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Matthew Keider DDS
3610 Westgate Center Cir, Winston-Salem, NC 27103, United States
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Matthew Keider DDS

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Review №1

I’m so glad I found a great dental practice in Winston-Salem. Everyone is professional and caring. They made it easy to feel comfortable. Also, this practice has efficient scheduling. It was easy for me to come in as a non-established patient.

Ja
Review №2

I’ve been going to Dr. Keider’s office for about 2 years now. He has treated every issue I’ve had and with the highest level of expertise and care. The staff has always treated me with kindness and have provided the best quality of care and service! I love this office and it feels good knowing that they will take care of any issues that I may have going forward.

B.
Review №3

I really appreciate their willingness to work with me and my schedule. The staff are skilled and friendly, and Dr. Keider is the best and most pain-free dentist I have ever had experience with!! Definitely a terrific dental practice!!

Ly
Review №4

Dr. Keider was very thorough, pleasant and professional. It explained things in a way I could understand and he took the time I needed to get the answers I wanted. The entire staff is wonderful, friendly and very helpful. I highly recommend them.

We
Review №5

Dr. Keider and his staff are absolutely amazing! They always go out of their way to make you feel comfortable and assist in anyway they can. I will never go to another dentist.

Ad
Review №6

Just moved to Winston Salem and was looking for a dentist that I could go to and trust (considering I had been at my last dentist for 21 years). Unfortunately Dr. Keider is not that dentist. I was told I had 13 cavities and that I had to pay everything up front because my insurance would reimburse me. When I went to get confirmation on what Dr. Keider has told me, at my original dentist, I was told I didn’t have any and the 13 “cavities” Dr. Keider saw hadn’t changed sizes in years! Also when I got my insurance bill, it showed that they paid the dentist directly and were not going to reimburse me. Disappointment and lies surround this dentist. I would rather trust a monkey with my mouth than Dr. Keider.

La
Review №7

Dr. Keider is the best. I have been a patient here since my first dentist appointment nearly twenty years ago. He takes meticulous care of my teeth and makes sure everything is looking good. His staff is very friendly and welcoming as well. I wouldn’t step foot in another dentist’s office.

Ro
Review №8

My wife and I lucked into Dr. Keiders office almost 20 years ago, when we were desperate to find a dental staff that didnt hurt/traumatize our seven-year-old son. Dr. Keider had and still has the gentlest touch Ive ever encountered in a dentist. Ive found him to be honest, trustworthy and caring over the years. Staff has never been anything but friendly and professional.

S
Review №9

Excellent Dentist!I am so very thankful to have found this place.PATIENT, GENTLE, CARING...and a beautiful, serene office.This place is a God send!

Re
Review №10

I was looking for a new dentist and came across Dr. Keider and his staff. I am so glad to have found them....they are such a sweet, caring and kind group of people. Thank you for all you do!!!! You make dental visits stress free :)

th
Review №11

Dr. Keider is awesome! I had an issue and they fit me in very quickly! It was my first visit and they were very attentive, very nice and above all very knowledgeable and professional! The office is very clean and welcoming! I have officially decided to make Dr. Keider my dentist and I would recommend him to anyone! They are amazing and do whatever they can to make sure that youre satisfied with their work!

An
Review №12

I have been completely happy with my dental work from Dr. Keider. I would have no hesitation in recommending him for dental work. He and his staff do a great job and are very pleasant while doing so.

Cr
Review №13

This is the BEST DDS office there is! I have been with Dr Keider from 1998 and have my family going to him. My 10 year old cant wait to go to his cleaning appoints...YES can you believe that...he actually loves going. They are all like family and treat you that way! Wouldnt go to any other Dentist! I would recommend this office to everyone and there entire family from you young ones to your teenagers to the adults!

Sa
Review №14

Always a quick and easy experience. I enjoy having the same hygienist at each visit. Have moved my kids to the office as well. They take care of our whole family!

