Wonderful experience. Paul made buying a car from them very relaxing and enjoyable. He was very helpful in answering all of our questions and concerns. Would highly recommend them to family and friends.πππ
This is the first car that I have purchased on my own. They made the experience so easy, fast and nice I would recommend them 100% to anyone.It also helps your credit score. you can buy extended warranty with it so itβs a win-win! And Jack will go above and beyond to help you.
Great customer service, fastest experience Iβve ever had in a dealership. Definitely coming back again next time Iβm car shopping
Priscilla helped me get my first car almost three years ago and gave me great customer service. I saw her again to trade in that car for a newer one and was a great help! She even told me how proud she was of how far Iβve come. I really appreciated that. Thank you so much!The receptionist soon as I walked through the door was also a sweetheart. She helped me with getting the paperwork started while I waited. She would come and check on me every couple a minutes to reassure me they didnβt forget I was there.This place has a great team and Iβm so happy I came back!
Priscilla and the staff at car credit nation was very helpful in helping me purchase my first car. Priscilla was very knowledgeable in her area of work she made it easy for me to understand the buying process and provided me with great options to deal with my car payment. I am very satisfied with the service I received at Car credit nation
EXCELLENT SERVICE DEPARTMENTMy car was in shambles and I had little hope of it working again, but man they exceeded my expectations. Not only did they get it fixed when no one else would but Jose, Terry and Jacob all went above and beyond. They stayed late multiple days, kept me very informed the whole way, and even explained to me exactly what the problems were in detail and ways to avoid causing them in the future. Couldnβt ask for anything more from a shop.
Jack was very helpful and made the process go smoothly. This is my 3rd time working with them. 10/10 would recommend Car Credit Nation
We came looking for a van as we are expecting a little girl soon. We had a wonderful experience with Jack and Car Credit Nation. The entire process was transparent, I couldnβt have asked for a smoother transition! Everything was clear and done with the utmost honesty. Thank you for providing us w our new and great condition family car. If youβre looking for a friendly and honest dealership this is your place.
I was really nervous to buy a car this way. Priscilla made the experience very easy. I was impressed with how very friendly everyone was. It turned out to be a great experience.
Love the staff. Iβm in love with my selection
If I could give them a zero rating I would. The only reason why theyβre getting one star is because Priscilla, my sales consultant at the time was very helpful and really nice. Otherwise this company claims to be a Christian based company, it very well might be but this woman βErinβ harasses me if my payment isnβt made exactly every Friday. To the extent where Iβve had to block her emails and more recently the phone number she texts from. I am so saddened by the fact this company sold me a vehicle that was only worth $4-5k max at a price that was over 12k. Not to mention itβs missing a seat belt buckle completely! I understand I purchased a used car but for $12,000 it should at least have all seat belt buckles. PLEASE AVOID THIS PLACE ONLY USE AS A LAST RESORT.
Veronica was helpful and Priscilla was GREAT. The overall car buying experience was pretty good but the virtual paperwork part was so frustrating π₯Ί anyway, we made it through it and now have a great car we are super happy with so THANK YOU!
The sale person was very good at his job. We was very pleased with the overall performance of the whole team. I will say that the sale person Jack is a asset to your company. Thanks Bobby and Marybeth
Great place! Wish i had known about them sooner! I was able to get a car same day, and relatively fast!
They were extremely rude and they sell extremely overpriced junk. 0/10 I wouldnt let my dog buy a car from here.Edit: I was not purchasing a vehicle, my mother was.Edit 2x The owner of the establishment doesnt respond well to criticism. His sales rep tried to put her in a Kia Soul with an astronomical amount of miles, worn head gasket, and lifter tap from hell. So my statement stands, their cars are junk and I recommend anybody that reads my reviews to take their business elsewhere. Ray over at Smoot Auto Center gave us a way better deal at half the cost.
Priscilla is awesome! Shes an honest and caring sales lady. This is my daughters second time purchasing a car at Credit Nation. Shes ecstatic over her new SUV and Im happy for her. Thank you Priscilla for making our experience a good one! Also, thank you Madelyne for your kindness as well!
