My family and I recently moved to NC, so we were in need of a new dentist. We heard great things about Vivid. Today was my first appointment and everyone there was so amazing. They were extra friendly and made me feel welcomed. Tonia did an amazing job cleaning my teeth and explaining everything thoroughly. I highly recommend Vivid to anyone in search of an amazing dentist.
My hygienist Tonia is so amazing! I have followed her to the different dental offices she has worked at because nobody cleans my teeth quite like her. She is so kind and welcoming and is very good at explaining what I can do better to help improve my oral health!
Wonderful service and always friendly and helpful. I lost a filling last year and I was so worried because of covid I would have a problem, but I was seen right away. Thanks to your wonderful staff.
I had many bad experiences at dentists in the past and I stopped going for many years. Eventually I had a cracked tooth and I had no choice but to go. My wife Amber recommended them. They are a very friendly dentist office. Dr Lor is great as well as my hygienist Brittney. They really care for your health and your teeth and give lots of education on how to keep it up. My teeth and back on their way to being good and I am happy I took the leap of faith! If you dont have insurance, ask about their in-house insurance plans. They definitely help!
Excellent service. Usually get my teeth cleaned here. This time got in for tooth problem within one hour of phone call. Covid protocols in place. Staff efficient and friendly. Dr. Lor was careful and made a thoughtful diagnosis. HIghly recommend.
I had my first visit with Vivid dental back in August of this year and I had a good experience. The hygienist was very nice and did a great job in cleaning my teeth and advising me how to take care of my mouth and the dentist was great as well, very friendly and professional. I definitely plan on going again for my next routine visit. I definitely recommended this practice.
I had a appointment back in the summer, I was referred buy my sister. My sister had told me how nice and helpful everyone was. When I came in for my appointment I just needed a regular cleaning and the dental assistant, dental hygienist, and dr lor where so nice and I can not wait for my next appointment.
My visits have been very eventful. Dr. Lor and staff have been very caring from the time you enter the office. Dr. Lor is attentive and personable. I would recommend anyone.
This was the best experience I’ve ever had at a dentist office. Everyone is so friendly, nice and clean. They make sure you’re comfortable and feel like family! I recommend them to everyone!
I had a broken a tooth over the weekend. Made an earlier call to Vivid Dental on Monday am.Dr Lori and Holly worked me into what was an already busy day. I was crowned and on my way by early afternoon.So thankful that my issue was taken care of so quickly and efficiently.
Had a disagreement about a matter, but never did I expect to be disrespected with such negative, unprofessional conduct. The Office manager Beths response was rude and unacceptable and I said to her that I would never come here again and her response was and we dont want you to come back, WE dont want you here. Her behavior indicated to me as an older African American women that she had issues with me because of who I am and use the issue as a platform to express prejudicial conduct. I was never disrespectful to her nor was any foul language express towards her. I expect a persons conduct should be professional when working for a Dental Office. If not, Beth isnt a good representative of the company you work for. Theres never a reason for any one to be rude.
My dental hygienist, Tonia; is very caring and explains everything she does to help ease my mind. She is very kind and will answer any questions that you may have. 10/10 would recommend her. 😁
I can’t say enough about the experiences I’ve had at Vivid Dental Winston! Dr Lor, Beth and the staff are very welcoming, caring, and always put the patients first! Thank you so much for loving what you do!
Beth is wonderful, knowledgeable, and always brightens up my day when I come for my dentist appointments.
Absolutely perfect... All of the staff is such a pleasure!
Vivid dental is a great friendly place snd I would highly recommend to everyone.
Excellent customer service here. Dr. Lor is great! Everyone there is really nice and I would highly recommend this place to anyone!
The staff are so friendly and thorough. My hygienist, Tonia, was so gentle as not to tug on my gums. Tonia is the best! Of course, I havent seen any other dental hygienist because Im with the best! Dr. Lor came and discussed everything needed and was gentle as well.I also love that youre not passed around to someone different at each appointment. This way your hygienist get to know you and you know them.Thank you Vivid Dental of Winston-Salem, NC for you services. I totally recommend you!!
I was impressed by how nice and courteous everyone was. Dr. Lor, Emma, and Britainy all did a terrific job and made for a very comfortable and enjoyable dentist trip. Thanks so much and I will definitely be returning for future dental care there.
Beth and Dr Lor made me feel so comfortable. Both are so very sweet and they were understanding of my fear and anxiety with dentist and made sure I was feeling okay. I would recommend them to anyone.
