Ive been a member here for over three years. I signed up because I moved to the Ballston area, but I have continued my membership over the past few years even after moving farther away to 2 other locations in Arlington! I love the variety of group fitness classes and find all the instructors to be professional, engaging and friendly. The only equipment I typically use in other parts of the gym is in the treadmill area, and have never been in a situation where Ive been unable to find an open machine (even during peak times). The gym was renovated three years ago (around when I first joined) and I still find the quality of the equipment and facilities to be great. The value you get for the membership rate that you pay has always seemed reasonable to me. During the height of the pandemic in 2020, I greatly appreciated the level of seriousness that the staff took in terms of mask-wearing policies, cleanliness, and group fitness attendance limitations. I even emailed feedback about continuing to enforce mask-wearing policies that I felt was received well by the staff and taken into consideration/addressed. The Ballston One Life makes my fitness/gym experience very enjoyable and I always recommend it to friends and other locals in the area!

The point of us choosing One Life was to take advantage of the benefits of child care while working out. They closed the kids club and still charge us, although we did not have any opportunity to use it.They were suddenly closed during evening due to staffing issues and is now completely discontinued. We understand circumstances change, but usually when you cannot honor a service you offer, you either refund the difference or are simply kind about it.I requested a refund for the separate fee, not the entire membership, and was hit with attitude response from Jessica at Member Services.Reading reviews here, it is obvious this is a repeat issue.

Great facility and staff. Five squat racks make this location the best for leg day. Four bench presses too, keeping wait times low for another high demand apparatus. A second lying leg press machine would be my only ask.Free towel service is a major plus. Apparently this feature isn’t universal to all OneLife locations.

Overall great gym in the heart of Ballston. Its easy to get to by metro or you can park in the mall for $1 for three hours. Its always clean and the staff is friendly. I appreciate that the treadmills face the windows so you can see outside, and there is access to the outdoor patio so you can exercise outside on nice days. There are plenty machines of all kinds. I am especially thankful for how reasonable the gym is about COVID precautions. People wear their masks walking about but can take them off when exercising. The bathrooms are also very nice as seen in the only picture I have at the gym.

The gym is a great price for the area and has amenities such as a sauna, clean towels, foam rollers, classes included with membership, and a kids center. I usually go to the classes and would love to see more that are offered outside of the 9-5 time period so I can go to them outside of work. The weight room is packed if you go weekdays from 5-7pm. Usually it is hard to get a machine during that time. The cardio machines are always available and the staff is helpful and friendly.

Great gym. Very clean overall and equipment options are incredible. Given the Ballston area, it can get crowded at peak times and it’s heavy on the Arlington bro crowd. Again that’s because of location. The staff has always been friendly whenever I interact with them. Metro and paid garage parking are pluses.

I’ve been with this gym for a few months and the facility has been great. Locker rooms are clean and the gym is well kept. The only problem I have been having is the fact that there have been multiple days that no one is there to open the gym when it is scheduled to open. I find this extremely unprofessional and there is typically a group of 10-20 people waiting for someone to open the gym.I get there when the gym is set to open because it’s the only time of my day that I can get a workout in and I am unable to do so when it does not open on time. I am aware that this has been a problem for others too and the issue has still not been resolved. I would really appreciate if the gym can follow their agreement to open the gym up on time or I will find somewhere else to go.

Overall great gym, great equipment, friendly staff. The reason Im putting a 2 star review is because I joined the gym with the understanding that they open up at 5am. I have a limited amount of time before work, so its imperative I get in early. Ive seen multiple times where theres groups of people waiting for the door to be opened because they have staff that cant wake up and open the place up. To me this is really unacceptable and if it keeps happening Ill be looking to cancel my subscription.

