Wasn’t Greeted when I walked in with my dog just stared at, then we were avoided like the plague, but when a woman came in with a smaller dog she was Greeted and asked if they could help her find anything???.Umm ok, that kinda upset me especially since my dog holds a ATT Title, (American Temperament Test Society) Is very Well Behaved, but because of size of my dog I was avoided?. I know smaller dogs are more “desirable” but all owners should be Greeted and Treated equally. I left with out buying anything.Please make sure your staff know Large breed dogs are Not all vicious! Or choose another line of work if they have a issue with Large breed dogs.
I went in here because I have a cat whom I love and adore. I wanted to see what they were about and I love them! The staff was really nice and clean when I walked into the store they immediately asked if I needed help I said yes and they with a smile helped me and then it was so easy to sign up for extra points for their store whenever I get cat stuff and it was so nice!
The staff is always helpful and friendly. They answers questions about pet products. We had our dog groomed. They did a thorough brushing along with bath and nail trim. Our dog sheds a lot and he looks wonderful.
The staff is helpful and friendly when youre shopping in store or on the phone. They have a wide variety of items for many different pets. The store was clean and pet areas were well maintained.
Very helpful and friendly staff.The groomer name, Catlin did very well of grooming my yorkie name Sassy.We will be back .
I am always happy to come to this PetSmart store! The employees are always helpful and have good advice on what I may need to get for my critters. The store is also clean and well organized and I love the selection they have. Overall, Im very satisfied with how this store is run! :)
Bless the worker there i had to get a cat crate because I had my kittens in a box with holes that didnt work out, she was very kind and very okay and made me feel not embarrassed 20/10 would recommend most staff are eager to help and hear about your pets
Petsmart is a amazing store to shop cause I have a Lil dog who is my kid n she deserves the best of stuff n they have such good things for her. They have great food, clothesline and items at great prices. The employees are so friendly and helpful to me ☺️ and I love it. I recommend you get ur pets things at this store.
I love going to this store and so does my dog
I really wish they sold animals here. There would be no need for me to ever go back to Petland. They are so rude at Petland. Whereas, PetSmart has wonderful employees...
Love this place.
Love our local PetSmart. Always friendly.
The staff here is always very helpful and welcoming. Ive adopted my cat from here and brought my dog inside the store as well. My dog has always been welcomed with a treat and if free to sniff and investigate the toys. Adopting my cat was easy and relatively quick. When the adoption was over, I got a book of coupons for having a new pet, which had lots of great deals. Overall, Ive never had a bad experience at this location.
Helpful, friendly staff! I love going in there I always feel welcomed!
Some employees helpful but 2 others SNOTTY
PetSmart in Athens is great! The groomer is always patient and kind with my border collie. My dog actually doesnt mind going. I highly recommend PetSmart in Athens!
Went for feeder insects.Highway robbery and most of them were DEAD! DONT EVER BUY YOUR FEEDER INSECTS FROM THESE BOX STORES THEY ARE A RIP OFF!
Dont buy a lot if anything from here. My daughter just wanted to see the cats they adopt out.
Take my dogs here very frequently to get groomed. They always accommodate me well with my 2 dogs and do a great job and take good care of them. Book ahead because they fill up fast.
Ive went in here a couple of times and Im not sure why but I never have any luck here. My experience is they are overpriced and not helpful. I prefer Fish N Stuff. Im not overly fond of Petland either but even they arent as bad. Theyre more helpful and prices are a little more reasonable.
Attentive employees, good variety of cat food and cat supplies, but most importantly, Petsmart provides support to local animal rescue organizations for cat and dog adoptions. Many kittens and cats have been adopted at the Athens, Ohio Petmart because this business provides a high profile location for these animals to be seen at their satellite adoption location.
I like PetSmart way better than Petland. We went in for crickets and actually found that they had them. Petland did not. We also found the rabbit bedding we were looking for. Their workers were very kind and was very helpful.
Always friendly staff. Have what I want a d need.
This place was clean and we were able to adopt a cat here for $50. There are some good deals but you have to really look. But the services for animals and adopting animals are wonderful.
Employees were friendly but the prices are so high. I stopped in because I was on a time crunch and it was the quickest place to buy quality dog food. Can buy much cheaper yet same quality at Tractor Supply.
Jackie is very knowledgeable and super helpful go to her with all your fur baby essential needs
Nice people. Prices are extremely high. Chewy and Amazon prices are far better. Rely too much on cheap brands here. People are great though.
Great customer service and selection!
Had what I wanted great employees later hours which is nice.
Outstanding service and prices (will price-match or beat competitors). Jackie (team lead) was really knowledgeable and helpful!
Not a huge selection but its a decent store, employees were nice.