Great experience!! Just like probably 75% (if not more) who don’t look forward to any dental experience - this is the first place I feel at ease. Great atmosphere…everyone is friendly!!
From the first phone call everyone at Vivid Dental was so friendly. I was actually relaxed and not fearful leading up to my visit. The front desk staff, Tonia and Dr. Lor were so nice and very thorough. My teeth feel so clean and I’m looking forward to being a regular patient here!
At first I was going to get braces but when I went to vivid dental Invisalign was suggested to me. I’m glad I received the Invisalign treatment. It was quick and easy. Dr. Lor and Emma did a really good job. Now I am more confident with my smile!
My first visit and I was very impressed. Everyone was very nice and professional. I think my hygienist was Tonya or something with a T. Anyway, though I cdnt see her face, she was excellent. Highly recommended, their Covid protocol was spot on and I felt in good hands the entire time. True class act!!
While searching for a Dentist I came upon vivid Dental. From the second I went in to be checked in the customer service was outstanding. When you visit a place that youve never been too, the first time and they are really nice make you want to return again. What really stood out for me the most was the dentist...OMG, Iam always scared when I go to any dentist but, not only did Dr lor, made sure I was comfortable but he built a great relationship with me where I felt very comfortable and safe.He explained everything to me as many times that he needed to so I understood and he told me what he thought was best for my dental care!!! Iam not trying to when any brownie points, I am being real and I can truly say each and every worker at vivid Dental is hands down superb...Thank you all for handling me with care.....Keep up the great work....
Best place ever! Professional and friendly service. They care about me.....and you!
Excellent patient care at this practice always happens. Great in all aspects.
This was my first visit and same day. I had a great experience and they went above and beyond to make me comfortable although I was in a lot of pain, they were very careful to not make things worse. Dr. Lor just gained a new patient.
Very polite and helpful staff. I almost enjoy going to dentist.
Excellent experience. Friendly and welcoming front office/staff. Quick and easy appointment. Highly recommend this dental office.
Went for my routine dental cleaning. Tonia was kind and thorough. Would highly recommend this place!
Always a pleasure going to the Vivid Dental. All of the staff are so helpful, sweet, courteous and respectful. This is definitely the dentist office to go to! I will be going here for years to come, with or without insurance! Dr Lor and Brittany are phenomenal! Thanks for my cleaning and fluoride treatment today!
Very professional and friendly staff, very caring and detailed! Thanks Tonia for taking such good care of me!
Vivid Dental in winston is the best, I wanna thank Tonia my hygienist she is so gentle when cleaning my teeth, regardless what shape my teeth may be in, Im sure I give her a run for my money she gets everything and makes my teeth look great, Thanks again Tonia see you in 6 months.
It was a very good experience. Im satisfied with my results
Tonia is thorough and considerate. My teeth look and feel great. This is the best experience with a dentist Ive had in years.
Tonia has been my familys dental hygienist for a little while and shes been great, hands down! I cannot say enough good things about Dr. Lor, hes fantastic, my whole family loves him, we drive all the way to Winston just to see the wonderful staff at this office.
This was by far the best experience I’ve ever had with a dentist. Scheduling was so easy, everyone in the office was kind and attentive. Tonia did an amazing job with my cleaning, and Holly was a wonderful assistant to Dr Lohr. Dr Lohr has exceptional bedside manner and made me feel at ease despite the fact I had broken part of my molar and needed a filling replaced. If you have any kind of anxiety around going to the dentist, I highly recommend this practice.
Dr Lors is a great dentist and the assistants are great too and so is the office personnel
Dr. Tonia is a kind and sincere woman. Very caring and polite. Clean office, no long weight . Transparency. Thank you !
They are very friendlyAnd they do a great job
We moved to the area right before Covid changed everything and it took awhile to find a new dentist. I had my first appointment with Tonia and she was amazing. She was thoughtful, gentle and made my teeth white again! They gained a new patient!!! Thanks!
Dr Lor and his staff go above and beyond! So very patient and kind! Very professional while providing excellent care!!! I would most definitely recommend them!!
Quick appointment nice staff clean office great service
So happy I found them when I moved to NC 6 months ago!! Love them!
