I moved into my basement apartment a few months ago and have been working like crazy. I let a lot of things get behind me. I finally got to a point I couldn’t take it anymore and it was overwhelming me. So I decided to look up some cleaning services. I reached out to a few but The Maids were the only ones to reach out and fast too.! Robert was very helpful and he was able to send a team out immediately on a Friday at 2pm ! I was shocked. He also stayed within my budget. I paid for an hour and a half and as soon as the ladies Entered my home they started immediately and wasted not one second of that time! I was so impressed with the job and extremely relieved. I feel that my money was well spent and I am extremely happy I decided to hire them. I am considering having them come monthly because I feel so great in my new clean place. Thank you so much Maria R. And Maria F. You ladies are fantastic!!!!! Will definitely be referring them to everyone ! Team #4 rocks ! I wish I would’ve been able to leave a tip but I couldn’t and feel horribly about it. But when they come next time I will be prepared !

Overall great experience and will use again.

I hired The Maids to do a move-out cleaning of the townhouse we were renting. They sent a team of 3 for the approx 1100 sf home and they worked for about 3 hours. The team did a fabulous job. Every inch of the home is ready for the new tenants. The house smelled clean without being over-powering. 100% recommend!

Robert was most responsive to my desperation for a thorough Spring cleaning. He sent a team of three hard-working women who arrived on time and finished their work 2 1/2 hours later. My home is spotless, and I am deeply grateful.

We’ve been using them for years, including through a recent renovation and move. Their work is superb—very efficient and friendly teams-/and they use all the safety protocols—we enjoy their cate for our home!!

We’ve been satisfied customers of The Maids for about ten years now. We get the same team every time, so they know our little quirks and what’s important to us. The dispatch service is helpful, too, so we know when within the window of time on any given day the team is likely to arrive. They are always friendly and professional. They come in, work very efficiently, and are done quickly. We would recommend The Maids to anyone needing regular or special cleaning services.

This is the 1st time I have used a maid service and now I feel spoiled. They did an amazing job and I was blown away at how quick they did everything and health thorough they were. I cant wait for them to come back and I would recommend their services to anybody thats looking far value and just getting your house cleaned and not having to do-it-yourself.

Super busy and the week flew right by. I have company coming at 4 pm today to stay for the weekend and we didnt have a chance to clean and prepare. I quickly filled out a request for an estimate online. Robert immediately called me, gave me an estimate over the phone and scheduled the Blue team to come over in 30 minutes. Hallelujah! The Blue team (four lovely ladies) were awesome! They were in and out in no time. I dont know what they did, but my porcelain kitchen sink, which has been beige ever since I bought the home a year ago is now almost white. WHAT?!?! Who knew it just needed a deep clean this entire time?!? They even cleaned the ceiling fans and higher up light fixtures!! Im sold, I told Robert to sign me up for once a month deep clean service. Ive never had a maid service in my entire life (because thats what kids are for), but I now see what Ive been missing all this time. THANKS BLUE TEAM!!!

Wonderful, thorough and professional cleaning. My crew is warm and friendly as well as extremely hard-working. My home is always spotless when they are finished.

They come, they clean, they leave. It’s not like having a daily cleaner who does a lot of little jobs, but two cleaners start at the back of the house and move forward while others do baths and kitchen. Totally as advertised.

My team is so thoughtful and conscientious. It is a pleasure to deal with them and I appreciate their good spirits and diligence. They comply with covid precautions and I feel safe. And the house looks great.

I have been utilizing The Maids for the past three months for my monthly cleaning. They have been amazing, professional and diligent with my cleanings. Robert coordinates my bi weekly services and the ladies on The Blue Team always do a wonderful job. Thank You

The team was wonderful to work with start to finish. The ladies who cleaned were hardworking, detailed, kind and accommodating (I have dogs). Will use this service again in the future!

We have used The Maids since 2016, and they are, hands-down, the best cleaning service in the Alexandria area. Professional, on-time, courteous and our home is spotless when the team leaves.

I have used The Maids for several years (one cleaning per month). They are great! Excellent, professional work and very helpful/friendly customer service

Excellent and efficient cleaning services. Highly recommended.

These cleaners are so pleasant, skilled, efficient and professional— always eager to please. They do a great job. We’ve used them for years. Our house sparkles!

Worked hard and quickly. Answered questions through email.

