Beautiful salon. Very modern and bright. I love how they display all of the polish and dip powders. Functional art! Cindy is great - she always makes my nails look beautiful. They have so many colors to choose from!

I had an extremely bad experience. My nail tech was extremely rough. At first I started off with a gel pedicure and when she put the scrub on my legs she was very rough. When I said I wanted an acrylic gel nails she seemed extremely annoyed. She put the nails on and I asked to be cut down she got even more mad. After she cut them down she started filling very rough to the point of leaving a bleeding cut on two of my fingers. All she managed to say was oops and proceeded to act more friendly. They didn’t even give me anything for my bleeding finger that could have been infected. I even had to pay full price and the nails were all crooked with clumps of acrylic. Also coffin nails are not shaped properly. This is extremely rude and unprofessional. I will not be coming back to this salon.This is something that should not be acceptable because I am a paying customer.

This place is fit for a Queen! Everyone is professional and prices are affordable. MiMi was my nail tech and she was the best I ever had. Im new to the Winston area and was overwhelmed because I couldn’t find no one to do my nails like I want them to be done. After going to several different places my daughter told me to go to Emperor Nails & Spa and yes I finally found my New Nail Salon! I love the Queen chairs and Bougie pedi spa. The manager is very compassionate about ALL of her clients & yes this is where I will spend my money! Thank you staff for taking GREAT Care of Me. Who ever rate this place under 5 has issues within themselves! Keep up the Good Work Staff…my mom & I will be back in 2 weeks😁👏

Michelle is the BEST nail therapist! I love her spirit, she is very professional but friendly!! I love the tech to talk while they work it takes my mind off what they’re doing cause l feel more relaxed! See Michelle guys she’ll make your hands and feet look gorgeous!! 💕💕Thanks Michelle

This was my first experience with Emperor Nails and it was absolutely wonderful. Mimi gave me the best pedicure ever, and Cindy’s SNS was fabulous. So great, I called my friend while I was on the way home, and she called right then and got an appointment for the next morning. This is a beautiful place with a great and talented staff. I will definitely go back. Thanks you Cindy and Mimi.

I pretty much only get pedicures for the massages and cuticle care and Lisa came through. As soon as I mentioned I pretty much only come for the foot/leg massage she made sure to really make it a good one and worth the money. Which is great since some places will massage with barely any pressure or time.

Lisa did an absolute wonderful jobs I got acrylic with marble design and gold flakes definitely worth the money.The place is So clean they’ve got massage chairs and everyone has good customer service skills.5 stars for sure!

This place is so amazing! The atmosphere is beautiful and the staff is kind!! I got yellow ombré stiletto nails when I was visiting from Atlanta and my shape was on point! They also do tattooing of eyebrows which I’m interested in so I’ll definitely be back. Everyone’s eyebrows there were on fleek!! I don’t play about my nails and I recommend this shop to everyone! Especially if you’re unsure on where to go

I’ve been going to Cindy for over a year now and it’s great! She does great work, and she’s very professional, but, since these new people took over, she’s been charging “custom” which is an extra $5 & and extra $13 on top of that and i don’t know what for since i only get white tip and regular gel pedicure. She never used to do this. If you see that, ask them what that means!!! I think they’re charging us for the “complimentary” water and snacks they give us. My total has been coming up to $100 as of recently when it used to be $70.

Amazing place, absolutely stunning. The quality of the nails is top tier. Would 100% recommend! extremely friendly workers.

I’ve been going here about four months now, and I always get what I want. All of the techs are friendly and talk to you, and speak as soon as you walk in. I’ve not had any issues with my services ever. Happy customer here!

I came here to have fun with my friends for my birthday and we waited 2 hours,we finally got a person and they told us sorry and started on someone who had just walked in the door,we showed them what we wanted and they gave us a terrible design, then they started talking about us and laughed at us because are nails were small, they gave us the ugliest design possible,and lastly they did not even care that we waited 2 hours and charged us extra for another color of nail polish and they were so ruff on our nailsDO NOT COME HERE.

Excellent and very professional service! The nail shop was very clean and decor was very nice. I recommend this business highly. I was very happy with the service that I requested.

A beautifully appointed and brightly lit salon with great service. Theres a kiddie pedicure chair. They offer light refreshments. Its really relaxing and they were playing a selection of adult contemporary music from the 80s from an on screen playlist. The salon feels very modern and up to date. Our technician offered fast and thorough services. We will be back!

