Second car from Miller Honda and couldn’t be more pleased. Jeremy is a great salesman and I highly reccomend if you’re looking to buy that you see him. Definitely the best warranty options around and very accommodating to our needs!
Everyone was friendly and efficient, especially Ethan who sold me my car. This was the easiest car-buying experience Ive ever had. They had the specific car I was looking for so I was willing to drive a little to get the car, and it was worth it; Ethan and team were up front and honest and a pleasure to work with.
Shout out to Shea. He asked what we were looking for and found exactly the right car for our family. He was patient and kind and made the whole process as painless as possible. Thank you!
Shea was absolutely amazing. I only have one issue. When I was signing the paperwork the clear coat package deals they were putting it on my car, it reacted to some touch up paint (again didn’t know about or notice) that was already on the car. It melted the side of my cars rear fender paint. I came out ready to drive off, envelope in hand and bam, the bad news. They did try to fix. It looks ok, but it’s not the same. There’s spots of rough places, it’s darker than the other part and not as glossy anymore in areas. My biggest thing is this happened while I was signing the paperwork before I even drove my “new to me” car off the lot. It took away from the excitement. I’ve been back and forth with shop appointments and didn’t have my car pretty much the first month. I feel like it took away its value before I got to drive it. I’ve stated I wanted to talk to a manager and nobody’s reached out, I have to call them. We’ll I did, no response yet. I just feel like customer service and satisfaction wise, this is not ok. Yes, even though they tried to fix it, it’s not the same. I’m still expressing I’m not happy and here I feel bad for bugging them. It was a lot of money down for me and I saved up for this car. I would of asked for money off or something had I known before signing. No discount or discussion on this.
Stephen and the rest of the Miller team were all very personable, knowledgeable, and understanding and made my experience as a first time buyer a pleasant one. I am very happy with the amazing deal I was able to get on my new ride and highly recommend them! Truly great people.
The folks at Miller Crosspointe are great. Jeremy is simply the best! He is extremely knowledgeable, professional, not pushy and very accommodating. He maintained a great balance of communication during my car search and purchase process. If you are looking for a used car and an outstanding sales rep to work with, Jeremy has my highest recommendation.
These people go over and beyond helping you with service. Highly recommend purchasing and service on your vehicle!! My third Honda from Millers. They are great people to work with.
My husband and I had to replace both cars within a one-year period. Each time, we intentionally sought out the assistance of Miller CrossPointe’s very best- Jeremy Shifflett.Jeremy was able to take our incredibly stressful situation and make it enjoyable experience! Both times, we felt supported and well equipped to make the best decision for our household. He patiently walked us through the payment scenarios, pros and cons of each car, and answered all of our questions. Not only did he stay after hours as we sat through financing, but he even called to check in and make sure we were satisfied each time! I still get emails from Jeremy whenever it’s time to bring my SUV in for servicing.His knowledge and experience are just a few of the reason’s I recommend my own clients to go see Jeremy. Thank you Jeremy, for going the extra mile for our family- twice!
We drove from over an hour away to purchase a vehicle from Millers CrossPointe Motor Cars. It was well worth the trip. Our salesperson David was courteous and patient with us as we test drove a few vehicles. He was knowledgeable and answered all of our questions we had. He was very polite and professional throughout the buying process. I would highly recommend a visit to Millers CrossPointe Motor Cars and ask for David T. He will treat you right.
I had a hard time finding just the right Car. Cassie the saleswoman was very patient with me As I struggled to pick just the right car. She Kept me updated on the new arrivals Until Just the right car arrived. Cassie was very helpful and wasting no time at all to make sure that I was in the right car for me in no time.The entire team started working right away with putting together the paper work. I must say the car buying experience at Millers Cross Point Was by far the most enjoyable and easy time I ever had buying a car. I highly recommend going to Millers cross point motor cars if you are considering buying a car. They are well trained and very professional,and most importantly friendly. Thanks so much for putting me in a great car .Sincerely Jason
Great car buying experience with Millers CrossPointe! Our salesperson Mr. Stephen Fox made us feel very comfortable, not pushy at all. He worked hard to get us the best price for our budget. I would highly recommend Millers CrossPointe for purchasing a Honda!!