Ki
Review №15

My husband and I have both been going to Dr Keider since moving here 14 years ago. The staff is phenomenal and Stephanie is the best hygienist I have ever had. Her and Dr Keider take care with every thing that has been needed over the years.

Le
Review №16

Everyone is very professional and the office is always very clean. No billing issues ever and they offer on-line payment options. Up front with any out of pocket costs and claims are filed timely with insurance.The best part is they are AWESOME with kids. My 6 year old loves going to the dentist .. and the special treats in the waiting area are a bonus for her!!

Ru
Review №17

Dr. Keider is by far the BEST dentist in the triad! I have a major phobia of dental work but once I started going to see Matthew Keider my feelings changed for the good. His chairside manner is superb and explains everything thoroughly. His staff is great too! Its great to be able to go to the dentist and leave the fear behind because you know that you are in good hands. I do wish the scheduling and office hours were a little better but that is not enough for me to give this office any less than 5 stars!

Yz
Review №18

The staff and Doc are absolutely, good-natured and AWESOME! Professional and Courteous in every respect. Very knowledgeable and they make sure you are relaxed and at ease. These folks give you every ounce of attention and detail. Very thorough. Ive been to several dentists before in my 62 years and these folks have literally wiped out the competition in scores when it comes to excelling in Satisfactory Customer Service. If you fear dentists, heres one youll camp outside to see for your dental work. Thats how calming my own experience has been with them. I cannot HIGHLY RECOMMEND them enough! Kudos to Doc and his wonderful staff for making me feel great!

Al
Review №19

I have been going to Dr. Keider for at least 20 years and appreciate their excellent service and expertise. Now my kids also go and love the calm and quiet environment, which was very different than the pediatric dentist they had been seeing which was rather chaotic. Kids dental visits are much less stressful now! Highly recommend Dr. Keider!

Ca
Review №20

We recently discovered my husband has stage 4a head and neck cancer. We were told he would need some dental work done before we could start radiation and chemo. There was no doubt. Matthew Keider DDS is the only area dentist that I honestly knew from personal experience with my teeth, that I could trust and know that my husband would receive amazing quality care. From the moment we walked in the door, Dr Keider’s amazing staff, greeted us with kindness and deep compassion. Not only did my husband receive perfect care, myself in the waiting room, was checked on several times too. We saw Dr Keider and his amazing staff twice that week. Beautiful and comfortable waiting area with coffee and small fridge with sodas and water and all around, just a truly inviting and comfortable reception area. I have recommended Dr Keider for 3 years to all my family and friends. If you want quality care and comfort for your dental needs, I promise, Dr Matthew Keider, DDS is by far the best in the business in our entire area.

Sa
Review №21

I switched to Dr Keider several years ago after giving up on another local dentist that left meeach 6 months with a “treatment plan” of things I could elect to do. Dr. Keider and his staff are friendly, fast and only treat what NEEDS to be treated!My husband followed suit a year later and has had a great experience as well!We recently switched all 3 of our kids there when they had outgrown the need for pediatric dentistry. All 3 gave Dr. Keider and our families’ hygeniest, Stephanie, a big thumbs up!

Se
Review №22

Matthew Keider and his staff are WONDERFUL! About 2 weeks ago I was in excruciating pain due to 2 teeth in my mouth! I found them on google and they were able to squeeze me in the day I called. I received a prescription to combat the infection which worked! Yesterday, I had both teeth extracted! It was the best experience Ive ever had and I cant wait to go back! I didnt feel the teeth come out at all! It was truly a pleasant experience! Thank you all!

Pr
Review №23

Dr Matthew Keider is truly in the top 97% of his specialty and provides exceptional service, proper and prudent recommendations to all patients. Does NOT push or try to have a patient obtain the “most expensive” options, but rather consults with the patient all options, and procedures specifically customized for you. For me, as a professional with Medical and Health Care, (non MD / DDS), I can only say as the many other reviews state. Dr. Keider and his staff are THE BEST. I recommend this practice. Please call them if you have questions. They go above and beyond the call of duty. Thank you for reading this review and all others.RECOMMEND - 5 STARS ⭐️⭐️⭐️⭐️⭐️

Be
Review №24

Friendly, professional staff who go out of their way to show patients they care and are truly interested. Enjoyed meeting Dr. Keider. He was very thorough in his exam and explanations. I left feeling like I can trust this relationship.

