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Malloy Toyota
400 Weems Ln #3609, Winchester, VA 22601, United States
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Malloy Toyota

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Al
Review №1

You guys are awesome! Thank you for always getting my tires ordered fast and installed same day! I know you guys are super busy, but I appreciate how quickly you all move! (Ive had my car since the end of June, and have had to do two new tires... Not the tires fault, just how the roads are these days!!! )Malloy- you guys have excellent parts team members, and outstanding service reps! And please tell every mechanic/tech that they are appreciated! They work so hard! ❤️❤️❤️

St
Review №2

Awesome experience everyone was very polite and eager to help. Samantha was a great sales person and was very informative. The least stressful car buying experience ever, they made things simple quick and easy. Thanks guys I love my new truck!!!!!!!!!

Jo
Review №3

I AM IMPRESSED BY THE PROFESSIONAL ATTITUDE OF ALL THE EMPLOYEES, AND THE PERSONAL ATTENTION TO THE CUSTOMER, AND THE HELP THEY OFFER. MALLOYS SHOULD BE PROUD TO HAVE SUCH A GREAT TEAM AT THIS DEALERSHIP. BY THE WAY, THE TRUCK IS GREAT TOO.

As
Review №4

Purchased a new 4runner today from Bryanna who was excellent to work with. Most definitely would go through her again for another purchase. She made everything as smooth as possible. All of the staff there are on top of their game and very friendly as well as helpful.

Te
Review №5

My experience with Malloy Toyota has been a great one, all the people there are very professional and quick to help you out. They are straight up and honest with you and do their best to get you the car of your dreams . Ive bought 4 cars from them and will again in the future . The great thing believe it or not but they actually stand behind the products they sell and are ready Incase anything happens. Love these people, they are great place to get a very nice vehicle.

Do
Review №6

The service department at Malloy Toyota is fantastic. They are capable and accommodating, and the folks there will take great care of you and your vehicle. I have used their service department to provide both routine maintenance and larger projects on my older, high mileage Toyota. They help keep it running in great condition! The customer facing service crew provides scheduling to suit your needs and addresses your questions and concerns in a professional, pleasant manner. In particular, I have been impressed by Steves capabilities. His customer service skills are excellent and he is a wealth of information. The vehicle technicians have always been attentive and quite capable while performing service, illustrating their high levels of competence, training and experience. If you want a simple oil change, rest assured they will look over your vehicle for any issues. While some folks may enjoy a 20 minute oil change, many of us prefer to have service done right, not fast. If you want a shop that is fair and knowledgeable, give Malloy Toyota service department a try. They have earned my business and loyalty, and Im confident they will work hard to earn yours.

Pa
Review №7

Friendly staff & did a good job. Only minor gripe is that apparently the online appointment system doesn’t actually update the staff that you have an appointment. So when we arrived for our 3:15pm appointment on 8/30 we were told there was no record of an appointment (appointment was made via their online system on 8/29 at 12:15pm and an email was received from Malloy Toyota 4 min later confirming the appointment). Fortunately we were able to show the email confirmation to prove the appointment was legit and, knowing the staff is very accommodating, they probably would’ve worked us in anyway.

Jo
Review №8

I have a 2020 4runner Ltd. I went to Malloy Toyota, Winchester.. to get the 20k service. I walked in with the expectation of setting up an appointment. Sure, we can do it right now while you wait.They were efficient and kind. Car came out clean and they read and completed the service as written. Wow, this dealership is customer oriented.Thank you Malloy. 🤠

lu
Review №9

I purchased my Camry at Malloy Toyota in April. It was an easy quick process with the help of Tray, sales associate and Dustin, sales manager. I had my first service appointment on Saturday. Matt was courtesy and professional. My service was thorough and quick, less than an hour. I highly recommend Malloy Toyota.

Hu
Review №10

Assessed vehicle and found no issues. Replaced transmission fluid and changed oil. All was done efficiently and on time.

Sc
Review №11

The Malloy Toyota service department is very reliable and helpful. I made an appointment on the website for scheduled maintenance and they were not only done early, they saved me time by telling me what services were actually needed and which ones were not. Great experience - I highly recommend for anyone in the area.

fe
Review №12

We went there trying to get a Jeep trailhawk and they sold it out from under us.. plus they didn’t want to fix what was wrong with it.. so we went to malloy ford and got a much better deal and had no problems getting in a newer car!

