The atmosphere is quiet and relaxing. I booked a few appointments online for myself, my daughter and my niece and within minutes I received a polite phone call saying they weren’t sure they could accommodate for one of the services I requested, however they said that they would try to figure out a solution and call me back. Within 15 minutes of that I received a call saying they worked out the schedule and were able to accommodate us at the same time.The leg massages are wonderful and they take their time. Also, my daughter was offered a lollipop and they let her soak her feet for fun. I’m grateful for their professional and polite manner and willingness to go out of their way to serve us. Thank you!! We will be back.
AMAZING! I cant say enough wonderful things about my experience! This place is very clean and relaxing. The staff were all very kind and friendly. I got the Deluxe Pedicure, and its one of the best Ive ever gotten! The massage part was simply incredible! I will definitely be going back!
Awesome ambiance. Quiet, relaxing! Excellent quality! Better than average price versus service!
Love the crew here (especially Bella). They are always kind and find a way to fit you in to their busy schedule. It’s clean, close, and they always do a great job. I highly recommend them!
The staff takes their time to give you the most comfortable treatment for the service provided. The environment is relaxing and clean. They also provide several didnt types of nail services. Even though it seems crowded your not slacked on the service you select. Always thankful.
I’m new to PA and this Nail Salon is AMAZING!! Wish I could give it more than 5⭐️‘s… Calm & Relaxing. Will definitely revisit!
Amazing!!!! Took my two young nieces here for their birthday nails. The staff were phenomenal! They were patient with the kids and even sang them “Happy Birthday”!
Harlee did a spa pedicure for my wife and she loved it! Best massage she had ever gotten.
Took my granddaughters for a manicure for a five-year-old and a three-year-old and the staff were amazing and made it the most special day you could possibly imagine! Thank you very much!!
Great price and really fast! The salon was clean and everyone was friendly. Thank you, we will be back! :)
They are always attentive and aim to please their clients. I always leave a Happy cluent.
Absolutely the best experience i’ve ever had getting my nails done!! my technician was jenny and her attention to detail is unmatched. i absolutely love my nails and it was only $37 are you kidding?? best price ever! highly recommend
Came close to deducting a star for the wait Ive had at times, but the experience has been completely positive.
Great customer service. Will come back for another pedicure. And will recommend services to family and friends.
Wow wow wow! I went to get a pedicure with my mother and my 4 year old daughter today. We arrived about 20 minutes early for our appointment and were all greatly so warmly. They took us in right away and got us settled. Each technician took their time and made sure we were comfortable. Thank you for such amazing service, my daughter will be talking about her “birthday salon visit” for a long time!
They got my girlfriend and I in for a last minute pedi ! Very professional and nice and clean shop ! I will return!
The staff are all so kind, caring and professional. The salon has a peaceful feel and super clean. They always make me feel pampered.
My pedicure and waxing was great my nails need to be fixed I told guy acouple times about my nails when I got out to car I was so upset they look horrible now I gotta pay for someone to do my nails again.
Friendly staff …. My nails always look amazing!
The man that did my nails was nice but he rushed through my nails to get to- what seemed to be a regular- my nails are lumpy he didn’t shape them or file them down correctly at all. when I went out to my car after getting them done and saw them in the light I was embarrassed and actually went to another salon to have them fix it. I should have taken a picture of them before getting them fixed else where. I also could tell that he rushed me along because there was 5 other people in there, I was the last one to come in and the first one to leave. Very disappointed, I will not be returning
Friendly service and they do nice work.
My mom and I got pedicures and they were AMAZINGGGG! Totally worth every dollar and them some- thank you!
I’m always pleased when I leave. The convenience of scheduling online is great! Everyone is friendly and always cheerful. Nice job!
THE BEST SPA PEDICURE I HAVE EVER HAD !Please take the time to come a relax. This atmosphere is so tranquil and peaceful. It’s so refreshing to slip away from the hustle of life and get pampered. (For a great deal) Price is very competitive but the quality of service is AMAZING and so much better than any other place I’ve been!***TEN STARS***I no longer live in this area. But every time I come back to visit I stop in and I am always pleased with their services. And customer service is wonderful. Always checking to make sure we were satisfied and comfortable.
Lovely people Ill be back
My teen son and I went in for pedis which was done by a mom and daughter duo. They were wonderful!
Awesome job, relaxing atmosphere, kind, friendly people and awesome massage with pedicure. Recommend
There were 3 clients when I went in, was greeted warmly, asked to use sanitizer and sign in on a computer. Took me right away...told the male nail tech that my nails are kind of thin and fragile so be gentle on the gel polish take of and recolor with gel. Very gentle, professional and he took his time. The relaxing hand massage after was delicious also. First time there...highly recommended!