Ga
Review №25

I found Keider DDs after moving to town & searching online. It seemed like the best place for our family & I was right! The staff is excellent, the clinic is very nice & Dr. Keider is a great dentist.

Ch
Review №26

My son was seen here as an emergency for an injury in a football game. This office went above and beyond with seeing him the very next morning. Everyone was very courteous and helpful. The front desk was cheerful and pleasant. Dr Keider treated us as if we were family. I highly recommend this practice to anyone and everyone.

Pa
Review №27

Hygienists and Dr. Keider are the best! I have been going to Dr. Keider for over 12 years. I love the staff and my daughter now loves going as well. She’s only had positive experiences there.

Ki
Review №28

My husband and I have been both seeing Dr. Keider since we moved to Winston in 2014 - the entire staff is very friendly and kind, the facilities are the best Ive ever been to in the 3 states I have lived in - and its always nice to know when they actually try to get to know their patients instead of just being another body coming in and out. Highly recommend!!

ai
Review №29

I highly recommend Dr. Keider and his staff! The facility is very nice. The procedure chairs give a gentle massage and there are TVs in the room for you as well. I love my hygienist Stephanie who Ive seen about 3 times now. I had to get 2 fillings at my last visit and it went very well - no pain! Dr. Keider and his assistant (I cant remember her name) were great!

Ad
Review №30

Dr. Keider and his staff are top-notch. I have been seeing him for 15 years, and now my children go there as well. They are amazing with kids. Recently my 7 yr old had nine cavities filled over three visits. He had such a good experience there he was disappointed not to be going back for more fillings!

An
Review №31

I had always been afraid of going to the dentist for sometime due to my past experience, until I meetDr. Keider and he wonderful staff. The first appointment I had I was so nervous and scared but once I walked in the door I was greeted by the most friendliest staff. Once I was called back to the dental chair I was still a little nervous but once I meetDr. Keider and my hygienist Stephanie they made me feel so at ease. Since that moment I have been a regular patient. I remember my first procedure staff member Tammy made sure I was comfortable and was by my side every minute. I highly recommendDr. Keider

Ro
Review №32

Everyone in Dr. Keiders office is great!! They go out of their way to make you feel comfortable and relaxed. Dr. Keider explains everything he is going to do, so that you understand. Highly recommend!

Ap
Review №33

Loved every part of my new patient dental experience today. I have a long history of working in a dental office and this was the most thorough dental exam I have ever had. I enjoyed the whole visit. Fabulous team. I dont live around the corner from the office, but it is well worth the drive. #nocavities

Li
Review №34

The staff is awesome, I have been going here since they opened many many years ago. I recommend them to everyone. Dr Keider is at the top of his league for dentistry. I wouldnt go anywhere else! They make me smile!

Ch
Review №35

I always have a great experience with Dr. Keider and his team! Very professional and calm environment designed to make you feel more at ease. I wouldnt go to anyone else & recommend him to anyone looking for a dentist.

Je
Review №36

Dr. Keider and his staff are excellent. I have been going to him for over 10 years. The facility is clean and welcoming and the staff is always very friendly! I would recommend to those looking for a great provider!

He
Review №37

I have been a patient of Dr. Keider for the past 2 years. Having had a fear(dislike) of dentist I decided to give him a try. So glad that I did. My husband and son are also patients of Dr. Keider and will be moving my daughters to his office soon. Our family truly trusts him w/ all of our teeth/mouth needs :) If you are looking for a dentist I strongly encourage you to give Dr. Keider a try, you will discover that you have found the best dentist around.

