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Ben Archer - State Farm Insurance Agent
12117 Bee Cave Rd BLDG 2, Austin, TX 78738, United States
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Ben Archer - State Farm Insurance Agent

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Ri
Review №1

Thank you for your help today, Ben! I appreciate your teams assistance with that task, too.As busy as you are with work, family and being involved in your school district, I know you dont have a minute to spare; yet you made me feel so important by giving me your time today.I appreciate you and your team!Sincerely,Rita

Ka
Review №2

I dealt with Ty Slanina at the agency. It has never been as easy before to get insurance sorted out as it was with Ty. He was super responsive and very affable. I’ll be a permanent customer.

Ja
Review №3

My Insurance got cancelled without any reminder. I have proof that they did not text, email, mail or call me and give me any Reminder to pay before it was cancelled.I called them today and they were very unprofessional and hung up the phone because they knew they messed up by cancelling my life insurance.I would not recommend anyone getting any insurance from Ben Archers State Farm.

Ja
Review №4

State Farm was recommended by a friend and I now realize why they are so good. Ty and his team are very responsive and also oblige for any changes to be made on a short notice. They make sure they give you all possible discounts that you can qualify for a custom best rate. I highly recommend any new client to try their services without any doubt.

Kr
Review №5

Ryan Aug was a pleasure to work with. He answered all of our questions about multiple policies. We were able to get better coverage and save about 25% on our home and auto. Wed been with our previous insurance company for about 10 years and thought we were getting the best deal out there, but Ryan showed us otherwise. Great service, easy process, good product, and excellent savings.

He
Review №6

Ryan was amazing, super quick with responses and extremely helpful. I now have better coverage for less than I was paying with my old company. Highly recommend getting insurance through them!

Ry
Review №7

A+ service. I was recently on a trip with a rental car, and Ryan needed information on the vehicle to get it properly insured. I was driving so without telling me Ryan called the rental company himself and got all the necessary information so I didn’t have to do anything. Would highly recommend.

An
Review №8

I got the privilege of getting my life insurance through Ryan at Ben Archer. He was beyond professional and was able to answer every question I had. The rates he quoted us were so much better than anywhere we looked, and the policy covered more. We could not be happier.

Mi
Review №9

Ryan is such a good agent. He knows his stuff. Always honest and helpful. He got us an amazing deal on our bundled policy.

Je
Review №10

Everyone at Ben Archers office is super responsive and helpful. Ive worked with Z many times, and she is very knowledgeable, thorough and dependable. I really enjoy working her!

Ca
Review №11

The best insurance company in Austin. We have been with Ben Archer State Farm for over 10 years and the customer service is absolutely the best. Ben, Jennifer and Z are always available if we need anything.

El
Review №12

Have had my all my insurance thru Ben Archers State Farm office for years. They are amazing! Friendly and helpful. Cannot recommend them enough. 10 out of 10 highly recommend!

an
Review №13

Ryan was absolutely amazing to work with. Very responsive and provided me with all information leaving no questions. He is great!!! Highly recommend!!!!

Kr
Review №14

We love the team at Ben Archer State Farm. Having a young driver is expensive and with our multi line discount they saved us $300 a month by switching our auto policies over to them. I highly recommend them. They are honest and kind...you cant go wrong with them.

J.
Review №15

We have had an excellent experience with Ben Archers State Farm office in Austin. We recently moved to Austin from Chicago and required many of our insurance policies to be transferred over. We also required new policies for our home and vehicles. I worked closely with Jennifer Grey in Bens office and she is absolutely wonderful! She took care of all of our needs quickly, efficiently and with meticulous attention to detail. She addressed our questions about our numerous policies with great expertise. Every time a question or need has come up, I have had a pleasant experience speaking with the office staff. We feel like we are in great hands with our insurance needs with Ben Archers office and we highly recommend them!!

