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Kingstowne Carpet & Rug Cleaning
6404 Telegraph Rd, Alexandria, VA 22310, United States
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Kingstowne Carpet & Rug Cleaning

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Ma
Review №1

It was my first time getting a rug professionally cleaned. My neighbors recommended Kingstowne Carpet. Steve and his team were professional and provided quick communication, quoting for my rug, flexibility with pick up/drop off and repair recommendations. Really happy with the results and highly recommend their services.

Ta
Review №2

Excellent service, price, and results! The dedication and passion for their craft shows in how they treat their customers and your rug. We had our rug professionally cleaned, but that company was unable to do what Kingstowne Carpets did. We are extremely happy with the service and the final results. Thank you, Tanya Gogue, loyal customer from here on!

Da
Review №3

I have never had rugs professionally cleaned before but Steve and his team made this process easy and incredibly smooth. Really awesome job cleaning and refreshing the 3 small rugs I’ve had for a few years. A move to a new apartment called for a refresh and I’m glad I contacted this team. They were responsive, quick, reasonably priced, and they even came by and picked them up and dropped them back off (during a snowstorm) !! Many thanks.

Jo
Review №4

Stop looking this is the company youre looking for! Steve Miller and his team of rug specialist performed a miracle on my rug! I had multiple burns and a hole that Steve cleaned and stitched the hole back together. Steve reached out to me personally and was very responsive to my texts and concerns. He even met me up on New Years morning to drop off my rug because it was a time sensitive project for me. Before speaking to Steve I reached out to Hadeed carpet and rug cleaning who quoted me $300 JUST TO LOOK AT MY RUG! Steve did no such thing and I am very grateful.Thank you!

Be
Review №5

I hired them to clean some rugs but upon inspection they were too moth damaged to even be able to clean much less repair. I appreciated their honesty and saving me the $$ to clean them and they helped me throw the in the dumpster. They were not even going to charge me...so I tipped them for their time and effort. Great company and they will for sure get my future business.

An
Review №6

We had two rugs cleaned and I was so impressed with the communication, value, and most of all the fantastic job they did on my rugs. I would highly recommend.

Ny
Review №7

Good service and quality across the board. This was the first time patronizing this business but it will not be my last. Steve Miller is running a solid business.

Sa
Review №8

We had 4 rugs recently cleaned and/or repaired by Kingstowne. The work was outstanding. One of the rugs that was cleaned and repaired looked like new even though it was well over 30 years old. Kingstowne owner, Steve Miller, provided exceptional service both in communicating pick up and delivery as well as providing estimates for the work. When providing information on repair costs, he also gave us the value of our rug if repaired to help us make the decision on repair value. That was surprising and so helpful. This is a company that cares about its customers and provides exceptional service to back it up. We have found a company we will definitely use again!

Va
Review №9

I bought two beautiful rugs second hand. (Steve told me that one was a Karastan!). But because they were second hand, I couldn’t justify spending more to clean them than what I had spent to purchase them. Imagine my delight when there was a 40% off sale for the New Year! The rugs were delivered in beautiful condition. I can’t wait to completely furnish my home with other rugs that will be cleaned by Kingstowne Carpet & Rug Cleaners.

El
Review №10

I had some water damage in my home and had to get two Persian rugs sent out to be cleaned. Kingstowne Rug Cleaning did a fabulous job on my rugs and made everything easy accommodating my crazy work schedule for pick up and return. I highly recommend them and will be using them again! They also restore the fringe on rugs and other restoration work.

Br
Review №11

Great communication throughout entire transaction! picked up carpet and returned it at a lower price than originally quoted! Highly recommend!

Ch
Review №12

Kingstowne Carpet and Upholstery was the easiest experience Ive ever had. Very quick appointment, easy communication with no drama. They were right on time, professional, and the work was top notch. I would absolutely use them again. Thank you so much for making this one of many tasks easy, and painless!!!

Au
Review №13

They did an amazing job cleaning and bringing our area rug back to life. Pick-up and delivery was included in the very reasonable price, and the fast turnaround was greatly appreciated. I definitely recommend their services!!!

Jo
Review №14

I contacted Steve by text on a lark one Saturday morning. Within one hour (and three texts later), I had a firm price, a return delivery date, and my 9x12 wool area rug had been picked up. He did an amazing job. Probably the easiest, most pleasant and most satisfying service transaction Ive experienced in years.

Si
Review №15

It was easy to text Steve and get an appointment for next day. I needed to get my apartment bedroom and closet carpets cleaned before moving new furniture into the room. Was easy to book and he came quickly and did a great job!

To
Review №16

Really like the service and professionalism is Steve and his team of professionals!

Re
Review №17

Steve and his team had our rug back in no time. Very fast turn around. Great with communication to schedule pick up and delivery. Thank you!

J
Review №18

Did a fantastic job on the rug. Great communication and service.

Ch
Review №19

Kingstowne Carpet & Upholstery is excellent! I moved to the area a little more than a year ago and tried three different carpet cleaners before I found Steve and Kingstowne. Now he is the only person I call. We have three large dogs and three active humans living in a house with a lot of cream colored carpet. Excessive shedding, and the occasional accident (all from the dogs, I promise) are no match for Steve. He has always been able to accommodate our schedule and our occasional last minute needs, no job has been too big or to small. Our carpets come out looking great every time. I highly recommend him, and definitely plan to use his services again!

Br
Review №20

Did a great job and very professional, carpets look great.

Ch
Review №21

I tried for a week to contact these guys--calls, texts, even stopped by the address where they are supposedly located. No luck. Possibly out of business?

Information
31 Photos
21 Comments
4.7 Rating
  • Address:6404 Telegraph Rd, Alexandria, VA 22310, United States
  • Site:http://kingstownecarpet.com/
  • Phone:+1 703-298-1446
Categories
  • Carpet cleaning service
  • Oriental rug store
  • Repair service
  • Rug store
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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