Ai
Review №38

I have been seeing Dr. Keider and his team for the last 19 years. The staff is gentle and remembers you when you come for a visit. Youre definitely more than a number here!Now, with their upgraded office, I dont even need a pediatric dentist for my kids. At 3 years old, they each started coming to visit Stephanie and Dr. Keider to combat the evil sugar bugs that like to form cavities. I would recommend this office to ANYONE, young or old, dentist loving or dentist loathing. They will make you feel like part of the family!

He
Review №39

Absolutely the best. The staff is always SUPER-friendly, knowledgeable, and helpful. Dr. Keider is thorough and meticulous, with an excellent bedside (chairside?) manner. I like that he addresses my issues and answers my questions without trying to convince me to do things I dont need. He seems to really care about whats best for me and my teeth. Highly recommend.

Ch
Review №40

Dr. Keider & his staff are great! I had serious dental work done a couple years ago & it went much smoother with their comfy chairs & tv that I watched while they worked. They are super friendly & I would highly recommend them to anyone.

Ha
Review №41

Ive had bad experiences with dentists before, but Dr. Keider took the time to explain things to me and made me feel reassured about my treatment. I would definitely recommend him.

gi
Review №42

This is hands down the best doctors office I have ever been to. I have been going here for almost 6 years now. They are very nice, and do a great job to make you feel comfortable during uncomfortable procedures. Dr. Kider is a phenomenal doctor.The staff are all very friendly, the office is very nice.

Da
Review №43

Just moved here and was anxious to find a dentist, called around and really wasn’t feeling the welcoming vibe until I called here! The receptionist was warm and helpful and helped me make my first appointment in a very professional manner. Looking forward to my first visit!

Am
Review №44

Dr. Keider has provided great care and easy solutions for problems Ive had with my teeth/bite. Very professional and efficient.

Ro
Review №45

I have been going to Matt just after he got out of dental school. I am probably his longest served patient and I would not think of going to any other practice. He is outstanding!

Am
Review №46

By far the best dental office I have ever been a part of. Dr. Keider and his staff have a caring, gentle touch, and are completely dedicated to patient comfort. I highly recommend!

Ca
Review №47

Dr. Keider and his staff are phenomenal. Their customer service was outstanding. I was referred to Dr. Keider and it was good to finally have a dentist that does great work. I would definitely recommend him to my family and friends.

Me
Review №48

My husband and I recently switched to Dr Keiders office! We could not be happier! He is very thorough and honest!! His staff are phenomenal, from the office staff to the hygienists. The office is clean and the massage chairs are awesome!

Va
Review №49

Ive been going to Dr. Keider for almost 10yrs, and him and his staff are awesome and will go out of their way to help you! Ask for Stephanie as your hygienist! Highly recommend them!!!

Li
Review №50

My family and I have been patients of Dr. Keider for 20 years. He has provided great care with professionalism and kindness. His staff is friendly and well-trained. Its like visiting friends when we are at the office.

Ma
Review №51

I came to Dr. Keider through an on line promotion. I found his office to be clean, nicely decorated, modern, comfortable, friendly staff and easy to talk to. Dr. Keider has a calm, down to earth manner with the ability to listen and give options when appropriate. One of my best dental experiences.

Le
Review №52

I highly recommend Dr. Keider to anyone who ask me. He and his staff are very professional and friendly. More than that, they not only care about your dental health, they take the time to get to know you personally.

Da
Review №53

Love going here, very knowledgeable staff. Best experience at a dentist my family has had. Only gripe is scheduling, they are sometimes closed when school is out, so hard to make appointment for kids.

Es
Review №54

Awesome experience with Dr. Keider and his Staff! Tammy is one of his assistants and she is great made me feel comfortable and welcomed.

Le
Review №55

I would highly recommend Dr. Keider and his staff. Everyone is very friendly and professional they are also wonderful with kids.