Do
Review №13

The service people in the maintenance department were friendly, fast & efficient. I was there for an oil & filer change, & tire rotation; they finished in less time than expected. I received a friendly call promptly when they were finished. As soon as I had dropped my car off at Toyota to be serviced, I promptly recurved a shuttle to go to the store. After my shopping, the shuttle was waiting patiently to pick me up before our agreed time & the driver was so pleasant & so helpful to help me with loading the groceries into my car. As soon as I got to Toyota I was able to quickly pick up my keys & head out.

Mi
Review №14

I am a customer who has experienced great service from the Service department. In addition I purchased three vehicles over the years and the salesmen were helpful . No pressure to buy each time I needed a new vehicles. Which I appreciated. Scheduling for service is easy.

Fr
Review №15

I brought my Camry in for the 2 year Toyota service and it was completed efficiently in the time I was told. Steve is very friendly and processed the scheduled visit quickly. I looked around the dealership and was asked if I needed help. but no-one was pushy, just friendly.

El
Review №16

The service department has very friendly and attentive, knowledgeable staff. The mechanic that serviced my car did a thorough job. Even discovering that a rodent had chewed my cabin filter. Filter was changed and area was treated. Thank you. However...I would suggest that you add a glass door to the childrens play area. Require that it be closed when occupied by children and be supervised by their respective adult. The noise from two mostly unattended children was disruptive and very loud. Their mother was outside using a cell, or just not in area. I stepped outside and so did several other people. I would have stayed outside but it was too hot. All of your patrons should be comfortable while waiting for their vehicles to be serviced.

Rh
Review №17

I called late Saturday morning to see if they did state inspections on Saturdays. I was told they did. I got there at about 1 or 1:30 that afternoon. While my vehicle was in there for the inspection, they discovered that there was a a recall which required a software update. They let me know I would be there a little longer than expected. They got it all done in a timely manner and I was ready to go shortly after that.Thank you to the service desk staff as well as the technician that did the inspection and software update.

Le
Review №18

I have been treated like a king at malloy Toyota. I have taken my truck for service there every 5,000 miles..i have 35,000 now.I have not had a problem with them ever...

Al
Review №19

We had the pleasure of working with Justin Kissi today on the sales floor. It was than a less than ideal situation leading to the vehicle purchase, but he was so kind and understanding. He took as much time as we needed to get everything set up and walking my son through his first car purchase. You dont meet many sales reps like him and hes a great asset to the Malloy family. This is the second time weve bought a vehicle here and each experience has been great. Thanks all!

Me
Review №20

Max DeCarlo is a wonderful salesman and really helped me find the best replacement for my van - I have the car of my dreams!

ma
Review №21

Great sales dept.Service dept needs some tuningIf you find dirt or grease after servicePlan on washing it yourself. I had to wash mine after service felt left smears after cleaning.Update...no response from service dept ???Looking for different service dealer....8/20/21Spoke with rep everyone is really sorry and although I appreciate thatno one is concerned about making things right or what it would take to make this customer happier.Pretty much it..........

cy
Review №22

Worked with a great guy to get my deal. I was in a hurry because I had some family business, and they did everything in their power to accommodate me. The Sienna is awesome. Thank you Trevor for a great experience.

Bo
Review №23

Salesman wasn’t pushy and we worked out a deal where we were both comfortable at. Will go back again

Br
Review №24

I normally dont post reviews but I feel like I need to express my extreme satisfaction with Malloy Toyota of Winchester. My salesman was Justin and he made the whole process so easy, the car was ready to look at when we got there, answered every question I had and was patient even staying well after close to make sure we were set and satisfied. I also know that the market for new cars is crazy and dealerships can turn away customers that ask to much but Charles as the Sales Manager did the absolute best he could for me and worked with me to close the deal. In NO way did anyone use pressure tactics or tricks to make it happen. They gave an extremely fair market value on my trade and worked every aspect of the deal to make it work. Danielle in Finance was extremely nice in explaining the options and made the entire back end part of the deal a breeze, it was the most comfortable finance meeting I have ever had. This dealership gives you the respect and the attention that many other dealers will not. I will recommend Malloy to everyone and will purchase my next Toyota from them. I have already ordered some accessories and talking with the Parts department they are as equally as respectful and helpful.

