I went to this salon to use a gift card. I wanted to have my hair done ahead of a surgery I will be having next week which will leave me with limited mobility. When booking the appointment I asked if they have experience with curly hair. Was told they do. Want to say that the place is beautiful. Everything is top of the line. From the moment you enter you feel welcomed; but they do not know how to work curly hair. First, they did not allowed enough time to the hair stylist to work on my hair. In no way this is a bad review on her. I think she tried her best, but at the end, my hair was not done right. It looks so dry, looks like the hay given to the horses. My ends are completely dry. I had the same experience at another salon which I guess dont know how to work Latinas curly hair. I always go to a Dominican woman who leaves my hair so shiny and straight. I will have to go to her to correct my hair today. She charges half of. what it cost at this place, and does it better. Even when I do my own hair looks better than today. Was so embarrassed to be seen with my hair down that I put it up immediately before coming home.This is a bad review against the owner. He is from Puerto Rico and should know what it takes to work hair like mine. There should be at least a hispanic hair stylist who knows how to work with our hair. I still have a balance on my gift card. Was planning to get more services, but will have to go buy some products. Will never go back to have my hair done again. This place is good for white women with straight hair.

My mom planned a spa day for me and my sister in law as my shower gift . The experience was incredible, we have never felt more relaxed and pampered. I had Tara for a facial which was incredible, my skin has never felt better. She also gave me the most relaxing pedicure. Amy gave me the best massage I’ve ever had. Anoush gave Morgan her first facial and it was incredible, along with her pedicure. She also received the most relaxing massage from Lucia. We ended the day with blowouts from Faith and Florian and our hair never felt softer!These ladies made everything so relaxing and perfect! The atmosphere was relaxing and peaceful. We will need to schedule another one before the wedding! Thank you ladies and Tu Moda for the best day! Love Stephanie & Morgan

Fantastic service—I’ve booked double mani pedi appointments and I can’t speak more highly of our treatments. We’ve had Tara and Sara and both of them have been wonderful. The salon is spotless, the staff were professional, and the polish has lasted so long that I wish I could schedule monthly appointments!

The spa always offers the most high end experiences, marvelous staff and great environment. Thank you!! I had the parafango treatment and it was a great experience.

Love this place. I get my hair treatment here and they are the best. Clean and tidy. Very welcoming. Reasonable prices.

𝑩𝒐𝒐𝒌 𝑻𝒉𝒂𝒕 𝑺𝒕𝒚𝒍𝒆 𝑷𝒉𝒐𝒕𝒐𝒈𝒓𝒂𝒑𝒉𝒚 ©

I would give a half a star if I could, they don’t even deserve that. My brother took a year to grow his hair out and loved it long but he needed a trim so he set an appointment. He told the barber “I want a trim, take off one inch” and she completely cut off all his hair she didn’t even leave an inch of length and he couldn’t tell her to stop because she already cut off most of it by the time he looked at the mirror and saw. He is devastated, his months and months of growing it and it’s all gone like that. It completely lowered his self esteem and self confidence and he won’t even leave the house in public or hang out with his friends because he doesn’t want them to see.

Beautiful establishment and wonderful staff

Excellent massage! Very relaxing environment with friendly staff.

Tara was an excellent professional.

I always come to Tu Moda for massages. Staff is great and place is very clean and updated. Prices are reasonable and worth the experience. Highly recommended.

Ive been getting my hair cut, dyed, and styled by Faith for a few years now. She is an amazing stylist! I would highly recommend her for all of you haircare needs and try The Botanical Hair Therapy Treatment.

Great place to go and have your hair cut.

I very much enjoyed my pedicure. I went with a friend and we were the only two downstairs it was relaxing and much needed. Sara did a fantastic job and we had a nice conversation. I would definitely go back again. Even though its definitely out of the way for me.

