Friendly staff and clean place. The reason I give it a 2 is because I don’t think they’re necessarily the best. I went in to get hair removed from my sideburn and jawline area. I didn’t have hair major hair growth except a few areas. When I first started treatment they recommended it’s okay to get the laser treatment everywhere along face and neckline because the laser can’t stimulate hair, so it will be okay. I listened to them. They’re the experts, right? In the beginning I loved the treatment. Usually around the 4th week when it was time for another appointment I barely had hair to be lasered off. Towards the end of my treatment I noticed more hair growth all over my face. Technicians said it could be hormones and that to wait and see until the end of the package for results. After my last session I bough an additional 3 sessions because the hair growth was crazy, and the technicians convinced me that it might just take extra sessions for certain people. After that I’ve had crazy hair growth for 2 years, leaving me feeling so insecure. A young woman in her twenties with enough hair to shave like a man. I don’t believe they’re the best because after 2 years of additional research and consultations I found a better clinic that stated laser can stimulate hair growth in those areas we have no hair to thinner hair. They also changed technicians between my sessions. And if you don’t have hair growth after 4 weeks from your session you extend it another week, because why laser an absolutely empty face? You aren’t lasering any follicles. Long post but overall, great people just not the best in the game.
I went to Johns creek location. I never had laser hair removal experience so I was little worried. Shawn explained how it works and what to be careful of. She was very nice and tried her best to make me feel comfortable during treatment. I cant wait til I see the result after all the treatment. I highly recommend it. I am sure other location will do good as this location.
Dont hesitate make your appointment. You will not be disappointed. Everyone at this office including the doctor was friendly and helpful. The doctor takes a lot of time to explain to you the process and what to expect. This office was very patient in assisting me with scheduling issues due to my work schedule. More importantly I love the results and you will too.
Wow. Just WOW! I came from a friend recommendation and Leah Wansley was super fantastic, honest, delightful, and she CARES, and does a wonderful job! I can express how happy I am with her and how happy I will be to send more clients her way. She has a strong work ethic and is will to make the client happy at the drop of a dime. Thank you for having such a great employee and please do not let her go or have her leave. If she leaves I will leave. Results have been great even though I was not one of the best candidates for Laser Hair Removal. I have been very happy! - From One Happy Client!
Just wanted to say that Brittany was so very patient and understanding during my treatment. She was a trooper during the hour+ treatment! I know you were ready to go home and start your weekend so thank you very much for helping me tough it out in the best way we could manage.And thank you to Mark for taking me on as a refugee from the other place closing their doors on us! I will definitely recommend your practice to everyone I know and continue to come to you for other procedures I may have in the future!
This place is great! I was really nervous about going in, but the staff immediately made me feel at ease! They took the time to explain how the laser hair removal works and made me feel comfortable throughout the process. The staff is extremely professional and courteous! I highly recommend The Fountain for any laser hair removal!
Great service! The staff is very friendly and professional. The consult was very informative with explanations and expectations of laser hair removal...which Ive never received from other places. I received laser treatment on my armpits, and I no longer have to shave or pluck under there! The location is convenient for me and it doesnt seem like a factory churning clients in and out.Great service, great results...would recommend to my family and friends!
I was nervous to get laser hair removal, but the moment I stepped into The Fountains facilities, I felt at ease. It has a clean pleasant atmosphere, knowledgeable friendly staff and the results have been fantastic. I will certainly go back for future areas. I highly recommend them!
I go to the Buckhead location and Wendy is my technician. She is super friendly and always makes me feel comfortable when completing my treatment. She is knowledgeable about the lasers and asks if I have questions or concerns at each visit. I have had 4 treatments and have seen fantastic results so far. I recommend The Fountain Laser Hair Removal for anyone who wants to get rid of unwanted hair!
I had never gotten laser hair removal before but I checked out a few different places before I picked Fountain. They have been completely wonderful. They make sure I am comfortable and always do a fantastic job. I am beyond pleased with my results and would definitely recommend to a friend. They have changed my life and have nothing but great things to say about them.
I am very happy with my experience with Fountain. I love Shawn and love the results even more! Ive had several areas treated an the results have been amazing. The facility is clean, all staff is welcoming- nothing buy great things to say.
