After leaving this review I ended up speaking with a manager who was extremely rude and expressed that she was being rude to me due to my one star rating. Their tow truck driver was polite and absolutely wonderful but unfortunately their management is beyond terrible.
They will put their auction vehicles “ Runs “ but its actually not drivable. I bought two auction vechiles from them couple months ago stating that it’s running but it was drivable because the transmission is messed up. And later found out it was reconstructed lmao losers
Freds Towing and Recovery are the best. Professional on all levels. Super friendly staff,very courteous,always willing to go the extra mile for their customers. Tiffany is AWESOME!!! Freds Towing will always get ny business and I will recommend them to everybody!!! Thank you to everyone at Freds Towing.
Gentleman came out and filled my flat tire for me. Was awesome, courteous, and a super respectful guy too. Definitely will be using this company again for any need with my vehicle next :)
I recently experienced an emergency causing me to leave town. During my absence, I was contacted and told my car would be towed and impounded if it wasn’t moved. I reached out to Fred’s towing and they immediately showed consideration and compassion and were willing to help me with my situation. I couldn’t be more satisfied with their service. 10/10 would recommend.
I just spent 30 days in Washington for health problems and came home to a car with a dead battery. I desperately needed to get mycar running for a doctor appointment today. Was amazed how quick the tow truck operator came, maybe 15 minutes after I called. He was very friendly, very professional and very helpful. Thanks much.
Great service and fair price! Best towing co. ever imo
Quick response; made effort to fit me in so I didn’t have long wait for battery charge. Kept me informed of progress by text. Highly recommend. Would use again if needed.
It was very effective and timely done, in-spite of a very busy intersection.... impressive!!!!
They picked up and towed our vehicle from 15 min outside of Seward to Anchorage at 1AM! I was so grateful!! They were friendly, prompt, and have great rates. I will use them again anytime I need a tow and definitely recommend them to anyone!
They were very helpful with helping us get a car from off base into town.
Towed my vehicle faster then they promised and were friendly on the phone.
Guy was friendly and quickly got my battery going again. Wouldnt take a tip. Definitely recommend Freds Towing.
People here are friendly and eager to help as long as you communicate with them
Really fast response time, great customer service especially when the customer is frantic after an accident. I will recommend them or use their services again when needed.
Highly recommended! So thankful for the speed and professionalism of the staff. Very quick response and got the job done. Love the text updates.Hopefully wont need a tow again but if I do theyre now in my phone contacts.
Cant say enough about this company!! Sunny drove all the way into Anchorage from the Valley to tow my van. Took great care of her; and delivered her beautifully at the machanics shop! I would highly recommend them for all your needs! Thanks again for all the help! Remember..you saved a Princess today. ;)
Awesome, :)came to my house and hooked the car up immediately. I was extremely happy to get the car to the shop!! THANK YOU and I definitely recommend Freds Towing!!!
I had a large truck and a small boat both a pain in the but in location and condition also the were being taken to a difficult location. The drivers were very kind about everything and achieved the tow without any problems. Would highly recommend them.
From the moment Miss. Sunny answered the phone, I was very impressed with this company. They are very quick to get the job done in a timely manner. Very nice on the pockets as well. I would definitely recommend Freds. Thank you for your services!!!
The operator was knowledgeable and efficient at his work. Well experienced employees are high value. Thank you for your service.
Great customer service. Got my vehicle towed within 1 hour of calling. The driver even took a picture of the drop off location so she parked my vehicle exactly where it needed to go.
Wow talk about the worst customer service, Ive never talked to anyone as rude as whoever the lady is I just talked to on the phone. Straight trash this place is
My pickup became mechanical disabled about 25 miles this side of Glennallen. Fred’s responded in a reasonable amount of time and took care of my towing needs in a professional manner.I’ve known Fred and his extended family for years and they truly exemplify the Alaska Spirit of helping those in need.Brad BrownRetired Alaska State Trooper
Friendly, personable, prompt on a horrible weather day! And I wasnt even an emergency situation. Text updates letting me know the status. Would use again when in need!
First class towing service at a great price. When I asked of they could be here before 11am so I could go do payday errands...they were here earlier. I have used many towing companies in Anchorage and from now on I am using Freds.
Had a blowout and Fred’s took me 40 miles north to drop my truck at a location I needed. Worked along with roadside assistance. Good people and great service.
Excellent Service and great reasonable prices. They responded quickly and solved my issues. Thanks AJ...
My vehicle was disabled when someone tampered with the ignition in an attempt to steal it. Chris at Freds Towing helped take some of the frustration out of the situation, and had my vehicle home safe quickly and painlessly. Fast friendly service, thanks!
One call and that was it. Fast work guys and thank you for making it easy on my end. A+ all the way..
Where to begin?!.. I was tasked with the duty of getting my friends truck back to their place following their arrest for being late on a curfew with an akle monitor . The information I had was The PED office near ship Creek. So after I got home from work I began calling towing companies to figure out what I needed to do; realizing it wasnt going to be as easy as I thought . Sandra was BEYOND helpful!! She went to three locations searching for this truck that I had seen twice and had a few tricks up her sleeve to get the task done.I seriously doubt if I had dealt with anyone else that night that truck would be sitting in a tow yard with its registration and title inside. Needless to say I wont be using any other towing company but Freds in the future!
Great service and the driver was great!
Very lenient and understanding of my situation and gave me a deal to release my car to me today !
Fast, friendly, very updated and lots of communication, easy to work with. Highly recommend and most affordable tow service if paying out of pocket
Very friendly and accommodating. I gave them quite the puzzle to figure out and they got my car out without any further damage.
My experience with Freds towing was absolutely phenomenal, in a extremely scary and stressful situation with my kids and I stranded on the side of the road with no one to help. They went above and beyond to help! The manager kept in perfect communication. It was quite a long drive and at heavy traffic due to construction. I will strictly use Freds towing if/when I ever need a tow/tire repair. I highly reccomend!!!!!
Super friendly, very fast and very affordable. Thankful for the quick service!!
Good and competent service.
The gentleman had quite the task getting my truck considering the parking lot and positioning of everything. Very patient and kind young man.
Johnny on the spot, 3 separate times n 1 flat rate. Pretty fair deal folks.
Was in a tight spot, called spoke with Sunny she indicated she would be there in 15 min. Not sure that was even possible, She was there! Would suggest that you call Her and the Crew at Freds Towing & Recovery if you ever need a tow.
Professional, easy to deal with and timely! Will be coming back for my towing needs.
Sunny is such an awesome human being . She will go out of her way to help her customers . 5☆ all the way. You rock Sunny .
100% satisfied and would definitely recommend them to everyone!
The owner was so great, and very helpful!🙂
Great service. Support local small business!
They took good care of my truck
Family owned
Out of service
Grest place