Not a bad place to get your hair cut but the prices are more expensive than most. The parking lot is helpful and large enough to get a spot when you need your haircut. The store where they sell all the products is a nice touch to be able to have the products you need. The ambiance is good and relaxing and they have actual glass for water instead of cups which can be either viewed as classy or less hygienic, depending on your stance. Most of the stylists are very skilled and will make sure you get a good hair cut.

This place is amazing, I came with my girlfriend about a month ago for a couples massage and the experience was incredible! I came again today and I feel like a new person. Ive been recommending it to everyone.

Lauren did a fantastic job! She cut it exactly how I had asked, and gave me tips on how to style it at home. The salon overall has a great atmosphere, and rest of the staff was very friendly.

I really love going to this spa and everyone is very friendly and helpful an kind too

Update:I just received a phone call from Tu Moda management in response to my letter.They refunded the entire no-show fee, and apologized profusely for the charge. They also addressed all of the concerns that I included in my letter, and were incredibly sincere, polite, and honest.Im MTF transgender, and was concerned about the quality of service that I was going to receive. They related that they had dealt with trans clients before, and welcomed their business. They indicated that they were professional, and would have no issues with anyone who showed different gender presentations.They did the right thing, and addressed the issue.________________________________________________________________A customer of mine bought me a day at Tu Moda to thank me for some work that I did. I was supposed to meet my customers office manager and front desk person there at 9:00 AM on Monday.Due to predictions of icy weather - freezing rain, I had the front desk person at my customer cancel me. Since it was the weekend when the ice prediction came in, we were unable to cancel earlier than that morning. Both of them showed up because they were concerned about getting charged for the missed appointment. We figured that since both of them showed, there wouldnt be an issue, especially when the cancellation was due to weather.Fat chance.I got hit with a $267 cancellation fee - 40% of the booked set of services. No offer to reschedule. No offer to fix anything. No understanding at all.Not only are services here grossly overpriced, and a huge rip off, they also care nothing about customer service, or their customers needs.I would NOT book any services at this place in the winter. If the weather intervenes, youre going to get screwed. Big time.I will never step foot in this place ever again.

Awesome pedi

Every time I go to this place an amateur cuts my hair horribly. I will never go back ever!

Just had my first experience at Tu Moda, and I will definitely be going back! I booked a pregnancy massage, and to be honest was a little nervous because sometimes you just cant get comfortable when youre pregnant. When I arrived, the atmosphere was lovely and all the staff was very friendly and welcoming. The room itself was very cozy, and they made the appropriate accommodations for a (very) pregnant woman, including a warmed bed, body pillow, and water. My masseuse Kerri was very professional asking me about the pressure and where I needed work, she made me feel very at ease. She adjusted the bed to my preference for the lying on my back portion of the massage, which helped me get comfortable despite the huge belly. I cant wait to go back post pregnancy for another relaxation session!

It’s always a pleasure going here I definitely feel refreshed and relax after a nice facial or massage

They have some of the most talented massage therapist here and really know how to make you feel right at home and the most important person there you will definitely be hooked after one visit I broke my neck a few years ago and I wish I started going to them sooner because they are the reason why I can sleep and work they keep me feeling good

Very relaxing and individualized treatment. Everyone is very friendly. It is a more expensive spa but worth it in my opinion

Had never hear of Tu Moda until I received a gift card from my daughters. Went for the spa experience and was not disappointed! Staff was friendly from the time I stepped through the door until the time I checked out. All of the services (steam shower, massage, facial, manicure, and blow-out) were top notch. Cant wait to go back.

I had bought a gift card for my girl friend who was getting married back in September she just got around to using it recently with her husband for a relaxing day. Unfortunately mistakes happen and the gift card wouldn’t work when they went to check out I had called to fix the situation and Meredith was happy to refund my friend the money she had spent and honor the gift card in which I had purchased. Very good customer service :)

They provide excellent service. The place is pricey though. But a facial is not just a facial. It is an experience because of the added massages.

