Old building, roof is leaking, but hella good place to pump yo guns

We informed them that our membership be cancelled right before COVID started (since we werent using the gym enough), and left them voicemails and e-mails. Never heard back, and FINALLY received an email recently (about 3 months after my cancellation request), and they stated a form was needed to be filled out to terminate our membership and that they have to charge me the few months they werent even opened. Never even used the gym at all after my cancellation request was sent in. POOR SERVICE.

Good equipment. Kind staff. Bought a membership right before covid went down and took care of me and gave more months when everything opened

This place use to be a great establishment, but now it is a joke. I recently went in to cancel my membership (effective the 1st of the next month) because I’m moving. They said if you cancel today, your membership ends today — even though I paid for the entire month. And although their policy cancels your membership effective immediately they refuse to issue a refund for the unused days.(SIDE NOTE: I said “okay, I’ll cancel on the the 30th of the month, the employee said their policy is you have to cancel at least 11 days before the beginning of the next month or they will still charge you for the next month. It’s a lose-lose situation for the member. DISGRACEFUL!!!)

AWESOME STAFF! EXTREMELY CLEAN! plenty of equipment for all needs!

Disgusting and dangerous gym. Watch out for spiders and bugs nesting on the machines I almost dropped a set of weights today. For some reason they replaced the nice free weights with old free weights that don’t stay locked on the bar so watch your feet as the free weights randomly fall off. I have watched newcomers drop weights on other patrons this is negligent behavior I predict a major law suit in the future. Groupon has some great deals for other 23 hr gyms in the area..guess you get what you pay for right

I joined this gym before it was purchased by Top Shape, I initially joined because the $10 military rate couldnt be beat. My monthly charge is now $25 which Im less than excited about. I dont really use the amenities like aerobic classes and tanning machines so I dont really get the full value of my money. Theres no sauna, pool, track, or court. But there a lot of cardio machines and sufficient weights.

Nice clean gym. Getting more and more locations, but this one off the avenue is their nicest so far. Although I have not been to the iowa side. Staff here is always friendly and eager to help. Never experienced and rude staff.

The gym has been closed due to covid 19, but they are still taking money from my account. I called last month about it, no one returned my call, and now their answering machine is full. Why am I being forced to pay for a membership that I cant use?

Normally go late at night so its just a couple of us in there. The machines them selves are great. They gym is normally pretty clean and machines are always in working order. I can say since the new ownership the TVs are generally on terrible channels and the music sucks. Been a member of a few gyms over the years. Would be nice if they would follow suit and leave the TV remotes out so people can change the channel, specially late at night when there really is no fighting over what channel when its only 3-5 of us in there. Over all a nice gym.

They have a ton of equipment, lot of cardio and easy to operate machines. As well as a lot of boxing/fighting gear. Staff is kind of rude but you can usually just go after like 7 so you dont have to deal w them as much.

Great staff and classes to take. Nice gym at a reasonable rate.

Cant beat the price. Decent equipment

Bad customer service, badge stopped working and their system stopped charging my card although it worked when I came in to ask that they try the card on account again.I was still expected to pay for the time at the gym I couldnt use due to their system. Customer service is a bad joke.

Great gym. Open 24/7 lots of equipment & group classes.

What use to be a nice place to workout has turned to garbage. The friendly staff that this place had a year ago is gone. Replaced by people that have a fake smile and that seemed to be bothered by question asking. I will be cancelling my contract with them today. Unless you are one of their clients on one of their special fitness programs, they just dont care about you. I recieve text weekly from them about classes being cancelled or changed. I was lied to directly to my face by a newer counter girl. Since I go to the gym twice a day I do watch the tvs while working out. I asked if they could put the morning tvs on channels that people actually watch. She told me she leaves them on the channels that customers request. So out of 6 viewable tvs, 1 is ESPN, 2 are local news and 3 are infomercials. The best part is the infomercials are on the tvs in front of the tread mills and ellipticals. Ive asked the other regulars in the morning(only 4-5 of us at 4am) if they requested these channels and was told no. The music that they plain is just plain and boring also. So bring your own. This place has went down hill fast. The convience and cost are being overshadowed by neglect and terrible customer service. Ill pay the $45 a month to Anytime Fitness just to get away from here. What was fun is now just disappointing and terrible!

Very clean and awesome staff.

Great place!

Best gym ever.

Great gym