Pa
Review №16

Ben Archer-State Farm Insurance has an extraordinary knowledgeable, professional staff that cares. They have the best team work spirit and they will go out of their way to serve and help with your needs with speedy responses. I have been with Ben Archer since 2010 (It might be before or after... its been so long ago) when he first came to Austin, TX from Louisiana. Being a native of Baton Rouge, LA, I had to make an appointment. Their customer service is exceptional! They offer so many service than just auto/home insurance, call and make an appointment, you will experience 1st hand what I am talking about. With Bethanys help, I just got a car loan for my new car. Congratulations, Ben, for such a great team! Thank you for your dedicated service, Ben, Bethany and B.A. State Farm Team!

De
Review №17

Just moved to a new state and every situation I have called with, they have been very helpful and responsive.

Jo
Review №18

Ryan and everyone at Ben Archer are friendly and easy to work with. There is always a sense of personal attention which I appreciate. Would reccomened!

Ja
Review №19

Great company culture! Ben Archer - State Farm Insurance

St
Review №20

They made it insanely easy to get a quote, sign the policy, and cancel the policy. They were always Johnny On the Spot with every question we had. Blown away by how easy they made the whole process.

Ba
Review №21

I recently had an extremely pleasant experience dealing with this Company. Bethany has been very helpful getting me new home and Auto insurance with State Farm. After my recent experience with another carrier, this process has been seamless. I now have better coverage with a neighborhood friendly staff. I highly recommend Ben Archer for your insurance solutions!

Ke
Review №22

Ryan, Zaida and everyone else Ive talked to have been great. Ive been with them 3+ years.

Ca
Review №23

I’ve been with State Farm for 8 years and with the Ben Archer office for most of that time. I’ve always been pleased with their prompt response time and excellent customer service. I called their office today to go over my entire policy since I added a new vehicle. Jennifer made sure I was maximizing my discounts and answered my million questions. She was extremely knowledgeable and ended up saving me money on my premium! Thanks for going above and beyond Jennifer!

Am
Review №24

I had the pleasure to work with a friendly and understanding representative. Rose understood what I was looking for, she tried her best to get the best quote possible for me. I recommend working with her any day. She even went out if her way to explain every detail of everything that was covered and the entire process. Rose is the best State Far Agent!!

CJ
Review №25

We just had Ben Archer State Farm give us a quote on all of our insurance to compare what we are currently paying. I worked with Bethany who was so professional and she did an amazing job of getting a complicated comparison done in just a short time.At the end of the process, we are saving over $4,000 a year by switching to State Farm. I couldn’t be more comfortable with our change and the professionalism of the Ben Archer Office. I recommend that you have them review your coverage as well!

Ry
Review №26

Ben and his team are great people to work with. We have used them for our insurance for many years and just recently they were able to save me 2% on an auto loan refinance! Excellent customer service!

Pa
Review №27

Ben and his entire staff are always helpful and friendly. We are long-time State Farm customers from others states, but the Texas-sizes welcome and willingness to go the extra mile that this office provides really sets Ben Archer’s business apart. They are knowledgeable and extremely efficient in assisting with everything from new policies to claims procedures. Great customer service!

Br
Review №28

Ryan was very knowledgeable and walked me through all of the steps. Great customer service! It was like talking to a friend and not just a good neighbor. Highly recommend!

Am
Review №29

WOW! The customer service here is OUT OF THIS WORLD! I spoke with Leanne and she was so kind, and informative. I felt so comfortable and everything was so easy. I honestly cant say enough positive things about this place, ask for Leanne you will not be disappointed.

Jo
Review №30

Great experience from these guys. Very professional, honest, and efficient with my time. Ryan Aug did an amazing job with my policy and I can for sure say I will be a customer for several years to come. Thank you guys!

Ru
Review №31

Continually calls me looking for someone not at this number. Calls 2-3 times back to back. When called will not stop calling my number without personal information.

So
Review №32

This is my local State Farm office and they are simply Fantastic !!! I have my home, boat and car insurance with them as well as car loans and boat loan. The staff is very helpful and friendly. This is a one stop shop for insurance, loans and MORE!! Highly recommended.

Au
Review №33

Best auto insurance I have had.

Se
Review №34

Ryan Aug was awesome! Saved me thousands on my insurance rates. Helped with the whole process and did not get the pushy salesman vibe at all. Would recommend him to all!