Coming from the Reston Onelife (which I would give a 5 star review on), my experience has been mixed but overall negative:Pros:- very nice location- great views from the cardio room- staff are mostly friendly (or at least no worse than neutral)- Locker rooms are spacious and clean- Large calisthenics area- 5-6 power lifting stations with bumper plates and youre allowed to drop.Cons:- Organization. I put 80% of this on the members but the plates are never organized - youll often find a 25 lb plate in front of a 5 lb plate in front of a 45 lb plate. Again, I put this mostly on the members but it would be nice if there were more notices telling members its proper etiquette to put the plates back in the right spots along with periodic organization by the staff. Theres also a limited number of plates. Ive often had to walk across the gym to find a set of 5 lb or 10 lb plates.- Overcrowding. If you go between 5 and 7 pm on a weekday, good luck using any of the equipment. Before 7 am and probably after 7 pm are really the only useable times of day. Not a huge issue for me being an early bird but Id still like to have more flexibility.- Consistent operating hours. Theres been a few occasions now where the gym doesnt open until 5 or more minutes past the operating hours. As I right this review, its 725 am on a Saturday and no one is even inside the building.- Parking. I typically go right at 5 am when the gym opens. I can usually find street parking (free before 8 am and on weekends) but if I go later in the day or if theres no street parking its $1, even if its less than an hour. Not a huge deal but if youre going later in the day and plan to get there by car, youre effectively adding $15 a month to the membership assuming you go every other day.- Equipment. Theres a wide variety of machines but some equipment is noticeably absent. For example, the Hammerstrength machines arent a full set. Its understandable though with the limited space they have to work with

The gym is clean, the employees are great, and the equipment is well maintained.....but the Company will nickel and dime you every chance they get. ***Parking is $1 every time you go. So if you go to the gym 15 times a month...you might as well add $15 to your monthly payment.....AND dont forget the annual maintenance fee which really means you are making 13 months of payments for only 12 months of membership. Wish I knew all of this before locking in a year-long contract.

I started the new year very hesitant about a gym membership because of negative experiences at other gyms in the area, but the employee at One Life did a great job of finding the perfect plan for me. I believe his name way Ray. Overall, he showed a great display of professionalism and a wide range of knowledge regarding fitness as it related to my goals. If you’re on the fence about a gym membership, I would definitely recommend this location as well as this employee! Excited to begin this weight loss journey :)

I was a member of this gym for nearly two year and really LOVED this facility. However, similar to many other gyms in the area, Onelife was very difficult to work with when it came to terminating my contract. I am moving due to challenges during the pandemic and rather than being helpful to a supportive customer, I could not get in touch with the facility management to handle my cancellation and am locked into paying for services I cant use. I will not be recommending this gym to any of my friends in the area. The lack of sensitivity to unforseen challenges during the pandemic is appalling.

Excellent work everyone for opening up and keeping the GYM safe, clean space to come into! Temperature checks, masks, sanitizers everywhere, distancing, clear walk in/out paths, number of people regulated: honestly, feel ABSOLUTELY safe! I am mostly using group exercises, this part is under Tomas Cabrera guidance. He is one of the trainers himself and personally oversee how the groups’ classes operate: not only in safety and procedures, but any suggestions and BOOM! Things are listened to and accommodated (if they are sane😊! Mine were:-) ). Recommend highly to enjoy it coming back resurrected!

Great gym with everything you could ask for. Showers are open, most of the facility is available to use and they are following state guidance pretty well. Only thing down is the steam room.Be aware, most of the people using the gym equipment arent wearing masks and they arent required to as we have moved into a new phase. It is up to you to maintain distance and be cognizant of the inherent risks.

A good gym with lots of a equipment

There is 0 COVID protocol accountability or enforcement. Go in there anytime after 12 and there will be 3+ people not wearing masks. I continually ask them too put someone back there and they continuously lie to me and say they will. Also they did a photo shoot where they were spraying the machines with disinfectant, it’s a sham. I’ve never seen them do it while there. DONT JOIN THIS GYM.

Onelife is a clean, quality gym that takes COVID very seriously. The classes are amazing - Tomas is especially motivating if you ever get to a chance to take his class. I highly recommend Onelife if you are looking for a new gym.

YALL THIS GYM IS AMAZING!!!I lost 80 pounds before I started going to the gym. The reason why I didnt go to any gyms is because I thought the people at the gym were judging and wouldnt be helpful or just yelling at you all the time to do exercises. I started going here for about 2 years now. This gym crushed ALL MY FEARS of going to the gym and I even got a trainer when I joined that was supportive but educated me in fitness and wellness. All the staff are welcoming and really nice. I feel like they really care about you growing and becoming the best and healthiest version of yourself. Now I joined Zone 4 and I LOVE IT !!! This gym is clean, well staffed and has a lot of positive energy. I love going to the gym not just to workout but to connect with other staff members and people at the gym.Join One Life Fitness - Ballston VA!!

