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1st Class Towing & Recovery
Anchorage, AK 99501, United States
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1st Class Towing & Recovery

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Er
Review №1

We can 100% recommend Wayne and First Class Towing. We broke down an hour outside of Anchorage on a Sunday at night and Wayne was there within an hour of getting the call. He got our car hooked up quickly and we had a friendly chat on the way back. My wife and I are very thankful!

Ga
Review №2

Great service and very fast to pick up my truck. Thank you.

Ji
Review №3

If you need towing services, Wayne is your guy. There’s no need to look any further. Driving to my destination was like having a conversation with a friend.I appreciate the extremely quick response, and excellent customer service. Wayne will be the first person I call if I’m in need of towing services again.

Je
Review №4

Wayne was the only tow truck driver in Anchorage that would come help me out when my car broke downd I caused a traffic jam! He was fast, courteous and knowledgeable. He navigated several one-way streets and a couple major stoplights to get my car out of the way fast. Value was excellent as well!!

Vi
Review №5

Very efficient and professional. They were able to get to my car quickly with no problems and transport to a mechanics. If I ever need this service again in the future this is the one I will use for sure.

Ja
Review №6

My car died on the highway and I called around for a tow. Wayne answer his own phone and was unable to initially help me out as he was assisting someone else in another part of town. He followed up with such concern for my safety, simply to verify that my needs had been met. As it turned out, our original tow through anther vendor did not totally satisfy our needs. I called Wayne, who seemed to drop everything to help me out. He was there in 30 minutes, loaded my car and delivered it to the repair shop. He followed up the delivery with a phone call reporting the status of the delivery.I highly recommend the personal care and efficiency of this towing service.

Al
Review №7

I got in an accident that took APD over 2 hours to arrive. I called 1st class towing and recovery and he arrived within 15min and beat the cops! He was super friendly and professional and got the job done. 500% recommend for any type of work you need. Thank you so much!

Al
Review №8

I needed a tow truck right away and Wayne showed up really fast. I really appreciated his help. He is the only one I will call and recommend in the future!

Ni
Review №9

Originally we called this gentlemen to tow our vehicle to a shop. When he arrived, in a timely manner, he assisted us with a jump. Not only did he save us money, he provided us with good resources and charged us less then what he originally quoted! We will ONLY go to him for what ever services he’s provides. Thank you sir for helping us and God Bless.

Va
Review №10

I would highly recommend this to all of my friends!

Jo
Review №11

I’ve lost my keys and needed a tow so I called eagle towing to schedule a towing in two days Before a appointment I had with Continental and confirm with them the next day as well.The day of my schedule towing appointment, I tried calling and texting eagle but no one replied or called back, 30 minutes pass I call again but still no answer. I was getting worried because I have my appointment with continental In a hour.As I search up towing company, 1st class towing was one of the many option. I called the other towing company’s that had much higher rates or with just bad call service because at this point I’m desperate so I decide to choose 1st class towing out of the search and due to the reviews he had Wayne was more professional.I told Wayne I have a appointment in less than a hour and told me he was across town so it might take him a while. Less than 15 minutes pass and and he was able to tow my car to continental and make it to my appointment.Sadly continental was charging me more than I was told for a key. As we left, I asked if Wayne he Could tow my car to my place when we arrived Wayne took the time out of his day on his drive to my place to call a Subaru shop he knows about (A&A the shop) if they were able to do the job for less and and they said that what continentals price was a ridiculous charge and they can do it no problem for a way cheaper price so he towed it to that place.With the stressful day it was, Wayne was able to hook me up with a deal for the tow cost and was really nice and sympathizing with me. Will definitely be contacting him again if needed he quoted “I take care of customers cars as if they were mine” which made me feel more relaxed with his company (GREAT JOB MIGHTY MOUSE!)

Ge
Review №12

Ray is kind, helpful, and funny to boot. He was a balm to a unhappy situation and he was extra kind to my preschooler to boot!

Ty
Review №13

Mr .Wayne is amazing! Very professional and kind. I will call him again..

