We rent it a Can Am Spyder for 2 days, from start to finish service was great we comment this location i will be back we even join the membership for 1 yr…
UPDATE IN RESPONSE TO THE OWNERS RESPONSE: There are no inaccuracies in my statement; it seems the owner is just trying to save face after a negative review was posted. I dont need to make false statements, I have already found another place to rent from with nice bikes and a sense for customer service that delivers on their promises. I am now even more so disappointed with JR and RMM, I never thought he would do this. Find another rental company.I’m really disappointed with RMM and the owner JR. Their Polaris Slingshot broke down on me in Fort Lauderdale, about 50 miles away from their location. It was an older 2015 model and clearly wasn’t well maintained, but I’ve been a customer for 3-4 years and I didn’t expect to have any issues. But to my amazement, the owner JR from RMM said that I have to pay out of pocket to have their vehicle towed back to the rental location! The failure was a result of their vehicle! I should not be held responsible for issues regarding their fleet maintenance. I was dumbfounded when I spoke to the owner JR, and he said that he would refuse to reimburse me for the towing charges; and he was fairly rude and sarcastic about it. At RMM, your loyalty means absolutely nothing to them, I’ve recommended them to many people throughout my patronage, when they increased their prices, I maintained my loyalty. I honestly can’t recommend this place to anyone. If you so happen to have any issues, be prepared to foot the bill and forget about customer service. I won’t be renting here again, and if you keep this attitude towards your customers, you won’t have any left.
Dont waste your time, the JR guy is pretty rude, this place needs better management.
This was a retirement celebration for my best friend. We rented 2 bikes, Indian Roadmaster and H-D Road Glide from RMMs Ft Lauderdale location for a ride to Key West. From the initial email contact to the return of the bikes everything went very smoothly. I have rented powersports products on vacations before and the paperwork can be more time-consuming than buying a house! This paperwork process was very streamlined. The bikes were exactly as described, clean, fully gassed and ready to go. JR the owner was very accommodating with our desire to drop off after hours as we had an early morning flight the following morning and we wanted to ride as much as we could. If you are considering renting a motorcycle while in S. Florida you need to contact RMM Motorcycle Rentals.
A wonderful experience. Im loving my ride!!
Great place and customer servicePlus lots of Bikes to choose from. Highly recommendCheers Christian
Guys i took in rent motorcycle in west palm beach at this Company much time .. all was perfect !! but yesterday i took motorcycle at this same company in dania beach ( Hollywood) worse Servicei not saw in its life !!!! very rough man, communicated very badly !!! we take it back motorcycle on 20 minutes later. This gay call and Talk very Bad!!! tank at me was full !!! but when i left for home that this man charge with my card 65 $ extras( don’t tell me nothing about this) !!!! dear motorcyclists never not take in rent motorcycles at this company !!! they took money with your card without permissions and very roughly and badly talk !!! never not take at them !!! horrible service !!!!
My son and I travel to FL to visit my brother about once a year. We always rent motorcycles when were down there anx we always rent from RMM. The owner, JR, always keeps his bikes in great condition and the rates are reasonable. Keep up the great work JR! Well see you again soon!
Best place Ive rented from across the US. Cheapest prices, best service, fantastic bikes. Definitely recommend!
Stay away, cancelled my reservation for Bike Week because it wasnt longer than a day rental.
A great experience with RMM! Bike was in perfect conditions, friendly staff, very efficient. Straight forward forms for a fast pick-up. 5 stars because I cant give 6.See you soon !
We rented a Harely Sporster and had a great time. The staff was nice, place was clean and the prices were reasonable. They provided helmets that were clean as well. We paid cash and they shaved a few dollars off and they gave us an extra 1/2 hour. We will definitely be back next year!
Very fair prices and no gimmicks! Rented 3 units and not a drop of problems!
I rented from Jeff at the Fort Laurderdale location a couple of weeks ago. This is the kind of place you want to give your business. Really. Super friendly. Straight forward. No flash/ego. Just great guys with great bikes. Fun bikes to choose from and they were all in great shape. I had a blast on the HD Breakout, and dealing with these guys made even better. Many times when youre renting something, there are so many hassles and upsells and wait times. Not here. Not at all. Just a great experience all around. Ill definitely be back.
If you are looking to rent a motorcycle or a polaris slingshot, this is the place to go. The prices are reasonable and they have a great selection. I have rented from them 2 weeks in a row and plan on renting again soon. J.R. knows his stuff and is always available is you have any questions.
Nice selection of bikes and very easy to do paperwork and get riding. Will definitely use RMM in the future!
Bikes are in great condition. Staff is knowledgeable. Prices are reasonable. Totally recommend them.
JR (the owner) is great to deal with. I took the BMW k1200s out for 2 days with zero issues. All of his bikes are in great working condition and JR himself goes above and beyond to ensure your satisfaction when renting one of his awesome bikes!