I love this gym. Spacious, staff is pleasant, convienant.

When I walked in for the first time I was impressed with how organized the gym was. I was greeted by an employee and the entire gym was clean and organized. It was easy to maneuver around the gym and find the weights I needed. All the employees are well informed, kind and helpful. Jose Rodriguez in particular was super knowledgeable about the gym and even suggested a few classes the gym offers. Overall super happy with this gym!!!!!

I prepaid my membership for 12 months (thru July 2020) through my old employers corporate card. I got injured in Feb 2020 so i had to take time off and then COVID came and basically did not go back to the gym. Before the 12 months were up in July 2020 I cancelled the membership; however in Sep and Oct I got bills for monthly dues, a returned payment fee (because that corporate card is no longer valid as i dont work there), and late fees. Again I sent a request to cancel the membership and remove balances due. Nothing was done and now the supposed balanced owed is over $200 for facilities that I havent used since Feb 2020 and the membership that was supposed to be cancelled on July 2020. GM of Ballston gym feels that the balance still needs to be paid. Wasnt planning on going back to a gym soon, and when I do it def wont be OneLife.

I’ve been going to this gym for 5 years and really missed it during the COVID shutdown. Was anxious about coming back up one reopening, but have been super impressed with all the precautionary measures put into place. Temperature checks upon arrival, directional arrows on the floor, spaced out equipment, tons of cleaning stations, and all staff in masks. GM Brittany and the rest the staff have done a really great job- it’s ridiculously clean and feels very good to be back.

I originally had a positive review posted because I really liked this gym facility, but there has been an ongoing issue with people taking photos and videos in the locker rooms. You can literally see this in a selfie someone posted with their review. The manager has said she is taking steps to address it but the behavior is ongoing even after our last correspondence where they suggested I use a changing room to resolve my concern. Why do I have to accommodate someone else violating my privacy? Be accountable to your contract/code of conduct language and remove the members from using your facility if they cannot respect others privacy and continue to film videos in your locker rooms after they are addressed multiple times. Additionally, they informed me I am in a year long contract so I am required to keep this membership, which I find unacceptable considering the environment here. I have not been able to find any paperwork that says I agreed to a year contract but its almost over at this point so I dont feel like arguing something else. Sad because I really liked using them otherwise, but I am just waiting for it to run out.

Great gym! Clean! I enjoy the Classes and the Staff/Instructors are Awesome!

Aggressive staff that deeply lacks customer service skills. I have been a member for two years and was threatened by a staff member today. I will not be returning and am advising all within my network to neither inquire about membership or to drop their existing ones.

Great as usual its my home away from home ❤❤The staff has been like family. Onelife Ballston ❤❤

Adequate gym-if you can find it. Spent about 20 minutes trying to locate the entrance of the club which was inside the mall and ended up missing my class.

Awesome gym. They have all the equipment you need, and everything is clean and modern. Locker rooms are also very clean.Jose is the man and really helped us out without any pressure to make a great decision, giving us a chance to explore before committing. And Brittany was awesome too, talked us through everything in detail in a very friendly way without any rush. These are the kinds of people you appreciate running the gym. Thank you!

Onelife Fitness - Ballston, is located at the Ballston Quarter 3rd floor. This place is well maintained and clean. It has Sauna and Steam Room, the locker room is spacious. The group classes are wonderful. I enjoy my workout here.

I really appreciate this gym for its location and the friendly staff. Gets very crowded in the evenings.Early Morning - please play a different playlist. Some times I prefer to workout without headphones and I can’t roll with U2 and Miley Cyrus.

After the transformation to Onelife, this gym seems to be a even better value than it was before when it was Sport and Health. The gym has even more new equipment and it is always maintained. Kudos to Brittany and Ram keeping the place running like a well oiled machine.

The stuffs are not willing to help they are incompetent.I went there for first time yesterday and it’s gone be my last.

I joined Ballston Onelife after being a Golds Gym member for two years. I am convinced the Onelife is the cleanest, most affordable, and most attentive gyms in the area.I was impressed immediately when I was told that the gym had purchased special rogue deadlift bars and hex bars after members had requested this. If Ive had an equipment issue, they immediately address it. During COVID restrictions, they have been very transparent with policies and theres plenty of room to workout, and I bring my weights to the empty group fitness room if I need more space. I primarily do weight lifting but my roommate has always loved the group classes and cardio equipment.