Oh
Review №14

Wayne is a stud, on time, awesome pricing, just an all round awesome business. Wont be using any other business but 1st Class.Well done

Sa
Review №15

My car literally died at a traffic light! And just when I wasnt sure what I was going to do here comes Mr. Manning to save the day!! I didnt even have to call, he just happened to be in the line of traffic I was now holding up. He can right over offered to get me out of traffic and I just asked if he could take it all the way back to my house. He was happy to help!

jo
Review №16

I needed a 2005 Corvette towed from Chugiak to Wasilla in the winter. He loaded and unloaded my car without the front end ever touching his truck. Very impressed! I will be calling him for my next tow, I highly recommend.

Da
Review №17

Wayne was very nice, funny, and efficient!

Ka
Review №18

Due to the extreme cold weather car battery died and was totally DEAD. But called 1st class TOWING,and Wayne saved the day!!He towed my car to dealership to get brand new Battery installed. Wayne is totally professional in his work. He gives fair prices and fast service. I highly recommend 1ST CLASS TOWING for any car issues you might have. If you want it done fast and correctly you need to call Wayne.🚘🚗.

Da
Review №19

Exceptional performance and professionalism would highly recommend.

jo
Review №20

The name says it all, 1st Class Towing 100%. Great customer service and more help than any Autozone and even some mechanic shops. Recommend for anyone wanting to make their towing experience quick, easy, and about as enjoyable as having your vehicle towed can be.

Z2
Review №21

Wayne is an awesome guy. His costs are affordable, and hes very charming. He saved my day and makes Mighty Mouse proud!

Br
Review №22

Wayne was wonderful. My car wouldn’t start so I had to leave it in the parking lot and get a ride. I called Wayne for a tow and told him where the spare was on my vehicle. Apparently my spare key had fallen off at some point and he didn’t have a key to get inside my vehicle. He patiently waited with my car for 15 to 20 minutes while my ride brought me back there. Wayne was very fast and personable. I would highly recommend. Affordable as well. I’m sure trip prices vary by distance but my tow was only $65.

Ti
Review №23

Wayne is amazing! I had a flat tire. Roadside assistance had already come but couldnt get the tire changed. I called my insurance company for a tow but they said it would likely be an hour or two before anyone could come out and I only had three hours left in the day to get my tire changed before I was out of a vehicle overnight. I used Google to search for my own driver and found Wayne. His reviews were great so I called. I was able to schedule a shop appointment for an hour out and Wayne was getting ready to do another job. He said that job wasnt time sensitive and he could come pick me up and get me to my appointment on time. He was one of the nicest guys Ive ever met and took great care of my truck. I highly recommend Wayne and 1st Class Towing and he will definitely be my go-to for any Towing needs I have in the future!! Thanks so much again, Wayne!

Ka
Review №24

I needed an emergency tow out of Wasilla and Wayne came and got me right away! He was there within the hour and couldn’t have asked for better service!Thank you so much

Hi
Review №25

Amazing service with amazing Quality!

Ch
Review №26

1st Class Towing is the best! Arrived quickly and even found a shop to take my truck to get fixed. I highly recommend them. Thanks for the excellent service!!

Ze
Review №27

Gave Wayne a call today when my car broke down heading northbound out of town. Gave me a reasonable price and a good conversation on the drive home. Was picking up my vehicle within 20 minutes of the initial phone call. Good guy, he was professional and understanding.When we arrived he mentioned he had kids as well, and would like to show them how his truck works if they were interested. My daughters loved it.Thanks again Wayne for the tow, and taking the extra time to make our kids feel special.

Ma
Review №28

Showed up when he said, price is right, very affable gentleman. Will use him again if needed!

Am
Review №29

It’s always a hassle when you have to get your vehicle towed, but this was by far my BEST experience with a tow company. Wayne was so helpful and great! He even tried looking at my car to see anything wrong. We didn’t figure it out, but I appreciated the effort. I will only recommend this company from now on! ALSO, they have WAY BETTER PRICES! 5 STARS👍👍👍👍👍 Thanks again!

Ll
Review №30

Awesome service. I setup an appointment and Wayne called 10 minutes prior to arrival and took the time to show me how his setup works. Very reliable and very service oriented. Anchorage needs more businesses like this or take a lesson from Wayne on how to treat customers. So, if you want to get great service on towing, call 1st Class Towing & Recovery.

Br
Review №31

Wayne was awesome, made me feel like an old friend instead of a first time customer. He was right on time (actually early), very professional, personable, thorough and kind. Thank you Wayne.