Even though it has been a long and exhausting day, since the concierge was full of people, we appreciate it. infinitely to Jack Keller Excellent service and professionalism. We not only left there with the car we wanted, but also with a pleasant shopping experience. Recommended 100%.
Jack was nice and very helpful. He helped me get the car i wanted. I couldnt be happier with it.
If I could give no stars, I would. DO NOT buy a car from these people. They are the worst to deal with. Bought our car here and it broke down. Theyve now had it for three weeks and everytime they say it will be fixed a certain day, that day comes and they find something else wrong. And even the warrenty they sell pretty much does nothing. Oh and dont even get me started on them ordering the wrong parts half the time. And if you read through most of the other bad reviews youll see what I mean when I say rude . Stay clear!Edit since they wanted to respond: first it was the belt, then the vaults, now we got the parts in your vehicle and its still running badly. We think a piston hit a valve. We are going to have to order a head gasket and valve job. Its been 3 weeks. The car doesnt have to be under my name. Its the fact that its been 3 weeks with no car and not getting anywhere.
Was a smooth process, jacob was fantastic, he couldnβt have made buying my first car any easier and any less stressful. heβs very knowledgeable and answered any and every question we threw at him. HIGHLY, HIGHLY recommend jacob when coming to car credit nation π
I had a great experience. Jack is one of the best salesmen you could ever meet. No pressuring into a car. He was super nice and I really appreciated him when he followed up with me right away when found out a car I wanted was ready and could be sold. If you are looking for a car, I highly recommend this place and ask for Jack. Great salesman!!!!
I have a very pleasant experience at Car Credit Nation purchasing my very own car today!
Gret Experience for my best car to date.
Nice selection of vehicles and if youre struggling credit-wise you can definitely get financing.
I had a great experience with everyone who helped me out no hassles they even helped me get a new ins policy very happy with my purchase and experience..
Jack was so nice in helping us get a truck 2008 Colorado. I really like their motto on tag Jesus is Lord. Everyone was so nice and helpful β€π
Went in with no clue what I was doing and only knowing I wanted a small car. At 4β9β trying to find a car that I can see over the steering wheel without setti in a pillow or cushion is almost imply. Jack was AMAZING! He takes me through everything and was thorough as well as reassuring. I really appreciated all the time he took with me to help me purchase my first car from a dealership. I highly recommend them if you are in need and your unsure about what you can get or what you can do. Iβll definitely be recommending them to my family and friends!
The most amazing service from start to finish. I was extremely nervous and the staff walked me through everything and explained things step by step. Highly recommend. Thank you again Car Credit Nation, Priscilla and team!!!
I really enjoyed doing business with CarCredit Nation. Jack was great to work with.
This place is a joke bought car from them paid for a year was told 7k left to pay off called them back just like 4 months later to only be told I now owe 10k and on top of that they got me in this Kia Sorento it worked fine for the first month the following month the wheel bearing went out the suspension is shot and the car is not worth 10k I found out it was in an accident 8 months after my purchase and the topping on the cake they want to repo the car after claiming they have not received my money even though my bank says they received it worst company Ive ever dealt with will not come back please only use them as a last resort
I really enjoy doing business with this establishment. This is the second time Iβve bought from this company. The staff is always so helpful and friendly. I got the pleasure of working with a young woman named Priscilla, she was extremely knowledgeable and helpful throughout my entire buying process. I would highly recommend coming here and doing business. I just want to say thank you again to everyone at CAR CREDIT NATION for their help and a special thank you to PRISCILLA for everything she has done for me.
Jack was amazing! He worked with me even though I had a few problems that he didnt have to help with, he did. The experience was very pleasant and I would definitely go back for my next vehicle.
Went to Car Credit Nation this morning for the first time....a very pleasant experience...Jack Keller was my salesman...and I could not have been happier with his service...he made me feel comfortable when I was a bit nervous...and sent me home with a newride...couldnt b happier with the service !!..highly recommended !
