each of them patiently; and when he didnt know the answer immediately, he wasnt afraid to say I dont know about that but let me find out. I also asked for price comparisons for every feature I chose to add or remove from my policy and Jun offered them without any sense of annoyance or rush, which I deeply appreciated. Finally, I wasnt being oversold many unneeded features that many other agents were trying to sell and appreciated Juns candid answers to my questions. I would recommend Stacey Lins team and especially Juns help for anyone who wants a genuine team that wants to do their best for their customers.NOTE: I even got a great competitive quote with Juns help, which better than the online quote I filled out!

We
Review №7

I have very great experience to work with JunYao Hu for my auto insurance and home insurance . Mr. Hu is very knowledgeable and helpful . He provided many useful details and answered all my questions. I followed his suggestion and save a lot of money in my case . Very appreciate JunYao Hus valuable service .

Wa
Review №8

Stacy Lin Allstate Insurance Agency.Stacy and her staff have provided outstanding customer service and has been taking care of my insurance needs for years I highly recommend the Lin Allstate Insurance group. Staff is very professional and supportive. I think that Stacy and her staff will exceed your expectations for your insurance needs. I gave 5 Stars for this reason

Li
Review №9

We recently relocated to TX and found our previous CA insurance became very expensive when changing to TX address. I am very happy to get Stacey Lins contact info from my church friend. Ms. Lin is super nice, very professional and detailed oriented. She provided the best service/experience I have ever had with the home & auto insurance agency. The most important thing was that she helped us save $980+/year for home & auto combined insurance with even better coverage! Therefore, I highly recommend Ms. Lins Allstate agency to every friend.

Ai
Review №10

Very prompt and courteous. Was able to get my insurance for my new condo very quickly. Good follow up also. I would say it was a seamless process.

St
Review №11

Working with all the team members, especially Tina, has been so joyful! We moved to Austin last year and from the beginning they have helped us through a lot with our policy. They do an excellent job communicating with me via email so that I can keep my policy up to date, I can stay informed, and not miss anything with my busy lifestyle. Thank you!

su
Review №12

Lin Agency is by far the BEST agency Ive ever worked with! All the staff members are friendly, professional and super efficient. They always answer my questions with patience, and make sure I understand what my coverage is. By switching my insurance to Allstate Lin Agency, it saves me hundred of dollars every year. Im super happy with this agency and already recommend them to my friends!

Sh
Review №13

Stacey Lin is awesome!! She and her team strive to get you the most practical insurance policies with the best customer service possible. I had forgotten about my active policy and had bought from another company, Stacey immediately compared the two and made me understand that the other one was too expensive. She wont persuade you to buy from her, if you dont want to.

Ji
Review №14

We went to the Allstate Lin Agency for auto and home owners insurance. We met with Tina. She was awesome in explaining our options and meeting our needs. We saved money from our previous insurer and ncreased our coverage. We have changed vehicles since we signed up with Allstate, and Tina has been very helpful in making our auto changes. . We highly recommend the Lin Agency.

Ha
Review №15

Stacey and her team are extremely professional and nice! They help us save almost $1K all combined on Auto, home, and landlord policy. They did everything in their power to find discounts, and best deal to help us out. We hope they continue excel and help out more people who need insurances. Highly recommended!

Je
Review №16

It is a very pleasant experience to work with Tina to get house insurance. She is helpful, and kind. She responded to my requests very promptly making me feel they treated customers with the highest priority.

Ch
Review №17

Stacey is not only kind, but also professional. She is always willing to help clients to find the best plan.

YW
Review №18

Stacey is super helpful and considerate. She always put herself in someone elses shoes and try to assist you with her professional knowledge and skills. Would definitely recommend her! You would have a much easy life having her as your agent.

Ju
Review №19

I have worked with many agents in the past, and I have to say that Lin Agency is no doubt my favorate agency! Stacey and her staff are knowledgeable, professional, and extremely pleasant to work with. I have been with them for several years. I contacted them from time to time to make policies changes and add new policies. The agents always assisted me patiently, and provided useful adivce so I can make the best decisions for my circumstances. I truly feel that I am in good hands with Allstate and Lin agency!I will continue to recommend her agency to my friends and family!