My first time here, everything was covid compliant and clean! But a lot of nail salons had been doing new tool packs long before this. Really pleased with my gel manicure!
First time visit today and probably one of the best pedicures/manicures I have had. I went with the spa pedicure and it was so relaxing. Definitely one of the best pedicures I think I have had. Thank you and I will be back!!
First time visiting and got gel manicure and was very happy. The wan who did my nails, I didnt catch her name but was very nice, professional and did a perfect job. She asked several times if I was happy with my nails. Would highly recommend. Love my nails.
Could not complain at all, the man who did my nails was so nice & held a conversation with me. my nails look fantastic, my new favorite nail place!
Henry was so detailed and asked me the whole way through it everything was to my liking. Pleasant to talk to as well. Cleaned all the time because of COVID-19, and felt like they were taking every precaution. GREAT JOB ALL AROUND!!! Even traveled from Lancaster to York 🤪😁
Great manicure, nice atmosphere and very clean!
Their clean, nice and always on time! Plus they do a wonderful job!
Best french pedicure ever, with extra long massages! Atmosphere is relaxing and super clean. Ask for Bella
Very clean nail salon. Friendly staff. The best pedicure with very good leg and feet massage. Jennys attention to detail and precision with manicures is excellent.
I had never been there before. They did an excellent pedicure. Very relaxing too.
Going back the first time amid Covid 19 was great! The Heights is taking extra precautions and constantly sanitizing everything. Thanks for a great experience!
My nails look so good, shaped exactly how I asked. My pedicure was also excellent. They pay attention to detail which is really appreciated! I will definitely be a repeat customer! Highly recommended!
Love this place! My favorite thing about them is that when inside it doesn’t have a strong smell of nail polish and acetone. I left with beautiful nails and without a headache:) Definitely Recommend!!
They did a great job! Clean and very friendly. I wanted ombre and the gentleman showed me two different techniques and let me choose which fit my needs better. This will be my new salon!
Felt like I was rushed out of the chair, very little time and attention given to my manicure by the older man. The ending cream used to massage hands took away the gloss on the nails and it was quickly over. Felt like a fast food nail salon being rushed in and out. Will not return.
Great pedicure. Massage felt wonderful.
Lovely place! Can’t say enough about how my acrylic nails turned out! Everyone was very friendly and my friend and I were given free lotions as a Christmas gifts. How sweet! Highly recommend :)
My first time at this nail salon and it was great!!! awesome service and Henry was very sweet and focused on detailing my nails. will definitely be back!!!
Excellent service and personable, friendly staff. Relaxing and clean environment with calming videos played on the TVs. They have a huge inventory of latest gel colors and matching polish colors and they took their time during my pedicure and gel manicure. No ambiguity over pricing, they use a menu system that helps you decide what service is right for you.
Very impressed with the cleanliness and social distancing procedures.
I may have been the only one there at the time but I noticed the attention to detail. The foot/leg massage I received during my pedicure was wonderful. I was so relaxed I could have fallen asleep!
Always clean & friendly service.
The Heights Nails & Spa and it was so relaxing. The staff is very attentive. Jenny is very good and takes her time.
Delightful experience. Yes, the pedicure was five star, but so was the greeting (no pick a color yelled at me ;) a relaxing background music mix, and a focus on my services. This nail salon & spa is already getting excellent word-of-mouth. I made my next appointment before leaving.
My daughter and I LOVE getting our nails done at The Heights Nails & Spa! They make her feel so special and go out of their way for us! Excellent customer service! We always leave loving our nails!!
Very disappointing. Took an disastrously long time as compared to other Salons we have visited, despite having an appointment. We were charged more than quoted over the phone. Specifically requested my real nails not be shortened, and they were cut. Asked for coffin and sqoval shaped ends and got round in both instances. The list goes on... Those were the highlights. We wont be back.
This is a lovely salon run by very hard working people. The Nail Tech’s have always given me their undivided attention and do an excellent job.
First time here, had a pedicure and had a great experience! It’s hard to find a nail place I like, but I’m so glad I found one close to home now! Will definitely be coming back
Prices are more than most. Free water, soda or tea if you ask. Nice relaxing music, no tv. Usually not that busy when I go. Nice atmosphere.