Omg this is the best dental office!!!! I am a new patient but I couldn’t be more happy about my visit! The WHOLE Staff was super nice & welcoming. They made me feel so comfortable & came up with a great dental plan for me immediately!!!! I give them 10stars & recommend everyone to come here. Thank you vivid dental
I was told I needed to replace an old filling. I was happy they could do it that day. I had my old filling replaced and ended up in pain for weeks. A month later I went back to the office to check why Im still in so much pain. Now they say I need to see a specialist for a root canal, because the filling was very deep(which I now understand can happen). I have severe radiating nerve pain. I was never told this could happen before hand. NOTHING was explained about pain before or after they did this deep filling. There was just very little care given. Now Im left to manage the pain until I can get into the specialist they recommended for the root canal. Ive never had pain from a filling before, I have no knowledge or experience of what to do. Im online trying to learn how to manage this pain until I can get it fixed by another dentist. I feel really mishandled. Ill be switching my family of 4 to another practice.
My experience was great easy to get appointments and great service
Great Service, friendly staff, Dr Lor is awesome!
Always feel comfortable, very nice clean, friendly. Takes good care of patients and makes them feel relaxed.
Im a chicken when it comes to going to the dentist. My doctor & assistant made me very comfortable. I received a crown all in one day! I did not experience pain or any discomfort during the procedure. All I took was motrin hours afterwards. They are located in Winston Salem and very professional. They have a machine that made my crown in 45 mints while I waited. My dental experience was by far exceptional and I will gladly return in the future. Thankyou very much! Veteran/USN
Staff is very friendly and knowledgeable. Once I arrived for appointment there was almost no wait time. Tonia, the hygienist was great! Dr Lor took the time to answer my questions and make suggestions. The office was very clean. Everything was complete opposite of my previous dentist, so glad I changed!
I was extremely pleased when I had my first visit and had my teeth cleaned. It was very clean and now with Covid going on I felt like everyone there took every percusion to keep me safe.I definitely recommend Vivid Dental!!!!! The Staff and Dentist were very Professional and Kind.
Tonia was great!FantasticI am scheduling an appointment for my daughter!
The friendliest employees and very thorough, plus I love the fact that the dentist and the hygienist both explain everything they are going to do, so you don’t expect any surprises. They are simply The BEST!!!!!!
Excellent staff and excellent service. Top notch all the way.
Great group who really take care of you!
Efficient caring practice. Clean modern facilities. Professional in every way.
Great people and excellent service!
I was treated very kind by the receptionist. Dr. Lor and my hygienist, Tonia, were both pleasant and thorough.
I love Vivid Dental! I have the most sensitive teeth and have always dreaded cleanings. Not any more! Tonia is an amazing hygienist who goes above and beyond to make you comfortable and do a fantastic job without leaving me in pain and / or bleeding! I finally look forward to going to the dentist! Thank you, Tonia! That being said, the office staff, the manager, Beth, and Dr. Lor are all, personable, courteous and do an outstanding job! Thank you everybody!
I was a very pleasant relaxing experience i was treated with the utmost attention and care. I felt very comfortable and Im looking forward to dealing with them from now on
Tonia is a caring, very qualified assistant!
Ive been with the now known as vivid gentle since the days of doctor sets or. Both my husband and I had several years with doctor sets or. Previously the service was excellent and you never felt like you were being over billed or muscled into service as you do not need.Unfortunately that is no longer the case. Ive had call repeatedly on bills that were improperly billed when I tried to even speak with the front desk staff saying that I had spoke with one of the specialist who had given me an estimate on a procedure and made me sign it she want to argue with me and charge me $300 more. This happen over and again. Also the last thing I hear before I leave is all the things that I need to have done and should have done and they want to rush me into things. I am not pleased. This is not the same business as doctor setzer.It seems that with the new waiting area and all the new improvements made to the inside they now have a new procedure and that is more money more money more money. The customer service is not there. If you call the office and try to get clarification you better speak with Beth the practice manager because the girls at the front desk dont seem to have a very good grasp on whats going on.
I thought I would only be at the office for an appointment to discuss the two crowns I needed. After X-rays and a discussion with Dr. Lor he asked if I would like to schedule or go ahead with the procedure. I am really afraid of shots and let him know... he was so great and calmed me down so I agreed to get it over with. He and Holly were wonderful and the whole thing was so easy and now I have two crowns and could not be happier. I would recommend them to everyone. In fact my partner will be making an appointment with Dr. Lor soon.Thank you for being so understanding if my fear and talking me through to numbing process.Patti Sturdy
I love my take home teeth whitening kit! Works wonders. And the staff was friendly and professional!
Hello, Im a first time Patient at Vivid Dental. I had a dental emergency where I had a tooth that broke. They not only worked me in right away, but they took the necessary time required to install a crown. My Doctor was truly an expert at effecting the repair, even the needle used to inject the numbing medicine didnt hurt. He was also very caring. I had an excellent first experience at Vivid Dental.