Hu
Review №20

Hi Stacey, Tina and uncle this is Hunter. You guys are the best. Thanks for your 5-star service.

To
Review №21

Great service, they have always helped answer my questions very quickly!

Da
Review №22

You will be so pleased. They have great character and extra good customers service.

kr
Review №23

Stacey is great. She tries to identify the best deal that is both affordable and covering the required options.

Yu
Review №24

Ive been using Allstate car insurance for more than 6 months. Stacey has been very patient to explain all the detailed information and answer my question. I will recommend Stacey to my friend who needs to perchase insurance.

Co
Review №25

Stacey has been an excellent help to me. She is very customer friendly - extremely thorough and always quick to assist. I definitely recommend her if you are in need of insurance assistance!

Ir
Review №26

I’m satisfied with the personable service at this agency and the appropriate eagerness to help you resolve issues.

An
Review №27

Very nice and professional insurance agent. She is willing to help you all kind of insurance questions. Strongly recommend her!!

Ma
Review №28

Provide great service and a great price. Best insurance I’ve had.

Li
Review №29

Lin Agency associates are very friendly and willing to help you find an affordable solution to your insurance needs.

Ji
Review №30

Lin is a nice agent. I was her customer and tried to track a record years back. She was able to provide the history record promptly.

Da
Review №31

Lin agency is really helpful, she is always patient to answer my questions, give me suggestions, and find all the discount possibilities to low my premium, she is professional, I like her!

ki
Review №32

Professional and detailed guidance for me to choose the plan that fits my lifestyle and needs! Thanks for being so patient with me!!

Ji
Review №33

Everyone in Lin Agency is very friendly and helpful, they helped me to switch from another insurance company to Allstate and saved us lots of money!

Ha
Review №34

We have great experience working with Stacey who look our need and is really willing to help.

Lo
Review №35

I’v been with them for the last 8 years. Very courteous and pleasant to work with.

Ch
Review №36

The agents are very nice. Every time when I have question, they are very patient and dedicated.

DU
Review №37

They are very helpful and ready to help us with all questions we have

Te
Review №38

Great service. Explained the policy in detail. Quick response.

Wo
Review №39

I have been with this agency for the last 16 years I would like to say the best

Ma
Review №40

Ms. Lin is a spectacular agent whos very responsive and accommodating with all insurance-related requests.

Fa
Review №41

Stacy was always prompt with helping me with my insurance card and updating my insurance needs.

Fe
Review №42

Great people! Excellent service! Two thumbs up!

Ba
Review №43

Agency Liu has very good price, and analyzes your personal situations carefully. The service is very responsive and friendly.

ir
Review №44

Very professional friendly and helpful insurance agency indeed.

Xi
Review №45

Stacey is so nice to help me out on the all insurance questions!

Ni
Review №46

Great service, easy process and friendly.

Ki
Review №47

Very good agent. Excellent services

Ch
Review №48

She is active and patient,react questions soon and explain clearly,recommend her

Ma
Review №49

She is very friendly. She explained the policy in detail; answered all my questions clearly. We trust her!

Ji
Review №50

She is very friendly. She explained the policy in detail; answered all my questions clearly. We trust her!

Ar
Review №51

So nice, caring and thorough. love her!!

Vu
Review №52

Excellent customer services.

Wi
Review №53

The Lin agency has always been there for us with friendly smiles.No matter how small a question or change, they are always eagerto help out.

Lu
Review №54

So friendly, so efficient.

Jo
Review №55

Great agent for Allstate Insurance!

Jo
Review №56

Good customer service, good job !

Sa
Review №57

Great customer support.

Ch
Review №58

Good experience with Allstate and Lin Agency.

bi
Review №59

Excellent service.

Da
Review №60

Excellent service.

Yi
Review №61

Very friendly and helpful

So
Review №62

Highly recommended!!

D
Review №63

Great service

Information
12 Photos
63 Comments
4.9 Rating
  • Address:8516 Anderson Mill Rd Ste 107, Austin, TX 78729, United States
  • Site:https://agents.allstate.com/lin-agency-llc-austin-tx.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 512-873-0118
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Similar organizations