Cassie Willard was great. She’s very friendly and easy to work with. The manager John is also awesome. I appreciate everything you both have done for me thank you so much
Richard Bailey is awesome!! Always use him and gets me the best deal! Thanks man!
My wife and I recently purchase a 2005 year vehicle from this establishment and one week later it failed to start. I called the agent that we purchased the car from (Jeremy) and he proceeded to tell us that we cant do anything because we purchased the car as-is and there was nothing that they could do. I contacted their service line and they towed me to the dealership where they didnt put the car in the shop but dropped it off in a spot and brought out a emergency battery to jump it. While it does turn over, Im not satisfied with this whole experience.I then proceeded to take the car to a local battery shop where they looked at it and confirmed my own fears. The starter has a fault in it, which this dealership failed to notice when they acquired it, serviced it, and inspected it. To get a second opinion to make sure I did my due diligence, I went to where I usually get my vehicles worked on and they confirmed it was the starter.After I had all of this information, I contacted the dealership again and this time I made sure to get the manager (John). I talked to him for less than two minutes when he raised his voice and told me theres nothing that can be done. I then informed him that myself, my family, and my friends, will never do any business with them.This dealership is not to be trusted with your time and effort. There are many other places in my immediate and surrounding area that have far superior customer service and care on their minds than a simple paycheck. My wife and I realized this too late, so learn from our mistakes.
Very friendly salesman and no pressure to buy. Outstanding warranty on used vehicles. Worked hard on getting the best financing available
I bought a Acura from Stephen Fox, he was professional and courteous. I was in and out within two hours or less at Great Price. The best buying experience ever and I would definitely recommend.
Jeremy Shifflett answered all of my questions and made sure everything was squared away before I purchased a vehicle. He even made sure I had up to date information on any recalls for my Toyota. It was the easiest and quickest car experience I have ever had!
Its all about being able to trust the folks you are dealing with. I have purchased two vehicles from this dealer and will go there again.
Worked with Jeremy at Crosspointe and would definitely recommend him! He was awesome. I bought a wholesale 2009 Altima.. had some minor issues but he was up front about it and wasn’t out to scam me.. thanks for all your help! I love this car already!
Bought a used mustang at Crosspointe and could not be happier. Had me in and out quickly with a great price. I had been looking at Mustangs for 3 months and this was by far the best deal.
I took my fathers car to Miller Honda Saturday for an oil change and inspection and left with a car of my own. While I waited for my fathers car to be serviced I found a great deal on a CRV next door at Millers Crospointe, where they sell the used cars. Jeremy Shifflett was both helpful and knowledgeable while giving my wife and I time and space to go over a big purchase together. Jeremy walked us through everything and made sure that we left happy new used car owners. Thanks Jeremy.
Ive been looking for a clean example of a vehicle for a while now and I thought I had found the right one. We (John Peacock) and I exchanged a few text messages, and had a phone call. It was low miles, one owner, with a stack of maintenance records. I thought this was the one. So I asked him if he could verify that there were VIN stickers on each side of the car. (A missing VIN Sticker indicates body shop work for this model of vehicle).He later texted me and said:I was told is all matching vin plates and I have over 20 pages of service records. Every single thing was done at my dealer ship.I thought this was the one. So, I drove an hour to this dealership and found out within the first 5 seconds after popping the hood that there were missing VIN stickers on the front bumper as well as the fender. The paint was also noticeably a different color in certain spots.Basically, it sounds like either the mechanic they used was dishonest, or the job was not done.Total incompetence from John or his mechanic. I felt like they just got me into the dealership to Try to get me to sign away my $20k because of my emotions or excitement.Be CAREFUL. This was a shady experience.
Great buying experience from Miller Crosspointe. Jeremy Shifflett was very friendly and helpful. If you’re looking for a used car, Crosspointe is definitely recommend. They are part of the Miller Auto Group, which we have brought at least 4 cars through now.
We purchased a pre-owned vehicle and Shea Hockensmith and Matt Keefer couldnt have been more helpful! They really worked hard to get us a deal that stayed within our budget. Scotty over in finance made things really easy too. Thanks guys! Love our car!!
Love buying cars from here! Always high quality and always great staff!!
Great service part of nice truck