First time doing laser hair removal and it was much better than I expected. The laser didnt hurt at all, and I was told that the underarms could be the most painful. I have had amazing results after one treatment, that Im thinking the next 5 will make me hair free forever.. which isnt always the case for some. The only reason it wasnt 5 stars is because of the wait time & office decor/feel. They were understaffed and had several appointments when I was there, so I had to wait for over 30 minutes and I was early. Also, the office felt cramped and dated and made me nervous that things were not very up to date or sanitary. The staff was nice and professional, so I didnt have any problems. Overall, worth the buy, especially when you get a Groupon.
Ive greatly enjoyed my experience at Fountain Laser Hair. I went to the office in Smyrna and all of the office staff were very friendly and helpful. Each technician that worked with me was professional and made me feel very comfortable. I initially purchased the extended bikini package and was so satisfied with my results that I bought the underarms package as well.
The staff is really friendly and the service is great! Ive only had two treatments and Im already seeing results! Im sending my best friends right over.
Mark and his team are very friendly, professional, honest and talented! This was my first laser hair removal treatment and it went great! Results were immediate and little to no pain! I am really surprised how quick and painless this was. I had laser hair removal on my neck (Im a man) and I am so happy that I no longer have to worry about shaving or dealing with annoying ingrown hairs on my neck! Thanks again! My wife will be next!
This is the worst laser hair removal. Everything they say is a lie. They will promise all kinds of results and its all great while you are having treatments but all your hair comes back the moment you stop. Not only did it happen to me, but to my friend as well. I called to complain and no one even bothered to call me back. After spending several thousands of dollars they cannot even call back. Awful! Please save your money and dont go there!
Highly recommended. I had no wait time, and the staff was knowledgeable and informative. My first procedure went smooth, and I saw immediate results. This IS the place to go for hair removal.
FINALLY!!!! I am rid of that annoying hair! I did laser hair removal multiple times via another source and it did not work well - I just assumed it was not for me. Fountain Laser has the most up to date equipment and was able to get rid of those annoying hair that I though were impossible! The staff was so kind and helpful also. It was convenient booking appointment and I never waited - they took me right back when I got there. Absolutely recommend!
This place is the real deal. For hair removal (thats what I had done years ago for several areas), they use a REAL Candela laser. You might pay more than some places but most places use IPL and/or crappy lasers which are a huge waste of money and wont actually permanently remove hair.Staff is great and friendly, had several areas done and years later no regrets and very little regrowth. Very happy with my experience.
LOVE The Fountain and highly recommend it! I visited the Smyrna location several times a couple years ago. Sirah was my technician and she was always great! Ive visited another laser hair company and it did not compare - with service or effectiveness. I will be returning to The Fountain!!
I found a great small area deal via Groupon. I received EXCELLENT service and GREAT results. I actually recommend The Fountain Laser Hair Removal to everyone!!
The ladies at The Fountain are great. They make you feel comfortable when you come in and are very flexible with appointments! I would recommend them to all my friends.
Knowledgable and friendly staff. I never have to wait and it is always easy to make an appointment. Laser treatments have been effective and I plan on using their services in the future.
Im still going through the treatments, but so far I have loved the results! I go to the location in Smyrna and have worked with Leah and Jihan, theyre both great. I would definitely recommend Fountain Laser Hair!!
Love this place! So profession and the lasers they use really work. I have no complaints at all.
So far, so good! Ive only been to one treatment and Im already pleased with the initial results of the laser hair removal. Jihan was my technician and she was great and informative. Im going back for a different type of laser (IPL) to help with some of the damage on my face. Hopefully, that will prove as effective. I would recommend Fountain.
Since laser hair removal is not permanent, I have had treatments at other locations over the years. This has been the best experience I have had regarding results. I am approaching my last treatment and have been hair free for months now.
I am so impressed! The staff is so nice! Great to not have to shave under arms any more! I highly recommend them!
Very friendly staff! The fact that they asked so many questions made me feel as though they cared. Excellent and I will be telling friends about it.
Ive been there for a year now. theyve always have good services, and sometimes when Im late, I called in advance and they still took good care of me. They have recently upgraded the buildings and services stayed great as always. Its now called LUXMEDSPA.
The Fountain Laser Hair Removal is absolutely amazing! They are very clean, professional, and friendly! They are quick and precise and do an amazing job from start to finish! I definitely recommend The Fountain if anyone is looking for laser hair removal.
Create a profile, skip the billing information, make an appointment, and you will never be seen. I wanted to try this place for my wife to stay away from Ideal Image, but i will galdly go there now to avoid someone having the ability to auto draft when we only wanted a free consultation.