Great spa. Just need to cut down on the reminders. Received 4 text messages and 3 emails, 1 phone call about one appointment

My boyfriend and I just got a couples massage and we booked the jacuzzi. It was amazing. My boyfriend was apprehensive because he had never got a massage before but hes already talking about going back! We are so relaxed. We booked the aromatherapy massage and it was great, not too much pressure and not too soft. The staff was very pleasant and professional. We are definitely going back!

I did a deep massage last year and It was wonderful, I felt really good and I bought a San Valentine gift for me and my husband again this year, but was not the same experience, the receptionist when my husband went there at the appointment time he says to him : Im sorry, your name is not here.. My husband called me and than I called to Moda and finally the receptionist find it. My husband he lost 10 min of his massage, so I paid for 60 min but he did only 50 min !!!!!!! After him I had appointment too for a deep massage and was not deep at all!!!! Was just like a relax massage but not deep! We didnt like it at all.Was not like the first experience that we had at to Moda. I paid 189 dollars but the service was not for what I paid. In the end I was doing check out and the guy that was in reception was so strange and he ask me to pay again, my answer was : I PAID!Omg it should be a relax place not an anxious place: you have no appointment, you have no paid, the massage is supposed to be 1 hour and was not, paid for a deep massage and was not.

I go to Tu Moda every 2-3 weeks. Ive had my eyebrows waxed, a pedicure and a massage. Love this spa. A surprising gem in the heart of Worcester. I will miss it when I move. Its worth the hour drive though, so I might visit again. Its hard to find a place this dedicated to providing top-notch service.

I have been back many times to Tu Moda Spa and each time they exceed my expectations! I typically only get massages there - but have referred several people there for many reasons and all have been just as satisfied. Its full luxury from the check in to check out. I can feel myself getting calmer as I walk through the door. Will be back again and again.

I highly recommend Amy for a massage. She is very professional, skilled and knowledgeable.

HORRIBLE experience!!!! Took my daughter to get her hair done by a lady named Flaurina she rushed her way through my daughters hair she had orange hair dye all over her scalp she didn’t wash it right her hair was not layered like I asked I took her back to get it rewashed this lady didn’t even apologize for anything she rushed again doing my daughters hair being rough with her head as my daughter says “ouch “ 3 times at that point I had to stop her n get a refund I will never return here again just because of this rude unprofessional woman we had she did not care at all it disgusting the way we were treated !!!!

Awesome environment, great staff. A wide variety of services all in one place.

I have been going to Tu Moda for a while and have to say that I am always grateful to be treated like I am coming home again every time I am there. The attention to my needs is paramount to the employees. They strive to make every visit the best.

Called to set an appointment after my lovely boyfriend gave me a gift card. Apparently they take walk- ins but I wouldnt be seen and they are booked the next few days. never was I once offered an available appointment. Sounds like they dont care for new customers. Eventually Ill use the gift card but after I do i will never go back.

I love Sawyer. Shes amazing aesthetician and very warm, attentive person. My mature skin looks great . Thank you for make me look and feel beautiful

Lindsey was wonderful and gave me an excellent facial! She listened to my concerns and shared her knowledge of products. She made sure she delivered the results I was looking for. I will be back soon and have already referred a friend. Thank you!

The best for beauty and wellness. My favorite make up and and face treatment products. Staff is very friendly and helpful.

Wonderful spa day from my husband. Massage, pedicure, full set of nails and a facial. Staff is amazing. Lucy Santiago is a pedicure queen...... everything was perfect.

My wife loves it, friendly and clean. The staff is very good at what they do.

As soon as you walk in the door, youre hit with fresh smells. The facility is very clean and the staff are fantastic. I always recommend Tu Moda to friends/family when they ask.

I have been going to Tu Moda for close to 10 years now and I love my stylist Elisha, She is the best! The atmosphere is so relaxing and I really enjoy going here. Dont change a thing! I highly recommend this place.