The sinks in the men’s bathroom have the best water pressure in all of Arlington

Good well kept gym with helpful staff, at time of this reveiw is in stste of remodel byt remains open.

Awesome Gym!❤️Complimentary towels! CLEAN! Air Scrubbers! Newish machines, free weights, spinning,body pump,Yoga & Barre!

Best gym! Everyone who works there is super nice and awesome. The equipment is great, and even at peak times you don’t have to wait too long for anything. It’s a non-judgmental atmosphere - not the way Planet Fitness calls itself non-judgmental, but ACTUALLY non-judgmental. Also the locker room is very clean and nice (I can only speak to the men’s, but I assume the women’s is, too).Getting down to the bottom line, the price is very reasonable. I don’t know of any other gym of this quality in the DC area for as affordable of a price. Unless you to spend $200/month just for eucalyptus-smelling towels, OneLife is the way to go.

Friendly and Clean. I stopped by while in the neighborhood to check out the place. The Mall is under construction so you sort of feel like you are going through a maze to get there. However, the reward was worth it. The staff was welcoming and friendly. The club was clean and had everything I need to get in a great workout. The towel service and coffee were nice touches. Brittany and Ram were particularly great. I highly recommend it.

Great equipment, great staff, great location, and clean! Ive been a member for over 25 years. So it speaks volumes that theyre still impressing me after all these years.

All i wanted

Id like to chime in on two of the more recent reviews. First of all the club and staff are exceptional and the customer service is top notch. The General Manager and the rest of the team are nothing short of amazing especially with all the construction and renovations taking place. They are very welcoming and professional and make our club feel like home. They do everything they can do within reason to make our experience more enjoyable.The cancellation policy is fair. Ive read my membership agreement thoroughly and Sport & Health simply requires a 1 month notice in order to process the cancellation. Its not fair to complain and negatively review a business simply because one did not do his due diligence and read the agreement that one HAS to sign and agree to before joining this or any gym for that matter.That said... Yes the club is going through renovations but they just recently unveiled the new cardio space and it is absolutely stunning. The new functional training area/turf room is going to be huge. I cant wait till we get that space. Wont be long now. Ballston in general is on the up and up so while the renovation isnt ideal I have no doubt that the end result will have been more than worth it.

Please stay away I joined here pre covid and after I lost my job and apartment I had to move out of state but they strong armed me to pay this account for a year never used and when I tried to cancel they made me pay them an additional month even after I tried to explain what had happened AWEFUL

Wonderful place to workout and an even better community. The staff are very friendly and actually remember who you are. They have everything you need: cardio equipment, free weights, and lifting platforms. AND ITS SO CLEAN!

Good selection of machines, free weights, barbells, and cables. I like doing shoulders or legs at this gym the most

Ballston Sport and Health is great! Can’t wait to see what it will look like when the renovations are complete! Definitely check out the Personal Trainers, they’re all GREAT! Zone 4 is amazing as well!!! Front Desk is very friendly and welcoming! Membership makes you feel like family when you come in! The GM Brittany is PHENOMENAL!!! She is always there to help with a smile!! 😀

I have a personal medical issue right after I started the membership, so I could not go to the fitness. I did not start use the membership at all and I tried to contact them for cancellation, but they did not response at the first time and then I called them again, they asked me to email them. And after I emailed them, they asked me for my medical notes, which is very privacy. I never know that canceling a fitness membership due to the medical issue could be so difficult and inconvenient. If I want to cancel the membership, I would have to make an appointment with my doctor and let her to write a note for me just for canceling the fitness membership? I would doubt if this is lawful and if they have right to review my medical notes. Please do not join them, once you join them, not matter you go or not, they charge you every month and won’t let you cancel until the next year. Now, I am still in their membership even though I did not go to their place at all. I think they only care about the money instead of the customers. Very disappointed and angry!

The gym is always clean, there are plenty of plates, and the cages have high-end Rogue bars with Hi-Temp plates.Similarly—there are specialty bars including: camber bar, football bar, SSB, and a few Hex bars.Great place to train.