Ka
Review №32

My hero for the day! I broke down on a Sunday and 1st class was the only one ready to help as soon as they could. Got me out of the intersection and made a painful process painless. I recommend above all others.

Pi
Review №33

Anchorage has many tow services available but if you want the best call Wayne at 1st class Towing. He was very helpful, quick and prompt and diagnose my daughters electrical problem. Wayne called a garage for service and followed her to the garage to make sure she got there with out incident. Great Job and Thank You!!!

Sh
Review №34

Great service, amazing employees. Made the whole experience comfortable easy. And fast. Would recommend to everyone. Best service I’ve ever had in anchorage

ti
Review №35

Thank you for your helpful and timely service. Not only were you quick, but when you arrived you were friendly and professional. Its refreshing to meet people that love what they do and are good at it. Will most definitely be saving your contact information.

Th
Review №36

Thanksgiving day I called first class towing The only company that would answer the phone I locked my keys in my running car . Said he would come and unlock my door but said it would be much cheaper And faster if I call a cab. Saved $20. This company is first class thx .

Ti
Review №37

Wayne was absolutely awesome! Best towing experience I’ve ever had. Great price, great customer service and very quick. He even checked my battery for me! I highly recommend :)

Be
Review №38

Called day before to have my car towed to Youngs gear. Was told that he would be here at 10:30. Next day I waited 45 minutes past 10:30 no call, no show so I went with another tow company here in Anchorage. When I called to let 1st class know that I wouldnt be needing their services if they were still on planning to show up. I was told he was just getting ready to come over. He said he never told me 10:30. Based on other reviews I went with this company because they hgav great reviews for prompt on time service.One bad review out of all the fake 5 Star reviews. Checked a lot of the 5 Star reviews. Most of the people dont even live in Alaska. One person lived in Florida! The owners written response doesnt tell you how he called me back begging me to remove my 1 Star review. When I refused her resorted to threatening me with lines like, Ill see you around town. After that call I wish I could give him a 0 Star review.

Ka
Review №39

Super nice guy. Good conversation on our ride there and great recommendations for other questions I had.

Mi
Review №40

Wayne is my new hero. I had been in a car accident when he arrived with his tow truck. Wayne went above and beyond to make the experience not so stressful for me. He even gave me a ride to pick up a rental car when the agency failed to send one and it was about to close. I highly recommend 1st Class Towing and Recovery. First class all the way!

An
Review №41

Mr. Manning was great! Very helpful .... this is the company to use!

Sh
Review №42

Wayne is amazing! He did not only helped me towed my car from my work to a mechanic but he also made the whole experience more bearable. He is a warm hearted person and genuinely willing to help out. The price is also very reasonable. He is a very honest man! Thank you again 😊

DM
Review №43

1st class towing is the most appropriate title for the service I received! I was stranded in Anchorage and was in need and 1st class towing was there to save the day, I was stressed out being in that situation but I feel blessed to ride with the driver whos cooler than ice water in a blizzard! Wayne you are the man brother!! If I ever need a tow again first class towing will be the first thought I think about, no matter where I am. I cant express my gratitude enough :)

Ch
Review №44

Call to set up an appointment for Wednesday at 9 AM told have a tow ahead of me and couldn’t make 9 AM and Would call When available will have the appointment set for Thursday at 9:45 he was at my front door At 9:40 told me he could not set up appointments If he couldn’t do them Great service made the rest of my day better than it started will definitely call again Wish I could give Ten stars.

Th
Review №45

Should have named the company FIVE STAR TOWING. Fastest response time Ive ever experienced, and an extremely professional driver. Best $50 I ever spent to get out of a jam.

St
Review №46

I Highly Recommend This Towing Service!! Wayne is an Amazing Person!! Very Courteous, Fast and Awesome Job at Towing!!! He helped me get my car to the shop and also gave me a call when my car made it there!! Thank You Sooo Much Wayne!! 😊

To
Review №47

Thank you so much for your help. My daughter and I where stranded and Wayne was there to save the day will never call another Towing Company ever. ❤️❤️❤️

Ea
Review №48

Very fast service! Professional & courteous. Just saw him respond to a rolled vehicle in the rain. He righted the vehicle on all 4 wheels, hooked up and ready to transport in 15 mins! Best rates in town too!