As an esthetician and laser technician, the Candela laser at The Fountain Laser Hair Removal is hands down the best laser for both the technician and the client. It not only is the most comfortable treatment for any area of the body, but is also the most effective in getting the permanent reduction that everyone desires. Clients are always happy because they are getting laser hair removal results that are worth the money invested.The facility is clean and the staff is very professional.
I took a laser class. It was great. I hope to return very soon to do laser tattoo removal. I really enjoyed how the class was taught. Thank you!!!
Fantastic! I purchased a package deal from Living Social and am so glad I did. everyone at the Fountain was courteous and professional. The results are so amazing, I wonder why I didnt do this years ago! Thank you Fountain Laser!
I didnt know what to expect because Id never had laser hair removal before or bought something like this off groupon...let me just say I have no regrets! The staff has been really friendly and it is SO nice not to have to shave my underarms anymore!! My friends and family are jealousI :) Highly recommend it...
SKIN SMOOTH AS SILK WITHOUT BREAKING THE BANK --Mark and Kerri are like friends and going there to get zapped is actually a very pleasant experience. I definitely recommend them!!!
Great facility! People are super nice and professional. I used a groupon there and it worked out great.
Ive only had one treatment, but my technician, Jihan, was very informative. She is very knowledgeable. The location was very convenient to 285.
Overall I am happy with my experience at Fountain Laser. However, I had concerns about hair growing back toward the end of my treatments. Children arent allowed in the treatment rooms (they are allowed in the clinic, but risk of exposure is why they cant go in the treatment rooms), but Dr. Slater kept her busy with his iPad while I had my treatment. He didnt have to do that, after all hes not a daycare, but I appreciate it nonetheless.
The staff was great. Never had to wait past appointment time. Great work. Thanks!
This place is great. I cant remember everyones name, but Leah was always so sweet!
The quality of the treatments is fantastic! I had 6 treatments for laser hair removal on my underarms and have had no recurrence. The only hair left is lighter blonde and I had no expectation of it going away. I have had laser hair removal done at amed spa, but the results were abysmal. The Fountain uses great equipment and has very well trained technicians. Use your money wisely and go to The Fountain where you will get results.I have also had a laser treatment for hyperpigmentation at The Fountain in Atlanta with terrific results. Highly recommend!
I have received my first of six treatments with Shawn. She explained everything and made this quite painless. :-)I am even bringing my daughter in for treatments!
This is my first time to have a laser removal....it was a great experience because they are very friendly and knowledgeable about what they are doing....
Has very pleased with the service. I bought a voucher on Groupon for 6 treatments. When I wanted to add more treatments the price was ridiculously expensive so I didnt continue it but the first 6 provided great value
WAS TREATED BEFORE TREATMENT FOR SOME MEDICATION SIDE EFFECTS, BUT FORTUNALY EVERYTHING TURNED NEGATIVE SO I RECEIVED MY FIRTS TREATMENT AND IM SO PLEASED AND HAPPY, FINALLY I COULD GET RID OF THAT UNWANTED HAIR. ALSO THE TECHNICIAN WAS REAL NICE AND PROFESSIONAL. ILL RECOMMEND OTHERS FOR THE LASER HAIR REMOVAL INCLUDING MY SON IN N.Y. HOPE THEY HAS THIS SERVICE OVER THERE.
Found this little Gem via a great groupon deal.Might even be a better deal than buyng decent razors.Friendly staff, informative educational session before you start and a great appointment system with reminders to your phone/email.Would recoment them to anyone!
Excellent customer service and great results! I highly recommend all to go there :)
Great customer service & very professional!
Fountain Laser is very professional, clean, and super willing to accommodate everyones busy schedule. I called on a Monday morning, and had an appointment just a couple hours later! Jihan has worked as a health professional before becoming a laser specialist so I felt very comfortable and confident in her work.I highly recommend you check out Fountain Laser, and Ji, for yourself!
First time doing laser hair removal...went to the buckhead office....great experience!