Equipment in excellent condition, clean, and friendly staff

I just signed up today and all the staff are so accommodating! Victor was especially great as he worked with my schedule after I had to cancel twice for a tour. He was super informative and I look forward to seeing him and the other staff around throughout the year!

I continue to be impressed with the Ballston club with each visit. The staff is very friendly, knowledgeable, and accommodating. The facility cleanliness is also exceptional compared to other clubs in the area. The equipment is very well maintained. But my favorite characteristic of this particular club is that they are very aware of members desires, as it pertains to equipment. They are always adding new and functional equipment to satisfy my every training needs, which is much appreciated.

Not opening on time in morning. Multiple times I have come to workout in the morning to find the gym locked when it was supposed to be open. This is not acceptable. Management needs to ensure two people available to open if they cannot guarantee an employee will make it on time.

Terrible experience here. They overcharge you, and even when you cancel your membership in writing- they continue to charge you no matter what. You’ll have to have your bank investigate it to stop this.Additionally, when transferring the membership from another location (cause why would they let you use multiple locations of the gym when they could require desperate memberships) they will increase your monthly cost.It took three separate in person meetings about transferring my membership to even waive the initial fee for this location and they still increased the membership cost per month (despite me bringing THREE friends to join the gym with me), though they finally included the massage chair, which I later found out was usually occupied or broken.I know most gyms use scams like this but ONELIFE is worst than most of them. Please go anywhere else.Also, you have to pay to park in the garage connected to the building.

Sport and Health has a wide variety of equipment and has never been crowded when I exercise there. I also like that their machines move in a way that reducers l pressure on joints by adjusting angles and the range of motion. I have not experienced equipment that good before. Lots of cardio types of machines to choose from, as well as cable pull machines, and fitness equipment like weighted balls, stretch mats, and specialized pieces of weightlifting equipment. Overall the variety of equipment, the amount of equipment for the number of people they serve, and the reasonable membership cost make this the best fitness facility option for locals.

This is not a place to be trusted with any personal information. I dont even live in the same state [400 miles away], and yet they bought my email address along with millions others from some spam clearing house and are sending out spam, and wont quit. I cant imagine what theyd do if they had phone numbers and other confidential information. Companies with sleazy marketing campaigns are simply sleazy companies.Update: Denials, but no help in stopping the spam. Either they buy emails or partner with marketing at hupspot that does. No answer even, yet I still get their junk. Unsub doesnt work and the manager doesnt respond. Of course they abuse peoples private information or they wouldnt even have an email marketing campaign. Seriously, who actually SIGNS UP for spam email? Nobody. I never even heard of them till I got their junk.

Professional staff. Cleanliness and sanitation under the current circumstances appears to be a high priority here and Ive never felt unsafe working out here every single day.

Pretty good gym just gets way too busy

Ive enjoyed this location

Im going to echo whats been said on many other reviews: the cancellation/termination policy is horrible and totally not customer friendly. I tried to terminate my membership recently (end of July) and apparently they are going to charge membership fees all through the end of September? What kind of policy is that??? I already made it clear when I signed up that I will only be here for a short stay, and the staff made zero effort to communicate this termination policy to me.Besides that, the gym itself was pretty decent, with a good selection of group classes. It does get pretty packed on weekdays after work though, but this is as expected.

I took a boxing lesson from the Director, Ram, and had an awesome time. He and his staff are really knowledgeable and friendly. I’ve done boxing classes before elsewhere, but he did a much better job of breaking it down and showing me how to incorporate it into my usual lifting days. Thanks, great job!

This is a Group Ex paradise!!Main Fitness studio for Bodypump, Zumba, Sensazao, etc. lots of Les Mills classes and more.Mind/Body studio for Yoga, Pilates, Barre classes.Cycle studio with Coach by Color classes too?Zone 4 offers a circuit based HIIT style workout that incorporates cardio AND strength training. Added bonus is that it’s an open class meaning I can drop into the class on my own time and not have to worry about showing up late or incurring any additional charges if I’m late or don’t show up.This club is goldmine of group ex options to choose from and at a fraction of the cost of what most boutique studios in the area cost.Additionally the cardio rooms ceiling to floor windows offer a lot of natural light to fill the space. Doesn’t feel like a grungy basement gym. Squat racks and platforms for days. Indoor and outdoor turf areas too. Plenty of options to choose from that’ll fit most people’s needs. Very happy with this club!!