HU
Review №56

We have been with this dentist for over 10 years. They have great staff and everyone is so nice. Best dentist to ever go to!

Co
Review №57

Awesome Dentist and staff! Very relaxing office. Makes going to the dentist an enjoyable experience, no matter what is being done.

Do
Review №58

Dr. Keider and staff are the best dental office in Winston Salem. I had a problem with a partial, and they took care of my problem and now its perfect. I was in that morning and by the afternoon I was back in business. I cant say enough good things about these folks. If you need a dentist, these guys are great.

Jo
Review №59

Im not usually one to write reviews or gush praise, but I am so happy to have found Dr. Keider and his amazing staff.Before coming to Dr. Keider, Ive had plenty of disappointing dentists ranging from mediocre to straight up bad. From inexperienced assistants, to brutish and heavy handed dentists, to unprofessional banter and borderline inappropriate comments while I was half knocked out on nitrous.So after my last bad experience, I knew I really needed to read some reviews before picking a new dentist. Dr Keider had a small batch of good reviews, but the reviews were all so glowing that I decided to give him a chance. I am so glad I did!Now that Ive been to his facility (which is very nice) about 5 or 6 times I feel I can write a very informed review.Dr Keider is the best. He is very detail oriented (a great quality for a dentist), calm and he has a very positive attitude. He knows what he is doing, and he is very thorough. He is a good communicator and will patiently explain things in detail in a way that is technical yet understandable.His staff is very professional, courteous, compassionate, and most importantly they are extremely proficient and talented. What I really love is the fact that he and his staff have a mutual respect for each other. Do you know how rare that is? This is evident in little things like the way he appreciates the excellent work they do. This goes a long way to making me feel confident that I am good hands, and it says a lot about his leadership.I completely respect and trust Dr Keider and his staff for any procedure; and that is saying a lot considering how fearful I was when I first came here. I no longer am full of fear when I have to go to the dentist. Every time I leave their office I am impressed with them. I feel incredibly blessed and lucky to have found them.

ma
Review №60

For someone with an extreme fear of the dentist, I was treated horribly, then refused service. The front desk staff had a personality that doesnt belong in healthcare, and had no compassion for the level of pain I was in. The dental assistant was pleasant enough, and Dr. Keider was initially kind...Then refused to treat me, left me crying outside the office in excruciating pain. This is the kind of practice that reinforced all my fears about dentists. You couldnt pay me to go back to him. Ive had great experiences for the last 5 years with dentists, but if anyone has severe pain, and a fear of the dentist, DO NOT GO TO THIS PRACTICE.

Re
Review №61

I highly recommended Dr Keider and his staff. I recommend everyone to him because he is good.

Am
Review №62

My husband and I have been going to Dr. Keider for about 15 years. When we moved from Winston Salem to Greensboro we changed Doctors, hair stylists, etc. but there was no way we would change Dr. Keider to someone closer. Sometimes it takes about an hour to get to his office but neither of us mind. Dr. Keider and everyone in his office is like family. I have had a considerable amount of work done from crowns to bridges to tooth extractions and never did I not understand what was about to happen and none of it hurt, which was very important to me!!! I tell everyone I come into contact with how awesome Dr. Keider and his staff are. They are the best!!!!!

Ky
Review №63

I had severe tooth pain. I called Dr. Keider and he answered after hours to give me advice on what to do until Monday. He then fit me in for an extraction on Monday. He did a great job with numbing and the extraction. No pain and it healed well.

Ri
Review №64

Dr. Keider is the best. The staff is outstanding. You are truly cared for at Dr. Keiders office. I look forward to my bimonthly visits. Dr. Ricky Sides

Da
Review №65

I tried other dentist when I moved to this area. He was the best. He is serious about his work.

Da
Review №66

My wife and I are well pleased with the work Dr. Keider has done. My wife has had extensive work done and it looks great.