Ca
Review №49

Called a couple of companies, when I called this guy he was so friendly told me he was coming right away, within 25 minutes he showed up! He was so friendly and very helpful! I swear had to be the nicest tow truck guy I have ever encountered! I will not call anyone before I call him again!

br
Review №50

Great guy, super helpful, good conversation in a stressful situation.

To
Review №51

We have had reason to call for towing several times. We always call for Wayne at First Class Towing. He has always been on time, super courteous and friendly.He has and will always have my highest rating possible. I will never use anyone but him, nor will I ever recommend anyone else if a towing service is needed.Thank you Wayne for being great at what you do. You have a way of not only doing your job with great efficiency, but your sense of humor makes what could be a real pain in the neck almost funny 😄😄Thank you for a job well done.Tommie Brubaker

Sc
Review №52

Very glad I called this company instead of any other option in Anchorage. I needed an affordable flatbed tow that had access to JBER, and it was very easy to set up a same-day appointment with Wayne. He made sure to arrive early to get cleared through security and provided me with updates when that process didnt go as quickly as he wanted.Wayne is obviously very knowledgeable in the industry and gave me some good advice to help me before future tows. Conversation towards our destination was very friendly and professional. He knew exactly where the shop would want my vehicle, which shows he probably has a pretty good relationship/reputation with many places in town.At the end of the day... a very affordable tow, no gimmicks, and no hassle. 1st Class Towing made a stressful situation a little more tolerable. Ill be sure to give them any future business of mine and encourage others to do the same.

Mi
Review №53

Great service, fast pickup, real down to earth guy!

Ja
Review №54

I was at work and wife called. She was in the ditch. I ‘Googled’ towing companies after waiting two hours on my roadside assistance...found 1st Class, Wayne showed within a ⅓ hour ‘c had her outta there in ten minutes. My son wants to be Wayne.

Me
Review №55

Great pricing, fast & friendly. Definitely going to use them for all towing needs in the future!

Sh
Review №56

On time, super friendly, and above and beyond customer service! Will definitely call if I ever need a tow again!

Jo
Review №57

Wayne hauled my toolbox for me, asked the last guys price so he could beat it, AND was prompt, friendly, and an all around stand up guy. Plus, I lost phone service and he showed up anyway. Tow truck drivers are often scum of the earth, but Wayne mos Def has my support! 1st class top shelf!

Co
Review №58

1st class towing is just that !!!! Very efficient, affordable, and always available. I recommend them anytime you need a tow, battery jump, or keys locked in the vehicle. 1st class towing is 1st class service.

Je
Review №59

Great guy and very helpful as well as prompt! Amazing rates and genuine customer service with a smile. Only company I will call in my times of need.

Ja
Review №60

Best towing experience I have had to date. Service was very professional and punctual. Wayne turned a horrible day into an enjoyable experience by offering advice on how to turn my dismal situation around. Thank you so very much!

Da
Review №61

Wayne was a pleasure to work with. Professional, personable and timely. Will definitely use 1st class towing again.

Fe
Review №62

HIGHLY recommend!! Wayne was amazingly helpful! I called and scheduled for him to come jump my truck through my insurance and he came exactly at 5:30pm. He was knowledgeable and efficient and got the truck started in minutes. He gave me advice and told me to call him if I had any questions. I called him 45 minutes later when the truck didn’t turn back on and he immediately offered to come back to jump it again but I decided a new battery was need. He gave me advice on where to get one and what I ask about when buying it. He went above and beyond in his service and even installed the new battery for me a couple of days later. I could not be more grateful for his help and his excellent customer service.

Ra
Review №63

Wayne was awesome and very responsive! He was able to get the job done in matter of minutes! I will definitely go through him again! THANK YOU for towing the Kia 😁

Di
Review №64

Was there within a few minutes of calling for the tow and got me to the dealership before they were closing and helped get out our car seats while I was in with the service shop. Thanks for all the help, we will definitely be using your business again if we need a tow!

Bi
Review №65

Wayne provides very professional service. He tows correctly and showed concern for the condition of my vehicle. His truck is the cleanest tow truck I have ever seen!