As a new member to this gym, I must say that I have definitely enjoyed the facility thus far. They offer a spacious well ventilated group exercise room with a variety of classes; from beginner to expert level fitness. They also have a large open floor plan that has plenty of strengthening, cardio, and toning machines. They also offer entertainment for your children free with your membership so that you dont have to miss your workouts. All of the staff have been very helpful and super friendly.

Reasonable prices and convenient location. This location doesnt have a whole lot of amenities so thats a little bit of a downer. Would give it 5 stars if they had more class options on the weekends and before/after work.

Love the staff at this club. Brittany is always there with a smile ready to help. The team has been amazing through all the renovations. Can’t wait the big reveal!

Comparison between other gyms in the area: 1) The facilities are very clean 2) Staff is always helpful and very friendly 3) Ample services and amenities 4) Great member appreciation incentives 5) Never over-crowded.Even though the mall is under construction, the benefits outweigh the cons. This is a really great gym and the variety and ambiance beat the competition!

Sport&Health Ballston is a wonderful club but what makes the difference is the wonderful staff. As renovations take place, the staff and especially there leader Brittany ( General Manager ) have created a wonderful positive environment to workout in. This place rocks!

Very friendly staff, awesome group fitness instructors and personal trainers, and if you havent tried Zone 4 yet you are missing out! The community is very warm and friendly unlike some gyms Ive been to. I have been a member for two years now, and cant imagine myself anywhere else! After a very bad experience at Golds gym a few years back I was hesitant to join another gym, but I am so glad I gave Ballston S&H a shot because it has totally change my life :)

I have been a member and have been trying to cancel since January. I have only been once and was not at all impressed. I reached out to the management and it was no concern about the concerns. Currently, the mall is being renovated. The Mall is nearly obliterated. The only businesses that you can get to without going through a maze is the CVS and Macys. There are no signage up and I will not waste another dime. I do not agree at all with the gyms decision to wait till the mall is open to replace the outdated equipment. I have seen better looking equipment in Apartment Complex Gyms. Here this is a business that specialize in fitness and the equipment is worn. Come on now!

I absolutely love this location. Ill admit I was a bit stand offish at first. I worked within sales for a few years and knew the routine. Soooo I was a bit of a tough cookie. That was until a coworker and very good friend of mine said I must try it out to get my own experience, and I must say Im glad I did. My coworker was aware that I was totally into fitness and health. We attended a body pump session and it was amazing!!! I checked out the entire facility and immidiatly enrolled the sales day. The GM, Brittany was amazing and very informative with my enrollment. It was a seamless process. I will definitely refer more friends and coworkers. Thanks Brit!!

I was okay with this site until recently. Its run down but the staff and equipment are good. Now there is no heat in the ladies locker room. It has been weeks. Todays sign says they are working overnight on Jan 4th to fix it- that was several days ago and today it is colder than ever! Stay out of the locker room!

Guest policy needs improvement. Shouldn’t charge to bring a guest and make it a pain to do so

Great Staff there. Very welcoming and ready to help! The Zone 4 program is really fantastic.

Beware fine print.Everyone just got a ~$30 extra charge for maintenance -- happens once a year.I also was misled about startup fees.I like some of the classes; I dont use the machines.Fairly clean.

Customer service and employees is horrible. I was at Sport&Health Ballston on 7/25/2018 at 6:00pm till 8:pm. After work out when I went to the locker room to take a shower, I found out that there was flooding and I was not notified about that. All my clothes was gettin wet for 2 hours while I was working out and thanks god that I didnt have my laptop in my bag-pack, usually I go there straight from work. When I spoke with receptionist, he said that roof leaking started at 6pm and I was not notified by employees to take my stuff from locker room. Receptionist got my phone number and he said that manager will contact with me, but nobody called me. I was so angry and upset about negligence, that nobody cares about the members of Sport&Health. Also my wife send an email to customer service and no reply. They dont care about their members.

Before signing up for this gym, I read the reviews saying they continue to charge after cancellation. I took steps to avoid that happening to me, including paying for my one year membership up front to prevent automatic charges, and informing staff that I did not want my contract to roll over.One year later I received a bill two months after my membership ended demanding payment. I spoke to their customer service and the companys position is that they didnt care if you inform their staff or not, they will enforce the contract terms which means if you dont pay the post-cancellation ransom they can turn your bill over to collections and attack your credit score.Edit: After posting a scathing review of their business practices, they contacted me and returned the money they shouldnt have charged me to begin with. Ive updated my review to reflect the refund. If not for their customer service and their involuntary rollover policy this would be a four star gym.