When hiring The Maids for the first time I spoke with the representative extensively and she asked thorough questions about areas of concern and priority for my cleaning. I paid extra for oven & refrigerator cleaning, and she specified they would use magic erasers on the baseboards, and while they charged more than some in the area, “you get what you pay for”. And this couldn’t be farther from the truth.When the women were finishing the house and asked me to look around, I found that most baseboards either hadn’t been touched at all, or maybe had been gone over quickly with a dust rag. I still found dog hair, dust etc. on many. Additionally, the oven door was still very dirty and I could easily get the build up off with steel wool. I asked them to go back through these areas and they agreed. Upon further inspection the sink drains weren’t cleaned, stove top burners left with a ring of grease around them, and parts of the fridge door untouched. The representative offered for the maids to return which is why I gave a 3 star review, but the attention to detail was seriously lacking. They charged me $30 more than my estimate and this was even with a “discount”. I should have done a more thorough inspection, but we left for a wedding that afternoon & upon returning and looking at our showers close up found that grout wasn’t scrubbed either! A quick spray and wipe down was all that happened throughout the house and I paid over $300 for that. Just not what I was looking for and highly disappointed.

I hired them to clean my house an Arlington for a while when We were about to list it. They did an outstanding job! My kitchen had not looked that clean since we first moved in. The baseboards and moldings were all cleaned and dust free. I wish we had hired them sooner to take care of the home. Ritza and her team were always on time and worked hard to get the home cleaned quickly. I definitely recommend!

How could you not love this team. From Robert, who happily works with scheduling (or rescheduling in my case 😬) to their well trained and equipped staff, it’s the easiest, best way to a clean house. Credit card on file. In and out in an hour or so and clean as a whistle. I’ve never been so pleased.

The Maids have been cleaning my apartment for several months now. The first number of visits were marred by logistical and communication issues. The Maids parked in the wrong place (multiple times) and failed to give me notice before showing up (multiple times). The Maids speak English poorly, and as a result there were times when they did the opposite of what I asked.Management compensated me for my troubles, and promised that these issues wouldnt happen again. Given their track record, however, I have my doubts.The Maids do a good job of cleaning, except when they completely forget something. Sometimes they forget to clean the hardware in the shower, or the drain in the kitchen sink. They recently left obvious smudges on some of my dishes, even after I asked them to be careful because this happened before. The Maids will offer to come back to your home if youre not satisfied with the cleaning. But at the cost of making sure Im home during the day to receive them, and then dealing with the disruption of having them in my home again? Ill just do the dishes myself, thanks.In sum, The Maids charge a premium price for their services, but then they mess up like amateurs.And Maids? Please skip the good PR response to my review. Your office has already apologized to me and already had lots of chances. Theres nothing left to say here.

We are long time customers of The Maids of Alexandria, Arlington, and DC. There is a lot to like about The Maids. We get the same team every time so we know them and they know us and the house. They are very efficient. Each team member knows his or her job and gets right to it. They are very respectful of our property and belongings. We have many small items in our house and each one is lifted with care for dusting and replaced with care. If there are things that we dont want them to move (and there are), they simply clean around them. They are easy to contact by e mail or phone. That is especially important for the rare instances when we want to cancel a cleaning. Our house looks great after The Maids have been here! They do a great job and we have confidence in the service.

These girls did a marvelous job. Everything shine when they were done. They were very efficient, hard-working. And did more than I really anticipated in the time alotted. I would highly recommend this company. I even spoke to a member of the office staff and they were very friendly and efficient.

Very good and thank you for a job well done. The cleaners are on time and they also helped me move some of my things outside the house. They are professional and my apartment is spotless before I moved out. Thanks!

We have been clients of The Maids for at least 20 years. They are honest, hard-working, and entirely reliable. They are careful in and around our home — in all this time I can count on one hand the few items that have been broken. When there is a accident, they report it and offer to reimburse us which I never accept. These are good people and The Maids is a good company. Money well spent!Mike Waschull

I have had these wonderful ladies coming to my home for many years. They are terrific. They care for my home as if it is theirs. I have team #1 and really cant tell you about the others, but I believe thy are the same. I have had a number of other services and not been nearly are pleased.

It is rare to find efficiency and compassion together. I have been fighting cancer this past year and The Maids have been there for me, working around chemo schedules and surgery. Team#3 is my regular crew- they know my house and my limitations. They are professionals and a flurry of cleaning, as they divide and conquer the labor with assigned tasks. They move like a great machine but offer kind words and a hug for me too! Amazing clean with amazing people!