Mi
Review №25

The best dealership. Customer service are so friendly and easy to talk to. I can ask any questions and get honest answer - Thanks

Ma
Review №26

My experience w/ Mallory Toyota service department had been way less then satisfactory! I bought a 2021 Tacoma and around 20,000 miles I noticed on certain humid days that their would be water dripping onto the passenger side floor, coming from under glove box area. Service department worked on it but did not fix problem! I took it to service department again, this time a technician witnessed the leak, but I had to schedule for a loaner vehicle before I could leave it to be worked on. Left vehicle for a couple of days and basically was told that since problem couldnt be replicated that they didnt know what to fix! This problem doesnt occur except under certain humid conditions after driving vehicle under certain driving situation. Was told that it might be normal weather condition that might cause it! A hurricane, tornado is an abnormal weather condition but water leaking onto a passengers feet sometimes w/ A BRAND NEW TRUCK IS NOT NORMAL!!!!.

St
Review №27

Justin was extremely helpful with the buying process. Knowledgeable with vehicle and called me when the car I was looking for came in. Would highly recommend. He is an asset to Malloy. Highly recommend.

Pa
Review №28

Sam Achter the service manager was great helping me with explaining what my daughters car needed. If you don’t understand Sam will take his time in explaining the issues clearly. Sam has a great personality when dealing with people like me who gets easily frustrated. I highly recommend Malloy Toyota my mechanic was awesome.

Ca
Review №29

I was visiting family in WV when my 2020 Highlander needed it’s first maintenance check. Malloy Toyota was the closest to my location. They scheduled an appointment for me, took me in as soon as I arrived, and completed the maintenance in less time than they promised. They were great! Kind, courteous, ready to go, and someone met me at every turn and welcomed me. I highly recommend them!

Ci
Review №30

Went “window shopping”and Kareem helped me into a beautiful RAV4!! Everyone at Malloy was wonderful, no pressure at all from him or anyone! For the 1st time I had an awesome experience at a dealership!! I highly recommend Kareem and the staff at Malloy for your next car or truck!! I’m a Happy Girl!!

Ch
Review №31

Steve always takes good care of me and my vehicles. He is thorough and takes his time to explain what was done and what we might need in the future.

Ji
Review №32

The finance process went smooth until the end when I was asked to sign off on the Sealant Protection that I did not order. Finance person said too late it was already on the care. I contacted Alex Coleman Used Car Sales Manager and he made it right after an apology. I appreciate the quick refund without having to go thru a bunch of hassle. That is customer service, thank you Alex Coleman at the Winchester Malloy Toyota.

Ch
Review №33

I purchased my vehicle here last week and everyone was so helpful and wonderful! If youre buying a vehicle here, go see Tom! He made the car buying process so easy and enjoyable! I highly recommend Malloy Toyota!!

Ch
Review №34

The experience I had at Malloy Toyota was great! Sam was knowledgeable, polite and did an amazing job answering any of my questions and getting me into the car of my dreams with the payment Im comfortable with. All team members were friendly and the experience I had was better then any other dealership that I have previously been too.

Fr
Review №35

I bought a new C-HR at Malloy today and had a really good experience. Like most things in life it is the people that make one dealership stand out from the rest and there are some fantastic people working at this place. My salesperson Devon was incredibly patient and helpful. It took me a few days to decide what I wanted to buy and he was there to answer all my questions without being pushy. Devon was the reason that I made this purchase from this dealership.

Jo
Review №36

The staff were able to help with all my needs today! They were polite and found a way to get me what I came there for. The parking lot was open and easy to see the cars, and the salereps allowed me to go on an extended drive with the car. I am grateful to have went to this dealership today and save me the trouble of bouncing around. Thank You Malloy Toyota and thanks to all the Sams that work there.

Je
Review №37

Sheila was very responsive in answering all my questions regarding my car. Service performed on my vehicle was done in a timely manner.

Je
Review №38

The front desk member was extremely polite, brisk and efficient in taking my initial information. The only drawback was the amount of time I had to wait for my CHR to be inspected. Great job on the professionalism and caring attitude.

Am
Review №39

Malloy Toyota made buying my new car quick and painless. The friendly staff made it a great experience. I’m very happy with the turnout, would definitely buy from them again.