J
Review №35

Thank you to Ryan at State Farm for your efficiency, professionalism, and knowledge regarding home and auto insurance! You made the process so easy and stress free. I definitely recommend Ben Archers office.

Ho
Review №36

Great experience! Ryan Aug is like the Yoda of agents and will teach you how to invest in your protection without boring you to death. Thanks so much for your kind and educational service!! 😄😄

Ca
Review №37

Highly recommend this office. Rose was very professional and courteous and made Sure to explain everything in detail. She was transparent on all our quotes. Thank you Ben and his amazing team!

Ch
Review №38

Ben Archer took great care of me. His staff is so great! Ryan was even able to get me a credit card to help me build up my credit. Thanks Ben!

se
Review №39

I was referred to Ben, when I moved to Lakeway in 2010. As a State Farm customer since 1991, I figured I would pay my bills, hopefully not have any claims and that would be about it.However, Ben is different. He called me to do a full review of my coverage, as it turned out, I was paying for things I didnt need and also was missing some coverage that was very important at a minimal cost, (for example coverage on personal use of my company car was $10/year).Long story short, I feel Ben truly offers the best value and best service to his customers. I trust him and his office and highly recommend him to my friends and family.

An
Review №40

One of the best companies to be insured with . And the location that services my acct has been the best experience I’ve had top notch employees.Thank you so much for your help with my policy

De
Review №41

Love these guys. Office staff is great. Great rates, easy to work with, and always reachable if I need something. Thanks!

As
Review №42

I recently purchased a life insurance policy from Ben. He helped me understand how life insurance can help if something did happen. What an eye opening experience!! Thank you Ben.

Lo
Review №43

Zaida Maruri is the true star at Ben Archer’s State Farm office in Bee Cave. She’s always a quick phone call or email away, answering every question or concern you might have. She’s completely lovely and without a doubt the best example of what outstanding customer service should be. Thank you, Zaida!

Sh
Review №44

Been a customer for a long time. Highly recommended. Leanne is very helpful and professional,very easy to deal with. I recommend.

Fa
Review №45

Knowledgeable, friendly staff in a great location! I can always call and expect quality service or easily stop by for assistance. Bonus: they make killer jumbalaya the first Friday of every month!

Pa
Review №46

Ben Archer and his entire Team have taken care of all of our insurance and financial service needs! They helped us with our car, house and boat insurance, not to mention our life insurance, some mutual funds and a couple of bank products for our family and college bound teenager.We feel like we are part of their family and that they really look out for our best interest. Thanks again for everything!

Da
Review №47

Ben Archer State Farm Insurance has provided consistently good support for our insurance needs. Agent Ryan Aug was particularly helpful today under a deadline situation. I recommend this agent highly.

J.
Review №48

We have been a customer since Ben opened his doors at the current location (about 12 yrs ago). We have long been State Farm customers and have stayed with them because of their products, their responsiveness and their other forms of service. We would recommend Ben Arhcer’s service to anyone who is interested in the breadth of services offered for home, car and personal indemnity, etc.

id
Review №49

Honest, Integrity, Loyal, and 100% percent customer satisfaction. If your agent and their STAFF cannot live up to these standards.. Its time to make a call to Ben. Thanks again Ben and staff you guys were really awesome.

Bl
Review №50

After shopping for new insurance rates, I decided to go with State Farm. Ryan Aug helped me to significantly lower my rates and build an insurance plan that fit my exact needs. I highly recommend them!

Ja
Review №51

Ben Archer- State Farm is outstanding! Their customer service is beyond any agency I have worked with in the past. I recommend them to friends and family any chance I get!

Be
Review №52

Excellent customer service. Ryan Aug is very professional and helpful and made me feel knowledgeable and comfortable.

Li
Review №53

I called n spoke to Ms Rose about my two vehicle insurance quotes she was very helpful and courteous and explained everything I needed to know if I had any questions she was quick to respond and based on my experience Im definitely buying my insurance here and I recommend others as well.