The Maids have been keeping my house spotless for a few years now. I have them come every 3 weeks (no kids, no dogs, no husband). It’s wonderfully effortless. I highly recommend them.

I have been very impressed with The Maids. The office is efficient and easy to communicate with. The team that comes to clean our home is hard-working, professional, and very pleasant. They pay great attention to detail and do an exemplary cleaning job each time. We are very happy with this service and would recommend it highly.

We love The Maids! They are professional, courteous and great at what they do. I was a little apprehensive at first because I wasnt sure how a service would work but my worries were gone within minutes of their arrival. They bring all of their cleaning materials, including the vacuum. The price is better that I have found for individual cleaning services. I highly recommend The Maids.

The Maids is the best company. Any issues found are taken care of promptly and with much care. I love my cleaning crews.

I have used The Maids service for several years. During this time no matter what team has cleaned my home, Ive been very satisfied. They consistently do a great job and are trustworthy. I highly recommend them for one-time or regular cleanings.

The Maids Team 11 is always professional, courteous, and yes, very happy as they clean our home. We are so thankful for these honest, hard working people that help us make a good clean home for our family! Consider trying The Maids if you are looking for that extra help to keep things sparkling!

We were very pleased to receive the follow up from our previous feedback. Today, Bob, a field manager came by to talk to us and oversee that the team cleaning did a good job. The team did a very thorough clean today and were here longer than they ever are, covering all of the areas to clean in our home. We were very happy with our clean!

I have been using the Maids cleaning service for several years now and am very happy with their work! The team is very professional and friendly, and they take good care of my home. I would definitely recommend the Maids cleaning service.

The Maids are great! I have sued their service in Old Town Alexandria for 2 years. they are dependable, perfect service. sometimes I have to change my schedule due to travel. they are flexible. they remind me each week they come. I work out of my home and when they come they are respectful of my office and my dogs. The same team comes each week. and they are extremely careful with my antiques and valuable furniture. I highly recommend the Maids.

Their move in move out option does not include steaming or puffing of furniture marks which is very common in any other apartment cleaning service. I did not realize that until it was too late so I had to hire another cleaning service to get the job done. I paid $250 for the maids cleaning services and I had to hire another cleaning service to steam the carpet and puff the furniture marks. it was a headache and surprise. I would not recommend the maids for moving in or out services. Oh and the male manager sucks. Not customer friendly at all.

The Maids cleaning teams are exceptional. In all of the years I have had their service, I have only had two issues. Both issues were addressed in a timely manner and solved. Their staff are very professional, yet friendly. They do an unbelievable job. I am so happy with them, and highly recommend them to anyone needing great cleaning services.

I have them here once per qtr and they are always professional and thorough with their cleaning.

The Maids have provided me with house cleaning services for many years. I have always been pleased -- the staff are reliable and conscientious. Headquarters personnel are always professional.

Love The Maids!!! They are super quick, efficient and leave everything sparkly!!! I love how flexible they are with scheduling. That is a huge bonus!

We have been very pleased with our cleaning team and Judy in customer service always does her best to be accommodating

Great service, flexible scheduling and rescheduling along with very friendly staff! Ive been a client for almost 4 yrs and look forward to many more!

Gladis, Magnolia, Ingris and Maria always work so hard when they are here. They work efficiently and never cut any corners. The house smells fresh and its always a pleasure to come in after they have worked here. Most importantly, they are absolutely respectful of our home and exercise great care during their cleanings. We could not be any happier with our cleaning team from The Maids. We have used The Maids for almost 5 years.

Very professional and spot on work!! Very satisfied with their job.

Absolutely fantastic job! Best service I have ever used...highly recommend!

My team is very professional and courteous. I am always pleased with their work.

Absolutely wonderful!! Professional, courteous and always on time.

I have no complaints. I am confident if I am not pleases with the cleaning my concerns will be addressed.

I have been a customer for around 15 years -- love this company and the personal service!

Great service, both customer service and cleaning service. Highly recommended.

Staff were friendly and understanding, professional and thorough. Our house is now ready for my sister-in-laws first visit, and I couldnt be happier.

Great company that does a very detailed job cleaning homes.

The Maids have been cleaning our apartment for a couple of years. Their service is thorough, efficient, and friendly.

Very pleased with the cleaning. Thank you!

EXCELLENT SERVICE AND RELIABLE!

GOOD WORK

Efficient and thorough.

Very thorough

Great Job