TL:DR- Great place for a standard Mani pedi. Not so great if youre picky or have specific needs, but not terrible. Fair pricingFirst impressions are amazing. The place is clean, well maintained, with no chemically smell. I went for a hot stone pedi and regular mani. Right away I was pleased to notice a liner in the pedicure basin as that tells me they take cross contamination between clients seriously. I was also thrilled when the nail technician opened a fresh autoclave pack of nail tools!! I found the water warm but not as hot as I like. By the time my feet left the water for the last time the water was cool. As I really enjoy the hot water and hot towel wraps, that was a minor dissappointment. The hot stones were carried out in a towel lined basket as opposed to a clam shell warmer or water basin type hot stone warmer. While not hot they were pleasantly warm. The only thing I wish they would add for the pedicure would be a cushion, even an extra folded towel, between your feet and the plastic foot rest. Especially for longer services like the hot stone treatment.The serious concern for me, and I understand that this will not be a concern for everyone, is that I couldnt easily or efficiently communicate with my nail technician. I am a massage therapist so I need my manicure done in a specific way. I cant have any kind of polish on my fingernails, they have to be super short, filed straight on or with a downward angle as opposed to filing with the file angled up from under the edge of the nail. The way some places would handle a no polish manicure is to focus on the skin around the nail, and buff the nail to a shine. I could not communicate any of that directly to my technician. And felt uncomfortable being picky with my manicure through a translator. I am left with nails I will have to trim slightly more at home and some rough edges on the skin around my nails.
My new nail salon. Dan and his wife are the best. Dan played with my 14 month old grandson while i got my nails done. He went above and beyond and did a fantastic job on my nail
Love this salon! I recommend them, they think of all the little things. Even have phone stands with chargers at the nail stations. :) Nails look awesome!
I was a walk-in and didnt have any wait. Bella did a lovely job on my dip manicure!
I went here for the first time and love my nails. Henry did an excellent job. Thank you very much for the great service!!
Excellent service, friendly staff, from start to finish very timely and a beautiful product. I’ve tried acrylic and powder. Thank you!
My toes looked great and they did a wonderful massage. Very relaxing!!
Wonderful pedicure and manicure. Reasonable prices. I was impressed by how clean the salon was. Recommend them 100%
Always a wonderful experience. So clean! Friendly staff. Leave with a perfect manicure. Favorite place to be pampered.
When Mamma needs her feet rubbed she wants the best of the best and The Heights delivers that and above! BEST massages ever......and an awesome Gel French Manicure is the best I have ever had! Thank you to the owners and the rest of their family for welcoming me AND entertaining my 4 year old so I could RELAX! We just moved here from D.C. and this place blows anything in that city away! #Humbeled
First time there the nail tech was great and talked the entire time. Will differently bo back. Thank You for the great experience
The customer service was great and the pedicure was one of the best I’ve ever had!
Spa pedicure was AMAZING! Lovely staff, everyone is very nice.
I am very picky about nail salons and I was pleasantly surprised. Great atmosphere and nail salon. The owners and staff are very friendly and do not rush at all.
Amazing service !! And easily the best massage I’ve ever received !!!! I’ll be back . Best salon I’ve been in in a long time . They were pleasant, took their time, place is clean and serene
My experience continues to be very good.
Super service! I stopped in for a spa pedi and the lady spent over an hour on my feet. I’ve never had a pedi so nicely done. Would definitely recommend to anyone! Price is great too!
Great service & clean facility. I will certainly be going back for continued services!
I was in a bit of a hurry, so they were very kind and accommodating and started my manicure while my pedi was in progress. Great job and great customer service!
Staff was absolutely delightful! I would reccomend this place to everyone
Pampered and treated very well!! Satisfied customer!!
Very nice people Very relaxing experience. Also reasonably priced.
Very pleased with the look if my nails and the service. I will go back!!
My granddaughter and I had a delightful experience
The best pedicure I have ever had! My go to nail salon!
Best pedi I have ever had. Highly recommend!
Still here for 10:00 appointment. Soaked feet in cold water for 25 minutes. They are over booked and jumping from person to person. Started on me and jumped to someone who came in after me and I am still sitting here waiting to be finished. This place is crazy.
Reasonably priced, friendly staff and very clean!
Had a good experience! The did my acrylics very nicely and the guy was super likable!!
Best pedicure I’ve ever had!
Friendly and accommodating. Thanks again!
Very pleasant experience. Friendly staff, very clean and I was in and out in an hour.
Polite, friendly and seems to really appreciate your business! A welcome change from every other nail salon in York.
Fabulous! Friendly people!
Outstanding salon!
Great experience!
Awesome and friendly service!!!
Friendly and awesome service!!!!