First time here with my 15 year daughter. . We got jelly pedicurea and she got tips w gel and I got tips w answers. This business is gorgeous and so relaxing ! Such nice staff. We are officially regulars !!

The entire staff is amazing! Cindy is the absolute best nail tech/business owner in Winston Salem.Her and her staff are professional, knowledgeable and great at their job!

Cindy Thao gave me a pedicure and it was amazing! My toes look so good I dont even want to wear shoes!

This was my second experience with Emporier Nails and they are fabulous!! The service is of excellent quality and The staff are extremely friendly! I had gel manicures and pedicures both times, I also had my eyelashes extended and was extremely pleased! I just recently moved to Winston Salem and I’m so pleased to have found an awesome nail salon!

Wonderful experience...Mimi was fantastic!! Please ask for her.. you definitely want be disappointed!! Beautiful and clean inside. The ladies here are all lovely and do a wonderful job. First time coming here and it certainly wont be the last.

I went in for a more “natural” looking set of individual lash extensions, the price was right, and I was very impressed with the end result.

Excellent place with professional nail technicians. The owner Cindy has been doing my nails for over 2 years. Love her!

Cindy is a POWERHOUSE! She can do ANYTHING. I showed her a picture of nails I wanted and she made them even better. You go in there and she can do nails, designs, lash extensions, waxing, brow tinting, and permanent make up, she will leave you looking FANTASTIC!

My regular place was booked and I tried them one morning, was very satisfied.

I received some of the best service this Sunday. They were kind and so professional. Most importantly,Completed my services just as asked. They are a 20 in my book and I will definitely be traveling the hour and 16 minutes to get my nails done on a regular basis.

I’ve been going to Cindy Te for years and every time she makes my experience amazing! The nail place is very clean! And all of the staff are so friendly! It’s absolutely gorgeous inside! 10/10 recommend!

Lisa was my service provider. Very beautiful young lady, professional, and very good at her craft. This was my first visit to this salon. She made feel comfortable, and provided the services I asked for. I look forward to my next appointment with her!

Im always pleasrd with the service and quality. I love the work and time they use. This is by far one of the best nail salons.

Cindy is so amazing she has wonderful customer service!! She fixed my nails with no problem and granted me with a lovely gift certificate ❤️ I appreciate a business owner who actually cares about their customers I will be coming back thank youuuuu Cindy ❤️

Cindy is so good! I used a couple of other salons while you were closed. The first fill was terrible and the second was priced outrageously. Im so glad you have reopened. Cindy have been so nice to work with and the quality of her work is top notch.

I came at the end of the evening and my manicurist was still very nice did a great job and delivered exactly what I wanted. The hombre look turned out awesome!! Thank you Q.

I highly recommend them. There services are amazing, very welcoming and clean.

My first services received here were fantastic! Mimi did an excellent job ☺️. Facility is clean, Covid-19 protocols are in place; masks, social distancing and gloves utilized. Definitely recommend this salon.

Thank You Cindy for my beautiful ombre Gel Nails! Very pleasant experience!

Clean, bright, and Covid restrictions followed. Efficient care given to my nails and not just selling me a service.

So many SNS options. Cindy did a great job on my super colorful nail vision. She is so sweet. Will be coming back!

Had a great experience!! Will definitely be back and I highly recommend anyone looking for a new nail salon to try them out!

I was scheduled for an appointment. When I arrived they told me that person I was booked with was on vacation. This is very unprofessional. I will not go back. I understand things happen but as a professional be responsible and block your schedule!

My daughter and I went for the first time to get our feet done. Great experience. Thanks

Awful experience MULTIPLE times. She makes her own prices. I just went last night for a gel manicure and specifically asked her could she do a design for sure and she assured me she would be able to. When I told her I did not like it, she refused to try another design and told me they have a book of designs they do but did not have time for that. And charged me for more services than I received. I will never go back. I would give it 0 stars if it was an option.

Very clean, friendly staff and they take pride in their appearance. Reasonably priced and several services to choose from.

Cindy and all the staff were very friendly and the business is so clean and the service was exceptional 👏 I will be going here from now own,

I loved it, it was my first time here and the man who did my pedicure did an amazing job!

Don is amazing! I love his work. Very professional

I am always so relaxed at Emperor Nail. Everyone is so nice. I recommend to all my friends!!