I worked with Jack at Car Credit Nation. He is gonna very friendly, honest and patient. Overall I can say I had a really had a good experience there. I look forward on doing more business with them.
Iβm a returning customer and I had Dave this time and his service was amazing. I brought to his attention about a concern I had about the vehicle and he put me at ease by putting it in the shop to get looked at. Definitely worked with me and will continue to come back
It was a good experience. Very nice people
Everyone there is so nice and helpful, and they give you so many options for payment and which cars you can look at. I definitely recommend them, especially if your credit is less than ideal and you dont have too much to put down for a down payment.
Jack was awesome! He answered all questions I had and got me into the vehicle I wanted. Buying a car is never a fast process but Jack made it a pleasant experience.
I was told to borrow $17.00 or they were going to pick my car up due to me getting the wrong type of insurance. Asked until friday was told no. So here i am asking for 17.49 or 18.00 to round it off to fix the insurance issue.
Sorry ππ€π€π€very nice people
I went in not knowing anything about buying a car but Dave was patient and explained everything we were going to do and took it step by step with me. he found multiple cars in my price range that would best suite me and my child! Everyone was extremely friendly and helpful while i was there! Highly recommend going if youβre looking for something new!
Priscilla was who attended me and my family, she was quick professional and looked out for our best interest. Iβm sooooo glad everything worked out the way it did! Sheβs truly amazing and I love her personal touches on her sales. Car credit will be where I go every time. She made me a forever loyal customer!
Horrible place and service β¦ I will be returning my vehicle and lazy employees
I want to thank Kent Mull at the Winchester location.He was extremely helpful answered all of my questions and kept his focus on my wife and I.We are very pleased with our purchase .Once again big thanks to Kent Mull
From the moment I walked in till the moment I left, I have never felt better or more at ease about buying a car! Priscilla took such amazing care of me. I came in not knowing what I could afford or even qualify for and left with a beautiful car, way more than I was expecting.
Awesome place and the staff are amazing and highly knowledgeable
Best dealership i have ever been to! Priscilla is the person to see here! She help me get financed even tho my credit is not the best very very satisfied with this place I would definitely recommend this to anyone!
The service was really good and Priscilla did a wonderful job keeping us up to date as to what the process was and even though she was very busy she did a really good job π
Fantastic serviceJack was amazing through the whole process and went above and beyond the normal standards of any other dealership Iβve dealt with
Their cars are decent. Some can be pricey but the reason for 3 stars is because of the sales man. He was not educated on the cars at all, Iβm surprised he even knew Ford from Chevy. He only seemed to be worried about how he would make out on his paycheck. Then we left undecided to think on what we wanted to do, ya know, because buying a car isnβt really a small decision and he very rudely dismissed us with eye rolls. So they then lost our business and I will not be recommending them to anybody.
Went with my nephew this morning to so he could get a car. The service was great and the whole experience was pleasant. We were done in less than 3 hours. Dave was very personable and easy to work with. Will reccomend to others.
My representative was very respectful and made my car buying experience comfortable. Much appreciation for the way they treat their customers here.
It was last Saturday I filled out a application for car credit got a phone call with in 15 mins and here I am today 1-22-21 dealing with a gentleman named Dave. He was able to get me settled into a car without a hassle very friendly and highly recommend dealing with these people. Thank you Dave for helping me get back into a vehicle my friend I will recommend you to everyone
Great buying experience. I have no credit history and only 3 months at my job and they worked with me on financing. They were very helpful and explained everything to me with patience. Very pleased with the experience!
This was my 2nd time purchasing a car, the first time with Car Credit Nation. Priscilla Fairfax was awesome and extremely helpful and knowledgeable throughout the whole process. I would recommend this dealership to anyone who is looking for a new car at reasonable prices. Thank you all very much for your professionalism and help making sure I got the right vehicle for my budget.
After a couple weeks I noticed issues with my vehicle. Got a diagnostic and it had a few major problems. I talked to Chris in the shop and even though I purchased all the coverage plans and everything they cant help unless your engine blows up. Absolutely no help and no discussion on fixing anything. If you purchase a vehicle from them make sure you have a personal mechanic on retainer, youre gonna need it
Great customer service. Dave Houghton our Finance Specialist was very helpful.