Tr
Review №40

Super helpful service! I blew a tire and they got me in the same day, put 4 new tires on, fixed my recall warranty work, gave me a state inspection, and had it all done so I could drive it home the same day.

Li
Review №41

Always good service! Easy to make an appointment and very efficient and fast service. Very pleasant staff!

An
Review №42

Bought a $20,000+ car from this dealership that ended up having serious issues. Took a road trip with me and my family and got stranded hours away from home. Really disappointed because we were reassured that it was in great working condition.

Da
Review №43

Staff is friendly, mechanics are honest, work is of high quality.

Ty
Review №44

So far, all my maintenance checks have gone smoothly and as expected. I was given accurate wait times and no surprises along the way.

ja
Review №45

Recommend to anyone searching for a great car and salesmen that will work to get you the best deal. Zach was huge help and made sure I was able to leave in new car was expecting to get used. Just ask for him and he will do everything he can. Thanks for great service from everyone there.

Er
Review №46

Employees were friendly enough. When making the appointment on the phone, the associate told me it would be a 45 to 60 minute appointment, however, when I got there, I was told it would be a 75 to 90 minute appointment. That was disappointing as I had to wait one and a half hours, which threw off my schedule for the remainder of the day. It would have been nice if they could have vacuumed out the car while it was in the shop. That’s a courtesy service I’ve always been grateful for.

Sh
Review №47

Upset is an understatement from dealing with this dealership. We had to take our 4runner to this dealership 3 times in a week span trying to get an issue fixed while on vacation. Needless to say that it wasn’t fixed the first time or even the second resulting in me and my family being stranded and not able to attend a loved ones funeral several states away due to this service departments failure on completing their job. We spent a small fortune getting my car fixed along with many plans messed up and money lost due to their negligence. Skip this place and go to another dealership. It is not worth the headache. The parts guy named Sam was nice but the issue wasn’t him it was the mechanics not fixing what was needed as well as prolonging our trip making us spend even more money. After pulling up to the dealership and seeing our vehicle still in the parking lot and not being worked on after an hour of them being open made matters worse. We waited for three hours with our twin toddlers in their lobby to get this issue resolved. Praying they FINALLY fixed it so we can get the heck out of this place. Our experience was terrible.

Te
Review №48

Quick service. In and out of the dealership in no time!

Te
Review №49

Wow! I was very impressed with how quickly I was able to make a deal that I liked. Everyone was friendly from start to finish, and Sam worked hard to make sure I got the deal I wanted! Excellent customer service!

My
Review №50

Great service! Found truck I wanted with no bs involved and negotiated and camebto terms quickly. Highly recommend for anyone looking for a great deal!

Ry
Review №51

Everyone at Malloy Toyota, Winchester is extremely polite and well-spoken. My appointment was at 9:45 and they were finished up at 11:30. Nice and quick!! Will be back again.

Me
Review №52

*******This was our first experience with Malloy Toyota in Winchester and first time buying a car from home. We could not be more happy with the entire process. Justin, our sales rep went the extra mile to get the best deal for our family. I HIGHLY HIGHLY HIGHLY HIGHLY recommend to anybody in the market for a new or used Toyota to check Malloy our first!! Justin made the entire process so easy. Thank you to the Malloy Team. We will be back in the future if we have another need for a car.

Da
Review №53

Easy in and out service friendly staff.

Ch
Review №54

The service was fast but they didnt check all the fluids. I purposely left the washer fluid level low to see if they would fill and they didnt so what else are they not checking

Ch
Review №55

Timely, speedy service. The waiting area is comfortable but I wasnt waiting long. Got in quickly when I requested an appointment. Only con is there arent many open spaces to park a vehicle while awaiting service.

Na
Review №56

After some difficult experiences talking to dealerships, Malloy Toyota was a breath of fresh air. Over the phone, Kevin Linn was open and honest, and was able to give us a very competitive deal on exactly what we were looking for. He made it seem like his pleasure to help us out.When we arrived to sign the paperwork, George Harman took over. He was jovial and relaxed, and importantly, he didnt try to add any costs to our purchase. They did offer a few things I declined, like third-party cleaning services and extended warranties, but they werent pushy about it. The price we negotiated with Kevin Linn was the price we paid at the end of the day.I would recommend them to anyone

Ro
Review №57

Quick and Great service! Check-in was fast and the service team was courteous.