Very professional, took his time, clean, new, highly recommended!!!! Cant wait to bring my daughter and granddaughter

The staff was friendly, the salon was very clean. They had a wide variety of colors. I hope they will carry CND products in the future, but overall, I was very pleased.

Beautiful place. Staff very friendly! Amazing mani & pedi!

Cindy is my favorite! So polite and professional!

Friendly, professional and beautifully finished nails every time.

It was great I got my eyebrows done service was great will be back again

Always a great experience!

I have been coming here for awhile, but this was the last straw, walked in asking for a full set and pedicure, was told I couldn’t get my pedicure because she(Cindy) didn’t have time, yet 2 guest walks in a little after me and ask for a pedicure and got it, my nails were rushed, so I didn’t like them, and I was told it was $35 at the table and when I got to the register she whisper and showed me a calculator that said $45. The price is always different. That was my last time going I’m on a hunt to find a better nail salon, Helen you’re always sweet so thank you. You’ve done my feet a couple times even when you were about to close

Cindy is my tech of choice. She is efficient, friendly, professional and I always leave looking & feeling great.

Don Is A Technician of Excellence.

They were kind, definitely recommend it !!

I think Cindy is the best, and the salon is beautiful and clean

Cindy brought my hands and toe back to Life / Thanks Cindy see you in 2 wks.

Awesome service and wonderful customer service!!!! I will be returning!!! Thank you

I been on this place twice same lady did my nail I didn’t get her name. The first visit she had attitude so I let it be maybe she just had a bad day. But today 12/15/20 she really post my button after I ask her question she told me she can’t talk while doing my nail and me just to watch tv, I’m the customer. But yet her phone rang and talk the whole time while she doing my nail. I’ll never recommend this place at all!!! Her table facing the door by the cashier I think she is the owner and she also changed the price the pull sets is $25 but she charged me $30

Worst experience I’ve ever had getting my nails done. They were so rude and they kept talking about me and making faces. They didn’t even hide the fact that they were talking about me. I couldn’t even finish the treatment I was getting.

Cindy was amazing!!! Very friendly, professional and did my nails beautifully 😍!!!!

I stumbled upon this place about a year ago after the nail salon i used to go to told me that they would be open on Columbus Day. They were not. This place was open. Cindy was pleasant and got me in for my SNS. I was very pleased with the work. My nails lasted twice as long as they would have had i gone to the other place. Their prices are a little questionable here compared to other salons, but for what i get i am happy to pay the extra 5 dollars. I have not gone to another salon since finding this one, even though i have now moved on the other side of town. I never have issues getting serviced. Cindy always says appontment is better!

Excellent job as usual!! New remodel is beautiful!!

Always a great experience and the best pedicure around!!! Helen is always pleasant and professional. Super clean spa!

Great place 💜

I went in a couple of times because it is close to where I live. I had a pretty good experience the first time but after that, it was downhill. The nail tech acts as if she does not want to do your nails, as if its your fault that she has to scurry back and forth between customers because they are understaffed. My gel never lasted more than a day or two and the tech said it was because it was lighter color. Of course that didnt make sense, as Ive never had light colored gel polish chip when Ive patronized other establishments. The last time I went, I was getting gel on my nails. When the nail tech was removing old polish, debris was flying everywhere. I had it on my lap, on my face...all over the place. She didnt even bother to brush it off after she was done so I had to sit with the debris all over me until I got ready to leave. I NEVER had that happen and I knew then (1) she doesnt care about her customers and (2) I would not be going back.

Excellent!

I had a friend coming into town to get her nails done for her birthday we got there exactly 730 the ladies were nice enough to stay late for us till almost 10 considering they close at 8 was beyond exceptional service I will definitely recommend and be back to this place you guys have a great employees working for you Id definitely hold on to them

I had a Great experience at LaVie. Staff were all friendly and attentive. Had a manicure and pedicure by different nail techs. Both did a wonderful job. Charged the price on the menu and offered a loyalty card. I will go back and I do recommend this place.

This place is amazing! Been going here for about 2 months and every time has been great! My mom goes with Sarah and I go with Cynthia. My nails always come out beautiful! Wont ever go anywhere else!!

Do not go here! My sister and I went in there and sat in there for 2 hours and it wasnt even that good! She sat with her feet in the water for atleast 35 minutes just waiting and I sat in the front for 20 minutes waiting. I had even asked did they have time to take us and they never said it would be a wait or nothing. They nail job they did could have been a lot better they left all kinds of paint and things on my fingers they didnt clean me up it was a mess.