Da
Review №66

Excellent courteous service fast and reliable! Excellent rates very professional service would not trust anyone else with my vehicle !

Lo
Review №67

Very prompt service who definitely recommend. Staff is very polite and funny.

Jo
Review №68

Wayne was breath very responsive and thoughtful. He shared some words of wisdom and took great care of our new 79 VW bug!

Ch
Review №69

I have called first class towing several times and Wayne is always prompt, friendly and very professional. I will never call another towing service.

AV
Review №70

First Class Towing is the best called for a tow thy where there in MIN fixed my car on the spot. Thanks again . Will use again if needed.

Je
Review №71

Always great timely service!! I 100% recommend these guys if you need road side assistance

Ha
Review №72

Wayne (spelling??) is a good dude. Enjoyed the tow ride! Thanks man.

No
Review №73

Wayne was extremely helpful in getting my car back to the house and was a really awesome guy, He was really friendly which made for some great conversations. 1st Class Towing truly lives up to its name!

Ky
Review №74

Fast response time and great service. Call here first.

Mi
Review №75

This is the best tow company & best service I have ever seen, best thing I ever did was call 1St Class Towing,

Un
Review №76

Best damn tow I ever had on time or early, extremely professionalOnly tow co ill ever use again

Gu
Review №77

! Thank You Big Wayne ! if it wasnt for him i wasnt able to get my truck from Lithia body shop they lost it then worse experience ever! Thank You Big Wayne For Finding My Truck !

De
Review №78

♡♡☆♡♡ Wayne is Awesome! Prompt, courteous, knowledgeable, and personable! I highly recommend 1st Class Towing & Recovery to all :)

Ed
Review №79

I love this guy towed for me 3 times always GREAT SERVICE will always use, Wayne your the best thx

Ma
Review №80

Great guys, quick and painless. Would definitely recommend them to anyone.

Ja
Review №81

Excellent service. Wayne’s great. Responsive and professional.

Le
Review №82

Greatest tow company I ever worked with. Will always work with this company!

Ya
Review №83

Quick and easy! Very convienent and cheaper than I thought! Will use again in the future!

Ho
Review №84

Best tow company in Anchorage thanks for your help .

La
Review №85

Best service ever . Will always use .

bo
Review №86

He brought us our vehicle within an hour from anchorage all the way to chugiak, Great costumer service, He was super responsive and very professional. Will defiantly use him again!

Au
Review №87

Quick response, and wonderful customer service!! Highly recommended!! Also great pricing !!

Ja
Review №88

Very helpful and knowledgable, came in a timely manner and was friendly couldnt ask for more will use again if needed!

Er
Review №89

Wayne responded with unbelievable time Was professional and courteous only told Co. I will ever use again highly recommended

br
Review №90

Super prompt and above and beyond service. Very afforadable as well as friendly. Wont be using any other tow company.

Ak
Review №91

Fast reliable and affordable. Made it easy when the other company couldnt.

Ja
Review №92

Wayne your the best just like on your trucks you are here to save the day thankyou

An
Review №93

Very quick response time and great price. Will be recommending to everyone I know.

Al
Review №94

Tow was right on time! I called and the driver was dispatched immediately to my location where the driver not only delivered my vehicle but helped tighten my battery, thus fixing the initial problem.Big thanks to 1st class towing!

Me
Review №95

Wayne arrived right away and fixed my car, gave me a discount and only charged me a call out. Thank you Wayne!

Um
Review №96

Best tow company ever love this guy

Ki
Review №97

Very professional and quick service. Goes the extra mile in informing you of your options and does the little things to make the experience easier on everyone.

Al
Review №98

Wayne showed up immediately, towed my broken truck to the shop with no hassle at all. Quick response, great price!

Dc
Review №99

Thx you where the best and fastes ever will use again

Ro
Review №100

Came through fast and did a great job (recomended)

Information
98 Photos
100 Comments
5 Rating
  • Address:Anchorage, AK 99501, United States
  • Phone:+1 907-229-3380
Categories
  • Towing service
Working hours
  • Monday:8am–11pm
  • Tuesday:8am–11pm
  • Wednesday:8am–11pm
  • Thursday:8am–11pm
  • Friday:8am–11pm
  • Saturday:8am–11pm
  • Sunday:8am–11pm
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