Me
Review №54

Ben sells insurance for State Farm, a disreputable company that does not recognize the concept of diminished value. While this position is valid in Texas for claims made by the insured, it is NOT valid for third parties injured by the insured of State Farm. As such, Ben is involved in a scheme to cheat the public by lying to them.When confronted with this information, Ben revealed that he has direct knowledge of State Farm paying diminished value claims and then attempted to shirk responsibility for the scheme because he is not involved in claims ... as he only sells the polices. Ultimately, his only commitment was to threaten litigation to defend his reputation regarding his involvement in this fraud.I ask you, what do you think of an agent who shirks responsibility for fraud that he knows takes place on policies he sells/sold, and then attempts to shirk accountability and protect his reputation through threats of litigation if revealed?

Br
Review №55

The staff at this location is awesome! Chris is always very helpful whenever Ive needed assistance. I would definitely recommend.

Ia
Review №56

Ben Archera office is the best! Ryan helped me save thousands on my policies and was so quick to help me. Go State Farm!

Je
Review №57

I love State Farm they are always there for me to answer any question, I use them my Auto, Renters and my Life inurance.

An
Review №58

Everyone is very professional and hands on they give you all the information and explain it to you very well I felt very comfortable and confident to be working with them thank you everyone

My
Review №59

The agent was very friendly and worked patiently with me to put the desired quote. Good job!

Ol
Review №60

The times I have called for questions in my policy, they are all polite, friendly, and professional.

Mi
Review №61

Ben is an outstanding representative for State Farm. I have fellowed with him on several occasions; whether it be work or play, Ben is honest, concerned, and diligent in all his efforts. I highly recommend him for all your personal, business, or financial insurance needs.

Sh
Review №62

Great company, highly recommend, not only was Ryan easy to work with he saved me 100s Of dollars! Great experience couldn’t be happier with my coverage!!!!

Ty
Review №63

Extremely professional, time and cost efficient

An
Review №64

Ryan was very helpful and informative about all of my insurance options available for me and my family.

Ma
Review №65

Ryan A was very thorough and professional. State Farm did exceptional hiring him

da
Review №66

Ryan Aug was the most professional individual. Would recommend Ben Archer to everyone!

Jo
Review №67

Great customer service. Ryan was great to work with.

Ch
Review №68

Ben Archer State Farm is the best. Ryan helped me refinance my vehicle and saved me thousands!!

Pe
Review №69

Ben Archer and his company have outstanding service and a real commitment to the Lake Travis community! I have done business with Ben personally and have recommended him to my clients for years.

Be
Review №70

Wonderful agency! Great staff and service.

Da
Review №71

Ben and his team have been helping my family for six years. They have always been prompt, courteous and informative, while also providing education savings accounts, life insurance, home insurance and auto insurance.

El
Review №72

You are always so helpful. Thank you for all you do.

De
Review №73

The staff is super nice and helpful. They helped me save $50 a month on renters and car insurance.

Da
Review №74

The best in the business!

Mi
Review №75

This location is the reason I cancelled my State Farm insurance. Veronica was super rude to me in person and will tell my State Farm agent this is the reason I will never recommend State Farm to my colleagues or my fathers business!

Di
Review №76

Customer service is great! I definitely recommend!

Ro
Review №77

Very kind and professional. Highly recommend you go to Bens office for your insurance needs!

Kr
Review №78

Working with Leanne was a pleasure. She was knowledgeable and gave me great service.

Ry
Review №79

The best customer service, hands down! Call Ben today for great insurance!

La
Review №80

Great service! Easy to work with!

Ke
Review №81

Great staff! Always friendly and helpful!

Co
Review №82

Always professional, friendly, thorough, and considerate of my needs as a policy holder!

La
Review №83

Seamless transition

Ma
Review №84

Great service, friendly people.

Bi
Review №85

Great Insurance companyI recommend Ben and company

As
Review №86

Great customer service!

Za
Review №87

Love the Ben Archer State Farm team!!

Su
Review №88

Great service & Great communication!

We
Review №89

Really??

Information
6 Photos
89 Comments
4.8 Rating
  • Address:12117 Bee Cave Rd BLDG 2, Austin, TX 78738, United States
  • Site:http://beninsures.com/?cmpid=poco_blm_0001
  • Phone:+1 512-263-5565
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
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