Ka
Review №67

I was never informed that my dental insurance (MetLife) was out of network. I know it was my responsibility to check but the website said they take most dental insurances and the staff told me that they see a lot of Novant employees. I had made the appointment to have my teeth cleaning done, but they never did that part and said they would do it at my next appointment. I thought this was really weird. I have never been to a dentist without receiving a cleaning first. They performed a dental exam (dentist looked in my mouth and felt my neck) and X-rays- they said that it was covered and I would owe $0 for my appointment that day. I just got a bill in the mail for $50 since this office’s services are so overpriced. Another odd thing about this office is that they have SODA and COOKIES in the lobby for their patients. Weird. The office staff did seem nice and the dentist himself was nice, I just didn’t get a good vibe and office didn’t gain my trust.

Gw
Review №68

I need a great dentist to see me right away, due to the fact of teeth hurting. Got me in the next day. Treated me with respect and no judgements. Waiting to hear back from them on estimates...

Ai
Review №69

Dr. Keider is kind and gentle with all of his patients. I love the family atmosphere and even my children are comfortable here!

Ch
Review №70

Great place, great people, fixed my nearly 20 year old bridge mess and made it look great. So happy I found them!!!!

La
Review №71

Excellent! Super nice and attentive. Office staff is awesome as well :)

To
Review №72

I have been a patient of Dr. Keiders for over 15 years. Everytime you visit his office you feel like you are a part of a family. They are very knowledgeable in what they do whether you are inquiring about your services, your account or making an appointment. They strive to make sure you understand and are comfortable in every aspect of your visit. They have the most up to date equipment, right down to the massage chairs and tvs that are in every room. I would recommend this office to anyone.

Pe
Review №73

So, why do I use Keider DDS: Caring Family Dentistry for my own personal dental needs and services? There are many reasons but here are just a few that top the list: Genuine caring, competent, friendly, highly qualified professional dentist; Outstanding warm and friendly team of healthcare professionals that make up the staff and their tedious and harmonious support of an obvious goal of superior customer satisfaction; Awesome and incredibly beautiful customized state-of-the-art dental facility that is well organized and operated, very professional environment that is meticulously appointed with only the latest in technology, equipment, and tools of the industry, yet it is still very comfortable, inviting, and gives a feeling of the “family home” from the time you first enter into the check-in and patient waiting area of the lobby; The one-stop shopping experience is a real plus! Due to Dr. Keider’s qualifications and expertise in so many specialties of contemporary dentistry, there is rarely ever a need for referral to other outside specialists and top quality treatment is never compromised; Cost-effective and efficient treatment plans customized to meet customers’ specific dental care needs; Great communications system and patient follow up. This personal review is coming from one who is now retired from a very long career in the healthcare industry and more specifically, healthcare education. Keider DDS: Caring Family Dentistry is the place to go if you want only the best for your dental needs and services.

Br
Review №74

Best dentist and staff Ive ever been too!

Lo
Review №75

I love this dental office. My 5 year old son was traumatized from awful experiances from 2 different pediatric dentist we had previously gone to. The whole staff at Dr Keiders office where very profecional and understanding to us. My son walked out saying he is no longer scared of the dentist :) I only regret not coming to them earlier.

Fr
Review №76

These folks are great! Pick an area. Great! Enough said.

Pe
Review №77

Very rude and sarcastic receptionist.

Eu
Review №78

I have been a patient of Dr. Keider for almost 20 years and the professional care that I have received from the entire staff over the years is why I remain a patient.

Lo
Review №79

Caring and professional.

An
Review №80

Great dentist and staff!!!

Ja
Review №81

Great Place!!!!

Information
51 Photos
81 Comments
4.8 Rating
  • Address:3610 Westgate Center Cir, Winston-Salem, NC 27103, United States
  • Site:http://keiderdds.com/
  • Phone:+1 336-768-0480
Categories
  • Emergency dental service
  • Dental implants periodontist
  • Dentist
  • Cosmetic dentist
  • Pediatric dentist
Working hours
  • Monday:Closed
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–1pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–1pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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