My little wiener doggy got the works on grooming. Very satisfied.
Pet smart is a wonderful place to shop for all your pets needs, their knowledgeable and friendly, the store is clean and well stocked, with employees their to help if you need them.
Sort of ignored this place for a while. Not big on chains. But the service is nice and friendly and most times offer you the online price which is always cheaper. I dont like to order online and they seem to understand. They have good deals especially on Black Friday. Have the dog groom for the first time in December and its one of the best places Ive been for grooming. It was a last-minute thing but the service was top-notch. You get the extras for very little more.
Like to get things from here for my aquarium. Great help from the employees
Always nice not always the most knowledgeable
Its a decently ran pet store. They were very helpful in finding what I needed. I will shop there more.
Every thing you need for your pet
Great service got me in even with no appointment.
Best store. Ever. Always. ♡
Lizzy!! Such a great help. Knowledgeable and always smiling. Amazing asset to the staff here in Athens.
I like this pet smart a lot. Friendly safe and have a good variety of dog and cat stuff. I just wish they had a little bigger section of reptile stuff.
Great store, friendly, helpful employees, huge selection of pet food and supplies.They even have Humane Society Cats forAdoption!
Staff is helpful and knowledgeable a girl there was very helpful on helping us to get a harness for our Jack Russell.
Little overpriced
Adopted a cat from there...the staff was friendly and helpful in getting the supplies I needed
Great place to shop for you furbabies
Employees were helpful and was able to find an alternative to the oinkees my dog loves when Walmart runs out.
Very helpful and price matched what i needed!
One if my favorite stores in Athens. Always provide friendly and knowledgeable service. Excellent variety.
Staff is friendly and always willing to help. Only wish theyd get better quality foods such as Orejin and Acana but they do have a much better selection for cats than the other major chain in town.
Stopped in to buy a few items for my dogs. I have nothing to complain about at this time so 5 stars it is to the store and its employees.
They always take care of me. No matter what store specifically, I go in and they can help me find what I need.
Got a bark control collar dog is quiet next door thank you ICan sleep at nite without the constant barking
Wish they kept up on their stock of fish more, other than that its a great place
Employees are great. If they dont have what I need, they tell me where to get it.
Very friendly and helpful.
I put my last review on wrong place lol everyone is really nice and the store was spot less. Prices were high but its to be expected!
Very friendly & helpful staff.
Always easy to find what Im looking for and a quick check out
They had a kiosk that made I.D. tag for my dog. The staff was very helpful
Bad place to get a dog groomed dropped my dog off at 10 in the morning went back at 12 to pick her up said it would be too before she was done would not and will not recommend or bring my dog back here again
Every year we take our lan Chloe and 2 yorkies Libby and Bear to see Santa. Away a good time!
Nice place
Only place I know where your dog can do #1 and someone will clean it up. Pet lovers for sure.
Decent fish department. Clean store.
Exactly what you would expect. At least I can take my dog in 🙂
Enjoyed the staff Great help
Store associate Emylee was very helpful.
PRICE GOUGED EVERYTHING!
I didnt grab the guys name but super nice and helpful. Great experience, I will definitely continue shopping here.
Very sweet with my dog during his appointment.
Great service but poor selection.
I love pet smart
Knowledgeable staff. better products and prices than walmart or pet land
Great place to buy things for your pets
Very friendly service and helpful.
Nice place. Kinda small.
Good selection of dog food and a friendly grooming staff
I was at a shop near Pet Smart! I do really like Pet Smart!!!!
Very friendly and knowledgeable staff. The only place in the area where Ive found pellets for the breeze litter system.
Was just looking around and a very nice store!!!!
Some of the new staff just like to sit around and talk and ignore you. I can get the same amount of crickets at petland for cheaper and not get the cold shoulder when Im trying to ask to find something.
Wonderful place, very clean, amazing customer service!
Two years ago I purchased a automatic litter box for $169.99 on sale. Within 4 months the stopped selling the receptacles and 6 months stopped selling the litter. I have to order the receptacles online at a ridiculous price and the litter is way to high; both are higher than just going to the store and picking it up. The store and corp said because of the re-set they decided to take those items out, but the still sell the box.
Helpful people and good information on pets
The staff is always helpful and there are always sales on pet food. The adoption center is clean and the cats seem very healthy.
Very helpful employees!
The place my pet can go het what he needs
No matter what they say I wont support puppy mills. They charge crazy high prices for puppies that arent in the best mental health.
Friendly employees allowed my dog to come in for a water break during our walk.
Friendly staff, never a bad experience
Very helpful staff
Everything you need for your dog in one spot
Love this pet store
Pet smart is awesome
Its a tiny PetSmart, but it has a fair bit of stuff.
Did not go to PetSmart.