The inventory isnβt exactly my style. But our salesman Dave really did his best to find us some great options! Theyβre website was very accurate! Our experience was simple and easy! The down payments were manageable without doubt and the payments as well! Our salesman was extremely helpful very friendly and knew his job! The company as a whole went out of their way to do most of this over the phone and via email with us giving our worlds current state! Will definitely continue to go back to car credit nation and spread the word for them!
Priscilla was very helpful with my process of buying a car. I highly recommend anyone to go check them outπ I love my Fusion
They got me in a car that I liked and didnt try pressuring me into buying something I didnt want. I would recommend coming here to anyone
Jack is amazing he was very helpful and knowledgeable with my first car purchase! 10/10 recommend.
I needed to get into a vehicle that would help me rebuild my credit. Car credit nation honestly made this process easier than I thought. I went to other dealerships and was not able to be approved because of lack of credit history. Dave and Priscilla are both amazing. The minute I walked through the door Iβve had nothing but the best experience here. Dave made the process easy and quick. The one thing I didnβt want to do was sit at a carlot for hours and hours waiting. Dave had me come in I gave him my information and he had an approval within 30 mins. They even made sure to have my new car deep cleaned. Thank you Dave and Priscilla you couldnβt have made this experience any better.
Very great experience. Jack Kellar was a great help with finding us our next car. The process was fast and easy. Would definitely recommend for anyone looking for a reliable vehicle with a great experience.
After being turned down by several different places due to some past mistakes, CarCreditNation was able to help me get into a secondary vehicle! Jack show me every car, and there were a few, and let me test drive the ones that I was approved for. I did all of this within just a few hours. The paperwork was thoroughly explained before and after signing. I would recommend this place after dealing with some other car dealerships in the Winchester area.
Priscilla was amazing!! We were in and out, keys in hand in under 3 hours! Unheard of in a typical dealership! Staff was very professional, and we didnβt feel like βPreyβ when walking into the dealership. This is a Christian Owned business and you can definitely tell the difference from other dealerships! We will most certainly be referring friends who need this service!
Iβd recommend this place to anybody. Very friendly staff and they make U feel very welcome. Jack Keller is the absolute best! Although I was in a tough situation Jack Keller sat with me and discussed the best option best suited for me. Jack I canβt thank you enough. Experience was greatπ
Cant believe I was approved with only $500 down! Jack Keller was great at relieving my stress about buying a car with absolutely ZERO pressure. This entire car buying experience has been my best ever.
Great working with these guys! Extremely helpful! Car #3. Would definitely recommend!
I went to purchase a vehicle about a year ago .The sales men was treated horribly by a manager, same guy took over the sales and try to tell me I canβt afford the vehicle I want . I ended going to a actual dealer and purchase a brand new vehicle thank goodness I couldnβt paid for the used one.
I was kind of in rush Dave was working quickly to try and get me out of there in a decent time. Great conversation and talks about car experiences. Enjoy the visit and got a good rate for my payments!!
After my first initial visit to get approved, jack was amazing and worked his magic to find me a vehicle that would not only suit my budget but my needs and wants.. have to say it was one of the most easiest car buying experiences Ive ever had! Thank you!
Love the dealership Priscilla was wonderful very friendly got me into a vehicle with little to no complications will definitely be coming back
The worst car buying experience I have ever had. Very rude staff and complicated process. The lady that does the paperwork has Terrible customer service!
Every time we have gone for service or inspection they have been absolutely welcoming and AMAZING!!! The few things my baby didnt pass last year we got fixed and went back and it passed. This time is passed the first time. Mr Mitzel and the crew are Wonderful!!!! Thanks Car Credit Nation for everything yall have done and continue to do!!!!
This establishment is not up to what they appear to be! They are thieves
Priscilla was amazing and made me feel comfortable with the whole process. I would recommend this place to everyone.