No
Review №58

Ive used there service for 4+ years...always courteous...no problems with service...reliable and dependable...i dont use the Toyota dealetship in my town...i drive 22 miles 1 way just to get my vehicles taken care of

Du
Review №59

Malloy Toyota made my vehicle purchasing experience enjoyable. The staff exceeded my expectations. I felt like I was part of the family. I shopped around multiple dealerships and no one could beat their price. I recommend this dealership to anyone looking for a great deal from honest people.Update: I just finished driving my 2020 Tundra from Virginia to Alaska pulling a 4,500 pound travel trailer. The Tundra pulled the trailer without issue, handling the climbs and descents easily. I continue to be impressed with this truck. I posted some photos in the Badlands, British Colombia and Alaska.

Br
Review №60

It was great! The service center was clean and had a childrens corner which was amazing! The employees were informative helpful on the ball. I asked for a repair estimate and in 30 or so mins thats what I had and on my way! Thanks Shiela for the directions to Steve who helped and got me checked. And thanks Chad for all the wonderful advice on what was needed! My whole family has always used Toyota! Very honest and trust worthy! 👌🏻

Ch
Review №61

THEY DID CHARGE ME THE MSRP OF 2000.00,BUT Im in love with my XSE-....THANKS CHANCE!JUST MAYBE ILL GET A REBATE ON MY CAR?

Sa
Review №62

Called Malloy to price a part for my Tundra. While I will no long have work done by Malloy I THOUGHT I could reasonably buy parts. I was wrong. I priced the cost of a new wheel bearing and was quoted $543. I called 2 other toyota dealerships in the area and both quoted me a price that was more than $100 dollars less.

ri
Review №63

I really recommend this dealership. The staff is really friendly and professional. George helped me with my Toyota Corolla he is really friendly and professional and Thanks to Robert from Finance department.

Br
Review №64

Employees are very friendly and helpful. The service is great and trustworthy. I will continue to get my car serviced here in the future with the great experiences I’ve had so far.

Da
Review №65

Easy to schedule service online. Car was done on time. Great service!

Br
Review №66

I had my truck serviced and the tech checked the sheet stating he hadnt bother checking my spare tire, I now have a low tire light and without putting the truck on a lift I cannot check it. When I phoned in I was told not to jump to conclusions and to bring it back. Also, the tech left off my value stem caps.Why should I have to go out of my way to run all over to follow up when if Malloy had done the job I paid them for I wouldnt be having this problem

Yo
Review №67

While I can appreciate the attentiveness performed in getting my state inspection done, I did have one criticism I believe would’ve dropped my rating down to a 2 star. I awarded a 4star because I have to highly commend the staff at the service desk for their professionalism. Also thankful for the speedy services rendered by the state inspection staff. My wait was one that hasn’t been matched by other places I’ve took my vehicles. That said, I was really blown away by the costs recommended for replacing low beam, high beam and fog lights. $275 for stock halogen bulbs with labor to install 6 light bulbs I found to be super SUPER ridiculous that I had to laugh. Only because they had been swapped to led bulbs (which had been DOT approved leds, but I won’t argue about it if the state inspector would prefer the stock halogens). While I understand that we had a tropical storm in the area, no rain warranted justification for that cost recommendation. The low beam and high beams combined take 7 minutes at most, without the need to lift the 4runner or anything. Actually by far the easiest bulbs to attach. While I agree that the fogs may have pose a challenge, at most 10 minutes for someone that hasn’t gone through the trouble of removing 5 10mm bolts. Mind you I still had the factory bulbs on hand. Same Phillips bulbs they would’ve probably used which are readily accessible anywhere else for way less if you only assume labor costing around $70-75 hour. The bulbs maybe a total cost of $30 at $10 a pair when bought at the nearest store. I went to change the bulbs back myself, in the rain, took the vehicle back and got my inspection passed. The brakes recommendation I was aware would need changing soon and them spotting just that does show that some care/interest was provided with the service aspect. So in the service sense, they definitely exceeded. The up charge for changing my DOT spec’d leds on a technicality back to the same factory bulbs however I thought was a bit steep. I just laughed it off again, they looking out for themselves but still. Bit much. Beyond that, thanks for the services rendered. Each time(besides this charge recommendation) has been a pleasant visit.