This was my first time at Tu Moda for a cut and style! Lauren was amazing and I’ve never felt so confident about my hair before!

I came here for a massage with a friend scheduled for 11am. I was told that my massage therapist had gone home sick and that they were calling someone else to come in to cover for her. After waiting an hour with no communication from any staff, I went up and asked what was going on. The staff stated that they were never able to get a hold of their other massage therapist to come in to cover and my friends therapist would do my massage when my friend was done... After I expressed my frustration with the lack of communication, they then stated they would compliment my massage. The massage therapist came out at 12:20pm stating that she was ready for me.That is so unacceptable. I wish I could give my review zero stars.

Tumoda has the best spa services in Worcester county. Step through the door and your transformed into pure relaxation. The atmosphere alone is worth the trip. Always have had a positive experience and always made to feel like Im all that matters and thats a pretty good feeling to help you relax and leave your worries outside the door. Anush is the best facial, eyebrows, and make-up consultant there and she is highly recommended!!

I have been going to Tumoda for many years (over 18 years). I have seen it transform from a small salon to a luxury full service spa over the past 15 years. Generally people know your name and they care about you; however, lately I realized that they started using sub-par products; such as a no name hair color (they used to use Aveda and Goldwell). The last time I went there, everyone was using these cheap, poor fitting gloves. I am disappointed with the latest changes. They are contradictory to the overall brand perception. In my opinion, it is highly damaging.

Love this place. Professional, clean and friendly. Ive heard all the talk about the woman with cancer. I feel like there is always 2 sides to a story and people shouldnt jump to conclusions.

Unbelievable massage. Great service, very friendly! Steam shower was a nice addition to an already awesome experience.

Felicia gave me the best massage Ive ever had, hands down. She was courteous and listened to exactly what I wanted to give me the best possible treatment. I will definitely be returning.

They give the best foot massages!

1st mani/pedi here and it was wonderful! Many thanks to my tech, Thais...she was so nice. She did a beautiful job. What I really liked was that I notice she had such a light touch... I really enjoyed that. Ill be back again to see her!

Super chill, relaxing, my stylist (Kasha) is so nice and good at what she does

The Tu Moda staff is wonderful. From the time you walk in, until the time you walk out, you feel like you are the only one being taken care of. Great atmosphere, wonderful people and the service is amazing!

Love this place. Amazing staff and service. Beautiful atmosphere. Top notch.

Nice place. Not as expensive as I thought. Great hair salon and cosmetic store.

I had my first facial at Tu Moda. It had been a long time since my last one, butTara was exceptional . I came home feeling wonderful . Thank you, Tara

I love this spa, i was looking for a good hair salon and spa and i have finally found it. They are very professional, friendly and honest. I love my hair stylist Kiki. Keep it up the good work and making your clients satisfied like me :)

My wife loves this place, but believe me, its pricey! Beautiful facility and very nice people.

After 10 years of being a customer here Ive been forced to cut ties. The salon didnt properly reschedule my appointment and blamed it on me. They now want my credit card for appointments prior to making one. When I called to discuss it I was told Id get a call back but never received one. As it is, I have to go to 2 different places: one to dye my hair and here to cut it. Ive tried on multiple occasions to get my hair dyed a specific color but came up short and wrong each time. Ridiculous.

Amazing place to get spa services and hair care. my go to person for my hair in Angel. he is simply the best at what he does!

A bit overpriced...for the service...

Great quality service, very personalized, sensitive to allergies and sensitivities. Very professional experience

Kiera aka KiKi cut my hair my hair 💇‍♀️ She was so nice! She sat with me for 10 minutes before she even washed my hair. Really seemed to care about my likes and dislikes. Overall excellent experience! Will be returning to TuModa ❤

Relaxing atmosphere. Professional personnel. A great place to go when you want some me time.