Not friendly! Cindy (so called name) never put the topcoat on my toes and accused me of lying and not paying attention. when I went to the front to pay she Tried to change the price of my SNS and toe polish and said I would have to come back another time in order to get the 20% off I will not return where service very rude. Being self-employed I would never stay in business if I treated people this way I will not be back this business will not last long. Now I understand why there was one other person in there nobody else

Took entirely too long for pedicure over 2 hours!! An hour of that was waiting for a tech to be free to finish my pedicure. Then when I was finally done & under the light to dry my tech Cindy asked if I wanted to go ahead & pay for my services. When I presented her with my coupon she stated I couldnt use it because she gave me a higher priced pedicure.First off I had requested a basic pedicure which is what my coupon covered. So I just let that part go & signed the payment slip. I then notice that she had already filled out the customer copy which included a tip that I didnt authorize as well as an updated total. She then points to the signed copy where I marked through tip line & begins to state that I need to put tip amount. Stated to her I was refusing tip because I was already made to pay for higher amount of services than I wanted in the first place. She made two more attempts then snatched my signed copy along with the copy that was supposed to be given to me. She balled it up & refused to give it to me. Dashed off into back room with both receipts & never returned to check on me what so ever or bring me new copy of my receipt.BEWARE of this place & check the amount you are charged!

I love this place! Very kind and professional and the massage for the manicure is the best!!

Everyone is so nice. They are a little slow but thats from lack of help. I get sns and love it.

Very friendly!

Worst place ever. If I could give it zero starts I would. The lady was making up her own prices even when I pointed out the price they had on the wall. She said it was extra for the shape. 😑 my nails were crooked and some were longer then others also they were bumpy. The other lady burned me with the hot towel and even after I said it was hot she ignored me. I almost kick her in the face as a reflex from how hot it was. I will never come back to this over price, rude, unprofessional place.

Everyone very professional and friendly

Very professional I love Hellen!

Cindy did an Awsome job with my nails 10/10 recommend

Worst experience I have ever had. The girl did not act like she knew what she was doing. First I got my eyebrows waxed and before we could get out of that room she wanted cash for waxing and S&S in advance. I think she was the owner. 2 other girls there but they could not do anything. Had to do my nail 2 times. Burned my fingers taking off her mistake. Went crazy with the nail dremel and I guess my nails to be very thin now. French tips do not match. Do yourself a favor and go somewhere else. Not worth it even with a coupon. Also not friendly.

The girl that did my pedicure was horrible. Not only did she mess up my toe nails, the nail polish on them were so ugly. She didn’t even care to polish them good. But she also, burned me with the hot towel and kept repeatedly coughing all over my feet (she was sick). Another lady that was in there when I got there was painting her own nails because no one was attending her. Horrible customer service and horrible job all around. Would definitely NOT recommend and will never be back.

Excellent service I definitely will be back

Do not waste your time or money. Terrible service. Cindy should not be doing nails. I went in to just have my acrylic nails removed and she just started cutting them and ripping them off my fingers without soaking or anything. It was incredibly painful and she ruined my natural nails in the process. I will NEVER go back

If i could give zero starts I would. This place has the worst service ever. The lady cut my finger, my nails are bumpy, and there not the same size. And the lady who did the feet burn my friends leg with the hot towel. And didnt care. Also theyll tell u one price on the phone and then when ur all done they charge u more.

Every time I go they are very nice, quality of service and fast service.

I got an awesome pedicure for a very reasonable price.

Wonderful experience and good serviceWill recommend to my friends

Terrible service and the lady just makes up her own prices . And she is rude ! I think she is the owner did not get her name

This place is a piece of shoot unprofessional place very bad work .

I went there and could not take us. They gave us 15$ because of it. Went there the next week and got in. I got a french manicure and the lady kept coughing and leaving. Why was she even working???

Dont waste your time. Horrible paint job on my toes.

The best lash extensions ever

Nice place and people

Cindy is the best!

HATE this place went to get my nails done when they opened like the first or second week they messed up my nails they were so ugly and the shape was horrible went back to see if they could take them off or give me my money back or SOMETHING and the lady didn’t fix it didn’t even fix my nails said that it wouldn’t be possible to take them off or anything so I left don’t waist money nor your time in that place!!