Timely professional team.
The Dr. And his assistant were very nice and pulled my tooth out. Even though they wanted to save the tooth. This is definitely my new dentist office.
Tonia, Dr Lor, and the entire crew are top notch! Highly recommend!
I had a root canal and a crown in the same day. Doctor Lor and his assistant Emma could not have been kinder and more patient. it was as painless as I could possibly have expected during the procedure. Thank you for making me feel comfortable.
Thank you to all,Drs,&associates Always being their for us,When we are in need of your help,Keep up the good work👍
Experience was wonderful as always!
Amazing team at Vivid Dental, Dr Lor so professional and gives you his best every time. Tonia and Emma are wonderful part of the team. From the moment you walk in Beth takes care of you. Thank you again for 5 Star service.
Vivid dental :They are very nice people, with all security measures. Thanks to Tonia for you patience and help also, thank to Maria for all your help . Great job 😉
Great and friendly service, have had 3 crowns and well pleased. from neal chenoweth
I had my first appointment today and could not have had a better experience. Tonia was awesome and explained everything that was going on.
My past office experience was great! I called when I got there and was told I could come right in. Tonia was super friendly and informative about the current status of my teeth! Overall great appointment and experience!
Dr. Lor is a magician!! Went in for a cleaning and concerns about front teeth being so transparent. He fixed me right up and now I can smile happily!! Thank you Vivid Dental! EVERYONE there is wonderful from Maria to Tonya to Holly and the magician himself!
The office is very clean, measures to protect patients and staff from possible Covid exposure was top notch and beyond what is required.Dr. Lohr was very professional, and friendly and is focused on giving you exceptional care.
I love the staff here! You are made to feel very welcome and safe.
I was treated with respect and kindness
They are very kind professionals, with all security measures. Thanks to the doctors for you patience. And thank to Maria for all your support. Great job every one.
Great service extra clean office,almost too sterile but right now completely understand. Hygienist was talkative and relatively gentile,I mean were taking about teeth scraping,very nice.
I’ve been going here since I was a kid and they’ve always been professional, polite, lighthearted and efficient.
Very friendly and great service.
I had the honor and privilege of being introduced to Dr Tsua Lor, DDS earlier this year. I greatly appreciate his level of expertise; thoughtfulness, compassion, empathy, andunderstanding.Dr Lors concerns for your health and welfare is phenomenal! His Assistant, Emma is professional, caring, and attentive. Staff Manager, Stephanie is just pure joy and awesome! The entire Vivid Dental Staff will make your visit as painless as possible, with a 😀
Had a very good visit. Everyone is very kind and gentle. Dr. Lor is always nice and helpful. Tonia was very patient and helpful, and nice to talk to.
Thanks to Dr Lor and Tonia and the office staff for getting me in so quickly and fixing my cap.Yall are awesome
First time at Vivid Dental Winston. Staff was very professional and Tonia and Dr Lor did a great job of taking care of me.
Had a great visit today for cleaning and X-rays! The folks there are great at taking care of your needs.
Over all very good 🙂
Britney did a great job.
As much as we dislike going to the dentist office Dr lor and the staff always make it a good experience, everyone is very professional and nice. If you go for a cleaning Tonia has the most gentle hands and its very friendly.
I have now had two procedures with Vivid Dental, both experiences were very comfortable and successful. I am very pleased with this practice from the reception to all the assistants and with my dentist Dr. Lor. When I choose five starts, I mean it!
I am very particular about what dentist I will see or will allow my children to see. I have a child that would get very anxious when going to the dentist especially at a younger age. Everyone in the office makes you feel like family, they are very patient, and caring no matter what is going on. My children or I have never had any bad experience with them and would recommend them to anyone adult or child!
I was nervous about getting my teeth cleaned during the pandemic, but felt so reassured when my temperature was taken at the door along with a survey about my health. Tonia did an excellent job cleaning my teeth and answering my questions.
We just moved to the area and did a great deal of research to find a provider for our dental care. My husband had his appointment first and all the personnel were professional, thorough and helpful. They worked with my husbands schedule to fix a problem they discovered prior to him leaving for a 13 week trip to Oregon. We feel soooooo glad that we have Vivid Dental to turn to for all our comprehensive care.
I had a great experience with Vivid Dental. Staff is very professional. Called me several times after a procedure to make sure that everything was doing well. I needed a small adjustment and they got me in quickly and took care of me. Highly recommend them for your dental care.
Staff is amazingly friendly, helpful and extremely knowledgeable. Do yourself a favor and schedule an appointment here!