Jack was awesome, he was quick to help us upon arrival. Patiently explained things and answered all questions we had... We ended up purchasing a SUV within our payment range. Thank you Jack for your help! 3 weeks out from purchase date a week out from my temp tag expiring they say the tags will be ready tomorrow. Feeling a little disappointed at this point bc Im going to have to replace a front strut and possibly a motor mount already. Becareful take your time and go over your vechile.
Inconsistent and unbelievable.Rejected my inspection this year for a side mirror condition that I had when they approved my inspection last year.I contacted TWO other auto service businesses in the area and they both affirmed that it is not a failing condition.
They worked with me for hours to make sure I got the best car for me.
The easiest car buying experience i have ever dealt with. The customer service is beyond fantastic and my dealer Dave made every thing all the more easier!
They are always there to help. I recommend going to Dave he is patient and doesnβt push a car on you that you donβt like. I have far from perfect credit but, will recommend them if any asked me.
The staff at CCN went above and beyond for me. The ladies all had smiles and were very welcoming. They do what they say for the customer. Thanks again ladies
Great place to get a car...Jack was a awesome salesman!
Priscilla Fairfax is soooooo Amazing! She is the sweetest and greatest person I ever met. She help me and so many whats. She even gave my son advice on getting a particular job. Priscilla Fairfax is the best saleswoman ever. She the does extra to make me happy and beyondπ
The salesmen, Dave Houghton, really nice guy! No pressure salesman! I went in looking for something with a trailer hitch or something that could put 6 ft tables in. We found a Hyundai Santa Fe. Dave put the back seats down and laid down to prove that we could get our 6 ft.tables in it! Thats what sold US !!! Thank you Dave !
Dont waste your time filling out any paperwork or even driving there they told me unless you live within under a hour away from their business they donβt do business with you. A waste of my time. Iβm 2hrs away and they wonβt even work with me....at all.... Disappointed to say the least. Frankly, Iβm mad because Iβve never heard of business making a rule like that. I can see if you lived like 5hrs away or clear across the country but I donβt..... I wish the manager would make the call if he or she would approve it or not.
Had a very good day with sale lady give a five star and may God bless you with a very good Christmas
I made an appointment with high hopes of getting my first vehicle through them but it didnt happen. They told me they would be able to work with my finances but it wasnt enough. Jack was great to speak to and work with; sadly I went home without a vehicle BUT i was able to purchase a vehicle at a different dealership.
If you need to buy a car go see Jack Keller at car credit! He was wonderful to deal with and doesnt try to sell you anything you dont want or need. Very professional and helpful. My next one will be from him also! Thanks again!
Work hard to make sure u leave their lot with a car. Very blessed to have found this place. God lead me and I followed! Thank you so much!
Dave is a great salesman! Heβs very pleasant and patient!The service department is also very good!So grateful for Car Credit Nation!
These people helped me get in a car, and made it happen. Inventory was low but I still was able to get the car I wanted, and financing was easy. Thanks Jack, if you need a car he is the man to talk to.
Dave Houghton was a a lot of help. We need to get a car quickly and he made the process every easy and we found a car we loved for very cheap
Great overall experience, everyone here is friendly and not pushy like most dealers, would recommend to friends or family for sure
I was greeted by Dave, as soon as I pulled into the parking lot. The whole process was stress free! I test drove the vehicles I was interested in & made my choice with no pressure. If you are looking for a used Vehicle, this is the place for you! Very nice inventory to choose from & awesome staff!!
Priscilla was a God send. She did her best to make sure I left with a vehicle and that I was comfortable with everything financially. Thank you Car Credit Nation and Priscilla π
The easiest car buying experience . If want a car and credit not perfect this is the place. Ask for Priscilla. She is the best I have dealt with.
If your looking to buy a good car and you have bad or little to no credit and not much job history give jack a call I promise you wonβt leave disappointed
The customer service from Chris and Jason was outstanding. I called ahead to make arrangements for state inspection with zero contact and they accommodated us by using the night drop to drop off our cars and make payment. Both vehicles were inspected on the same day in a timely, safe, and professional manner.