Ive had several pedicures and about a handful of massages. I love the atmosphere, technicians and services. Excellent spa.

Go see Sawyer for a facial, youll be happy you did!

I drive a distance to have Meghan take care of me with waxing of eyebrows, face, bikini. She is better than anyone else I have gone to. Hoping to do a facial soon.

Massage with Ashley and a facial with Bryana (sp?) were most relaxing! Both ladies are professional and friendly making the time and dollars well-spent.

Horrible experience with the hair salon portion of the business.I was a customer for over a year and was treated completely unprofessionally so finally I was forced to go somewhere else. They have been unable to find me in the system when I have called in and have messed up times of appointments in the past. The owner actually told the front office not to take my appointment unless they charged the full amount on my credit card because they messed up scheduling and said I didnt show up to an appointment when I never confirmed that I could get the time off work. One of the receptionist got in trouble because she booked me with another stylist when TuModa cancelled my appointment without letting me know.This is not a place for people who have jobs, tight schedules and who need a salon that is reliable.Their consultation that they require for a hair service is a joke and a waste of time. I have been fortunate to have been to many nice salons around the world when traveling so I was originally excited and thought it was a treat to have a stylist go over my hair and make recommendations. However,when I got there the stylist looked at my hair for one second and was like soo what color do you want? The whole consultation was over in literally 5 minutes..... if that. The worst part is that if you want something else done to your hair... you have to do the whole thing again?! Who has time for that in this day and age?Trust me ladies, your money is well spent somewhere else.

Beautiful and relaxing atmosphere

Relaxing place with accommodating staff. Its expensive but youre paying for quality work and ambience.

TuModa has gone down hill past few years. It is no longer a great spa experience in Worcester. Its more of a low class mall experience. Its very sad Ive frequented this spa for the past 15 years and absolutely loved it until recently. I am sad to say that it seems to be heading in the direction of a run of the mill mall location rather than a true spa experience.....

Always professional and attentative to my hair and beauty needs.

Incredibly professional, customer service is always top notch, and relaxing as always! Love coming here!

Nicole is the best she is so gentle and very skilled ! My skin always is shining bright like diamonds ! She is also the best at waxing ... thankyou Nicole

Tu Modas services are of a quality that is easily comparable to Boston. The atmosphere is beautiful, the staff is wonderful and Elisha is my favorite stylist! True professionals!

The facial was great be sure to specify your treatment. But the staff are awesome and the place is very beautiful and relaxing!

Absolute garbage!!! Treating a person like that! Nevermind with stage 4 lung cancer! She came to you for a gentle massage. You not only embarassed her you humiliated her! You discriminated against her!!! You are horrible!! People should boycott this ignoramous place!!!!

Dena is awesome for waxes. She makes it a wonderful experience and makes you feel very comfortable.

Beautiful spa. Great staff and wonderful facial!

So relaxing and not pretentious at all.

Wonderful prenatal massage, but the receptionist at the end of my visit were very rude.

I booked a pedicure and gel fill for myself and a mani pedi for a friend. When it came time for my fill I was told they didn’t have time and there was nothing they could do. If you go there, expect to be disappointed.

It’s a wannabe place that never seems to get it right. Massage in a basement? You got it.

Beautiful building, great people. Very professional

I had a pedicure..it was very well performed,thorough, and the clinician was very professional.

Wonderful all around experience..

Discovered this spa while in college 12 years. Still the #1 spa I have been to. I drive 40 min for the services.

Loyal customer for a while now. Pricy, but worth it!

Nice place and great service.

Love it! Always get a great experience here!

My bf installs their windows and friends with owners son

You will definitely feel special there

Ive been coming here forever, had to switch to a new stylist when mine retired.

Since my first visit I fell in love with the level of service and expertise. I tell everyone to go at least once...because I know they will continue to go.

Kasia and Gloria are simply the best.

I got misgendered buying lipstick. For real?