Ri
Review №68

I took my truck in for a recall. I also asked for the state inspection, and pricing for a spare tire and retaining equipment to secure it. The recall work was completed, a Toyota courtesy inspection was done, and no pricing provided. I still have to get my truck inspected, and have no idea what the spare tire and equipment will cost. The recall work was completed to satisfaction.

Ro
Review №69

Great people and great work. You guys rock. Thank you.

Mi
Review №70

I live 100 miles from the nearest Toyota dealer, so when my Sienna started behaving very weirdly, I took it to a highly recommended shop near me. Thy were stumped. So I took it to 2 others nearby, and each of them was stumped as well. I called Malloy Toyota, and they were very helpful with email and phone support--no charge. When nothing worked, I had the car towed to them.They found the problem that eluded everyone else--an intermittent short. The service writer told me the problem, and offered to fix it at a certain price, as well as suggesting several other repairs that they felt might be needed soon. When I said that I couldnt afford those right now, they made no further effort to sell me those repairs, and then fixed the problem at no extra charge! *Very* honest, *very* competent, excellent customer service!

Me
Review №71

Justin was absolutely the most amazing sales person ever! Highly recommend him if you’re looking for a new vehicle 🚗

An
Review №72

Everyone goes out of their way to make certain everything is done right and that you are pleased and you get the best deal possible

An
Review №73

At Malloy Toyota, they are the best!I had been considering a new car for a while.My 16 year old truck had always been reliable but was 16 years old and finally needed major repairs. And wasn’t running.I called a friend and Malloy was recommended.Tom from Malloy Picked me up at my home and brought me to the dealership.I had researched Malloy that morning and was impressed.Tom didn’t do any of the salesperson stuff that annoys me.He was very personable and maybe reading me well, stuck to the facts and professionally answered all of my questions.After I answered his questions, he was very intuitive and took me to exactly the car that fit my criteria.It was perfect. After test driving it, I was sold.No wasted time.Roberto in finance was also, personable, professional and efficient.Again, no wasted time, only good information and great service.I thank everyone at Malloy.I really like my new Camry

WI
Review №74

Work was done well. However, I made an appointment for Tuesday at 8:15 a.m. and at noontime was informed that not only had the work not been done but was being bumped to the next day because other emergencies had superseded mine. No point in having an appointment tent. Also, drivers side floor mate was filthy when car was picked up. Not the quality of service I am used to from this dealership.

Be
Review №75

Excellent, fast service. Employees there to answer concerns. Thank you

Br
Review №76

They were amazing! So many staff worked together so we could leave there with a new car. We went to Mazda and Honda before giving Toyota a try and nobody at those seemed like they even wanted to help us. Boy was the atmosphere different here. Offering you drinks and snacks. What a great car dealership looks like!

Jo
Review №77

In and out for oil change and tire rotation in 20 minutes. Excellent!

Ja
Review №78

This was our first service after purchasing our used corolla. At the purchase I had purchased every additional item/ product available for extended warranty purposes. This included free oil, tire rotation, and general service. My daughter was shocked she was billed for the first such lube services. I called and spoke to Sylvia who quickly rectified this. Im now waiting for a refund check.Will consider a higher rating once this is totally resolved.

Ri
Review №79

Great service department. I will definitely continue to be a customer.

Je
Review №80

I love the attention to detail, quick, painless experience we had. Sam was an outstanding sales Consultant.

Ki
Review №81

They were very accommodating, attentive, and listened. Getting appointments with them has never been a problem.

Ja
Review №82

I went here to drop off my car for service and my girlfriend picked me up, before we left we walked around looking at some of the vehicles for sale. When a sales rep came out and greeted us and showed us around. As we started to head back he started hitting on my girlfriend. At that point I turned and walked away with my girlfriend. Another rep saw us across the lot walking away with the first rep still fallowing and trying to talk to my girlfriend, the 2nd sales rep came over to help redirect things but it is a bit late for me. Would not recommend the sales experience here. Toyota’s are the same every where just go somewhere else.

ga
Review №83

Sam is the greatest thing since sliced bread I would never go anywhere else for Toyota service. They are professionals and go above and beyond to make sure I am taken care of.

Ch
Review №84

Steve and the staff were very polite, responsive and helpful! They will get my business for any future Toyota purchase as well! Great group of folks that actually care!