Amazing place good workout!!! Nice people, friendly, Arlington City I love, more 17 years ❤️

Like signing up at a used car dealership. Went to Health and fitness to ask some questions about the place. People working the front counter were rude. Wouldnt answer any questions. Let me get someone up here that can answer your questions for youOk, so I wait 10 minutes to be greeted by someone else that works there.And he launches into a never ending, cheesy sales pitch about how wonderful the gym is and all the exciting benefits they offer. The entire time dodging questions about membership fees, options, etc. Would not answer a direct question. Wont tell you anything until youve taken an hour long tour. Ended up just leaving. Its a hassle.

The gym is currently wrapping up renovations and I was a bit apprehensive due to the condition. However, I had the best experience there. The customer service has been consistently stellar. I was a little intimidated at first, but that quickly went away after interacting with the staff the first few visits. Everyone is very helpful. If I wasnt sure about a piece of equipment, they were quick to show me while providing tips on form.I hate going into the gym without a workout in mind. Otherwise I am not as productive. I met with a couple trainers for an initial session and right away felt more motivated and confident.The shower/locker room is big with plenty of space to shower and change. Tons of lockers and open room.The equipment is super versatile, so whatever youre into, they probably have you covered. I highly recommend at least taking a tour.If its important to you, the male/female ratio is great, in the sense, as a female Im not surrounded by a bunch of guys to make it feel intimidating. Ive been in at different times of the day on week days and weekends and there is a versatile crowd where everyone seems to fit in great; whether youre into cycling, circuit machines, cardio, group classes, free weights, or crushing it on the bar - youll find your thing.The parking is super easy, even with the construction (which will be done soon). They validate the parking which makes it even more convenient.Alternatively, I run from Rosslyn area to the gym to get extra cardio in.Not to mention its conveniently located at the metro/bus stop.I highly recommend checking this place out.If you are looking for that extra push to get you into shape faster or have questions about your health and fitness journey, I recommend speaking to Ram or Roosevelt! They are super helpful and have a ton of knowledge. I have seen the results from working with them almost immediately.

I’ve been a member of Sport and Health for a little over 5 years. The last 2 years have been at the Ballston location and it’s been by far my favorite one. The people that work there are all incredible and very welcoming. The members are very friendly and supportive. *no lunks here* It’s more like a community than a gym most of the time. I’ve made some amazing friends that have helped push and support my fitness goals and have also been great people to hang out with outside of the gym!Although the construction has been a bit annoying, both of the mall and the actual gym, I’m very excited for what’s to come. The new locker rooms are awesome and I love the new cardio room! I’m pumped for the indoor/outdoor workout space and to have the sled back! The mind/body studio and hydromassage are also going to be an amazing addition. This is truly a one stop shop gym, no need for expensive boutique or classes when you have them all included and an amazing price! You could even do your own CrossFit style workouts here! I would encourage anyone to try this gym.

The staff is helpful and attentive!

Horrible Expierence. My job transfered me out of state for a 1 year contract. I asked management to either freeze my membership or cancel it given these circumstances outside of my control. Management refused to work with me. I now have to pay over $600 for a facility I will never use.The other gym right down the street was nice enough to work with me on my membership. Their customer service was exceptional.If you have a choice, choose the gym right around the corner from Sport and Health.I would NOT recommend Sport and Health to any consumer.

Clean, professional, good equipment.

Club staff is great and cant wait for the renovations to be finished!!! Love the club!!!

The staff is wonderful, the energy is alive. It has a motivating atmosphere which is the most important piece of a good club.

I like to Zumba shaky shaky style 🙆🏽

The manager Jose was very rude and condescending, not recommend!

Being a member since 1997

Clean, people are nice

Great Gym highly recommended.

Wonderful club with wonderful staff!!!

Updated rating: new barbells and lifting equipment, tons of cardio equipment, friendly staff

Great equipment and staff!

Someone knows is this place have racquetball court?

Cheaters they keep charging your card after cancellation of membership

Nice people

This place is lit