As I had never tried laser hair removal before, I was looking to try it out with a Groupon deal prior to spending a lot on a package. So, each time I saw a Groupon deal for a laser hair removal place, I would research the reviews. After searching many places, all with reviews that made me uncomfortable, I finally came across the Fountain and saw that almost all of the reviews were positive. So, I decided to purchase a Groupon for 6 laser hair removal treatments. There was a consultation for my first visit which was mostly informational...and I decided to go ahead with the bikini area laser. I expected to be somewhat pressured into purchasing an add on or some other package, but I wasnt. All of the visits thereafter were fast and easy and the technician was super nice! I started to notice results almost immediately - and now after 6 treatments I literally only maybe a few pieces (if that) that still grow in. I have nothing but great things to say about this place and Im constantly telling people about how great they are. Ive since moved out of state and I cant get myself to try another place - if I still lived there I would definitely be going back to purchase more treatments for other areas!
Very professional staff and friendly location was a plus cant wait to go back.
I have just completed 8 of the 9 upper lip/chin laser sessions I purchased from The Fountain. For those of you considering hair removal: I have pale skin and coarse, dark facial hair. It is genetic and a total pain in the butt. After all of these treatments my hair is so much more manageable, though there is still growth. Overall I am glad I did it. If it wasnt for my last experience with The Fountain, they would have 5 stars. I think it is important to first mention that I did not buy my package through groupon (stupid me), I paid full price. When I first started going to The Fountain, I was seeing Wency in Buckhead. She was a total sweetheart and very accomodating. My lip/chin package included my upper lip, my cheeks (the sides of my mouth ~ .5 to 1), my chin, and under my chin. I was super pleased with the results and saw her 6 times. Then I was notified that the Buckhead location was under remodel and Wency was no longer with the company. My 7th appointment was at the Smyrna location. I overheard someone discussing the lip/chin package and clarified with the technician that I would still be receiving laser on the sides of my mouth, as that is a problem area for me. She assured me that that was included and I was totally pleased with the session. My 8th appointment was a total scam. It was with a technician I had never met before and only covered my upper lip and right below my mouth. Imagine drawing a straight line from the corners of my mouth (closed, no smile) to my jawline. It was basically 3/4th of the area that had been previously treated every time in my last 7 sessions. Upon finishing, the tech pointed out that she hadnt covered those areas and tried to sell an additional package to cover my jawline/cheeks. She stressed that she would lose her job if she treated the sides of my mouth if I hadnt purchased the additional package. I asked to see her manager and was told that the manager might be too busy to talk to me. Seriously? Ive had this area treated 7 times already and now when I am almost done you are going to switch it up? Needless to say, the manager never came. The tech came back in and said she could treat a little bit more because when I smile my mouth is wider so technically the corners of my mouth rule still holds. She gave me a couple more zaps and sent me packing. Not only did I pay FULL PRICE for this package (still feel dumb after constantly seeing deals online), but I have spent the better part of a year getting excellent service gladly treating the same area over and over again. Now in my second to last session I have to practically beg for a treatment she ended up doing anyway. It seems like The Fountain is undergoing some restructuring and is trying to cut down on how much an area covers. Fine, whatever. They are obviously working in bulk. Just dont switch up the service Ive been receiving right before Im finished and try to sell me more. If this hadnt happened, I would have absolutely purchased more services from The Fountain. In fact, I was planning on it. But now I am not even looking forward to my last appointment with them.
Staff is very friendly and professional, facilities are clean, the equipment used is some of the best on the market!
I like this place alots.Great service,the whole teamare very friendly,this was my first laser hair removal treatment and it is awsome result.the treatment room was clean and private.Iwould highly recommend to all my family and friends
I purchased a Groupon for Laser Hair Removal (underarms) and have gone 3 times now. I have been very happy with the results thus far and have been impressed with the staff at Fountain Laser Hair. They are currently renovating the Buckhead/Roswell Road location and I am excited to see the changes made!
They were very profession and friendly. I thoroughly have enjoyed my experience using the Fountain Laser at Johns Creek and would recommend them to any of my friends.
I started with Founain Laser Hair Removal throgh a Groupon offer...BEST offer EVER! The service is EXCELLENT...the staff is EXCELLENT...I will definately return for other treatments!
Ifirst heard about Fountain Laser hair removal from groupon. It is one of the best investments i have ever made. Very proffesional and econimical. Will be beack to do other parts of my body and will definately recoomend it to all of my girlfriends!!!
Melissa was knowledgeable and caring at what she does.
They were horrible they broke me out and burnt me
Pleasant environment, good package prices.
Staff is very nice & prompt.
Clean office. Staff is profeesional and friendly.
Brittany is a great technician!
Thank you!