I had an excellent experience renting with RMM! Beautiful and well maintained bike and a great owner. This will be a key feature of my next visit to Florida!
JR was extremely helpful. The Honda CBR500R was a nice bike to ride. I had a really good time on my trip, much because of JR and RMM Rentals. I am actually thinking of taking another trip to Florida just to rent a bike from JR and RMM Rentals. Thanks!
Whole process was quick and easy, bikes were all new and in great shape. rented a street glide, road king and fat boy low. all were 2015 and newer. i highly recommend this company. i will be back in July to do it again.
The best rental agency that I have ever rented from the bike was beautiful in amazing condition and the owner is very knowledgeable and ready to assist you and get you on the road to have a good time the prices are the best I’ve seen in my experience Of renting motorcycles I will definitely be back to rent some more from this place and I highly recommend you do the same!
Clean dependable rides. Most makes, many models and a wide diversity of styles. HD, Indian,BMW and more. Very accommodating, reasonably close to airport for those who want to fly into PBI and ride Florida.
Great service, friendly people, fantastic bikes!I rented a 2018 road glide special from Canada, they made it easy and pain free.Definitely recommend it and will rent again!
We had a terrible experience renting one of their bikes. We wanted to ride around Florida and enjoy the scenic route but when we got up to 40 mph the handle bars kept shaking. It was unsafe! Rent at your own risk.
I dont know I wasnt there
JR Rentals is by far one of the best Ive found since moving to Florida, We rented the Can-Am Spyder, it was clean fueled and a great price for a whole day of use. Friendly Staff answered all my questions and did not pressure us to rent. I will definitely recommend to friends and family. Julio
Great Experience. Loved the Harley. Good Service.
Rent my motorcycle BMW F800GT: The service: I touch down in West Palm and look up motorcycle rentals. I speak to Jeff who proceeds to list of a suggestion of Bikes that may interest me. He tells me the rates, what will be on the contract and with a solemn acknowledgement I tell him I will be there within the hour. The office was closing within the hour, yet Jeff stayed. There were no hidden fees, the helmet is free, and the paperwork straight forward. We chat about rides and cycles. Jeff gave me a tour of the bike and showed me everything I need to know and more. I ride off confident that the only things left for me to learn are from riding it.5/5 for simplicity, honesty, and commitment to the customer.The experience: I recommend riding North up the A1A. Going south is just the largest stretch of skyscrapers I have ever seen. Ride around town stick to the coast. Having a personal bike is way more fun that an uber. If you aren’t confident in your navigating abilities, pay a fee and borrow one of theirs. Parking was not hard to find. For sightseeing and local food, @Kapow. The BMW F800GT I was lent handled everything from Florida’s turnpike to backroad turns perfectly. I highly recommend it for someone who has multiple different ride styles. Or is still an inexperienced rider. I am 215lb and 6ft tall and have felt less comfortable on sofas.5/5 for vistas, and great food option. Pro tip: Wear your swimsuit underneath your jeans. You’ll thank me later.All in all, my experience in Florida was made fun largely in part due to having so much mobility and it is all thanks to RMM10/10 CompanyStay alert. Ride on.Ed.K
Rented a motorcycle for the day. They even came in on their day off for me. The bike was in great shape, the helmets were clean. Great operation, will definitely rent again.
Some good deals and nice staff. Watch out Ross and TJ Maxx!
Bikes are in great shape. Owner is great, responsive, patient. Staff functions perfect.
Rented a bike there, told the tank was full but after maybe 30 miles or so got on the reserve, so obviously not anywhere close to be full. Unfortunately it was only the beginning of issues with this company.When we asked if we could return the bike early, we were told that it was possible but it was a bit of work for him to issue the refund. Well when we returned a day early that what we booked it for, they refused to reimburse us, not even partially. So when we asked if we could at least get a credit or partial credit for the next time we rent with them, we got told a big no once again.Very unprofessional and a bunch of thieves. So if you dont want to get ripped off run away from this place as fast as you can.
Awesome place, would recommend, I would rent again
Great place to rent motorcycles and really nice people to rent from. Good selection!
Called for a rental on short notice. JR had one of my requested bikes ready for me the next morning. The bike was good and the service was good. Will rent there again.
Had an amazing experience with the bike rented there. It was well maintained and the staff was nice. Will rent again!
Had a wonderful time with my husband touring the A1A. Cant wait to go again.
Beautiful bikes, good prices,and great service.
Kind and professional service, bikes are in perfect condition will come back for sure!
Rented two scooters for a day. It was a great choice and we had a great time!!
Lol Pretty cool
Good Service, good bikes, great people
I had a great experience and loved their variety of motorcycles.
Fantastic and very courteous and helpful
Rented bmw k1200s yesterday. Had an absolute blast.will def be back
Fun rides... good
Good customer service