En
Review №85

5 stars are not enough for Malloy!!! I found them in our search for a Toyota Tacoma that had. 6ft bed for my husband. Of course he had many other specifics that he was looking for such as color and package and we literally had been to many different dealerships and no one could produce what we wanted until we found Malloy. The customer service from start to finish was absolutely astonishing! The GM (Jay) was right on it!!! He found us the exact vehicle when no other dealership could find what we were looking for. He was very responsive, courteous, personable and all around awesome to work with. So we were pleased and happy to do business with them! We purchased the Tacoma and while we were there he spoke to me about my current situation I was in with my vehicle which was carrying a 17% interest rate to which I was very unhappy with the van I had and I had even been paying over my monthly payment but was not going no where with my loan! He the very next day contacted me with a 3.90% interest rate on a brand spanking new van that is the best vehicle that I could have ever asked for!!! I literally feel like a queen now thanks to Malloy, all because of the hard work from Jay and Kare!! If you want to buy a car whether it be new, pre-owned or used Malloy is definitely the place to go to be treated with the upmost respect and they truly are jot your typical salesman out to get the $$$$. Please please please I encourage you to choose Malloy for your next vehicle purchase and I promise you will not be disappointed!! I want to also add that the whole entire team there was extremely professional, respectful, compassionate, down to earth and literally I could go on and on! Please again choose Malloy Toyota for your next vehicle purchase if you want to get the best buying experience!!!!!!!!! Awesome awesome awesome!!!

La
Review №86

I am very pleased with my first service call at Malloy for my new Toyota. The wait time was reasonable and the staff was professional and friendly.

Sa
Review №87

Was skeptical about the dealer. But after working with the sales crew and the leadership they took care of me. I felt like I was a Valued customer. Ive purchased 3 cars from malloy and every time Ive enjoyed it. to the point not only would I recommend my friends and family to come, but Id come with them. Because I feel like a VIP.

Ll
Review №88

Easiest folks to deal with that I have ever met . Sold a truck, took about a half hour, fair price paid . Every one was very professional and nice . Would use their services again.

LA
Review №89

Was on a trip back down south when my temp light came on. Checked into Malloy and people there were awesome! They did everything to help me get back home.

Cr
Review №90

Great experience with Trey at Malloy Toyota! It was one of the best car buying experiences we have had. Thanks!

Ga
Review №91

Awful smell when I got my car back. Fantastic service! Nice ride to the mall while waiting. 6 hour appointment, but that was my choice to get all done that popped up during initial inspection.

Me
Review №92

Bryanna and the people at Malloy made my buying experience easy and enjoyable. I would recommend them for a new or used vehicle.

Al
Review №93

I arrived 30 min before my appointment and I was out 30 mins later the process was easy and painless

de
Review №94

Very pleased with the service! I will definitely refer all my friends and family.

Ji
Review №95

On time and great service. Always treated with respect.

Br
Review №96

Sam and the team were great to deal with! Highly recommend this dealership and the great people that work there!!

Li
Review №97

I have purchased several vehicles from Malloy Toyota and each time the overall experience was exceptional. My sales rep Max, who helped me purchase my last two vehicles was friendly, knowledgeable and made the process fun!! Everyone at the dealership genuinely cares about customer satisfaction and Im confident that I was given the best price for my trade-in and my new vehicles. I give this dealership the highest recommendation possible. When you step in the door, you feel like you are visiting family. I will continue to purchase my vehicles from this dealership.

Br
Review №98

Cassie was so great, super nice and personable and worked hard to get us what we were looking for! We had such a wonderful experience! Ahmed in finance was great as well! Five Star service all the way around!

Ma
Review №99

As always, prompt service, clean and welcoming wait area and staff is always very pleasant and helpful!

Me
Review №100

Great job! Keeping my 2008 Prius alive and well. 😊

Information
73 Photos
100 Comments
4.2 Rating
  • Address:400 Weems Ln #3609, Winchester, VA 22601, United States
  • Site:https://malloytoyota.com/?utm_source=gmb&utm_medium=organic&utm_campaign=gmb&utm_content=gmb
  • Phone:+1 540-678-1791
Categories
  • Car service
  • Car dealer
  • Car repair and maintenance
  • Toyota dealer
  • Oil change service
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–7pm
  • Sunday:11am–5pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
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